Will's Plumbing & Testing Service

Plumbing, Water Heaters, Drain Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: will@willsplumbing.com & info@willsplumbing.com.

Business highlights

26 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.

Services we don't offer

Medical Gas.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,753 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 751-775 of 1753 reviews

Susie M.
02/2014
5.0
plumbing
  + -1 more
Great! On time, good service and great technician.
Description of Work: New toilet installed, trouble shooting of backed up toilet and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rose L.
02/2014
5.0
plumbing
  + -1 more
The initial service was done to our satisfaction and we also wanted the hydro jet service to help with the buildup so we are not having to call a plumber out so often. We are also looking to use this service on a scheduled maintenance basis. We are looking for dependable service that Will's Plumbing has given. Thank you!
Description of Work: Roto'd the main line that was clogged - Also came back later for a hydro jet treatment to clear plumbing of build up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$337.5

Molly C.
02/2014
5.0
plumbing
  + -1 more
Fast service, polite and we have water again
Description of Work: Our main water line had a hair pin hole in it and was leaking. They patched the leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Oscar O.
02/2014
5.0
water heater repair
  + -1 more
Arrived promptly for the estimate; arrived timely for the service call. Kept informed as to each stage of the removal & placement. Removed all old equipment; cleaned area & allowed for inspection.
Description of Work: Replaced defunct water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$764.6

Neil L.
02/2014
5.0
irrigation systems, drain pipe, plumbing
  + 1 more
Mark was on time, polite, knowledgeable, well equipped, and explained everything clearly. Site was cleaned and looks good. Valve replacement cost was very reasonable but the pressure adjustment seemed too pricey.
Description of Work: Replaced leaking shutoff valve in yard. Adjusted house water pressure.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

CLAY B.
02/2014
1.0
plumbing, drain cleaning
  + 0 more
Will's had done work for us before with mixed results. We were seriously overcharged for a toilet replacement and dishwasher installation. The dishwasher installation was botched when the plumber installed the dishwasher toe plate upside down and affixed it to the unit with only one screw. He made no mention of the fact that the toe plate did not properly align. The plumber then asked us to fill out an Angie's list rating sheet before he left while he wrote up the bill. This is an obvious ploy to stack the deck with positive reviews and is extremely dishonest. If you didn't like Will's service your review will never see the light of day. Will's will never work for us again. They showed a blatant disregard for our time by leaving us hanging all day without contact. Someone needs to be fired for not advising of the lengthy delay. It also indicates a complete lack of professionalism. Do not trust the stellar reviews you read about this company and do not give them your business.
Description of Work: After waiting 4 days to get an appointment to fix a blocked drain, Will's was scheduled to arrive at 1100 to begin work. When no one showed up we contacted Wills office to find out what the delay was about. The dispatcher said that the plumber would be out between 1100 AM and 1 PM, somewhere in that window. Hours passed and no further contact. Finally, at 4 PM we were adivsed that the plumber was en route. By that time we were fed up and told them not to bother.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Will's Plumbing & Testing Service
Mr. [remove member name], First I would like to apologize that you were held up due to our office, are policies are in place to accommodate all our customers to the best of our abilities. Sometimes technicians get held up at there previous calls and we can't do anything about that other than wait and inform the next customer of what's going on. I am sorry to hear that you were not informed we were running late and far as the time of appointment you were given would not of been 11am sharp because we always give two hour time frames because its impossible to foresee all jobs that plumbers do out in the field or know what they could come across. We do not appreciate slander towards are customers good, great,bad and horrible ratings on Angies List. Weather our customers go online to fill out a form or have us send it in, it is completely up to the customer, not us. It is merely an option we give, some customers are not on Angies List but still want the 10% discount we offer. In the future I understand if you don't want to do business with and rightfully so. It is never are desire to put customers off or disappoint them. I will use this feed back from you only too improve our services and use it also for training. We thank you for using our services and hope you have a blessed day. Thank you, Sam Shilling Service Manager

Glen & Dana U.
02/2014
5.0
plumbing
  + -1 more
Ernest was very good from start to finish. On time, fixed the issue and has competitively priced.
Description of Work: Fixed the o-rings in the manifold block.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$417

George B.
02/2014
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
Rearranged schedule to provide an earlier service time. This was good.
Description of Work: Changed out kitchen sink cutoff valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Michael D.
02/2014
5.0
plumbing
  + -1 more
People were very professional. Cleaned up everything when they finished.
Description of Work: Removed sheetrock, repaired copper pipe leak.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

LOU T.
02/2014
5.0
plumbing
  + -1 more
James Bridges and his helper walked through the house and inspected each item that needed to be replaced. They were very courteous and clean. All issues were completed and tested!!!!
Description of Work: Repaired leaking faucet in three bathrooms, unplugged drains in bathrooms and replaced shower valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorrie P.
02/2014
5.0
plumbing
  + -1 more
James came to my house on New Year's Day and quickly found that I had a leak and gave the quote to fix. He returned the next morning and made the repairs, keeping me informed of progress along the way. Very professional and highly recommended.
Description of Work: identified external (yard) leak - fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LEA H.
02/2014
5.0
plumbing
  + -1 more
I called them after 5.00pm and they came in about 15hours. They understood the problem right away and provided an estimate before starting the work.
Description of Work: Replaced a broken section of pipe outside that froze when temperature was below freezing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$369

Martha J.
02/2014
5.0
water heater repair
  + -1 more
Richard came out in the evening to evaluate water heater. He came back the next day & installed new heater. We appreciate the fast service.
Description of Work: Replaced water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Michiel E.
02/2014
5.0
plumbing
  + -1 more
Very well, on time and did a great job.
Description of Work: Fixed two shower heads and one faucet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$406

Jesusita W.
02/2014
5.0
plumbing
  + -1 more
I do plan to use their service again and recommend Will's Plumbing to my friends.
Description of Work: James was on time and gave a great explanation of the problem, and did the leak test to detect for any leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138.32

Amanda B.
02/2014
5.0
plumbing
  + -1 more
He was on time, quick, and did a great job!
Description of Work: Faucet install and reseating a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Judith C.
02/2014
5.0
small appliance repair, plumbing
  + 0 more
He was timely and courteous. Outlined pricing and repair. Took cabinets and counters into consideration with tools.
Description of Work: Replace seal on garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Wade C.
02/2014
5.0
drain cleaning
  + -1 more
Arrived approximately when promised. Difficulty finding access point. Disconnected toilet. Snaked drain. Drains clear. Yay!
Description of Work: Unclogged sewer line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Karen M.
02/2014
5.0
water heater repair
  + -1 more
Great! Both techs were friendly, got right work. Were honest on opinion on water heater, had a previous company that was not doing a good job.
Description of Work: Checked water heater, replaced basket strainer in kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193.95

John T.
02/2014
5.0
small appliance repair, plumbing
  + 0 more
On time, left the guys to work, finished faster than I could.
Description of Work: Repaired/Replaced dishwasher drain hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

John & Melody S.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Did not charge for coming out GREAT SERVICE
Description of Work: Fixed the furnace an did a contract for the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Lynne L.
02/2014
5.0
plumbing
  + -1 more
Richard arrived on time and immediately went to kitchen to check the disposal. It started working! Richard kept testing and retesting, but the disposal just kept on working.
Description of Work: Our technician has the magic touch! He touched the disposal and it started working! Wow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John C.
02/2014
5.0
plumbing, drain cleaning
  + 0 more
Showed up on time, took care to leave work area clean, kept me informed and finished as quickly as possible.
Description of Work: Shacked shower and toilet drain to unclog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Rita G.
02/2014
5.0
plumbing, drain pipe
  + 0 more
All went well do to the situation. I had foundation work done. Based on the initial bid there were suppose to be multiple plumbing breaks in the slab. Once excavators dug it up, that wasn't the case. I spoke to Will's service manager and because I had to pay excavators for their labor. Will worked with me because the estimate was off. When we spoke we agreed that there had been a miscommunication between the trades. None the less I still had to pay, but this is where Will Shilling worked directly with me to resolve the issue. At the end of the day all of the plumbing was completed and tests passed inspection. By the way the drain line wasn't to be replaced at first, but they ran a camera down the line for free and that's where we noticed a break. I hired Will's Plumbing to replace it after all the initials issues because I felt Will really wanted to make it right.
Description of Work: Repaired two plumbing breaks below slab, replaced drain line to the street, ran camera though the drain lines, replaced two toilets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,500

Matt D.
02/2014
5.0
drain cleaning
  + -1 more
Josh and Eddie were extremely professional throughout the entire process. We are very satisfied with their work. I would recommend Will's Plumbing (Josh & Eddie) to future clients! Thanks guys!
Description of Work: Clogged master bath - used auger, used camera, could not get it out so they installed an outside clean out and utilized the hydrojet to flush the line. Once cleared, they used the camera again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Trade License Number
18587
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
08/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Gas Grills,
Fireplaces,
Water Coolers

FAQ

Will's Plumbing & Testing Service is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Will's Plumbing & Testing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
Medical Gas.

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM