SERVPRO® of San Marcos/New Braunfels understands the stress and worry that comes with a fire or water damage and the interruption it causes to your life and home. Our goal is to help minimize the disruption to your life and quickly make it "Like it never even happened".
Business highlights
42 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Water & Smoke Damage, Upholstery Cleaning, Carpet Cleaning, Air Duct Cleaning
Description of Work: Cleaned carpets that had substantial spoiling. Great job.. Got company from Angie's list, and would higher recommend them to everyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Pen L.
10/2011
5.0
carpet cleaners
+ -1 more
They were able to get rid of dog smell. They did a good job. They cleaned down to the pads. They didn't leave it soaking wet whcih was nice.
Description of Work: They came in to clean the carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Stephanie A.
10/2009
4.0
upholstery cleaning
+ -1 more
Overall it was good.
Description of Work: Had a couch and chair and ottoman cleaned. Overall they did a good job, were very punctual, and professional. The only negative is they didn't adequately clean up behind themselves. I have tile floors. After the furniture was cleaned a dark residue remained on the tile floors. I was able to clean most of it except for a bit in the grout that was hard to clean. As to price, it seemed slightly high to me but I'm fairly new to the area so my understanding of local pricing is pretty poor.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JOHN OR NADINE M.
06/2007
1.0
carpet cleaners
+ -1 more
See above description. Not much more to add.
Description of Work: Contacted company fore estimate. Day and time set up. Kim was a no show. Called again and left message. No response to message. Second call with same no response. Gave up and went to another firm.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
ANN Z.
05/2006
4.0
carpet cleaners
+ -1 more
The carpets look great. The stains are all gone. It has only been a month, but, the stains have not reappeared yet. The people, who came out, moved a little bit of furniture for me. They didn t move much. It was just so nice of them to do that. I do not believe that they are required to do that. I liked them so much; I scheduled an appointment with them in 6 months. I may not have to call them back if the carpets stay looking as good as they do since they have been out.
Description of Work: I had Servpro come to my home one month ago and clean the carpets throughout my home. They had to clean three large rugs and two small ones.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
05/2006
5.0
carpet cleaners
+ -1 more
I love this company. They are always ready and willing to work. They always do such a good job. There are never any stains left behind at all. The carpets always smell good. They are willing to come whenever I may need them to. They are really good people. We refer them a lot. So my services are free. I give good recommendations for this company. Trust me, you will not be disappointed.
Description of Work: I hire Servpro to come and clean my carpets every six months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
05/2006
5.0
carpet cleaners
+ -1 more
Servpro did a very good job cleaning the carpet. Everything was back to normal before they left. The carpet now smells great. The 2 guys who came to the job were extremely nice. They were very talkative and outgoing. I enjoyed their company a lot. There was no mess left behind. I never had to call them back for anything. Once they came, they did not leave anything undone.
Description of Work: I had a plumbing leak in the master bedroom. I hired Servpro to come and clean it up for me. They had to pull the old carpet up and clean under it as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
05/2006
5.0
carpet cleaners, upholstery cleaning
+ 0 more
The couch Servpro cleaned was so filthy we considered throwing it out and purchasing a new one. That would have cost several hundred dollars however, so we gave it a chance. The cleaner arrived when they said he would, and he went over that couch at least three times before he was satisfied. He seemed to be a perfectionist because it looks brand new. It appears we made right decision.
Description of Work: Servpro New Braunfels cleaned the upholstery of one couch in our family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
04/2005
5.0
carpet cleaners
+ -1 more
VERY GOOD SERVICE FROM THIS COMPANY. DAMAGED CARPETS AND AND CARPET PADS WERE CLEANED VERY WELL AND TO GREAT SATISFACTION. SERVICE WAS PROMPT AND PROFESSIONAL.
Description of Work: EXTENSIVE CLEANING OF A DAMAGED CARPET AND CARPET PADS. THIS ENTAILED MANY MAN HOURS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Biohazard Remediation,
Dryer Vent Cleaning,
Mold Testing & Remediation,
Floor Cleaning and Waxing,
Buffing and Polishing,
Pressure Washing,
Air Duct Cleaning,
Water & Smoke Damage,
Drapery Cleaning
FAQ
Servpro New Braunfels is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Yes, Servpro New Braunfels offers free project estimates.
No, Servpro New Braunfels does not offer eco-friendly accreditations.
No, Servpro New Braunfels does not offer a senior discount.
Yes, Servpro New Braunfels offers emergency services.
Yes, Servpro New Braunfels offers warranties.
Servpro New Braunfels offers the following services: Water & Smoke Damage, Upholstery Cleaning, Carpet Cleaning, Air Duct Cleaning