Will's Plumbing & Testing Service

Plumbing, Water Heaters, Drain Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: will@willsplumbing.com & info@willsplumbing.com.

Business highlights

25 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.

Services we don't offer

Medical Gas.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,753 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 176-200 of 1753 reviews

Carl K.
07/2017
4.0
plumbing
  + -1 more
The only times we had trouble for Stuff. That was repair PVC in the front yard. The water pressure's really high here in San Antonio where we live and they put a producer adjustment on the line to reduce the water pressure. He told me I should get a new one I think it was like $64 I think. I'm not sure if I really needed that. He might've been right. It did look awful. He might have been right to know how. I wouldn't call anyone else though even though I think I could have got away without that. The reducers right in the same place where they replaced the pipe and it looked awful, I'll admit that. But he told me they hardly ever go bad. I don't know. They do a good job, I mean when they put everything back together and put whatever's left of your lawn back, they try to make it pretty neat. I like that. They were here when they said they'll be. I've called them three times now.
Description of Work: I've used them to fix a water leak in my yard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$296

Response from Will's Plumbing & Testing Service
Thank you for your review. It is appreciated..... W.S.

Carl K.
07/2017
5.0
water heater repair
  + -1 more
Well, the government in its infinite stupidity has said that water heaters have to have more insulation than they use to. They said the little place that they put that wasn't big enough. With the new water heater do some carpentry and stuff to get it to fit in there and they did that and they did it very well so I think they're bad something to do with the cost. They come fairly regularly. That's why I always use him now, cause they're always good!
Description of Work: I've used them to replace my water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,435

Carl K.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Good, good. It's working good. I was very happy with his price. He's an old guy, and he didn't try to sell me a new air conditioner fix my old one, tested it out explain. He explained to me the test. He tested thoroughly the incoming temperature, the outcoming temperature, and load on the compressor. He said everything should work for a while yet even though it's really old. On the price, I thought that was reasonable. It was a great visit. Our air conditioner was working, but it wasn't working in an emergency situation, but it wasn't quite what I thought it could be so I didn't tell him they had to come right away and I let him schedule it and they give you a time like 12 to 2 that's the air and then that morning that they come they refine that. I used them for everything, still that same company. I've used them to replace my water heater. I've used them to fix a water leak in my yard. So, I've used them a few times. That was a major deal, I remember that it was big bucks.
Description of Work: They put freon in it and cleaned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

William A W.
06/2017
5.0
plumbing, water heater repair
  + 0 more
Great. Came quickly. Job done efficiently.
Description of Work: New hot water heater installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Mike H.
06/2017
5.0
plumbing
  + -1 more
The crew was great. Jaime and Herman - this is about our 5th venture with Will's Plumbing and we will always call them for routine and emergency work. Great response and professional work.
Description of Work: We had a slow drain in the kitchen. More impactful is that we have a belly in our main sewer line under the house. Rather than tunnel under the house and try to repair, we choose to regularly jet-wash the main line where the belly is. The crew cleaned out the branch to the kitchen, sent the camera through to see all was clear, power-jetted the main line where the belly is and sent the camera to make sure all is good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Will's Plumbing & Testing Service
Both gentlemen are quality individuals! Thank you for taking time out of your busy day to write such a wonderful review. W.S.

Mike E.
06/2017
5.0
plumbing, water heater repair
  + 0 more
Flawless professionalism, timely, friendly and fast. Will definitely hire again!
Description of Work: Replaced our water heater and removed old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Will's Plumbing & Testing Service
Short, sweet, and to the point! Thank you for the kind review. W.S.

Jose C.
06/2017
5.0
plumbing
  + -1 more
The work was done quickly and professionally.
Description of Work: They replace my toilet that was leaking with a new toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

carmen L.
06/2017
5.0
plumbing
  + -1 more
It went well and I appreciate their services and honestly
Description of Work: I've used this company twice. One for a sewer back up which Preston identified exactly where the back up was in my front yard. He was professional and gave me quotes. Second time for my garbage disposal, Gill was running late and didn't call to let me know but he fixed my disposal and offered me a service plan for my A/C, Heating and Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Will's Plumbing & Testing Service
I appreciate the "A", but in fairness, I don't believe this review is ours. I'll contact Angies list to have them remove this. W.S.

