Gentleman that came out was very knowledgeable. Found out where the septic tank was. Only dug 2 holes and made sure to clean up afterward. Pumped out the septic tank.
Description of Work: Found septic tank and pumped.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
John G.
08/2014
5.0
septic tank
 + -1 more
Teddy Acton has always been more than helpful and professional.
Description of Work: pumped out septic tanks
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from ACTON SEPTIC, INC
Blessings to you for giving us a good review. I am glad you can see we are a professional company. We try very hard to be good at our business!
Patrick W.
07/2014
5.0
septic tank
 + -1 more
e.On time, polite, efficient. I don't remember the cost but it was acceptable.
Description of Work: Cleaned septic, pointed out issues with pump, corrected
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ACTON SEPTIC, INC
Thank you for your kind words about our company. We do try to make your septic experiences as pleasant as possible knowing people become concerned about potential yucky situations!
veronica H.
02/2014
5.0
irrigation systems
 + -1 more
.
Description of Work: They came out to fix sprinklers that were no longer working. The work was included in our yearly maintenance contract.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from ACTON SEPTIC, INC
This work also included a new aerator to help treat the sewage, so there will not be odor present when the sprinklers spray...
Drake B.
02/2013
5.0
septic tank
 + -1 more
Awesome job pumping a tank that was way past needing it. I'll be switching by contract over to these guys.
Description of Work: Got me out of a jam
Rating Category
Rating out of 5
Yes, I recommend this pro
$425
william F.
01/2013
5.0
septic tank
 + -1 more
A great experience out of a stinky situation.
Description of Work: Ted Acton was recomended by a friend from church. He arrived on time and he pumped my aerobic systems 3 tanks out and it was really clean afterwards. He was careful not to damage anything and took precautions not to contaminate anything with septic germs and he was also very polite. He located my tanks and afterward filled the holes he had to dig to expose them for the pumping. (I just bought the house and did not know all the locations). He also showed me a bunch of things I could do to keep the system going and gave me a good education on what to do and what Not to do which took about an hour by itself. I really couldn't ask for a better experience. I have to say that in times when there are so many rip-off companies out there it was a really great experience to meet an honest, knowledgable, Christian businessman. We also talked about a lot of subjects which were not septic system related and this is a good family guy in my opinion.. He had to make a second trip and he did not jack up the price for that. I will definitely use him for my septic system needs. I had no idea that there were so many rules and regulations and costs involved in that business. His equipment, truck and hoses and other stuff all looked to be very well maintained and clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Deberah H.
11/2012
5.0
septic tank
 + -1 more
We have been using Acton for 3 years. They have always been a great company to deal with. This particular service, we again received the best service ever. Our compressor had failed and we were expecting 40+ guests for the holiday. This would have put a lot of stress on the system and not a pleasant experience for our guests. They discovered our problem on a routine scheduled maintenance visit. Within a few hours, they were in contact with us and we asked that they contact us "first thing" the next morning to update us on availability of the part. Within 3 minutes of the time they opened, the phone rang with an update on a replacement compressor. Within an hour, they were at our home replacing the part. Now, that is customer service!!! From the office staff to the field staff, they are all about customer service and value for your money. We would highly recommend Acton for any septic service one might need. We feel confident with their yearly maintenance plan and it has proven to be money well spent. We have no doubt that you will receive great service! Jerry & Deberah Holsworth
Description of Work: Aeration compressor repair/replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from ACTON SEPTIC, INC
Thank you, thank you, thank you for your kind words about our company. I hope we have many more years together!
Jason G.
04/2012
5.0
septic tank
 + -1 more
unknown
Description of Work: Great service. Fast, thorough, and affordable.
Rating Category
Rating out of 5
Yes, I recommend this pro
Michael K.
03/2012
5.0
septic tank
 + -1 more
from the first time we spoke with Teddy he did what he said he would do.
Description of Work: Great people to deal with. Very professional. A big improvement over the last guy I used!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Evert G.
11/2011
5.0
septic tank
 + -1 more
On both visits, Acton arrived promptly at the scheduled time, performed the work efficiently, showed the utmost courtesy, and charged the reasonable price that they had quoted. During the routine inspection and maintenance, a part was installed. My approval was obtained before this was done, and the price was reasonable. I have been very satisfied with Acton's service.
Description of Work: Acton performed a cleaning of my aerobic septic system on 11/1/11. They also performed routine maintenance and inspection on the system about two weeks previously. Comments apply to both services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Ryan P.
01/2011
5.0
septic tank
 + -1 more
Great experience. Very quick to set up an appointment. Work crew showed up on time, was very professional, completed the job quickly and left the backyard in great condition.
Description of Work: Pumped septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Nancy P.
10/2008
5.0
septic tank
 + -1 more
Wonderful, they were the only campany that would answer the phone and could come the day we called. We were desperate.
Description of Work: Pumping our septic tanks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
JIMMIE H.
09/2004
4.0
septic tank
 + -1 more
THE REPRESENTATIVE WAS VERY DETAILED IN HIS EXPLANATION OF HOW TO CARE FOR OUR SEPTIC SYSTEM.
Description of Work: REPLACED A PART TO OUR SYSTEM THAT WAS NOT WORKING.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
04/2004
5.0
septic tank
 + -1 more
I WORK WITH MR. ACTON AND HE IS VERY POLITE & PROFESSIONAL. I WOULD HIGHLY RECOMMEND HIM TO OTHER PROSPECTIVE CUSTOMERS.
Description of Work: WE HAVE WORKED WITH THIS COMPANY OVER THE PAST THREE YEARS AS THEY DO QUARTERLY MAINTENANCE & INSPECTION OF OUR SEPTIC TANK. THE COST IS $250 PER QUARTER AND THEY DO A GREAT JOB.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Septic Systems,
Lawn Irrigation
FAQ
ACTON SEPTIC, INC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
ACTON SEPTIC, INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, ACTON SEPTIC, INC does not offer free project estimates.
No, ACTON SEPTIC, INC does not offer eco-friendly accreditations.
No, ACTON SEPTIC, INC does not offer a senior discount.
No, ACTON SEPTIC, INC does not offer emergency services.
No, ACTON SEPTIC, INC does not offer warranties.
ACTON SEPTIC, INC offers the following services: Maintenance Agreements and repairs for aerobic septic systems, including cleaning (Pumping)
No installations of aerobic septics and no conventional repairs