Kutscher Drilling CO

They were very good people. My better half dealt with them directly and was very pleased. They were on time.

Mr. Kutcher was was so easy to work with. I am not technical so when I explained the problem he searched until he found the cause. Mr. Kutcher not only repaired the well leak, he also found another problem and fixed it while he was here. And best of all, he removed a mouse that had chewed through the electrical insulation in the well mechanism and electrocuted itself. The trip sensor for our well had burned out, causing water to run constantly (the mouse caused problem 2, not the original leak) and he replaced the part from stock on his truck. Mr. Kutcher was just great, even though we were new customers and our call was right after Christmas. He was polite, arrived promptly and completed work effectively and efficiently. We were prepared to pay a premium considering the emergency nature of the call and the timing, but he charged us the regular rate, for which we were very grateful.

They sent a service truck out that afternoon, verified that the old pump was not working, pulled it and installed another pump. They also installed a well-saver. I was impressed at the skill and quality of the work, down to details about which direction he wrapped the tape when taping the wires to the pipe. During the process the installer (whose name I don't remember) was patient in explaining to me why the pump he was recommending was the correct one instead of a larger one like I thought might be required. I came to understand that he was right without him ever pulling any shaming. He simply showed me the specs, explained the negative consequences of too large a pump etc. Now, (Jan 10, 2010) nine months later, I had my pipes in my pump house burst from the recent freeze. I had a handy-man help me replace all the pipes but after it was done, the pump went into 'rapid cycling'. Thank God I had the well-saver installed. I called Kutscher on Sunday morning, expecting them to call on Monday AM. Instead, an hour or so later, I got a call from Luke at Kutscher. He was working 2 other freeze emergencies but gave me helpful and specific instructions on how to check the bladder air pressure, how to check the settings on the pressure switch, and finally recommended we re-sinstall the pressure switch 'downstream' from the from the back-flow valve (who knew?). That fixed it. And they didn't charge me for the advice. I am very pleased with the responsiveness and quality of the service

EXCELLENT JOB. I WAS WITHOUT WATER, SO I CALLED THEM AND THEY FIXED THE PROBLEM IN NOT TIME, REALLY FAST, I'M VERY SATISFIED WITH THEIR WORK. THEY ARE VERY GOOD PROFESSIONALS. EXCELLENT CUSTOMER SERVICE.