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CARPETS DESIGN

Flooring Sales and Installation, Carpet Sales and Installation

Reviews

5.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-2 of 2 reviews

Sandra B.
10/2012
5.0
flooring contractor
  + -1 more
I had a water leak that ruined the floor in my formal dining room. After getting estimates and finding the product that I wanted at a big box store and trying to work with that store, I just didn't feel confident about their abilities. I went looking again and found the same material at Carpets Design. They were very professional and instilled the confidence in me that I was looking for. The owner came out and gave me the estimate. He worked with me on getting the best prossible price from his tile vendor who met the original price at the big box store. The professional who came out to do the installation had been doing tile work all of his life and really knew what he was doing. The first day they were here, he had to let an employee go because he wasn't meeting the professional standards in appearance set by Carpets Design. He was also down another employee because of illness. Despite these problems, the work went as scheduled. He took out the old carpets and laid the tile in both my dining room and family room in 2 days. He was obsessive about getting it exactly right and the flooring looks exactly like wood, but is much more durable than wood laminate or even real wood. I couldn't be more pleased and would use them again and highly recommend them to everyone.
Description of Work: This was the most pleasurable, professional experience that I have ever had with a home repair and installation. The estimate was done in a timely manner and they worked with me on the price, beating a big box store. The installation was scheduled for the next week after I gave them the approval. The product was exactly what I wanted, a wood look tile. The installation was seamless and perfect. They protected and moved all furniture and took great care with my home. The work was completed as promised, even though they were down a worker on the first day. It was a pleasure having these professionals in my home. This would be the only company that I would work with again and I highly recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

ROSE T.
10/2005
5.0
flooring contractor
  + -1 more
THEY DID REALLY GOOD. THEY WERE FRIENDLY AND HELPED ME UNDERSTAND WHATEVER I DIDNT UNDERSTAND ABOUT THE JOB. IT WAS REALLY GOOD TO HAVE SOMEONE YOU CAND DEPEND ON.
Description of Work: THEY TORE UP MY BAD CARPET BECAUSE IT WAS GETTING OLD AND STARED TO MESS UP THE WOOD UNDER IT. THEY GAVE ME SOME NEW CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

    Contact information

    2520 HUNTER RD, San Marcos, TX 78666


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation

    FAQ

    CARPETS DESIGN is currently rated 5 overall out of 5.
    No, CARPETS DESIGN does not offer free project estimates.
    No, CARPETS DESIGN does not offer eco-friendly accreditations.
    No, CARPETS DESIGN does not offer a senior discount.
    No, CARPETS DESIGN does not offer emergency services.
    No, CARPETS DESIGN does not offer warranties.

    Contact information

    2520 HUNTER RD, San Marcos, TX 78666