Susan H.
05/2017
4.0
plumbing
  + -1 more
Nice young man came and determined that both the garbage disposal and the faucet set needed to be replaced. I paid $39.95 for the house call and the estimate. He gave me an estimate for the cost if I bought the parts myself as well as one for the company supplying the parts. Both were quite high. After he left I noticed my kitchen sink leaking underneath and called back. He returned and said the connector on the pipe had snapped off, and replaced it for another $39.95. I called the office the next business day and asked to speak to the office manager, since I felt I shouldn't pay for the repair as it only happened after he had messed with the garbage disposal. I was told she would call me back. Several days later I called again and was again told she would call me back. She never did. There are too many other good plumbing companies out there for me to patronize one that is so unprofessional.
Description of Work: Assess stuck garbage disposal and leaky bathroom faucet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$80

Response from Will's Plumbing & Testing Service
I spoke with the customer, a very nice person. I profusely apologized and let her know that we do not do business in this manner. We pride ourselves in responding to our customers regardless of the situation. I also informed her that we would perform the work she needed and discount the full amount she had paid to us in diagnostic fees. She said she would be calling us back when she was ready to get the work done. The plumber who performed the diagnostics did repair her leak though he was not sure he had caused the leak. He is a good plumber and a very upstanding individual, but he was not quite sure how to handle this particular situation. We care about our customers and are thankful we have a venue such as Angie's List so that myself and management can be aware when there are issues that require our attention. W.S.

Julia Elaine B.
05/2017
5.0
plumbing
  + -1 more
Danny performed the services quickly, professionally, and successfully. He is definitely an expert plumber that I will call again and whom I would recommend to my friends.
Description of Work: The garbage disposal needed to be fixed; a new shower head put on; and a drain unclogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Will's Plumbing & Testing Service
Thank you for your business and your review! And yes, Danny is a jewel here at Will's Plumbing & Testing Service. Call us again should you need our services. W.S.

Marisa C.
05/2017
5.0
plumbing
  + -1 more
Marc arrived at the time I had arranged with the office at Will's Plumbing. He diagnosed the problem and needing the valve he left returned promptly as he promised. He did the work & cleaned up neatly afterwards. He was professional, friendly, and easy to communicate with. Most importantly I was able to use my dryer right away. Problem was fixed! I highly recommend Marc from Will's Plumbing.
Description of Work: Installed gas valve and gas supply line for dryer as valve had been leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Will's Plumbing & Testing Service
Marc is a very proficient and honest individual. Thank you for writing such a nice review for such a nice young man! W.S.

RUSSELL D.
05/2017
5.0
plumbing, wells
  + 0 more
Great job! matt was very professional
Description of Work: Fixed water leak at waterwell booster pump and replaced entire input pipe section with PVC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$694

Matthew S.
05/2017
5.0
plumbing
  + -1 more
Great! Matt did an excellent Job explaing the issue, cleanig up and ensuring need were met
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LORRAINE M.
05/2017
5.0
plumbing
  + -1 more
The kitchen sink clogged over the weekend. We called Will's on Saturday and they scheduled someone to come out on Monday. Our repairman was very courteous and professional. He quickly assessed the problem and got the sink working again.
Description of Work: The kitchen sink was unclogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Larry K.
05/2017
5.0
plumbing
  + -1 more
They call at 9am to see if they could come early and I accepted, the gentlemen was professional and the quoted $200 less than the previous quote. Overall a good job and my water pressure is back.
Description of Work: The original problem was low water pressure, I have another company out to give me a quote to install a pressure regulator valve outside and a steel pressured tank for the water heater. I always get a second opinion when it comes to money. I called him to setup an appointment in the morning they stated they would be there at 10am.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$683

Joseph A.
05/2017
5.0
plumbing
  + -1 more
The visit went very well. We were called about 30 minutes ahead of the plumbers' arrival. The two gentlemen were very polite and professional, and patiently answered all of my questions. They described what work they proposed doing and wrote up a detailed, easy-to-understand quote prior to beginning work. They completed the work quickly and efficiently, and clearly know their trade very well. I will hire again and will encourage other people I know to hire them as well.
Description of Work: We needed wax seals replaced on 3 toilets. Also, we asked to have two hose bibs replaced. We also requested an estimate for installing water hammer arrestors in one of our bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$590

Beth M.
04/2017
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
very well. guys were here and handled the issue well.
Description of Work: backed up drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Will's Plumbing & Testing Service
Water heaters, drain system issues, and any other plumbing can be handled by our professional team of plumbers. Thank you for your taking the time to write such a kind review.... W.S.

Mishiella H.
04/2017
5.0
Marc was amazing. Polite, professional, punctual, etc. found the leak without damaging too much of the wall. Cleaned up after himself. Entertained all my naive questions regarding my house and even went further by explaining to me which valves were what in my newly purchased home. Even explained to me how the leak possibly occurred. Definitely recommend.
Description of Work: Leak in wall from unknown source

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258.61

Response from Will's Plumbing & Testing Service
Marc is an excellent plumber and a pretty decent guy as well. Thank you for the kind review, we appreciate it. W.S.

Raymond R.
04/2017
5.0
plumbing
  + -1 more
Was on time & worked diligently. Very nice. No problems.
Description of Work: Changed out frozen valve & installed cut off to bathroom water through back bedroom wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$676.3

Response from Will's Plumbing & Testing Service
Thank you for your review, we appreciate it. Call us for any plumbing issues you might need, it problem will be handled in a timely manner and will be professionally done. W.S,.

Barbara J.
04/2017
5.0
plumbing
  + -1 more
The contractor was able to respond quickly. The work was done well.
Description of Work: Response to inspection report from buyer of property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Will's Plumbing & Testing Service
We appreciate you taking the time to provide us with this review. Our plumbers are top-notch and the quality of their work shows every day! Call us if you need us, we'll be here! W.S.

Melissa D.
04/2017
5.0
plumbing
  + -1 more
Company called to see if plumber could come earlier. Jamie and Juan showed up, very professional and polite.
Description of Work: Replaced fill valve and flapper.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Will's Plumbing & Testing Service
Thank you so much for your review. We use these to track our progress in becoming the best plumbing service company in San Antonio, Texas. Call us if you need us. W.S.

David W.
04/2017
5.0
plumbing
  + -1 more
Great response time. They came in and quickly troubleshooting the issue. They fixed and made recommendations for future work. I had them do the upgrades while they were here.
Description of Work: No hot water pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Will's Plumbing & Testing Service
Thank you for the review! We appreciate your business and [Member Name Removed] hard to impress. Please call us again should you need us.... W.S.

cara R.
04/2017
5.0
plumbing
  + -1 more
Had three plumbers go to house and none ever found cause of backup, only cleared lines. Will's cleared lines, did a camera check and assured me that my pipes were all okay. They finally located the cause of backups by going down roof vent and found a Power Ranger toy stuck in pipe between toilets that connect. That toy was stuck to the pipe with both hands and feet as if he was refusing to anywhere! The plumber was finally able to pull out that toy and fix my problem once and for all!!
Description of Work: Handle sewer backup in bathrooms and have camera check to determine reason for continual backup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Will's Plumbing & Testing Service
Those pesky Power Rangers can be a problem. His demise was imminent, as we had to bust him up to get him out of there! Alas, a closed trash can ceremony was required but he was the only casualty! Thank you for the review, we appreciate it. W.S/

Judy B.
03/2017
5.0
plumbing
  + -1 more
Marc arrived on time; was professional and explained everything in an understandable manner; completed the job and put everything back in its place. Excellent work.
Description of Work: Unclogged kitchen drain, checked line for obstructions/leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$232

Response from Will's Plumbing & Testing Service
Marc is an excellent plumber and person. He is a quality individual. We are very happy he is in our company and are quite pleased with how he represents the company. Thank you for taking time out of your day to write this review. We do appreciate you and your business. W.S.

Arne L.
03/2017
5.0
plumbing
  + -1 more
The plumber and his assistant came on-time. Professional and efficient. For an hour of work though and a relatively simple job, due price was very expensive.
Description of Work: Repair of the water main from the water meter to hose.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Will's Plumbing & Testing Service
Thank you for your business and taking the time to write this review. Upon reading your feedback on our company, I looked up the GPS records for this job/location. Many times, unless a person is watching their timepiece diligently, a job may seem to either take longer or not as long as we would expect (hence the reason ALL my company vehicles have GPS enabled on them). On our GPS records, our technician and his apprentice arrived at 3:25 and completed the job at 5:21 (approximately 2 hrs.). We appreciate your business and the situation as you have put is why we utilize technology to track our assets in the field. We want to be fair to our customers and our technicians. We do not tolerate our technicians overcharging our customers and we won't stay in business by undercharging them either. We appreciate your comments and concerns. We care about our customers and believe in charging a fair price. The Plumbing Service Industry is a tough business and their are many idiosyncrasies to this business as well. We thank you and please, if you need us call.......we'll be here. W.S.

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Trade License Number
18587
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
08/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Gas Grills,
Fireplaces,
Water Coolers

FAQ

Will's Plumbing & Testing Service is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Will's Plumbing & Testing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
Medical Gas.

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM