This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: will@willsplumbing.com & info@willsplumbing.com.
Business highlights
25 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
It went well. Very efficient technician. Seemed he knew what he was talking about. He explained the problem very clearly & worked smoothly to fix it.
Description of Work: Water leakage from hot faucets. He diagnosed the problem was the PVR which needed replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Chris B.
03/2015
5.0
plumbing
 + -1 more
Great. Anthony was very informative.
Description of Work: Estimate for static test and meter evaluation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Gray J.
03/2015
5.0
plumbing
 + -1 more
Great. Marc was on time, professional, courteous and efficient. Dedicated to doing the job right and pleasant to work with.
Description of Work: Replaced bathtub spigot and diverter. Replaced bathroom faucet. Consulted regarding bathroom remodel.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Response from Will's Plumbing & Testing Service
Thank you for this review! Marc is an excellent plumber and employee, I am always happy to see reviews from customers that were serviced by him. These reviews help us to understand our customers and what we can do to correct or continue our great service. Thank you again, Sam Shilling, General Manager
Melissa R.
03/2015
5.0
plumbing, water heater repair
 + 0 more
Sunday night the water had all but stopped flowing through the faucets. Monday morning, around 7:15 am, I called Will's Plumbling to request service. Within two hours two men were at my house, ready to work, and I was very happy to see them. The price quoted for the job seemed fair. It was a muddy wet day but not much rain. One gentlemen put shoe covers on before entering my house and unplugging my water heater at my request. The other gentleman had to lie flat on the muddy ground to do at least part of the work. He dug through the mud down to the pipe near my side of the water meter box. I'm not informed on any aspect of plumbing, except for how to use a plunger, so I'm not sure how to describe the problem with my water line. It seems a cap came off of a pipe and the water was flowing from it and out into the street. At least until the city shut the water off last night. I believe he replaced part of the pipe. Anyway, he fixed the problem and recovered the hole. And he did a much neater job of it than a previous plumber I've used. It took about two hours to do the job. Both gentlemen were friendly, polite and professional as was the woman I spoke with on the telephone. I was very impressed by their quick response and prompt arrival. I plan to use them in the future and give them two thumbs up.
Description of Work: Repaired leak near water meter box
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$312
Response from Will's Plumbing & Testing Service
Wow! This review is so detailed and honest, I love it! This is a great example of how we run our business, from the office communicating with the customer, all the way to wearing show covers and cleaning ALL our job sites better than we found it. We want our customers to continue to call us, we are here for you! Thank you again for this amazing review, this means a lot to our company and we will continue to strive for more reviews like this one. Sincerely, Samantha Shilling, General Manager
Tom S.
03/2015
5.0
gas leak repair
 + -1 more
Arrived early. Anthony was personable. He found the problem and fixed it quickly.
Description of Work: Diagnose gas leak and fixed leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39.95
Response from Will's Plumbing & Testing Service
Thank you for the great review! When dealing with gas leaks we always want to get it repaired as soon as possible. Sincerely, Sam Shilling, General Manager
Susan & Herman F.
03/2015
5.0
plumbing, water heater repair
 + 0 more
After finding Will's Plumbing on Angie's list, I scheduled an appointment for an estimate. The scheduler was very professional and friendly, explaining the details of the appointment, including time and price (which is credited toward the cost if there is work done). and I was notified by phone when the plumber was on his way. Marc inspected the old water heater, and gave me a written estimate, which I accepted. We set a time for the replacement as it was too late in the day to do the repair right away. On the scheduled day of the repair, Marc was on time, professional, friendly, focused while taking time to explain what he was doing and answer questions, both from me and neighbors who stopped by. Upon completion, he checked all of the faucets and work, and left the work area clean and neat. I definitely recommend Will's Plumbing.
Description of Work: The plumber, Marc installed a new, replacement gas water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Will's Plumbing & Testing Service
I am so happy to read yet another great review for our plumber Marc and about the office. We take great pride in providing great service both in the field and through our office ladies. We understand here at Will's Plumbing what it means to be a home owner and that your time is precious. Communication and knowledge in our trade definitely help us in providing these services to ya'll. Thank you so much for the detailed review, this will definitely be shown to Marc and the ladies in the office for a pat on the back! Best wishes! Sam Shilling, General Manager
Penny D.
02/2015
5.0
water heater repair
 + -1 more
Excellent. Josh performed warranty work on water heater. Fixed it.
Description of Work: Company responded and researched problem in a timely manner- thanks!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Will's Plumbing & Testing Service
Thank you for the review! We always strive to be timely and professional with all of our customers. Let us know if there is anything we can do for you in the future. Best wishes, Samantha Shilling, General Manager
nancy S.
02/2015
5.0
plumbing
 + -1 more
Josh is always very professional and service was excellent.
Description of Work: Changed cut off valve and replaced toilet equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Daniel D.
02/2015
4.0
water heater repair
 + -1 more
Very good. Came late saturday afternoon and replaced it by 6:45 PM.
Description of Work: Replace water heater
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Jason C.
02/2015
5.0
water heater repair
 + -1 more
showed up on time, answered all my questions,quality work Tech was Josh :)
Description of Work: Drain water heater install sediment trap on heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$296.68
Emcor Gout Services E.
02/2015
5.0
plumbing
 + -1 more
Performed great service. All drams opened up. Very responsive to our needs in a remote area.
Description of Work: Drain Cleaning, Hydro Jet on commercial mud trap system at U.S. Patrol station.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Michele B.
02/2015
5.0
plumbing, water heater repair
 + 0 more
Came later than originally planned, but not a problem, due to excellent communication updates. Did an excellent job cleaning up all the insulation that falls out of the attic when anyone goes up there.
Description of Work: Replaced hot water heater in attic above master bedroom. 40 gallon electric short H.O. Smith brand.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Response from Will's Plumbing & Testing Service
Thank you for your honest review. It helps us everyday to see what our customers think of our service, bad or good. We hope that you call us again should you need any assistance with the plumbing in your home. Have a wonderful day! Sam Shilling, General Manager
Nancy L.
02/2015
5.0
plumbing
 + -1 more
I had an underground water leak. Another company (who had done work for us before) came and said it was a slab leak and it would cost over 1000 to identify the problem, and then additional to fix the problem! It was so expensive that we decided to get a second opinion. We checked on Angie's List and contacted Will's Plumbing. Very pleasant and helpful receptionist. She arranged for the plumber to come that night. (I was initially concerned because they said there was an unreasonable travel charge even though we are only 5 miles outside 1604). The plumber arrived after a full days work but was helpful and pleasant. He took very little time to identify that the problem was NOT in the slab but under the ground because he checked around the pooling of water and said that he could hear the water flowing. He dug up the area, found the leak, and repaired the damage. | |I was very thankful that they responded do quickly and that they were able to find and fix the problem. And, in the end, they did NOT charge the unreasonable travel fee. Thanks for great work at a fair price!
Description of Work: Find and repair underground water leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Will's Plumbing & Testing Service
Thank you so much for your great review on our company. Our technicians understand that not all plumbing jobs are the same and that diagnosing is a necessary means to understand your plumbing issue. We never guess at pricing, rather we evaluate, calculate and price out our jobs accurately. As far as the travel fee, it does become necessary when traveling outside our normal working zones, however Borne is an area we do a lot of work. I am glad our technician was able to understand that and give you a break on the travel. Again, thank you for the review and we hope you call us again should you need us. Sam Shilling, General Manager
Mary H.
02/2015
5.0
plumbing
 + -1 more
It went great and was very reasonable for the amount of work involved in removing the 1920 plumbing parts and going through the back wall to install these new parts. Great job. Marc was very knowledgeable and professional.
Description of Work: Our faucets were leaking in our bath tub. Installed a shower valve which included a new faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$432
Response from Will's Plumbing & Testing Service
Thank you for your review of our company. The work we do as plumbers is often difficult and complex. It takes years (about 4-6) to become competent enough in the plumbing industry to become licensed to perform service work. We pride ourselves in training weekly to stay up with technology and other changes in our industry to help provide better service. Please call us again, we'll be here. W.S.
Angela O.
02/2015
5.0
plumbing, gas leak repair
 + 0 more
The work was priced very well and all my options were thoroughly explained. Warranty info was aggressively pursued by the technicians.
Description of Work: Gas flow valve was replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Will's Plumbing & Testing Service
Thank you for trusting us with your home. We work hard to earn that trust and will work hard to keep it as well. We also appreciate you taking the time to review our company. It helps me, as the owner and Master Plumber, to hear from the public how our company is performing. We want life-long customers. We built this company on word of mouth referrals and Angie's List is a great compliment to our business model. Please call us when you need us. We'll be here. W.S.
Jason W.
02/2015
5.0
plumbing
 + -1 more
Awesome. Went above & beyond. Mark was friendly & straight-forward. Worked in miserable weather & got it done. Very professional.
Description of Work: Repair of external gas line. Pressure test & leak tests & capping old radiator valves & re-fitting attic furnace valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$713
Response from Will's Plumbing & Testing Service
Thank you so much for the kind review. We often have to work in less than desirable conditions in the plumbing industry. Sometimes cold, sometimes miserably hot (this is Texas, after all!) but that is why we are here, to take care of our customers. Please call us when you need plumbing repairs or are remodeling. We'll be here to help you. W.S.
Agnes/Eddy B.
02/2015
5.0
plumbing
 + -1 more
They arrived on time and where very accommodating. I have recommended them to others. Another company said it would cost six thousand dollars and that they would have to replace the entire line. Will's did a great job and it cost us so much less and we have had no more problems.
Description of Work: They laid a line from our house to where it was broken at the city line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Will's Plumbing & Testing Service
Thank you for the review. Our plumbers are not "commissioned" sales people, they are plumbers. They are paid to solve problems efficiently and in a way so as not to be a continued "nuisance". Many companies want their service people to go out and charge as much as possible, and the plumbers are rewarded by getting paid a percentage. Not here. Our plumbers are professional and they know how I feel about the company and the customers. Please call us if you want honest, professional plumbers who know their job and care about their craft. We'll be here. W.S.
Chris R.
02/2015
5.0
garbage collection, plumbing
 + 0 more
Top shelf service throughout the entire process. Very pleased. The date listed is just an approximation. I don't recall the exact date.
Description of Work: Removed old broken garbage disposal and replaced it with a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Response from Will's Plumbing & Testing Service
Thank you for your kind review. We as well as the plumbers in the field appreciate your feed back. It lets us know what we are doing right, and what needs to be corrected. Please call us if you need plumbing repairs, we'll be here. W.S.
Phyllis & Jim W.
02/2015
5.0
plumbing, drain cleaning
 + 0 more
Overall would use this company for any plumbing unstop service. Great! Personable gentleman.
Description of Work: Tap up rad - unstopped sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Response from Will's Plumbing & Testing Service
Thank you for the kind review. We do appreciate it. Our plumbers are licensed and well trained professionals. Please call us for any plumbing repair or replacement. From water heaters to remodeling, we are a full service plumbing company. Thank you for your business, we'll be here if you need us. W.S.
richard R.
02/2015
5.0
drain cleaning
 + -1 more
VERY PROFESSIONAL. ON TIME. KNEW WHAT HE WAS DOING.
Description of Work: MAIN DRAIN CLOGGED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary P.
02/2015
5.0
plumbing, water heater repair
 + 0 more
On time, called to tell me he was coming, job completed - well done.
Description of Work: Flushed tank in water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Samuel V.
02/2015
5.0
plumbing
 + -1 more
Went well.Changed pipe will new handle.
Description of Work: New pipe behind refer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Joann S.
02/2015
5.0
water heater repair
 + -1 more
Initial appointment to look at existing water heater. Was available same day and appointment to install new one and PVR was next day. Marc and Herman were polite and professional and explained process completely.
Description of Work: Replaced water heater and installed pressure reduction valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,850
Michelle D.
02/2015
5.0
plumbing
 + -1 more
For one of my rental properties they put in a new toilet and gasket/seal on one that was leaking. Tech was dressed professional and arrived within the time frame that was set. It took a little longer to remove the old one, but new one installed quickly and no more leaks! :) Great service and very happy!
Description of Work: Plumbing/toilet repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$435
Marco C.
02/2015
5.0
water heater repair
 + -1 more
The technician showed up on time and resolved the issue in 30 minutes overall.
Description of Work: Water leak repair on electric water heater.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Gas Grills,
Fireplaces,
Water Coolers
FAQ
Will's Plumbing & Testing Service is currently rated 4.8 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Will's Plumbing & Testing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.