Heaven's Best Carpet Cleaning uses a gentle, low moisture treatment that deodorizes, sanitizes, is environmentally safe and dries in one hour.
Setting a Higher Standard for carpet cleaning in San Marcos, TX We pay attention to every detail. Dry in 1 Hour. Discover the Difference. Your carpets will be the envy of the neighborhood! Carpet, upholstery and tile cleaning.
Description of Work: Matt was great. He shows up 5 minutes early and was done quickly. Carpets looked awesome! Will definitely use in the future.
Rating Category
Rating out of 5
Yes, I recommend this pro
TONY S.
06/2016
4.0
carpet cleaners
 + -1 more
unknown
Description of Work: GREAT WORK ON CARPET AND DRIED VERY QUICKLY. GROUT CLEANED AS WELL. I AM A BIT PICKY BUT I THINK THEY COULD HAVE COME OUT A LITTLE CLEANER. THAT'S MY OPINION ANY ONE ELSE MAY HAVE LIKED THE RESULT. I WAS PLEASED THOUGH.
Rating Category
Rating out of 5
Yes, I recommend this pro
janice H.
02/2016
5.0
carpet cleaners
 + -1 more
.
Description of Work: This is the only company I ever use for carpet cleaning. We are very happy with Brad and his service-oriented attitude.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
janice H.
02/2016
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
He was prompt, friendly, efficient and knowledgeable. This is the only company I ever call when I need carpet or rugs cleaned. He is wonderful.
Description of Work: Brad cleaned the carpet in our house and our guest house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
ROBERT F.
01/2016
5.0
carpet cleaners, ceramic tile
 + 0 more
unknown
Description of Work: cleaned all carpeted rooms, stairs and took all area rugs to be cleaned. Performance was excellent, including the area rugs. Appointment was exactly on time as was the pickup and delivery of the area rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Tom W.
05/2015
4.0
carpet cleaners
 + -1 more
My overall B rating is based on my lack of trust of the cleaning process used by the provider. Others may trust the chemical cleaning process, but I don't like it. I was expecting a deep steam cleaning, not a surface chemical application. I have always steam-cleaned carpets in the past, put down solution of soap and water with steam, then vacuumed up the dirty solution. I have not read any research about the chemical process used to clean carpets, but I don't trust a chemical application to get the dirt out of my carpet that was buried down in the fibers of the carpet. The really tough stains were not removed by the chemical process. I have since vacuumed the carpets several times, and every time the vacuum lifts out a large amount of hair and dirt that was left in the carpet by the earlier chemical cleaning process which I instinctively don't trust.
Description of Work: the provider used his own labor to move furniture and clean the carpets with his machine, and he used chemicals to clean the carpets with a rotary applicator that looked and worked like a floor buffer. He was courteous and helpful, and he answered questions, but I had never heard of the chemical cleaning of carpets, and I just didn't trust that it did or does as good a job as old fashioned deep steam cleaning equipment that I have used or employed others to use over the past 30 or so years.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$303
Marcia M.
04/2015
5.0
carpet cleaners
 + -1 more
He always arrives on time. He helps me move items that need two people. My carpet has never been so clean. It is wonderful not to have all that water injected and extracted from the carpet. The carpet drys in an hour.
Description of Work: Cleaned the carpet in three rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Cathy I.
02/2015
5.0
carpet cleaners
 + -1 more
We were 100% satisfied, with both cost and service.
Description of Work: Cleaned two large wool oriental rugs in the home, plus carpeted stairs. In addition, three small wool oriental rugs were cleaned at the facility and delivered.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jackie B.
01/2015
5.0
carpet cleaners
 + -1 more
.
Description of Work: This Heaven's best location could not provide carpet cleaning withing a few weeks but they found another Heaven's Best carpet cleaner to do the job for me. |Brad Beseth from Hayes County. My carpet is beautiful after cleaning. Now it is 20 years old and there are a couple of stains that will never be removed but after some remodeling in my home the carpet was pretty dirty. It looks practically new now. I have had it steam cleaned in the past and it always took a couple of days to dry. This time it was dry in just a couple of hours. He moved the furniture and put it back. The price was fair. I will definitely call them again and refer my friends.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Heavens Best Carpet Cleaning - Hays
Thank you for deciding to choose Heavens Best, should you ever have any questions or need anything please do not hesitate to call.
charles P.
10/2014
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
.
Description of Work: Picked up, cleaned, and delivered an oriental rug. Were able to provide the service on very short notice. Very satisfied with their service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152.51
Response from Heavens Best Carpet Cleaning - Hays
Thank you for the kind review. If I can help to assist you anyway in the future please do not hesitate to call.
CYNTHIA S.
09/2014
5.0
carpet cleaners
 + -1 more
Brad gave me a wake up call first thing so that the carpet would be dry by the afternoon. He used product that was safe for my husband and I as well as our animals as it was orange oil based which also deodorizes the carpet. He was quick, prompt and went the extra mile. He did a great job moving furniture and getting in the corners. His customer service was superb and it was a pleasure to work with him. I would definitely use him again.
Description of Work: I purchased a Big Deal for $90 for $100 worth of carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Shannon P.
09/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
 + 1 more
Brad has my enthusiastic endorsement. Our tile had several years of buildup, and he cleaned it up beautifully. At least for the smaller residential jobs he cleans the grout the old-fashioned way -- scrubbing it by hand! I was impressed. He also offered a sealant as an extra option, though you don't have to have it if you don't want it. He was very professional but also friendly, offered me plenty of information about his process, and even gave me a courtesy call the night before to make sure that was still a good time for me. The floors look great. I had actually first called Art with Heaven's Best who had done wonders with our carpets in the house we sold, but it turns out we moved out of district and he sent me to his colleague Brad. Art spoke highly of him, and Brad also did the same with Art. These people are honest professionals who obviously treat each other with respect, and therefore treat their customers the same way. If you live in the right zone, be sure to give Brad a call.. He's a pro, and I'll happily recommend him to my friends!
Description of Work: He cleaned and sealed the tile in our kitchen/dining area, pantry, and entry.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Heavens Best Carpet Cleaning - Hays
Thank you very much for your kind words and for including Art in your review. I'm glad you were equally satisfied with the jobs we did and I'm sure Art will be happy to know that I was able to keep his former client happy. I look forward to working for you again when you are in need of our services.
Vincenzo G.
08/2014
5.0
carpet cleaners
 + -1 more
I had bought a coupon for 4 bdr and hallway. I have 3 bdr so they exchanged even for the cleaning of the stairs. The job went lawless and the results were excellent. we wil use them again.
Description of Work: Clean the carpet in three rooms hallway and steps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$175
Response from Heavens Best Carpet Cleaning - Hays
It was nice meeting with you, you have a lovely home. Should you have any questions concerning spills or anything that happens between cleaning please don't hesitate to call, we are happy to give you tips and help keep anything from becoming a permanent stain. Thank you again.
john D.
08/2014
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: Did a great job, carpet looks fantastic. Dog spots are gone!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Heavens Best Carpet Cleaning - Hays
Thank you for the review, we strive to do the best job possible even if iit takes a little more time.
Vicki G.
06/2014
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: Cleaned carpet. Prompt, courteous and professional. Would definitely use again. We considered replacing the carpet, but thought we'd get it cleaned instead. It looks much better after cleaning so we can now delay replacing it for a while.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$212
Response from Heavens Best Carpet Cleaning - Hays
I am happy that we were able to 'save' your carpet and that you were so pleased with the result. It was a pleasure meeting your husband and I am thankful that you allowed me into your home to show you how amazing Heavens Best products are. Please keep me in mind for any future carpet/upholstery needs. Thank you, Brad
janice H.
05/2014
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
Brad showed up right on time, professionally dressed and with a smile on his face. He looked at everything that needed to be done, gave me a price and then set right to work. My carpet now looks brand new and I almost didn't recognize my wool rug. Brad had trimmed all of the loose threads and cleaned it beautifully. There was no wet carpet and no wet carpet smell. I can't say enough nice things about my experience. I have already given his name to my best friend as she has two large rugs that need cleaning.
Description of Work: Brad cleaned our badly stained carpet and a wool rug that had been stored in the garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Heavens Best Carpet Cleaning - Hays
Thank you for the review (member name removed). It was a pleasure meeting you! I look forward to meeting you again as well as meeting and working with your best friend.
They were wonderful. Very professional. Will use again.
Description of Work: Cleaned 3 wing chairs and an indoor/outdoor rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$121
Julie B.
04/2014
5.0
carpet cleaners
 + -1 more
Great! : - ) Heaven's Best (HB) explained that they would perform the normal cleaning service and pretreating on all of the stains and high traffic areas first (included in their regular fee), because their regular treatment will take care of most stains. They explained that if that treatment didn't eliminate the stains, there was additional stain treatment I could choose for an additional fee. I had some mysterious rust/brown stains that I thought would need additional treatment, but once they cleaned the whole house, the stains were gone! The high traffic areas in the house had very stubborn gray dirt, and I was worried that little improvement could be achieved. HB cleaned this area twice, each time with significant improvement, better then I had hoped, but not complete elimination. We then discussed other options to improve the high traffic area, and I chose an enzyme treatment of that area for an additional $25. The enzyme treatment worked really well! The results of HB's regular treatment was far better than I expected. I've use other carpet cleaners, but these are the best results than I've seen before. The carpet looks and smells lovely and fresh. The citrus deodorizer did not effect my allergies. The HB technician was on time, professional, and friendly. He was happy to answer my questions, and very focused on doing the job well. He worked very h****** all problem areas before suggesting any special treatments that cost extra. He gave me several options and discussed price verses expected benefit of each. He didn't push me to chose expensive options, and he was ready and willing to do whatever I chose. Initially I thought their quote was a little high, but the service was well worth the price. My local HB (San Antonio/Converse) could not schedule me in the short window I needed service, so they found another HB (Hayes Co) to help me. That was very helpful and convenient, and I'm so glad that I they took care of me rather than sending me to another company. I am very happy with HB's cleaning results and their customer service, and I trust them. I will definitely use Heaven's Best next time!
Description of Work: Heaven's Best (HB) cleaned the carpets in the entire house. I just bought a new home, and the carpet seems to have some good years left, but had several very dirty and stained areas. I needed the carpets cleaned within a fews days, before the movers arrived with all of my things. The local HB (San Antonio/Converse) had no available appointments during that window, so they arranged for another HB (Hayes Co) to help me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Paulette S.
04/2014
5.0
carpet cleaners
 + -1 more
They were excellent.
Description of Work: I have used Heavens Best Carpet Cleaning - Hays for carpet cleaning. I also bought some cleaning solution from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
VIKI M.
12/2013
5.0
carpet cleaners
 + -1 more
My Mother took a terrible fall face first over her walker that resulted in facial cuts, bloody nose and deep arm cuts. I also had numerous old urine and other stains near her bead. Plus a lot of old pet stains in the other rooms. I called Heavens best soon after my mother fall and figured my carpet was ruined. They told me not to touch the blood and they would be here the next day. That was as fast as they could get here to to holiday business. Brad Beseth called and asked if I would like for him to come early. Of course I said yes. I showed Brad what I needed and he gave me a quote. Much to my shock and amazement, all the stains were removed, even all of the blood!! Brad was very professional, fast, and efficient. He did an outstanding job. I would definitely call him again and recommend him to anyone.
Description of Work: He removed deep blood stains and numerous old pet and people stains and general dirt from my carpets.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning
FAQ
Heavens Best Carpet Cleaning - Hays is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Heavens Best Carpet Cleaning - Hays accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa