This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: will@willsplumbing.com & info@willsplumbing.com.
Business highlights
25 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
Jaime (plumber) & Matt arrived on time, spent significant time / effort in successfully. Cleaning drain blockage before installing disposal very courteous, efficient, neat.
Description of Work: Removed drain blockage. Installed new disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Cynthia B.
09/2016
5.0
plumbing
+ -1 more
Culled on Thursday & was able to get my leak fixed by the next day.
Description of Work: Fixed water leak in yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$422
Patrick B.
09/2016
4.0
plumbing
+ -1 more
Job done professionally. Pricey. Charged for installation and service call so I was essentially charged twice for them to come out.
Description of Work: Replaced a waste disposal
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$429
David D.
09/2016
5.0
plumbing
+ -1 more
They were on time, very clean, explained everything in detail, friendly. Would only use this company in the future.
Description of Work: Hydro test done on home. Tested to make sure sewer held water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175.5
John B.
09/2016
5.0
plumbing, drain cleaning
+ 0 more
fine. prompt (mostly), knowledgeable and competent. had a tree root in plumbing line it was repaired in a couple of hours.
Description of Work: plumbing leak repair
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$420
Brandon P.
09/2016
2.0
plumbing
+ -1 more
The workman was pleasant and cordial. He took apart my dishwasher and sink. However he failed to fix the problem. He informed us we needed a new dishwasher. I called a second plumbing company that fixed the problem without taking apart the dishwasher and sink. I called the Company to discuss a refund for the job that was no accomplished. Their team, and Will, was pleasant over the phone, but essentially created enough hurdles that it was not worth my time to move forward with a refund. I got the feeling that Will did not believe my story. Disappointing as his own repair man verified that he did not fix the problem. I will not use this company again.
Description of Work: Repair of Dishwasher
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Response from Will's Plumbing & Testing Service
I do believe we asked for an invoice from the "plumber" who fixed his problem, he provided none. We did clear and upstairs clogged tub/shower drain, as well as remove debris from the drain of the dishwasher. His problem was the dishwasher itself, and we aren't really appliance "repairmen". We did try to correct his problem, but the drains we cleared were just that......cleared. If he had sent me the invoice from the so-called "other plumber", then I might have gotten enough information to warrant a discount or refund, but we never got verification. We do care about our customers and the service we provide, but we must also protect ourselves from many of the unscrupulous customers that we have had the misfortune of dealing with in this industry. So to this individual, I only asked for verification from a third party, through an invoice, so we would : #1 verify the customer's claim #2 know what was done, so that in the future we can remedy the problem and not have this occur again. W.S.
Ralph C.
08/2016
5.0
plumbing, water heater repair
+ 0 more
On time, polite, professional & finished early.
Description of Work: Replace water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,480
08/2016
5.0
plumbing
+ -1 more
They came in time. Fixed the problem.
Description of Work: Plugged up sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$232
James R.
08/2016
5.0
plumbing, water heater repair
+ 0 more
Service performed same day with a professional two man crew. Job site left clean. Workmanship (welds, new water and gas connection, exhaust vents) appears to be of good quality.
Description of Work: Replace NG 40 gallon water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,465
Steve W.
08/2016
5.0
plumbing
+ -1 more
Will's Plumbing called us 45 minutes prior to our scheduled appointment time informing us a tech was available to arrive early if we could accommodate. (Nice!) Upon entering our home, the technician slipped shoe protectors over his work boots to avoid tracking dirt though our home. (Awesome!) The tech quickly identified the problem was not in the value stem which I initially thought; instead after testing our water pressure, it was determined the pressure is higher than normal due to recent development construction in our neighborhood, and the higher pressure was causing the shower to engage automatically. (Professional!) He replaced the 22-year old tub spout with one that requires a pull up motion verses the pull straight out lever. Then he applied dap seal to prevent water from seeping into the wall. (Quality!) Yes, I strongly recommend Will?s Plumbing!
Description of Work: High water pressure activated shower automatically when only tub water was necessary.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Paul H.
08/2016
1.0
plumbing
+ -1 more
My son in law is working a plumbing issue for one of my rentals. We chose Wills based on the reviews as this is what Angie's List is for. This review is based on customer service not any physical plumbing work. After waiting for the plumber to show, I called to check on an ETA. The dispatcher could not find an appointment. After "looking" she said my appointment was under the "get to it sometime today" category. This was unacceptable to me and I asked if they could be at the residence by 1 PM. They assured me they would be there on time (and thanked me for giving them one more chance). They did not show by 1 or even 1:20 (nor did they call they are running late and I couldn't chance that I was forgotten again) and so I called and had to cancel.
Description of Work: I needed to have a water leak checked out...
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Sharon Q.
08/2016
5.0
plumbing
+ -1 more
I called will's plumbing just before dinner. They set up on appointment within 2 hours. They came right on time. Jaime and Herman quickly identified the problem-gave me a quote and went to work.
Description of Work: AC condensation line draining into sink & caused a blockage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$354
Mary W.
08/2016
5.0
plumbing, water heater repair
+ 0 more
Jaime is great! Quick & efficient. Thank you. Will use Will’s Plumbing again.
Description of Work: New water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,453
Johnana B.
08/2016
5.0
plumbing
+ -1 more
Great! They were early for the appointment. Got right to work and were done in an hour.
Description of Work: Resealed toilet in master bathroom causing water spot on 1st floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Ronald W.
08/2016
5.0
plumbing
+ -1 more
The plumbers were on time, diagnosed and explained the problem and repaired the problem which was reasonably priced.
Description of Work: Repairing the water supply line into my toilet tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$273
Elizabeth S.
08/2016
5.0
plumbing
+ -1 more
The owner showed up and did the work. It was done quickly and efficiently. He showed me how to clean the disposal to maintain it. Excellent work.
Description of Work: Disposal replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary H.
08/2016
5.0
plumbing
+ -1 more
Great Marc the plumber was right on time. He also voluntarily fixed a minor repair on our toilet. He diagnoses the issue within minutes & gave us 2 estimates depending on what he had done. We chose the higher one to have cartridge replaced. He quickly did the job & very well!
Description of Work: Installed new shower handle & Moen shower cartridge because shower handle was broken.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$252.47
Madelyn G.
08/2016
5.0
plumbing
+ -1 more
Jaime worked hard to find the problem, and deter mined the pipe was probably broken. He kept me informed of the price and was pleasant to work with.
Description of Work: Washing machine line clog, water not draining.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Margaret E.
08/2016
5.0
plumbing, water heater repair
+ 0 more
Marc showed up on time and was very professional. He treated my home with respect. He explained exactly what he was going to do and did it efficiently.
Description of Work: Flushed tankless water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Robert R.
08/2016
5.0
drain cleaning
+ -1 more
All was fixed and is now working as expected and I have no more issues with my pipes. They showed up on time, to be honest they were early which I can't complain about as that is refreshing so you don't have to wait and wait for them to show up at the end of the time window. The time they said was also one hour and not the normal four hour window which is way to normal. They were very polite and didn't try and up sell me on anything, they worked quickly and was telling me what the problem was as well as showing me that it had been fixed.
Description of Work: Drain cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Tom B.
08/2016
5.0
plumbing
+ -1 more
They were on time, called an hour before they arrived and were courteous. Marc and Herman found the leak quickly and had it fixed within 2 hours. I will definitely use them again.
Description of Work: Water main leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
CHRIS M.
08/2016
5.0
plumbing, water heater repair
+ 0 more
All repairs and services should follow in the foot steps of Will's Plumbing and Testing. Thorough, professional, punctual, clean, spot on honest, very reasonable pricing.
Description of Work: Rerouting of 2 water lines and installation of new water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Rosa S.
08/2016
5.0
water heater repair
+ -1 more
The service performed was excellent and the pricing was in line with my expectations. The technician came out the same day to diagnose the issue and effectively explain the situation to me. He looked up my warranty information and provided a quote with warranty savings included. My brand of tank was not in their inventory so they had to get it directly from the supplier. He was also able to get me the pricing for the full 6 year warranty on the new model while talking to the supplier. Getting from the supplier delayed us until the next day but they were here first thing in the morning. Both technicians were helpful, professional and fast. They also showed me how to set up the pilot on the newer model. Overall they provided good service and I would use them again.
Description of Work: The water heater pilot light went out and there was excessive water in the drip pan. After diagnosis it turns out we needed a full water heater replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Nicolette S.
08/2016
3.0
plumbing
+ -1 more
The job was easy; they were able to plunge the clog. Then diagnosed the problem as an "old" toilet. Recommended I replace it and gave me two estimates, from about $350 to $700. Was initially pleased, then disappointed when the next day toiled developed a leak in the back. Had never leaked before. Discovered this was simply that the supply line was loose... curious. Seemed like good service, but don't know if I fully trust them. Will try another service provider next time.
Description of Work: Needed to have toilet unclogged that I was unable to do myself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$35
CHRIS M.
07/2016
5.0
plumbing
+ -1 more
It worked out excellent. They are prompt, reasonable and very good to work with.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Gas Grills,
Fireplaces,
Water Coolers
FAQ
Will's Plumbing & Testing Service is currently rated 4.8 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Will's Plumbing & Testing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.