Bartlett Tree Experts - 81115

unknown

Setting up the appointment was easy. We set the appt. for 11am and Steve arrived about 11:15 (he would have arrived right on time, but they had given him a bad house number). Unless he had gone to look at the tree in the front yard before coming to the door and didn't tell me this (which I doubt. and based on when he called to get the correct address he didn't have time to look at it very thoroughly), he just looked at it from a distance and said that it needed soil treatment. Then I showed him a tree in the back that has some black growth on it I've been worried about. He went up to it, briefly looked at it and said it just had water gathered in the branches and could use the soil treatment also. The soil treatment is to "improve plant health and capture benefits of recent rainfalls" (from proposal). Then he wrote up the estimate. $530 for the soil treatment for 4 trees. $2,295 to cut down and remove the 2 dead trees (one of which has already lost +1/2 its branches)!!! He asked what I thought about the price. I said it seemed pricey, but he didn't offer any discount or other offers or plans. He appeared disinterested, unprofessional, and as if he didn't care about getting our business. He didn't take the time to fully address my concerns. I expected someone who would take a careful inspection of the trees, tell me what the spots/black growth is and take a look at the bugs that are on them (because there are a lot of bugs on them too). He did none of this. And where the $2,295 figure came from (for cutting down the two trees) is anyone's guess and seems way overpriced.

Everyone was punctual , friendly, and professional from Mr. Austin who gave us the estimate for the work, through all who did the work.The bill was for exactly the amount they had estimated.

unknown

It has always gone well! I like the fact that they clean up very well. I have been using them for about two years. They last worked for me two months ago. It cost about sixteen hundred dollars. I would give them an 'A' overall. I would use them again in the future.

Ended up selecting another provider for the pruning, but still considering Bartlett for other services.

It was a very large tree and they got it down. He had four trucks and five guys. They stayed with the job all day long until they got it done and everything was hauled off. Everything was cleaned up when they left. The job was more than it was estimated as, but he suck to his estimate. I am very happy with his services.

They're a great company. Would recommend them to anyone. You could not even tell that they were there. Spoke with a man named Robert Hagar and he was very professional. Met the company at a home show in Austin. Came and gave quote really qucik. They didn't care about the money upfront. They just wanted to find a way to do the job. It was a hard job the tree was on a cliff. They sealed the limbs, just did great work and would like to add them to the list if not already. They were very fair and actually using them on another property we own about 20 miles away. Very impressed with the whole company. Good work. Good Company.

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