Texas Clean Water Solutions LLC

After careful thinking about how I was treated and the lack of professionalism both owners lacked, I decided to update my review. Sometimes we have to try and give these places the benefit of doubt. But after dealing with the stress of how they left my yard and then having to fix it ourselves, was undoubtedly unprofessional! On top of that they were rude and had very poor lack of communication! I try my best to be honest and give everyone a chance. But in dealing with this company! I do not recommend them at all! When I spoke to Mike one of the owners, he was rude in his text with me! Sending text with all caps like you're mad yelling is unexceptable and so unprofessional. Telling your customer that you're too busy to communicate even though you have a business phone that you probably screen calls is not an excuse to not answer a call or text and is down right out rude and unprofessional. Then caught lying several times! Trying to get answers and trying to communicate with them over the fact that they needed to pay for their installers ruining my yard that we spent so much money on to maintain. Text from Mike: "I understand you completely on what you're saying we have thousands of customers we deal with every single day plus our own personal wives +6 kids and 38 employees. The check has been mailed to you Elsa" And they blocked me from Facebook so I couldn't put a review up there. I had put one up but was editing it and when I went back they had blocked me! I am attaching the messages so people can see that my information isn't just hear say or just me saying this. It's only a few but I'm sure you get the picture. My neighbor referred me to them thinking that they were a good company, but after all this and her own issues and things told that weren't exactly what they said to them. She also said she would never want to deal with them again or refere them to anyone. She asked me if I knew anything about the referral for referring us, so I texted the sales guy and he said he didn't know cause he was the sales guy, but would find out. He got back to me said that Heather one of the owners said she had already talked to her via email and had sent an email stating she mailed it. But Heather not knowing I was talking to my neighbor at the same time via text. My neighbor said that wasn't true, she had not sent an email nor told her anything. With that said! I do not recommend this company at all!

They came right out and checked our water after we bought our house. Got us set up almost immediately, and have been awsome to work with. Great guys! Highly recommend!

Great! Only issue is that the Faucet for purified water did not match our current faucets. Trying to get that resolved.

never responded to our inquiry even after three attempts. Job not big enough for them we guess.

After all of the calling I’ve done over this past year for service, I’m guessing all I needed to do was to wait for my 1-year systems check. It went extremely well! Mr. Carlos Martinez was absolutely the best in overall service! Mr. Martinez was on time and he did a full systems check in an hour. He even changed out an old outdated ‘something’ that took a few minutes. He explained a lot of things about the system that I didn’t really understand with patience and on my level. I was so impressed with him that I’m actually thinking about upgrading my current system to a purification/filter system thru them. I have to the research first though.

They fix the problem quickly

Great, job done well and quickly !

Great.... trustworthy people

We had a great experience we just bought. a home an Heather an Mike offer us a great deal for water softener for our hone we couldn't be happier with there service

went great, very professional, answered all of our questions, installed the softener promptly, is always available to answer questions

everything was performed in a timely matter and was done correctly and efficiently.

The installation well great! Since I was pre-plummed for a softener, the install went smoothly and without a hitch.

Entire process went smoothly from beginning to end.

Great!! The company went above and beyond to make sure we were satisfied. My husband and I looked into a few companies, but none came close to the customer service Resolute Water of Texas gave. The price seems high but for everything we received it was worth it.

Excellent throughout the process. Through explanation about water treatment including testing of current water supply. Delivery was timely and installation was performed with expertise. This included drilling through a granite counter-top to install the RO faucet. All plumbing was performed professionally.

It went great. We live on a well and had 3-4 different companies come out who said that there was nothing they could do. We ended up seeing this company's ad on Facebook. We called and spoke to one of the owners who assured us they could take care of it. The rep they sent out to take a look at the house was very patient with us and informative. They promptly installed it the next day. They took their time asking us about placement and what we wanted. I was very impressed with their customer care. I would highly recommend them.

It was very smooth. Talked about the options on Friday. And it was installed on Saturday. Quick and painless.

It was an outstanding service. They were able to install all the equipment on Saturday and I had all the water running on Sunday. I recommend it. They even provide finance!!!

Zach Guenther was great during the sales presentation and delivered items he promised. We enjoy having the Brita system and the added of Pure and Gentle perk. After the installation was completed, we experience a minor issue with leakage with our kitchen sink. Mike and Gary were very responsive and quick to come and resolve the issue. We highly recommend this company.

Was done in a timely manner. Very friendly and approachable. Have not had any issues. I will definitely use them again

Installed in good time and finish repairs made right away.

Resolute Water of Texas installed our Brita Pro water softener/ filter for our household water. They were friendly and very professional. The owner even called us to make sure we were happy with everything. I am so glad we used them. I will definitely recommend them to friends and family!

Awesome customer service! Truly great experience and would defiantly recommend this company!

Technicians were very knowledgeable of what they were doing and explained in detail of what they were doing and the purpose of each item.

Great. They were on time, professional, came back when I had some questions. Highly recommend them.