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LOWES

4.1(
25
)

Appliance Sales and Installation, Carpet Sales and Installation, Hardware & Home Improvement Stores,

... +11 more

About us

STORE #0159

Business highlights

78 years of trusted experience

Services we offer

APPLIANCES, COOLING, ELECTRICAL, FLOORING, DOORS/WINDOWS, KITCHEN, OUTDOOR, AND PLUMBING. EQUIPMENT RENTAL & INSTALLATION SERVICES AVAILABLE AT THIS LOCATION.

Reviews

4.125 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
36%
4
44%
3
8%
2
4%
1
8%
Rating CategoryRating out of 5
quality
4.2
value
4.0
professionalism
4.1
responsiveness
3.9
punctuality
4.0
Write a review
Showing 1-25 of 25 reviews
Wendy V.
06/2024
1.0
ceiling fans
  + -1 more
Would NEVER add installation on with Lowe's if it's going through Angies List This was a costly and time consuming mistake.
Description of Work: I needed three fans removed and replaced with three new fans. Installation was close to $600 making my overall total $1500 Dealing with Angies List was a JOKE. I definitely have buyers remorse
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
Gabriele R.
05/2017
4.0
garage builders
  + -1 more
...
Description of Work: ...
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Mary V.
04/2016
1.0
carpet installation, flooring contractor, appliance sales
  + 1 more
unknown
Description of Work: We tried to order two toilets for a remodel. They came in cracked. The day we reordered, ironically this store was busy celebrating getting the best store in the region award, and had customer service workers manning the desk from another store. Somehow our order slipped through during this time, and was never really placed. However in one of my many many phone calls, they told me they had ordered them and they would be here in time for our remodel. Found out today they were never ordered. I've had so many unreturned phone calls this week. The service has been very poor. Home. Depot is coming through for us though.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Aaron M.
07/2015
5.0
carpet installation, flooring contractor, appliance sales
  + 1 more
The purchase experience was great. Lots of selection, lots of help from employees. The carpet we selected turned out to have a rather long wait for manf./shipping and the store called us promptly and we were able to select a different kind because we couldn't afford to wait. My only issue was the installers-they were 3rd party contracted by Lowes and while they were professional, they insisted that they couldn't install the carpet in the way we were promised by Lowes. It was a really aggravating back and forth between us, them and Lowes. I would highly recommend Lowes but not the installers they contracted.
Description of Work: Provided carpet, padding and installation services.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Jeanne C.
04/2015
5.0
home improvement stores
  + -1 more
It's easy to get to . Clean store. The staff are helpful and friendly. The refrigerator has worked fine since we have had it. They gave us a loaner until our new one was ready to deliver to us.
Description of Work: Bought a new refrigerator.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Donilee R.
09/2013
5.0
appliance sales
  + -1 more
The dishwasher was deliver by a professional technician who was dressed very nice. His manner put me at ease as he came into my home. The dishwasher was carefully brought into my condo and the old one removed from my property, the technician made some minor adjustments carefully completed the installation. He was quick quite and very clean. All materials were removed from my kitchen when he was through. He made sure the unit worked correctly and checked for leaks. I am very satisfied with Lowe's and there subcontracted labor used for this,installation.
Description of Work: Purchased a Samsung Dishwasher and installation contract. Dishwasher installation cost of $150.00 dollars was a rebate in the form of a VISA credit card.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
John S.
07/2013
4.0
appliance sales
  + -1 more
It was good. We'd be more careful when buying appliances from them.
Description of Work: We bought appliances from Lowe's.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Meg W.
06/2012
5.0
appliance sales
  + -1 more
Lowes delivered my appliances to my home. Delivery was free and was great experience. I had a hard time finding anyone who wanted to help me buy my appliances that day. I went through 3 or 4 different people before I found a manager of some sort that wanted to help me. I knew exactly what I wanted for a washer and dryer. I don't know if they wasn't anyone working in the appliance department that day or if they didn't know how to get into the computer to sell it.
Description of Work: I bought my new washer and dryer at Lowes.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Miriam M.
04/2012
2.0
carpet installation
  + -1 more
I liked the planning of the work. Seems to be pretty good.
Description of Work: I used Lowes to do some floor work for me.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$20,000
Mike B.
07/2009
4.0
home improvement stores
  + -1 more
It is closest to our house and so we use them.
Description of Work: I go to Lowe’s to buy building supplies.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$100
STEPHEN G.
06/2008
4.0
carpet installation
  + -1 more
They worked extra hard to resolve any problems that came up. Part of the problem with them is that lighting in the store is not the same as how it looks in the home. I would have appreciated them showing it to me in my home before installation. I would use them again.
Description of Work: They installed some carpet for me.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$1,700
Heidi W.
02/2008
5.0
home remodeling
  + -1 more
Any remodel job is going to be a headache, and we were doing our whole house at the time, but the kitchen went very well. I think what most impressed me was that when there was an issue it was resolved to our satisfaction without any hassle. Our installer, Larry was meticulous in the quality of his work, beyond anything I've seen in other installers. Belle was responsive and in the end the kitchen is a beautiful addition to our home.
Description of Work: We went into Lowe's with our measurements and Belle designed our kitchen. She worked with us on cabinet selection, style, quality, price. She was there for us from the beginning stages all the way through installation and completion of the project. When we ran into a snag, she promptly corrected it without any hassle.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,550
AURORA L.
09/2005
4.0
ceiling fans
  + -1 more
THE PEOPLE AT LOWES FOUND A GOOD CEILING FAN THAT I WAS ABLE TO AFFORD. THE SIZE WAS JUST RIGHT AND THE LIGHT FIXTURES ON THE FAN ARE VERY NICE. IT IS KEEPING MY LIVING ROOM MUCH COOLER THAN THE OLD ONE.
Description of Work: MY LIVING ROOM CEILING FAN WENT OUT A COUPLE OF WEEKS AGO AND THE TEMPERATURE WAS WAY UP IN THE TRIPLE DIGITS. I HAVE A WINDOW UNIT SO THE FAN IS NEEDED.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$75
TINA G.
09/2005
5.0
appliance repair
  + -1 more
THE GENTLEMAN WHO HELP US AT LOWES WAS VERY KIND. HE HELPED US FIND EXACTLY WHAT WE WERE LOOKING FOR AND WITHIN OUR PRICE RANGE. HE ALSO HAD SOME ONE HELP US LOAD IT UP ON THE TRUCK.
Description of Work: AFTER PURCHASING OUR NEW HOME WE WERE LOOKING FOR A BLACK REFRIGERATOR. AFTER PRICING THEM AT SEVERAL PLACES WE FOUND THAT LOWES HAD SOME AT A REASONABLE PRICE. WE WENT THERE AND WERE VERY PLEASED WITH THE SERVICE. THEY HAD THE REFRIGERATOR IN STOCK AND WE WERE ABLE TO LOAD IT UP IN OUR TRUCK AND TAKE IT HOME. IT MATCHED PERFECT WITH THE REST OF THE APPLIANCES IN OUR KITCHEN.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
GREG S.
04/2005
5.0
water heater repair
  + -1 more
THE SERVICE WAS EXCELLENT. THE GUY WAS VERY HELPFUL.
Description of Work: WE HAD A NEW WATER HEATER INSTALLED.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
ART H.
04/2005
4.0
appliance repair
  + -1 more
THE LOWE'S SERVICE TECHNICIAN DID A GREAT JOB OF GETTING OUR WASHING MACHINE BACK IN SHORT ORDER. HE WAS PROMPT, COURTEOUS, AND CARRIED THE NeCESSARY PARTS WITH HIM.
Description of Work: LOWE'S WASHING MACHINE REPAIR SERVICE CAME TO OUR HOME TO FIX OUR WASHING MACHINE
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$45
LINDA C.
04/2005
5.0
doors
  + -1 more
WE HAVE HAD THIS NEW DOOR FOR 6 MONTHS AND ARE VERY PLEASED. IT IS VERY DURABLE AND EASY TO CLEAN. I THINK WE WILL BE GETTING OUR MONEY'S WORTH OUT OF THIS PURCHASE.
Description of Work: WE BOUGHT A BACK DOOR WITH A WINDOW FOR THE BACK OF The HOUSE AND BECAUSE OUR OLD DOOR WAS WARPED.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
SHAMETRIA G.
04/2005
4.0
ceiling fans
  + -1 more
WE PURCHASE THE CEILINGS AT LOWES AND THERE WE INSTALLED THEM OURSELVES. HOWEVER THERE WERE PARTS MISSING OUT OF TWO OF THE BOXES. WE CALL THE STORE AND THEY KINDLY TOLD US TO BRING THE PRODUCT BACK AND THEY REPLACED IT WHOLE PRODUCT.
Description of Work: CEILING FANS WERE INSTALLED IN ALL THREE BEDROOMS AND IN THE LIVINGROOM AREA.
Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$60
SHAMETRIA G.
04/2005
4.0
mulch
  + -1 more
THE SALESMAN THERE WAS ABLE TO ANSWERS QUESTIONS THAT WE HAD REGARDING PLANTING THE FLOWERS THAT WE PURCHASED. HE TOLD US HOW OFTEN TO WATER THEM AS WELL.
Description of Work: WE PURCHASED MULCH AND TOP SOIL, PLANTING POT AND SEEDS TO PLANT IN THE FRONT YARD.
Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$40
SENEA C.
04/2005
3.0
mulch, greenhouses
  + 0 more
THE STAFF IS SOMEWHAT KNOWLEDGABLE ABOUT THEIR PRODUCTS. IT IS USUALLY HARD TO FIND THE STAFF TO HELP YOU OUT AND WHEN THEY FINALLY SHOW UP THEY DON'T REALLY KNOW MUCH ABOUT THEIR PRODUCTS.
Description of Work: WE HAVE PURCHASED OUR PLANTS AND SHRUBS ALONG WITH MULCH, POTTING SOIL AND EDGING FOR OUR BACK YARD RENOVATIONS.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$1,000
Ashlyn S.
04/2005
4.0
appliance repair
  + -1 more
THE REPAIR MEN WERE VERY KNOWLEDGEABLE AND FRIENDLY. THEY PICKED A CONVENIENT TIME TO DO THE REPAIR. ALTHOUGH THEY TRIED TO FIX IT, THEY WERE NOT ABLE TO REPAIR THE DOOR.
Description of Work: THEY MADE A SERVICE CALL TO THE HOUSE; LOOKED AT THE DOOR OF THE REFRIGERATOR, AND TOOK THE REFRIGERATOR OUT OF THE HOUSE AND TOOK IT BACK TO THE STORE.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$99
SENEA C.
04/2005
5.0
hardwood floor
  + -1 more
I WAS VERY HAPPY WITH THE CONSULTANT THAT CAME TO MY HOUSE. HE WAS VERY KNOWLEDGABLE AND HAD GOOD IDEAS FOR THE DIFFERENT TYPES OF FLOOR CLOVERINGS WE COULD USE.
Description of Work: LOWES CAME TO GIVE ME AN ESTIMATE FOR HARD WOOD FLOORING IN THE LIVING ROOM, HALLWAY AND KITCHEN.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
ART H.
04/2005
4.0
water heater repair, home improvement stores
  + 0 more
THE LOWES REPRESENTATIVE WHO CAME TO OUR HOME DID AN EXCELLENT JOB OF EXPLAINING THEW WORK TO BE PERFORMED AND HE PROVIDED US OPTIONS ON THE INSTALLATION. HE DID A GOOD JOB OF REMOVING OUR OLD WATER HEATER AND VERY QUICKLY INSTALLED OUR NEW ONE.
Description of Work: WE CONTRACTED WITH LOWES TO REPLACE OUR WATER HEATER. WE PURCHASED THE WATER HEATER AT LOWES AND THEY PROVIDED PROFESSIONAL INSTALLATION.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$683.96
ANNA M.
03/2005
4.0
appliance sales
  + -1 more
THE EXPERIENCE WAS GOOD, THE GENTLEMAN THAT CAME OUT WAS ABLE TO INFORM US IN THE USE OF THE EQUIPMENT, HE ALSO PUT A SLIGHT DENT ON THE SIDE OF THE MACHINE, BUT IMMEDIATELY CALLED THE SALES PERSON AND REQUESTED THAT WE RECEIVE A 10% DISCOUNT ON THE PRODUCT, SO THAT WE WOULDNT HAVE TO WAIT ANOTHER WEEK FOR A NEW MACHINE. OF COURSE, AS WITH ANY DELIVERY AND INSTALL WE HAD A 4 HOUR TIME FRAME TO WAIT FOR THE TECHNICIAN.
Description of Work: WE PURCHASED A WASHER AND DRYER AT LOWES LAST YEAR AND HAD IT DELIVERED AND INSTALLED. THE MAN THAT CAME OUT WAS VERY KNOWLEDGEABLE IN REGARDS TO THE PRODUCTS. HE WAS ABLE TO INSTALL AND RUN THE EQUIPMENT AND SHOW US THE BASICS OF HOW THE MACHINES WORKED.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$1,700
DEBRA C.
03/2005
3.0
ceramic tile
  + -1 more
THE TILE SALES AREA IS NEVER PROPERLY STAFFED, NECESSITATING LONG WAITS FOR SERVICE. THE STORE DID NOT HAVE ADEQUATE STOCK OF THE TILE I SELECTED. I HAD TO WAIT FOR SEVERAL WEEKS FOR THE ADDITIONAL TILE TO ARRIVE.
Description of Work: PURCHASE OF 150 SQUARE FEET OF CERAMIC TILE FLOORING, TO BE INSTALLED IN KITCHEN.
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$120

    Contact information

    2211 IH 35 S, San Marcos, TX 78666

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 7:00 AM
    Monday:
    7:00 AM - 9:00 AM
    Tuesday:
    7:00 AM - 9:00 AM
    Wednesday:
    7:00 AM - 9:00 AM
    Thursday:
    7:00 AM - 9:00 AM
    Friday:
    7:00 AM - 9:00 AM
    Saturday:
    7:00 AM - 9:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Appliance Sales and Installation,
    Carpet Sales and Installation,
    Hardware & Home Improvement Stores,
    Ceiling Fans,
    Appliance Repair,
    Water Heaters,
    Mulch and Topsoil,
    Flooring Sales and Installation,
    Doors,
    Kitchen and Bath Remodeling,
    Greenhouses/Nurseries,
    Garage and Shed Building

    FAQ

    LOWES is currently rated 4.1 overall out of 5.

    Sunday: 8:00 AM - 7:00 AM

    Monday: 7:00 AM - 9:00 AM

    Tuesday: 7:00 AM - 9:00 AM

    Wednesday: 7:00 AM - 9:00 AM

    Thursday: 7:00 AM - 9:00 AM

    Friday: 7:00 AM - 9:00 AM

    Saturday: 7:00 AM - 9:00 AM

    No, LOWES does not offer free project estimates.
    No, LOWES does not offer eco-friendly accreditations.
    No, LOWES does not offer a senior discount.
    No, LOWES does not offer emergency services.
    No, LOWES does not offer warranties.
    LOWES offers the following services: APPLIANCES, COOLING, ELECTRICAL, FLOORING, DOORS/WINDOWS, KITCHEN, OUTDOOR, AND PLUMBING. EQUIPMENT RENTAL & INSTALLATION SERVICES AVAILABLE AT THIS LOCATION.

    Contact information

    2211 IH 35 S, San Marcos, TX 78666

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 7:00 AM
    Monday:
    7:00 AM - 9:00 AM
    Tuesday:
    7:00 AM - 9:00 AM
    Wednesday:
    7:00 AM - 9:00 AM
    Thursday:
    7:00 AM - 9:00 AM
    Friday:
    7:00 AM - 9:00 AM
    Saturday:
    7:00 AM - 9:00 AM