Trademark Restoration Services

If you want any kind of service after the job is complete, don't use this company. I had a leak, it is my fault. Never shows up at designated time. Then puts you on ignore. Flashing at chimney ripped during tear off. Says my fault. First roof never leaked in 16 years. They put roof on and first big rain, we have a leak. My fault.

The guy was very honest and told us we didn't need the fan.

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-Great 1st Impression -Lousy in keeping their word, caught in several excuses/lies -very disappointed due to owner being local to the Hays county area. -I'm a single female looking for reliable work/help per home improvements, lawn service, home care. But sadly disappointed what I was promised. Being a local Hays female - I felt disrespected. PUT OFF

I purchased the Angie's List deal on 6/26/15. I did not hear from the provider, ever. When I reached out to them I was told they tried to reach me repeatedly and were unable to. I did not receive any phone messages or email from them. After a couple of weeks waiting, I finally contacted the company owner myself and set up an appointment for a consultation. Brad Harvey came out and looked at the job which was replacing 50' of fascia board . He looked for more work to do at my property, i.e. siding and roofing. I agreed to accept a bid for some siding work. He was to call me later that afternoon or the next day when his guys would come out and start the work. I did not hear from him, again. I called him again the next week. He was in the middle of something and stated he would call me right back. Again, he did not. I gave him the benefit of the doubt and waited a couple of days and called him again. I gave him another chance and set up yet another appointment for him to come out to do the work. This time his subcontractors came out to my home. These men looked like someone I would never hire, basically for fear of my personal safety. They looked around my home and then left. I have not heard from them since. In short, I purchased the deal over a month ago. The job is still not done nor is there even a date set up for such. I've requested a refund, which I may not get because It's outside of a 30 day refund period I did not even know about. The sad part for Mr. Harvey is not only is he receiving a bad review, but I have three other properties I need work done on. He basically failed his job interview with me. I'VE RECEIVED VERY POOR CUSTOMER SERVICE! I WOULD NOT RECOMMEND THIS COMPANY!

unknown

I need a refund for the work not completed.

Never showed up for job that was purchased. Very rude when contacted. Bumped up price $800!! Never again.

Brad Harvey was pleasant and courteous and seemed interested while discussing my project(s). I'm at a loss why he didn't return or reply to my message. Not professional. I would not trust him now to do anything he said.

unknown

The job was FLAWLESS, they were on time, every time. The project manager Mitchell was courteous and very knowledgable. My house hasn't looked this good since the day we moved in. They also cleaned up after themselves and made the whole process completely painless. Thanks again!!!

They knocked and offered a free inspection. I looked them up and called their references before deciding it only took one day to do my roof. I'd have them do my roof again.

They knocked & offered a free inspection. I looked them up & called their references before deciding. It only took one day to do my roof. I'd have them do my roof again.

Austin Smith went beyond any body. I have dealt with.

Austin and his project manager inspected my roof, checked out the flashings around the chimney and air filters and gave me the good news that despite the recent hail storms and some slight evidence of the roof having had some minor and quot;hitsand quot; there was nothing to indicate need for a new roof or any repair work. TMRestoration is a preferred provider for my insurance company and were familiar with the requirements that company has for approving roofing projects. Dealing with construction contractors for any service is so often a risk prone undertaking and It's very refreshing and reassuring to know that there are young people starting out in this service area who are building a career rooted in integrity and pride in their work. I will definitely call this company to re-check my roof as needed and I will recommend them to my friends and neighbors.