The original company name was Brandom Cabinets which became the current company Wisenbaker. My doors started chipping off paint at the joints on the doors 16 months after install, yes 16 MONTHS. My designer sent the door into Wisenbaker for repairs (It took almost a month for them to determine their status) under warranty and they are NOT honoring my warranty, stating its only wear and tear. Wear and Tear? on cabinets that were just installed. The cabinets alone cost me over $10,000. And instead of a forever kitchen , I get a defective product and the company will NOT stand behind its product and do the right thing. Avoid them. I am spreading the word far and wide, hopefully they will finally honor their warranty. That is all I want, my cabinets done right. I spent good money ona product and I expect a company to deliver quality, not a sub par product.
Description of Work: Kitchen Cabinets Installed
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$22,000
Ray C.
12/2014
5.0
ceramic tile
+ -1 more
I didn't pay on anything. They just came out and did some tile work and left. It's been fine ever since.
Description of Work: What they did, I live in a new home and I had some warranty work done and that's what the builder sent out to the house to do some warranty. There was a problem with some material that was behind the tile whoever originally put it in. They came out and took some tile off and then put this waterproofing barrier, replaced it, and then put a new tile on top of that.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Homebuilders
FAQ
WISENBAKER BUILDER SVC is currently rated 4.5 overall out of 5.
No, WISENBAKER BUILDER SVC does not offer free project estimates.
No, WISENBAKER BUILDER SVC does not offer eco-friendly accreditations.
No, WISENBAKER BUILDER SVC does not offer a senior discount.
No, WISENBAKER BUILDER SVC does not offer emergency services.
No, WISENBAKER BUILDER SVC does not offer warranties.