This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: will@willsplumbing.com & info@willsplumbing.com.
Business highlights
25 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
plumbing, excavators, water heater repair, gas leak repair
+ 2 more
Much better than I expected, work was completed as expected by a knowledgeable technician. Was kept upto date on all work being done. Technician arrived within the time promised. Maintained a clean and organized work site, and left it that way when finished.
Description of Work: Water heater and PRV install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Will's Plumbing & Testing Service
Thank you so much for taking the time to review our company. We thank you for letting us service your home and restore hot water. Sincerely, Sam Gonzales
James N.
09/2024
5.0
Did what I couldn't with a torn rotator cuff
Description of Work: Underground leaky input line into house
Rating Category
Rating out of 5
Yes, I recommend this pro
$500
Response from Will's Plumbing & Testing Service
Glad we could help you out this time. Thank you so much and get well soon! - Sam Gonzales
Robert A.
08/2024
5.0
water heater repair
+ -1 more
Everything went well. Within time and budget.
Description of Work: Installed tankless water heater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Will's Plumbing & Testing Service
Thank you so much for the awesome review! Glad to hear we met your expectations. Have a wonderful day! - Samantha Gonzales, General Manager
erik R.
06/2024
5.0
water heater repair
+ -1 more
they were quick to respond to my Angi project, first to provide a quote,and finished the project the same day.
Description of Work: replaced a 20-year old water heater
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Will's Plumbing & Testing Service
This is what we like to hear! Glad we could get you taken care of right away. We appriciate your business! Sincerely, Sam Gonzales
Pam R.
05/2024
5.0
plumbing
+ -1 more
Chad/team came in... diagnosed issue and solved problem in a timely manner...very efficient and professional...definitely would recommend! Also offered long term suggestion(s) to prevent issue from happening again... Wade/Pam Richardson
Description of Work: Drain stopped up with solids, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$302
Response from Will's Plumbing & Testing Service
We truly appreciate your kind words and are so happy to hear about your positive experience with Chad. We strive to provide top-notch service to all our customers and feedback like yours lets us know we’re on the right track.
TAMURA A.
11/2023
5.0
plumbing
+ -1 more
We have been Will’s Plumbing customers for over ten years. They have replaced several water heaters, a water softener, installed a new toilet and today William “Junior” repaired a water line leak in the front yard. We have always been pleased with their work, they do it right the first time. Their employees are responsive, professional, knowledgeable, and courteous. They send a plumber within hours of our calls. They arrive on time, explain the work involved, answer questions, give a solid price quote, and clean up when the job is done. It is without hesitation that I recommend Will’s Plumbing & Testing Service and ask for William “Junior” Krashoc, it was a pleasure having him on the job.
Description of Work: Repaired a water line in the front yard that connects to the meter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$468.29
Response from Will's Plumbing & Testing Service
Thank you so much Mrs. [Member Name Removed]! It's always a pleasure to service you. Your continued business is VERY much appriciated. Sincerely, Sam Gonzales
Doris F.
08/2023
5.0
plumbing
+ -1 more
I needed a new hot water heater and decided to go with a tankless heater. Needed either a filtration system to go with it and Marc was the Master Plumber who came by to provide an estimate. Marc was very informative and explained everything he would need to do with rerouting the water line, installing all items and the length of time it would take. I spent weeks researching tankless heaters, etc and calling Marc with questions. He was very patient and answered all my questions. The job was handled with care and Marc and his assistants took their time making sure the job was done correctly. Samantha, in the finance office, was very sweet and handled all the necessary work expertly. I am happy with all the work done. Thank you to everyone at Will’s Plumbing for your professionalism, attention to detail and for answering all my questions with so much patience.
Description of Work: Rerouted water line. Installed pressure reducing valve. Disposed of old tank heater. Installed proper connections to gas and water lines. Purchased and installed Rinnai tankless water heater and halo5 filtration system. Connected concentric air venting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$11,584
Response from Will's Plumbing & Testing Service
Thank you so much for your 5 star review! Hope you are loving your new tankless hot water system. Thank you for your continued business, we truly appriciate it! - Sam Gonzales
Courtney M.
08/2023
5.0
water heater repair
+ -1 more
Matthew and Wills Plumbing were very timely, performed quality work and fixed all of our issues. They were knowledgeable and hardworking.
Description of Work: Pipes flushed, remove old and install new water softener and water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Response from Will's Plumbing & Testing Service
Thank you so much for your kind review! Matthew, as well as all the team members here at Will's Plumbing & Testing Service, work hard to provide top-quality service. We care about the quality and value we bring to our customers. Please do not hesitate to call us again should you ever have a plumbing issue. W.S.
Marie D.
07/2023
5.0
plumbing
+ -1 more
Sergio looked at the 2 issues and offered me options to repair the disposal and the slow drain and leak in the bathroom sink. He gave me the prices and when he unjammed the disposal, it worked. I appreciate the good customer service and explanation of the work being done. Thank you!
Description of Work: Unjam the disposal and clean a drain in the bathroom
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127.8
Response from Will's Plumbing & Testing Service
Thank you for giving us the opportunity to assist you. Call us back if you have further issues with your disposal, drains, or any other plumbing problem. W.S.
Robert A.
07/2023
5.0
water heater repair
+ -1 more
The team was responsive, great at describing options, and very professional.
Description of Work: Switched to tankless water heater system
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Will's Plumbing & Testing Service
Thank you for your trust in our company. We are the very best when it comes to Tankless Water heaters. From repair and maintenance to bringing your Hot Water system to the age of Tankless Water Heating, our technicians are highly trained to provide the best solution. We've been installing Tankless water heaters for over 15 years. Our company was one of the first in San Antonio and surrounding areas to invest in training our plumbers to not only install, but repair and maintain tankless water heaters. Again, many thanks! W.S.
Rebecca N.
07/2023
5.0
plumbing
+ -1 more
Called and scheduled appointment same day. Excellent results,
Description of Work: Camera inspection
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Will's Plumbing & Testing Service
Thank you for the 5 star rating! We carrry camera equipment on all our service vans to efficiently diagnose any problem with your plumbing drainage system. whether its a problem yard sewer line or frequent clogs in a pipe under your home, we can come up with a solution. Call us if you need us, and again.....Thank you. W.S.
Laura B.
04/2023
5.0
plumbing
+ -1 more
Went great. Always happy with Will's
Description of Work: Pulled toilet...replaced pvc flange and resealed toilet. Repaired and replaced handle and flapper on second toilet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Will's Plumbing & Testing Service
You have been a wonderful, long time customer! Thank you for taking the time to review us again! - Samantha Gonzales
Sandra G.
04/2023
5.0
plumbing
+ -1 more
Experienced technician, Alfred, was knowledgeable and helpful. Explained easily the nature of my water break.
Description of Work: Replaced broken water line
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,000
Response from Will's Plumbing & Testing Service
Thank you so much for taking the time to leave us a review! - Samantha Gonzales
Jay A.
02/2023
5.0
water heater repair
+ -1 more
I had my water heater replaced recently by Will's plumbing and they did an excellent job fixing the problem. It was a short suspense job and they took care of the issue right away.
Description of Work: I had my water heater replaced recently by Will's plumbing and they did an excellent job fixing the problem. It was a short suspense job and they took care of the issue right away.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,500
Response from Will's Plumbing & Testing Service
Thank you so much for taking the time to leave us a review! Sincerely, Samantha Gonzales
Mary L B.
12/2022
3.0
plumbing
+ -1 more
1st repair took less than 15 minutes and i had bought the supplies and the 2nd took 30 to 45 mins max. He replace about 2.5 1nch pipe add 2 -45's since the pipe was in little bind and switched out the PVC Value. The repairs were awesome and done correctly but for 1 to 1.5 hrs work and i paid drive time of $165.00 dollars - the bill was $1,100.00+ - it's a little expensive. However they did come right away to help me out because my cattle didn't have water for 3 days because of waiting on another plumber. Everything is expensive and they did good work but i really need to rethink it next time because a vacation day wouldn't have cost that much but i couldn't take off due to work. They are a very good company, did a really good job and respond right away so all in all really good company to do business with. Thank you for helping me out in a jam.
Description of Work: Replace one 3in stub and Value under the sink and repair small leak on 1in PVC pipe at the coupling that was already dug out.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$1,127.43
Response from Will's Plumbing & Testing Service
I am so glad to hear you thought our workmanship, responsiveness, punctuality and professionalism was great! I wish there was more we could do to bring our prices down but we try and offset the cost by providing quality work from a licensed, background checked professional plumber. Most of my plumbers have 10 or more years (some have 20+ years) experience in this trade. We sure do hope that you think of us when you really need us on those tough repairs as someone who can get to you right away and do the job right the first time. I appreciate the honest review and we will continue to work on our Price Book so that we can give the best prices with value to our customers. Thank you again, Sam Gonzales
MARTHA S.
11/2022
3.0
plumbing
+ -1 more
Alberto and his helper arrived on time and did the work. The cost was outrageous. $687.28 to replace the valve that was leaking leaving a hole in the drywall.
Description of Work: Replaced the valve for the refrigerator water line.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$687.28
Response from Will's Plumbing & Testing Service
Thank you for your review! Glad we scored high on Responsiveness, Punctuality and Professionalism! Unfortunately in our trade a lot of times the plumbing is covered up with drywall and we have to cut into it in order to repair a leak. We do our best in making sure those cuts are strait and clean so that when you are able to hire a sheet rocker they can make the repair more seamless. We will continue to review our Price Book to insure we are giving our clients the best pricing possible for the quality we offer. I truly appreciate the honest review. Reviews like yours help us to learn from mistakes and do better as a business! Thank you again, Sam Gonzales
Annu C.
08/2022
5.0
plumbing
+ -1 more
It was wonderful. I will give them 10 out of 10. Will definitely use them in the future again.
Description of Work: They fixed the toilet, checked my water heater.
Rating Category
Rating out of 5
Yes, I recommend this pro
$200
Response from Will's Plumbing & Testing Service
Wow! Glad to see you loved our service! We work very hard to meet the needs of our wonderful clients and reviews like yours let us know our hard work pays off! Thank you again! Sam Gonzales
Delores J.
08/2022
5.0
appliance repair, plumbing
+ 0 more
Marc and his apprentice did a great job. They arrived on time. Marc patiently explained the repair process and worked tirelessly until the work was completed.
Description of Work: Replaced broken pipes
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Will's Plumbing & Testing Service
Thank you so much for your review! We appreciate you took the time to give us great feedback. It was a pleasure working with you. Sincerely, Samantha Gonzales
Blair B.
08/2022
1.0
appliance repair, plumbing
+ 0 more
Exorbitant charges ($333 after Angi 10% discount) for a simple, five-minute replacement of one, repeat, only one, hose bib. Half of those charges would have been reasonable. Updated 8/7/2023 Response from the Owner: If I could confirm who you are, I'd contact you personally about your pricing issue. I would hope that even if the price upset you, you would be pleased that our service was above average. I'm not sure if we did the hose bib replacement, or simply provided a quote, but $350 to install a brand-new hose bib with vacuum breaker is very reasonable for this market. Our work is also done by a background checked, Texas Licensed Journeyman Plumber. I appreciate the opportunity to service you. - Sam Gonzales Response from the Customer: Disagree. $350 to install a brand new hose bib with vacuum breaker is NOT at all reasonable for the SA market. Another local plumber charges $167 for a single hose bib replacement and an additional $8 for the vacuum breaker. Total charges would be $170, which include a 10% military discount and state sales taxes. Again, these charges were EXORBITANT.
Description of Work: Hose Bib Replacement
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Response from Will's Plumbing & Testing Service
I'm so sorry to hear you think our prices are too high. It is definitely not our intention to "sticker shock" our customer's. We do our best to stay within industry standard for the price, and quality work our company is known for. Please feel free to contact me at office for further information at 210-494-0991 (ask for Sam). Sincerely, Sam Gonzales
ursula V.
06/2022
5.0
plumbing
+ -1 more
Albert and his assistant came out on time, explained everything they were doing and answered all of my questions that I had. Very knowledgeable and reliable. I would definitely use them again for any plumbing services needed.
Description of Work: pin point leak detection
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Will's Plumbing & Testing Service
Thank you Mrs. [Member Name Removed] for you review! We appreciate the feedback very much. - Sam Gonzales
Becky D.
06/2022
5.0
plumbing, drain cleaning
+ 0 more
Very good! They were professional, courteous and got it done quickly.
Description of Work: Clog/Stoppage
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$514
Response from Will's Plumbing & Testing Service
So awesome to see our gentleman in field taking care of our clients! Thank you for taking time to review us. - Sam Gonzales
Ed M.
05/2022
5.0
appliance repair, plumbing, Uncategorized
+ 1 more
I've used Wills twice now for outside and inside plumbing repair. They showed up on time and the work was done in a timely manner and was excellent. I would definitely recommend them for any plumbing job.
Description of Work: fixed leak in main water line, installed pressure regulator and cutoff valve. Replaced kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
Response from Will's Plumbing & Testing Service
We try very hard to make sure our team has all the necessary service skills and punctuality needed to perform great work. Thank you for noticing and taking time to let others know. Your review is very much appreciated! - Sam Gonzales
Carl M.
05/2022
5.0
plumbing
+ -1 more
Excellent!! Always call them for plumbing work. Courteous, prompt, fair pricing, and veteran discounts!
Description of Work: Plumbing repairs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Will's Plumbing & Testing Service
You are the best!! Thank you for reviewing us. Best wishes, Sam Gonzales
MARI H.
01/2022
5.0
plumbing
+ -1 more
They were excellent. Very trustworthy work.
Description of Work: Plumbing repairs under our house.
Rating Category
Rating out of 5
Yes, I recommend this pro
PERRY S.
07/2021
5.0
plumbing
+ -1 more
I called the company. They sent a technician out. The technician was on time. He was polite, did an amazing job and cleaned up the area before he left. This was not my first time using this company and this was not the same technician, but I was very satisfied and had a positive experience last time, so I decided to give them another try. I'm glad I did. Great experience from start to finish. High recommended
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Gas Grills,
Fireplaces,
Water Coolers
FAQ
Will's Plumbing & Testing Service is currently rated 4.8 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Will's Plumbing & Testing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.