This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: will@willsplumbing.com & info@willsplumbing.com.
Business highlights
26 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
mark did a great job. He took the time to explain my options and pricing. He also educated me on various connection methods. Friendly and great service.
Description of Work: Replaced leaky connections to water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Ken W.
01/2015
5.0
plumbing
+ -1 more
I always use Will's Plumbing because they always provide excellent service at a fair price.
Description of Work: Fixed leaky exterior pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$312
Val C.
01/2015
5.0
plumbing
+ -1 more
Tech immediately diagnosed problem and quoted price from printed book for repair.
Description of Work: Leak under bath sink- same day service for no extra charge.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
Todd D.
01/2015
5.0
plumbing, water heater repair, water softeners
+ 1 more
Technician showed up on time. Performed all service in a timely manner. Cleaned up behind himself.
Description of Work: Changed water filters, flushed a tank less water heater. Repaired a shower fixture.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Kelli C.
01/2015
5.0
water heater repair
+ -1 more
On time; very punctual and friendly. Work performed fast and efficiently. Marc was the tech on the job.
Description of Work: Replaced water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Penny S.
01/2015
5.0
plumbing
+ -1 more
Mark was very professional and explained all the repair work step by step. The price was very reasonable and the repair was done the same day.
Description of Work: Repaired leaking exterior water pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Michele M.
01/2015
5.0
small appliance repair, plumbing
+ 0 more
I had a jammed garbage disposal. The technician was able to clean and reset, and gave me useful pointers on how to properly care for my model. I was pleased with his knowledge and professionalism.
Description of Work: Garbage disposal repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
richard R.
01/2015
5.0
plumbing
+ -1 more
They did an excellent job and came out when they said they would as well.
Description of Work: They cleaned out my main drain line and checked out some other things with my plumbing to see if there was anything else wrong.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
Jon S.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
Will's was the first company to respond. They showed up the same day and made the repairs quickly. Great company! Very impressed.
Description of Work: Dug up water supply line and repaired the leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Judith K.
01/2015
5.0
water heater repair
+ -1 more
Went well. Tony was our technician. Patient with my questions. Efficient.
Description of Work: Diagnosed water heater leaks. Replaced two water heaters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Caroline M.
01/2015
5.0
plumbing
+ -1 more
They plumber came quickly/did the job wonderfully well and I really appreciated him helping to clean up afterwards!!
Description of Work: I called Will's Plumbing about an emergency water leak. They sent someone immediately. Mark fixed the problem and even stayed to help clean up the mess!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$222
Tammy B.
01/2015
5.0
plumbing
+ -1 more
Very well. John was on time, friendly and very knowledgeable. Work done in appropriate time. Let me know each step along the way.
Description of Work: Replace toilet inside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$123
Timothy F.
01/2015
5.0
plumbing, water heater repair
+ 0 more
On time, friendly, price was reasonable and appreciate the honest quotes.
Description of Work: Installed pressure relief valve and expansion tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Janis B.
01/2015
3.0
plumbing
+ -1 more
Told be sales issue with PVR. Contacted Wills for service. Same day appointment, team on tine. Worked on issue in a timely manner. Pricing higher than I anticipated. Overall satisfied with service.
Description of Work: PVR replaced, leak repair.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
JERRY R.
01/2015
5.0
roofing, plumbing
+ 0 more
Good work, timely, and professional. I am holding back on reviewing the Beaver disposal. It is very powerful but has shaken loose from it's mounting once and had to be reinstalled. Sounds very strong when used and is very nosy, shakes the sink. So waiting to see if it tears itself off again. For sure it does the job quick and complete.
Description of Work: Installed Beaver disposal.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$300
Virginia M.
01/2015
5.0
plumbing, water heater repair
+ 0 more
Eric he was on time, very professional, explained everything and to care of the problem.
Description of Work: Replace thermostat gas control valve sediment trap water heater.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$478.55
Mae S.
01/2015
5.0
plumbing
+ -1 more
On time, did quick efficient work - very impressed
Description of Work: Redid piping under kitchen sink. Replaced water line to refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Blake S.
01/2015
5.0
water heater repair
+ -1 more
Excellent. Came out late on Fri., finished on Sat. and left us hot water for the night. Crew did an excellent job and made sure I was happy with the work. Also cleaned up small decribs before they left.
Description of Work: Replaced 2 50-gal water heaters in the attic that were leaking
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Diane M.
01/2015
5.0
plumbing, drain cleaning
+ 0 more
They were on time and everything was great.
Description of Work: Toilet replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Steve W.
01/2015
5.0
plumbing
+ -1 more
Canie with in an hour and replaced the water heater.
Description of Work: Replaced water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Marc H.
01/2015
5.0
plumbing
+ -1 more
Good! Crew arrived right after I scheduled appointment. They quickly found the sources of the leak gave me options then installed the hardware. I had purchased very patient and worked late!
Description of Work: Find bath tub leak then replace full shower/tub hardware with customer – supplied parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$472.5
Thilina p M.
01/2015
5.0
water heater repair
+ -1 more
The guys from Will’s Plumbing were here as promised at a very short notice and they worked without any rest. They finished I think in record time. I am quite impressed with them. Tech was Tony.
Description of Work: Removal of three old water heaters and installation of three new water heaters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
Ronald E.
01/2015
3.0
plumbing
+ -1 more
They were on time, seemed knowledgeable, courteous BUT the job was a very small one involving adding one 3' section to an existing shower, installing mixing valve in an existing shower (no change in piping, wall opened up before the visit so no "mysteries" about what the job involved....and moving an existing water line (hot and cold) 3 feet to the right, reconnecting an exiting drain, and replacing a toilet flange (same location). I only wrote this review because I have a lot of experience and Will's Plumbing proposal was 2.3X the other A rated Angie's list plumber with over 80 A ratings in the last 2 years that we gave the job to. We are not particularly price sensitive, I just wanted it done right and within 4 days or so....
Description of Work: Responded to my contact and gave me an estimate on some minor plumbing related to a bath remodeling.
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Will's Plumbing & Testing Service
Yes, most plumbing jobs appear quite "easy".......... First,we arrive at the job and the bathroom had been already disassembled. We meet with the homeowner, who is unsure of the scope and introduces us to his live-in "remodeler".....a young man who did not appear to have the qualifications to perform the work. The homeowner wants to get the cheapest price, we do understand that, but we do have standards and to install plumbing properly requires installing the piping to city codes. After the plumber inspects the area they want to remodel (which according to my plumber was obviously demoed by an amateur) he explains to them what needs to be done, and how. We took pictures of the area, came up with a plan and and estimate. Now, from the description of the work by the homeowner, the job was very small and simple.......then why hire someone to do the work? It's simple, anyone could do it. Why not the kid that's doing the remodel? Short answer, it ain't that simple. It requires knowing you need hammer arrestors, nail protection, lead-free pipe and fittings, how to solder lead and brass, and many other small incidentals that, if not done can cause thousands of dollars in water damage. We have insurance and in order for my customers to have the full force of that protection, I have to play by the rules. How awful would it be if i performed the above job, with no permits, and a year later there is a leak in the plumbing we installed and upon inspection they find that not only did we not pull the proper permits? My insurance may not cover the damage. To add insult to injury, maybe the above job is done without permits, and the leak happens and the homeowners Insurance company finds out and decides that they won't cover the damage? Ain't that a kick in the shorts. I know that people want to save money, I do understand the concept. But your home is your single largest investment in most cases, and it should warrant people thinking twice before remodeling your home on a budget so tight you take unnecessary risks like doing the job with no permits or even hiring a contractor who will do the job with no permits. I am sorry this person felt we deserved a "C" rating because we wouldn't LOWER our standards or take an unnecessary risk......with his money. Thank you for writing this review, it helps to be able to answer reviews like this one so the public can be better educated. Good luck with your job, let's just hope you don't become a victim of your own ignorance. W.S.
Sarah N.
01/2015
5.0
plumbing
+ -1 more
They came immediately for my emergency.
Description of Work: General plumbing repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230.61
Response from Will's Plumbing & Testing Service
We show up. We answer the phone with real-live people! AND we really appreciate the business we get from our customers. We are serious about quality, value, and service.....it's what we are known for. Thank you for the review, W.S.
Betty O.
01/2015
5.0
plumbing
+ -1 more
Office called to confirm information. Plumber called prior to arriving. Arrived at stated time. Performed services and cleaned up. Great experience.
Description of Work: Replaced exposed water line. Customer set below line. No more leaks. We are happy.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$269
Response from Will's Plumbing & Testing Service
Everything in this review is exactly what I expect from our plumbers. From the office to the field, it is extremely important that we communicate with our customer so we can provide the quality of service our customers have come to expect from us. Call us with any plumbing problem......we'll take care of it. W.S.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Gas Grills,
Fireplaces,
Water Coolers
FAQ
Will's Plumbing & Testing Service is currently rated 4.8 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Will's Plumbing & Testing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.