Will's Plumbing & Testing Service

Plumbing, Water Heaters, Drain Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: will@willsplumbing.com & info@willsplumbing.com.

Business highlights

25 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.

Services we don't offer

Medical Gas.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,753 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 326-350 of 1753 reviews

Lauren C.
03/2016
5.0
water heater repair
  + -1 more
The service was great. They came out the same day I called. Very professional.
Description of Work: Replace hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,060

Marc M.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
Outstanding service. I visits one to diagnose and one to replace. Josh did a great job and was very personable.
Description of Work: Fireplace pilot assembly replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tarrus B.
03/2016
5.0
wells, plumbing, water heater repair
  + 1 more
Friendly, informative, reasonably priced would use their services again.
Description of Work: Water pressure adjustment thermal expansion tank installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

BETTY C.
03/2016
5.0
plumbing, water heater repair, water softeners
  + 1 more
Marc was very prompt. Corrected the problem. Came out on a Sunday so weekend rates applied. I thought the cost was a little high, but otherwise I was satisfied.
Description of Work: Replaced a hose on water heater.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

ERIN S.
03/2016
5.0
water softeners, gas leak repair, plumbing, water heater repair
  + 2 more
The best thing about Will's is that all of his plumbers are background-checked and licensed, and they pull city permits, which require inspections, where applicable, to ensure everything is up to code. This gave me the peace of mind I needed since I had purchased my own unit that was not a well-known brand, and because my house was built in 1930 so I wanted to make sure everything was done right. Their rates are not the lowest, but they were 100-200% less than what their other highly-rated Angie's List competition quoted me. And based on the peace of mind factor mentioned above, I thought Will's price was fair. The installation went well, and I am a happy customer with plenty of hot water coming out of my new tankless water heater!
Description of Work: Tankless water heater installation (customer provided unit) in a 1930's house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,096

Maria S.
03/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair, water softeners
  + 2 more
Was able to schedule an appointment the same day. Received timely service and all issues were resolved. Received 10% discount for being an Angie's List subscriber. Will definitely call again for future repairs.
Description of Work: Repaired heating element on water heater and fixed leaks in bathroom sink and shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dianne S.
03/2016
5.0
plumbing, drain pipe, sewer cleaning
  + 1 more
Everything went smoothly. I was notified me that the workers were on their way, on time. The office staff is incredibly helpful, professional (& sweet!) The cast iron drain: matching the existing curves at either end in the line were a challenge but Marc & his assistant rose to to the occasion. The 80 year old toilet flange had risen in height with time & been jury rigged by previous plumbers. Perfect fit & flow now! Marc is very knowledgeable about old house plumbing & was very respectful to our property. They left the house & grounds as clean & tidy as when they arrived to do the work. We plan to hire Will's Plumbing to do an even more complicated old house project that they have submitted an excellent bid to do.
Description of Work: Repaired 4" cast iron drain line in backyard. Repaired toilet flange & installed new Kohler toilet (included in price)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,024

Patricia H.
03/2016
5.0
water heater repair
  + -1 more
He arrived right on time and listened to my problems with the water heater the inspected the water heater and determined that the problem was a lower thermostats.
Description of Work: Inspected electric hot water heater to determine why it wasn’t making enough hot water. Replaced lower detective thermostats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24.27

Response from Will's Plumbing & Testing Service
Thank you for taking the time to write this review, we greatly appreciate it. We work hard and train hard to make sure we are up-to-date on water heater technology. We are not " parts changers", we diagnose your water heater to repair it properly the 1st time! Call Will's Plumbing & Testing Service for ALL water heater issues you may have. Whether Tankless or standard Electric or Gas storage type water heaters, we have experience in installation or repair. Thank you for your business, our families appreciate it. W.S.

Mary W.
03/2016
5.0
water heater repair
  + -1 more
Excellent, Jaime answered all of my questions, performed the services required. Was prompt & efficient.
Description of Work: Diagnostic service, on 2 propane water heaters-cleaned & checked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$662.07

Response from Will's Plumbing & Testing Service
Thank you for the nice comments on your review. Jaime, as well as the other plumbers, work hard to make sure they have the proper tools and test equipment to diagnose your water heater problems. Call us if you need repair, replacement, or an upgrade to a tankless or heat-pump type water heater. You'll get a professional every time! W.S.

Elizabeth M.
03/2016
5.0
water heater repair, drain pipe, plumbing
  + 1 more
Serviceman Jaime came early and started diagnosis quickly. Repairs done in good time.
Description of Work: Repair & replace parts for shower handle – we had no hot water. Repair & replace parts for toilet. Replace drain parts for kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$868.9

Response from Will's Plumbing & Testing Service
Thank you! Jaime, as well as the rest of the plumbers, appreciate the reviews we get here on Angie's List! It helps us know when we do things right, and where we need improvement! Please call us again should you need any type of plumbing repair or installation. We appreciate your business! W.S.

Sherri H.
03/2016
5.0
plumbing
  + -1 more
The plumber, Danny was on time and very professional. My pilot light would not stay on. He replaced that part and while he had the opening to the underside of tank he used his phone camara to take a picture of the tank. The tank had calcium residue - which had to come from a leak. But, it was not leaking then. Danny call water heater manufacturer and sent pictures. He was able to have manufacturer replace my water heater because it was still under warranty. Danny went above and beyond!
Description of Work: Repaired water heat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Will's Plumbing & Testing Service
Danny called me about this particular job. We discussed it and we both felt that it would be better to take care of this now, than to wait until it became an emergency. Danny is a credit to the trade and we are blessed to have him here at Will's Plumbing & Testing Service! Call us anytime you need plumbing repairs or installation, we are a family owned and operated business. We care about our customers needs and will work hard to not only get your business, but we aim to keep it! W.S.

Judith H.
03/2016
5.0
plumbing
  + -1 more
He did excellent work but our first service date got came had because of a customer’s gas leak. I had to work an extra day but he was very apologetic.
Description of Work: More changed out kitchen faucet. The old one was leaking and no longer swiveled. I purchased a new one for him to install.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Response from Will's Plumbing & Testing Service
We appreciate your understanding. Unfortunately, we do get life threatening situations where we have to cancell a call because of the seriousness of a customer's need. We don't like cancelling/rescheduling....but on occasion it does happen. We appreciate you business and hope you call us if you every have a plumbing situation that requires immediate attention. Again, thank you for your business. Our customers are why we are here. W.S.

Joi & Stewart F.
02/2016
5.0
plumbing
  + -1 more
All was good from 1st contact to completion of the job. No issues at all.
Description of Work: Replaced toilet and disposed of old toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Will's Plumbing & Testing Service
Thank you for your kind review. We, as well our families, appreciate your business. Please call us again should you need fast and efficient plumbing service. We'll be here. W.S.

Barney T.
02/2016
5.0
plumbing
  + -1 more
Went well. Arrived promptly, smooth, quick installation.
Description of Work: Replaced PRV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$416.99

Response from Will's Plumbing & Testing Service
Thank you for your review. I wish every job went as smoothly as yours, and the majority do. But remember, it's not how you perform when things go right, it's how you handle problems when they arise. We don't walk away, and we don't quit. Call us if you want a superior plumbing company who will tackle any job, and do it with grit and determination! We and our families appreciate your business. Please call us again. W.S.

PRASHANT C.
02/2016
5.0
drain cleaning
  + -1 more
All went as planned by plumber. No surprises.
Description of Work: Kitchen sink blocked. Water was not draining at all. Will's Plumbing did a good job and fixed the issue.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Will's Plumbing & Testing Service
Thank you for your review. We work hard, train hard, and go to great expense to have the proper tools to diagnose and repair your plumbing problems. We appreciate our customers and hope we always meet or exceed your expectations. Call us if you need us....we'll be here. W.S.

sam M.
02/2016
5.0
wells, plumbing
  + 0 more
Saw leak 6:45 am, crew showed up saw after, very professional, fixed problem.
Description of Work: Replaced service line, pumped up expansion tanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Response from Will's Plumbing & Testing Service
Thank you so much for your review. We work hard here at Will's Plumbing to provide efficient, quality service to our customers. We never forget that you are the reason we are here. Call us again if you should have any plumbing issues in the future. W.S.

Aaron B.
02/2016
5.0
water softeners
  + -1 more
Josh and Chris consulted on those undone project ok came up with creative shutdowns to install the system in a high quality manner very happy up the results!
Description of Work: Installed whole house water softener and filtration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Response from Will's Plumbing & Testing Service
Josh is a Master Plumber and Chris is his young apprentice: both are a credit to the industry. We want only the best plumbers and apprentices here at Will's Plumbing and they know what is expected at every job they go to. They, as well as the rest of the company, appreciate you taking the time to write such a nice review. Thank you for your business. Our families appreciate it. W.S.

Kim R.
02/2016
5.0
drain cleaning
  + -1 more
Prompt service from my phone call to coming at for the service plumber were very nice and worked quickly to resolve the problem.
Description of Work: Unclogged our bathroom toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Will's Plumbing & Testing Service
Thank you. Our goal is to provide efficient, quality plumbing services to our customers. 24hrs a day, 365 days a year. We answer our phones ourselves because our customers are too important to leave in the hands of an answering service. Call anytime, we'll be there! W.S.

Vallie H.
02/2016
5.0
plumbing
  + -1 more
The provider was fast and efficient. We called on Friday, they came out on Monday at the time they said they would arrive, provided the service efficiently, and gave us our discount automatically. The serviceman was friendly. All in all a good experience.
Description of Work: unstopped toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Will's Plumbing & Testing Service
Thank you so much for such a wonderful review. We want all our customers to have a positive experience with Will's Plumbing. From the office personnel to the plumber in the field, we work as a team to provide the very best in plumbing service in San Antonio and the surrounding communities. W.S.

John F.
02/2016
5.0
plumbing
  + -1 more
The technicians were courteous and explained everything before performing any work including cost. They answered all our questions. Their cost was comparable to other companies.
Description of Work: They performed a diagnostic to determine the source of a leak in our laundry room. They came out on a separate occasion to place a PRV on our main water line as well as a expansion tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Valerie G.
02/2016
5.0
small appliance repair, water heater repair
  + 0 more
Very happy with the service overfed my water heater works great. Technician was very professional. I will use them again for all my future plumbing needs.
Description of Work: Lower water heater element replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Nick H.
02/2016
5.0
plumbing
  + -1 more
Initially had to wait until next day for service, but they had earlier openings come available. Work was quick and professional.
Description of Work: Toilet pull and re-seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Kimberly V.
02/2016
5.0
plumbing
  + -1 more
unbelievable! Never saw such dedication! Danny! Best knowledge of plumving.
Description of Work: found leak underground, then found prior plumbing company had repaired improperly (copper & galvanized metal) caused electrostatic that made more & more holes!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Christina S.
02/2016
5.0
plumbing, water heater repair
  + 0 more
Very efficient, very caring. They put up with all my chatter! Professional.
Description of Work: Replaced galvanized nipple that had pinhole. Converted all nipples to brass. Did expansion tank and vacuum breaker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori S.
02/2016
5.0
plumbing
  + -1 more
They came out earlier than planned & explained the necessary repair and got the dishwasher installed working quickly.
Description of Work: Replaced shut off valve under sink and install dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$542

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Trade License Number
18587
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
08/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Gas Grills,
Fireplaces,
Water Coolers

FAQ

Will's Plumbing & Testing Service is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Will's Plumbing & Testing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
Medical Gas.

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM