Will's Plumbing & Testing Service

Plumbing, Water Heaters, Drain Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: will@willsplumbing.com & info@willsplumbing.com.

Business highlights

25 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.

Services we don't offer

Medical Gas.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,753 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 401-425 of 1753 reviews

Duncan W.
09/2015
5.0
plumbing
  + -1 more
Very pleased. Plumber suggested there were no issues with pipes where I thought there were issues. This saved me $. Ended up only fixing diverter valve.
Description of Work: Repaired diverter valve in shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Robert R.
09/2015
5.0
plumbing
  + -1 more
Plumber, Marc, arrived as scheduled. Explained everything about installation, the company, Will's Plumbing and testing service. The most professional pluming company we've known. Will stay with this company and Marc.
Description of Work: Water main pressure valve reducer installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389

Patricia E.
09/2015
5.0
plumbing
  + -1 more
On time, courteous and professional. did his best to save me expense on repairs.
Description of Work: Replaced hose and head for Grohe kitchen faucet, replaced parts for 2 faucets on bar sink, replaced spray hose on patio sink, examined broken pop-up (Grohe) on bathroom sink and broken flow regulator (Grohe) on bidet. Photographed fauctes, etc and emailed to supplier to determine parts needed to be ordered from Grohe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

Michael P.
09/2015
5.0
plumbing
  + -1 more
They were fast & efficient. Very knowledgeable.
Description of Work: Repair of water leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$296

Michele B.
09/2015
5.0
plumbing
  + -1 more
I love these people! From the office staff to the plumber, everyone is pleasant and professional. After my existing faucet literally came apart Sunday morning, I called Will's Plumbing and Testing. Unexpectedly, they answered the phone. I said I didn't need an emergency call that day but would appreciate an afternoon appointment as soon as possible. The soonest they had was Wednesday but offered to call me Monday morning if any cancellations came up. Lucky me, they were able to come today between 11AM and 1PM. Sam and Andrea were both very helpful in accomplishing this. The plumber, Marc Gonzales, arrived before Noon and provided his customary stellar service. He slipped on booties before coming in, took out the old faucet, installed the new, and double checked his work to ensure smooth operation, proper temperature, and no loose connections or leaks. He left the work area spotless and even disposed of my old unit for me. Hats off to the great team at Will's Plumbing and Testing.
Description of Work: Installed a new faucet for kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Diane D.
09/2015
5.0
plumbing
  + -1 more
Originally, we thought his would be a big project. When the workmen actually got into the job, it was not as extensive as thought. Work was done quickly, efficiently, & professionally.
Description of Work: Repaired leak in bathroom; installed an outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael B.
09/2015
5.0
plumbing
  + -1 more
Late Friday afternoon, I noticed water coming out of the bottom of siding on outside of my house. I shut off the water and called Will's plumbing. They didn't have anyone immediately available but scheduled me for the next morning and said they would call me back if there was anyone free that night. They also told me the after hours price. The dispatcher called back later and was able to send a plumber to the house that night. Daniel diagnosed the problem as a leak inside the slab of the line to the refrigerator. He cut the line and put on a temporary cap. He discussed possible solutions with me to include replumbing the refrigerator line from another water line and going through the ceiling (expensive) or try to rethread 1/4 inch plastic line through the copper sleeve to the refrigerator (much less expensive). There apparently was some sort of confusion with the dispatcher concerning the next day, and I rescheduled the return for Tuesday. Marc came over on Tuesday bright and early and worked very hard to make this solution work. The original house builder (RAYCO) had missed their targets with the copperline and it came out behind a wall and could not be reached from behind the regrigerator. They had apparently drilled a hole through one of the supports and added a couple of extra turns in the copper. line Marc figured this out and was able to work through it. I was very impressed with both his ingenuity and work ethic. Both Daniel and Marc were thoughtful and hard working. They answered all my questions and I had a lot. I also received a discount for Angie's list. I would definitely call Will's plumbing again.
Description of Work: Diagnosed leak and put on temporary cap. Rethreaded 1/4 inch plastic line through copper sleeve from water line to refrigerator. Hooked up line to main water line and to refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

HAYDEN S.
08/2015
5.0
plumbing
  + -1 more
Plumber arrived on time, found water leak in yard. Also pressure reducing valve needed replaced. Gave cost amount for job. Completed promptly and did a good job of clean up
Description of Work: Repair water leak in 1 inch main water line. Installed pressure reducing vlave in front of meter, and expansion tank on water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,151

Andrew M.
08/2015
5.0
water heater repair
  + -1 more
Arrived on time, work finished quickly, reasonably priced. Will always use Will's Plumbing.
Description of Work: Water heater replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Mary Robert Z.
08/2015
5.0
plumbing, water heater repair
  + 0 more
The plumber diagnosed the problem quickly & proceeded with repairs. Fantastic job!
Description of Work: Clean & tested water heater controls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

STEPHEN H.
08/2015
2.0
plumbing
  + -1 more
Jaime, the plumber, was on time and was friendly and professional. The only thing I question is the labor charge of $420.56 for connecting 2 bathroom faucets. Not having anything to compare that to, I don't know if that price is reasonable or not. I do know that it seemed exorbitant. The whole deal was misleading. I did not pay $39 for the service call with a $100 credit towards repairs. Instead, the plumber waived the $39 service call fee and I paid the full price for repairs. Jaime used a bound notebook to look up the prices.
Description of Work: I already had the Moen faucets in place so Jaime, the plumber, did an under sink repair replacing the copper tubing with flexible braided tubing and replacing the turn off valves under the sink with ones that require only a 1/4 clockwise turn to shut off the water.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$420.56

JIMMY J.
08/2015
5.0
plumbing, water heater repair
  + 0 more
The Tech showed up on time and got right to his business. He showed me step by step exactly what was going on with my water heater. He got the water heater working and gave me some options if the water continued to stop working. Could not have been happier with his service. He was friendly and professional. I would definitely use him again.
Description of Work: Got my water heater working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JoAnn M.
08/2015
5.0
plumbing, water heater repair, water softeners
  + 1 more
They were polite, respectful, professional and cleaned up when they were done. I am simply amazed at this service and wish I could give an A+. So happy to have decent water pressure again....all in 3 hours of work.
Description of Work: They attached a gage and tested the pressure at several locations. They were able to locate the pressure reducer, which was buried and connected incorrectly. (A previous plumber had looked and simply stated that we didn't have one!). They reconnected the reducer, applied pressure and was able to locate and dislodge a rock that was blocking our pipe. They also fixed an element on our water heaters, and finally rerouted our water softener. All for the price that the other plumber (that couldn't find the reducer) claimed to remove the water softener and dispose of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen W.
08/2015
5.0
plumbing
  + -1 more
Very Well. The technician, Marc, made me feel comfortable right off the bat. He told me what caused the blockage (larger baby wipes), and even showed me a video of the inside of my pipes. Great work. Fast.
Description of Work: We had a blocked sewer line and they came out on an emergency basis to unstop it. We could not use any of our plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Eric J.
08/2015
5.0
plumbing, water heater repair
  + 0 more
I discovered one of the water heaters was leaking and located Will's on Angie's List. Selected this company because of the generally excellent ratings on Angie's. I called the office in the morning to schedule a visit for an estimate and was pleased they could get someone out the same day. I discussed the options with Jason on site and decided to replace both heaters even though only one was leaking at this time. Saved about $800 versus replacing them one at a time. Figured given the age of the heaters it wouldn't be long before the other failed and we might not be fortunate enough to catch it so quickly as we did this one. Chose Rheem heaters again based on good life we got out of the previous ones. Jason, Will's son, and his helper Jim replaced the two heaters the same day. Did an excellent job.
Description of Work: Replaced two 12 year old Rheem 50 gallon water heaters with two new Rheem 50 gallon water heaters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,010

Michael B.
07/2015
5.0
plumbing, drain cleaning
  + 0 more
Turned out the plumbing was not up to code and missing a sewer trap - so we were getting sewer gas coming into the dishwasher and from the drains in less than 2 hours - we had a sewer trap installed and have not experienced any more smells. We plan on keeping this company on our favorites list!
Description of Work: Had foul odor coming from kitchen sink - thought drains needed cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jim T.
07/2015
1.0
plumbing
  + -1 more
Quoted a price of $275 to replace an outside faucet that was leaking. The technician agreed that it was a 15 min job, but that was the rate in his rate book. Upon talking to Will the owner, I learned that the price is to replace all the faucets (which the technician did not know) and that there was no rate for replacing one faucet. Since I only wanted one replaced, I was forced to pay a $35 service charge for nothing. Poor customer service and would certainly not recommend them to anyone.
Description of Work: Came to the house and gave me an estimate.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$275

Kathy G.
07/2015
5.0
plumbing
  + -1 more
The technician was very professional. I had the new lavatory faucet, but the shower head I had purchased was not correct. The technician replaced with all the items needed - new shower trim, spout, shower head and shower handle. He was also very pleasant and always wore the shoe coverings.
Description of Work: Installed new hot water heater that he had brought; removed old hot water heater that wasn't heating. Installed new lavatory faucets in master bath that I had purchased. Installed new shower head and faucet in master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,678.5

Tamara T.
07/2015
5.0
plumbing
  + -1 more
When I called for an appt, a very kind lady at Will's plumbing, answered the phone and promised someone would be out in about an hour. Sure enough, the technician, Jaime Avila, arrived at 8:00 pm within the hour. Water was draining down the sidewalk and down the street. Very bad leak. He dug out where he could and fixed the leak temporarily. First thing the next morning, he and another very nice young man, who had helped me previously with a broken faucet, came out and drilled/jack hammered thru the concrete. They fixed the problem. Mr. Avila was extremely professional and nice. I really appreciate being treated with respect during this emergency situation. He made the stressful experience , as pleasant as possible. I'm sure his boss will give him a raise some day soon! I highly recommend this company! Thank you for saving my life!
Description of Work: Fix water leak under front concrete patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$874

Jose A.
07/2015
5.0
plumbing, water heater repair
  + 0 more
Only vendor that determined old unit was still under warranty, saving us the cost of a new unit. (Marc)
Description of Work: Replaced old water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan B.
07/2015
5.0
plumbing
  + -1 more
Danny came when promised, did the work well and left me with a working toilet.
Description of Work: Fixed leak in toilet tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Phil S.
07/2015
2.0
excavators, plumbing
  + 0 more
After multiple attempts to have the provider follow through with the commitment, I was not even able to have the office manager (or the president) contact me back. I was impressed with Will during the walk through which leads me to believe that they are too busy to respond. Initial walk through was on 6-3-15 and it is now 7-16-15 with no response. I rated them an F for price and for responsiveness and N/A on everything else. The rationale for the price rating is that they charged a fee to come out in order to provide an estimate and this was never completed. I do not intend to utilize them moving forward given their complete lack of response despite phone and email attempts to contact them.
Description of Work: Provider was to provide an estimate for work to be done at our business. Provider showed up for the walk through and committed to having an estimate for the work within 1 to 2 weeks.

Rating CategoryRating out of 5
value
1.0
responsiveness
1.0

$39.95

Ellen K.
07/2015
3.0
plumbing, water heater repair
  + 0 more
The job seemed to be done fine, although it should have been since it was very basic plumbing. My complaint is about the price. The job cost $300 for 25 minutes of work in an accessible location (Overall, the technician was there less than 50 minutes and that includes the time I spent talking to his supervisor on the phone about the high price) . Based upon pricing at Home Depot, the parts cost less than $30 total. I understand that they have overhead and there was travel time involved, but $300 was an absurdly high price (and that was the price after an Angie's List coupon and a discussion with the supervisor that reduced the price from the original $362.94 "book" price). I would have told the technician to leave once he gave me a price quote but it would have cost me $69 since that is their non-refundable charge to come out and look at the problem before giving me an estimate.
Description of Work: We had a pinhole leak on a copper pipe between the water heater and the house (the water heater is in the garage). The "technician" cut out the leaking segment of the pipe, soldered on a new coupling (on the house side)and then screwed in a new 12" copper flexible connector to the water heater. The entire job took 25 minutes.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

Jose S.
07/2015
5.0
plumbing
  + -1 more
Marc arrived timely and did a great job. He is very knowledgeable and courteous. The office staff was very friendly too. Everything works great now.
Description of Work: Installed pressure reducing valve and expansion tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Cynthia B.
07/2015
5.0
excavators, plumbing
  + 0 more
Noticed that my yard was a soggy mess on Sunday evening when I was mowing my yard. Contacted Will's Plumbing through Angie's list first thing Monday morning. They responded right away asking me to call to schedule an appointment. I was able to get an appointment for the same day, 11-1. Got a call from Will's Plumbing that someone could be out sooner than planned. By 10:15, Marc had arrived and had started the process of locating my underground leak. He found and fixed the broken coupler and installed a new spigot and was done by 1:00. Only 1 spot in my yard was dug up..not the entire thing or multiple spots. Marc also tested my incoming water pressure and let me know that it was at an acceptable level. I was given a warranty on the work and scored with a 10% Angie's List discount. Couldn't be happier that my leak was fixed so fast. Great communication from everyone I spoke to from the office staff to the plumber responding to my distress. Thanks Everyone!
Description of Work: Fixed a water leak in my front yard and replaced a spigot on my back faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$422

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Trade License Number
18587
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
08/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Gas Grills,
Fireplaces,
Water Coolers

FAQ

Will's Plumbing & Testing Service is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Will's Plumbing & Testing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
Medical Gas.

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM