Will's Plumbing & Testing Service

Plumbing, Water Heaters, Drain Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: will@willsplumbing.com & info@willsplumbing.com.

Business highlights

26 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.

Services we don't offer

Medical Gas.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,753 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 601-625 of 1753 reviews

Richard R.
10/2014
5.0
plumbing
  + -1 more
What is important to note is that the previous plumber installed the drain pipe in the wall 3" off center and the wrong height for the vanity. John's clever installation made my Restoration Hardware vanity look great.
Description of Work: John installed a vanity faucet, shut off valves, and connected P Trap and drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$447.87

Jordon M.
10/2014
5.0
sewer cleaning
  + -1 more
Technician was timely and professional.
Description of Work: Unclogged sewer drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lorraine D.
10/2014
5.0
plumbing
  + -1 more
Merc, the tech, was on time and courteous. Work was completed in a timely manner. Very clean and organized.
Description of Work: They replaced pressure reducing valve and pinpointed sewer leak under foundation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$778.78

Bob O.
10/2014
5.0
plumbing
  + -1 more
Excellent, teach were Josh and Tony.
Description of Work: Repair lock in line to boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia C.
10/2014
5.0
plumbing
  + -1 more
Punctual, knowledgeable and excellent customer service.
Description of Work: Fixed a leaky shower faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206

Response from Will's Plumbing & Testing Service
Thank you so much for the review, and thank you for giving us a second chance. We strive to be the very best at not only our trade, but our customer service. Thank you for the opportunity to serve you. Will S.

Craig S.
10/2014
5.0
plumbing
  + -1 more
They did a great job. They were prompt and I would definitely use them again.
Description of Work: They repaired a hose bib that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Will's Plumbing & Testing Service
Thank you for your kind report. It is greatly appreciated. Will S.

Martin R.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
They got to my house with in 2 hours of call 3 fixed everything quickly& reasonable price.
Description of Work: Cleared clog in drain, fixed toilet & adjusted faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$264

Response from Will's Plumbing & Testing Service
Thank you for your report. We appreciate your business and will do whatever it takes to be your "Plumbing Company of Choice. Will S.

John Michael S.
10/2014
5.0
plumbing
  + -1 more
John came earlier then expected and completed the job efficient.
Description of Work: Repair of checked Pvc Water supply line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2

Amanda G.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
Tech was Mave. He was very well, punctual, quick and communicated throughout the entire process.
Description of Work: Drain inspection and clearing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$354

Response from Will's Plumbing & Testing Service
Thank you for your report. You are correct, Mark is a stellar individual and we are very happy he is here. We do appreciate your business, so call us in the future if you need us. Will S.

Mary H.
10/2014
5.0
water heater repair
  + -1 more
Excellent service. On time, neat and orderly.
Description of Work: Replaced connections on water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Will's Plumbing & Testing Service
Thank you for taking the time out of your busy schedule to write this review. We need your input to continue to be the leader in the plumbing industry here in San Antonio. Call us if you need us. Will S.

Michael C.
10/2014
5.0
plumbing
  + -1 more
Tech was able to clear it perfectly.
Description of Work: Slow draining tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Response from Will's Plumbing & Testing Service
Thank you, your business is appreciated by all of us. From the office staff, to the plumbers in the field, we count on our customers to help feed our families. And we know you count on us to courteous, professional, and honest in our dealings. We strive every day to be better at serving you, our customer. Will S.

Gerald C.
10/2014
5.0
plumbing
  + -1 more
The plumber came within an hour of my call. Explained the problem, gave me an estimate and explained the necessary repair. Very pleased with the promptness, expertise and professionalism.
Description of Work: Replaced fittings on outside pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Will's Plumbing & Testing Service
I expect nothing less from the people who come to your home. Your home is your castle and we treat it as such. Thank you for the opportunity to be of service. Call us if you need us. Will S.

Michele B.
10/2014
5.0
plumbing
  + -1 more
Young man, Mark, took time to explain to me what was wrong and even drew a diagram which helped a lot. He was very polite and efficient. Was late, but I was last call of day.
Description of Work: Rebuild of toilet, check/repair outdoor faucet. Check/adjust pressure valve for home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Will's Plumbing & Testing Service
Thank you for your report. Being late is not something I want us to be known for. I am looking into this and will work towards minimizing tardiness. W.S.

Peggy B.
10/2014
5.0
plumbing, sewer cleaning
  + 0 more
Anthony looked at the problem and found roots, pulled them out and the commode flushed. Okay!
Description of Work: One commode was not flushing correctly, slowly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Response from Will's Plumbing & Testing Service
I am so glad we could help, and glad you called us. We work hard as a team to provide the service and quality expected of a family owned and operated business. We want your business and are very proud of the people who work here and the efforts they put forth to care for you, the customer. Thank you for your business and please call us if ever you need to . W.S.

Gina S.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Called this morning and had a tentative time for 1 pm. I got a call at 1 pm from Adriana letting me know that the tech was running late on the job he was at and a call back when he was on his way. Some jobs take longer than others so this did not bother me. Tony arrived shortly there after. The phone call updates were very much appreciated. He was very professional and replaced the leaking slip joint and flex line very quickly. He fixed it in a way that if there are any problems in the future, my husband would very likely be able to make repairs easily. I am not familiar with what is considered appropriate fees for services like this, but the price was where I expected it to be for same day service. I am pleased with the service and will very likely use them again for any plumbing needs. Tony cleaned up his work area when he was done. Thank you Tony for a job well done.
Description of Work: Replaced a leaking slip joint and flex line for the AC drain line in the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$230

Response from Will's Plumbing & Testing Service
We really strive to be on time, but every customer has different needs. We should always keep you updated whenever there is an adjustment to the schedule. Thank you for your business, it is appreciated. W.S.

Kim Z.
09/2014
5.0
plumbing
  + -1 more
We initially contacted Will's Plumbing because of Angie's List "A" reviews. Other than some minor scheduling conflicts/issues, our overall experience with this provider was very good. The technicians (Josh and John) arrived within their scheduled window and were responsive, helpful, and highly professional. Their customer service was EXCELLENT! We will definitely utilize this provider again.
Description of Work: Install pressure reducing valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389.71

Response from Will's Plumbing & Testing Service
Thank you so much for your report. It isn't easy to cover such a large metropolitan area as ours, but we work hard to be punctual. Communication is the key. We appreciate your business and hope to hear from you again. W.S.

Monique R.
09/2014
5.0
plumbing
  + -1 more
Very professional, courteous, fixed problem. Apologizing that he had to charge the weekend/after hour rate.
Description of Work: fixed a leak on the water main coming into the house, close to the house were PVC pipe connected to metal line..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Response from Will's Plumbing & Testing Service
Thank you for your business. There are a lot of plumbing companys out there who claim to be "on call" 24/7, but never come out or don't answer the phone. We do. Call us when you have an emergency leak or drain back-up......we'll be there. Aloha. W.S.

Andrew S.
09/2014
5.0
plumbing
  + -1 more
Marc and Herman were my technicians. All work including removing and replacing fixtures and commodes plus leak detection was professionally and expertly accomplished.
Description of Work: The company preformed hydrostatic and camera leak detection through out house including pin pointing leak location.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Will's Plumbing & Testing Service
I hold both gentlemen in very high requard. They are excellent people as well as plumbing professionals. They work and train hard daily to prepare themselves for the riggers of the job. They also appreciate the compliments and critiques they receive from customers such as yourself. Thank you for taking the time to report on how they are performing in the field. W.S.

Judi W.
09/2014
2.0
plumbing
  + -1 more
There was definitely a lack of communication between the office and the workers. Overall, I give the workers an A+, but the office staff receives an F. They were very polite, but we had a very difficult time getting answers. We asked 3 times if they were really going to start on Sept. 6 (Labor Day) and we were assured they would be there. Monday came and no workers. We called and were told it had to be inspected first. No mention of that before. Since the city inspectors were apparently getting a day off, they didn't come until Tues. Work, which originally, we were told would be finished by Wed. or Thurs. didn't even begin until Wed. Each time there needed to be an inspection, we were not told unless one of the workers mentioned it, and would expect workers who didn't show up. It ended up taking about 10 days to finish the work. As mentioned before, the workers did an excellent job, were very professional, fast and neat. It has taken numerous calls and finally going over to the office in person before we were able to FINALLY get our paid receipt and warranty. The few times we got something emailed to us, it was always incorrect.. They, also, had to be reminded to give us the Angie's List discount. I'm glad it's finally done, but not sure if I would hire them again due to the inefficiency of the office staff.
Description of Work: Replaced about 40 feet of the main sewer drain due to roots demolishing old one

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$3,000

Response from Will's Plumbing & Testing Service
I am very sorry you had the experience you had.We have had some communication issues in the past and this appears to be a rather inconvenient communication problem. After speaking with the office, part of the issue was the "inspection" they were waiting on. They failed in telling you that it was Texas Law that we call DIG-TESS before any excavation could begin. They have, i believe 48 hrs to respond with the locations. That is why they couldn't start the day they stated and you should have been informed. The other inspection is the plumbing inspection. We inspect our work as required by the City or County in which we are performing the work. As. for the e-mail issue, my apologies for that and I will be changing some of the training so that this does not become common place. I do appreciate the report, we are truly sorry for the inconvenience. These reports are what keep us on our toes. Please keep them coming, you are helping us become a better service company, and for that i am thankful. W.S.

Stephen M.
09/2014
5.0
water heater repair
  + -1 more
Tech was Juan. Very professional. Gave me tips to take care of my home and prevent future problems. Very punctual/timely. No hidden costs.
Description of Work: Water heater replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Response from Will's Plumbing & Testing Service
Thank you for the report. We don't like "hidden costs" either....they just infuriate the customer and make us look inept. Sometimes there are things hidden in concrete, walls, and dirt that we just can't be aware of, but there are very few times when a proposal or quote has to be adjusted. Thank you again for your business. Call us, we'll be there.... W.S.

Gwyneth R.
09/2014
4.0
plumbing
  + -1 more
Tech was Juan. I needed a faucet installed, but found that I could not do it myself, I called Will's and the technician installed the right kind of cut-off valve so I could install the faucet.
Description of Work: Replaced shut-off valves under sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$220

Jill F.
09/2014
5.0
plumbing
  + -1 more
Service was great. John performed all services as explained.
Description of Work: Replaced 2 toilets, reversed gas line for repair and repaired fridge water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

MARCELO G.
09/2014
5.0
plumbing
  + -1 more
Very good service. servicemen were early and completed job quickly.
Description of Work: Toilet replaced, Bras flange replaced cause it was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$457

Gerri and Vernon W.
09/2014
5.0
water heater repair
  + -1 more
Timely arrival. Completely satisfaction. A+ Pro service. Will gladly recommend them to neighbors.
Description of Work: Two electric hot water heaters. Old one removed and new one installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Gerri and Vernon W.
09/2014
5.0
plumbing, water heater repair
  + 0 more
Problem appeared Saturday evening. Made emergency call to Will's Plumbing & Testing. Prompt response. Service Tech arrived fully equipped. Searched and found leak in interior wall behind Hot Water heater. Made small opening in wall in adjacent Utility Room, located leak, showed it to me, made proper repair. I am completely satisfied. This is my third use of Will's Plumbing & Testing. I highly recommend Will's.
Description of Work: Located leak in interior wall. Repaired leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Trade License Number
18587
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
08/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Gas Grills,
Fireplaces,
Water Coolers

FAQ

Will's Plumbing & Testing Service is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Will's Plumbing & Testing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
Medical Gas.

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM