Will's Plumbing & Testing Service

4.8(
1,755
)

Plumbing, Water Heaters, Drain Cleaning,

... +9 more
This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: will@willsplumbing.com & info@willsplumbing.com.

Business highlights

26 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.

Services we don't offer

Medical Gas.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,755 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
2%
1
3%
Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Write a review

Filter reviews by category

Showing 1551-1575 of 1755 reviews
DAVID W.
01/2015
5.0
water softeners
  + -1 more
Water softener tube was broken.
Description of Work: Search for leak in garage
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Dixie M.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: found block in septic line and cleared it and replaced pipe. put in two clean outs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Mark N.
01/2015
5.0
plumbing
  + -1 more
GREAT
Description of Work: A PRESSURE REDUCING VALVE WENT BAD AND THEY REPLACED IT.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$678
Debera K.
01/2015
5.0
plumbing
  + -1 more
It didn't work, he fixed them.
Description of Work: Replaced 2 Shower Valve Stems
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$306.89
JENNIFER J.
01/2015
5.0
small appliance repair, plumbing
  + 0 more
Good.
Description of Work: Camera work-sewer cable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,513
Evon R.
01/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Robert B.
01/2015
5.0
plumbing
  + -1 more
Went good.
Description of Work: Fixed plumbing.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$672
Deborah S.
01/2015
5.0
small appliance repair, gas grill repair
  + 0 more
Very professional and courteous.
Description of Work: Gas grill hook-up to gas line on house.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Valerie F.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: HAd to replace a BIB connection inside the wall in my laundry room..Plumber found the leak immediately
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
mary ann L.
01/2015
4.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,200
Murray D.
01/2015
5.0
plumbing
  + -1 more
Excellent.
Description of Work: Water leak at joint.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Matt D.
01/2015
4.0
drain cleaning
  + -1 more
Quick, easy and good.
Description of Work: Unclog drain line.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$250
Karen D.
01/2015
5.0
plumbing, water heater repair
  + 0 more
Excellent.
Description of Work: Has H2O heater.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dee M.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Prompt, efficient job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$238
Response from Will's Plumbing & Testing Service
Prompt and efficient.........just how we like being described. I've had to wait on the cable company and it ain't fun......especially when you have other "stuff" you need to do. We communicate with our customers so they are not inconvenienced by scheduling issues and "no shows". Call us. We'll make sure you are well taken care of. W.S.
Jeanell D.
01/2015
5.0
plumbing
  + -1 more
Very well.
Description of Work: Installation decorative burner.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157
Response from Will's Plumbing & Testing Service
Our plumbers are very versatile. From water heaters to decorative gas logs for your fireplace, we are your guys! We are here to help you with quality products and professional installations. Call us when you need us. W.S.
Marvin S.
12/2014
2.0
water heater repair
  + -1 more
.
Description of Work: Wanted over $2,000 to change water heater in garage. Had done for $700 by licensed plumber.
Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$2,000
Response from Will's Plumbing & Testing Service
I spoke with this customer today to find out the details on his experience with our company. We did have a technician go out there and based on my conversation with him i understand why he did not use our services. At the time frame when this service was performed, we were going through some pretty serious issues with some of the office as well as the plumbers in the field. The tech who went out there was terminated due to some very irrational behavior. In this instance, the technician in question first determined that there were single-handle faucet cartridges at fault for the customer's hot water issues, then after changing them out (3 moen cartridges) the technician told the customer he needed a new water heater, expansion tank, and pressure reducing valve (PRV). The technician did not invoice the customer for the faucet repairs, did not give the customer an estimate for repairs (he had the office e-mail the estimate from the office), and didn't follow up with the customer. I did check with the City Development services website and whoever sold and installed the customer's water heater did not pull any permits. Unfortunately, if anything goes wrong the customer will have no recourse. I do appreciate the customer taking the time to speak to me. We have made quite a few changes here at Will's Plumbing & Testing Service and hope he will give us another shot at providing service for him. Thank you to all my customers who post these reviews, they really do help me track what is going on......even if it's over a year prior. These reports matter. W.S.
Cynthia A.
12/2014
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39.95
Response from Will's Plumbing & Testing Service
Thank you for the kind review. We want happy, life-long customers. Please don't hesitate to call us if you have a plumbing issue or need our services. Thanks again, W.S.
Cheri R.
12/2014
5.0
plumbing, sewer cleaning
  + 0 more
Great
Description of Work: Replaced sewer line
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Will's Plumbing & Testing Service
Thank you for taking time out to provide your feedback. We do appreciate the kind words and please call us if you should need us again. W.S.
Y B.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: My experience with this company was exceptional. Not only was the technician/plumber (Marc) at the property on time, but he was very informative and candid with his assessment of the issue. This work was done on a rental property and it took 2 trips to figure out the exact problem. Not only that, but I was out of state on the actual date that the repairs took place. No bother though, Marc still kept me informed on the progress and I was made aware of any costs before charges were incurred. I was very pleased with the responsiveness of the administrative staff as well. Sam, Morgan, and Andrea were all very helpful. I will definitely keep this crew in mind if more needs arise in the future. Great customer service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Will's Plumbing & Testing Service
And that's how it should be every time. These guys bust their humps to make sure they get everything right, from the initial call to the completion of the job. I am very proud of the work these people do. Thank you for taking the time to praise these people for the hard work that they do. Thank you for your business and please call us again. W.S.
Gary H.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: tested for a water leak or clogged drain, couldn't find a problem. No leaks since, all is OK. Technician Marc was thorough & logical in his approach, assured me all was working properly at this time. Will definitely call these folks again next time I need a plumber.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
kim P.
10/2014
5.0
plumbing
  + -1 more
ok
Description of Work: Obtain and replaced Novo water filter previously bought from and installed by will plumber
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Tyler S.
10/2014
5.0
plumbing
  + -1 more
Tech on job was john.
Description of Work: Leak repaired & shower fixture cartridge replaced.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$730
Peter F.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Repair leaking water cut off.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Will's Plumbing & Testing Service
Thank you for taking the time out of your busy day to write this report. Our customers are why we are here and we do not take them for granted. Call us when you need us......we'll be there. Again, thank you. Will S.
Cynthia R.
10/2014
5.0
water heater repair
  + -1 more
Techs were Josh/Tony
Description of Work: Diagnose- Tank-less water heater flush
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$505
Response from Will's Plumbing & Testing Service
Thank you for your kind report. I consider us the premier Rinnai Tankless water heater service company. We work hard to stay on top of the technology of today and Josh is very adept at diagnosing and troubleshooting just about any tankless water heater on the market (in our area, of course). We want your business and will work hard to earn it......every day. Many thanks to you and ALL our Angie's List customers, you are why we are here. Will S.
David Z.
10/2014
5.0
plumbing
  + -1 more
Performed work as noted.
Description of Work: Unclogged bathroom group. Tech was Marc.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Will's Plumbing & Testing Service
short, sweet, and to the point..... Thank you for helping to support the men and women of Will's Plumbing & Testing Service as well as their children. We need you and we care about the service to provide. Will S.

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Insured
Licensed*

Trade License Number
18587
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
08/31/2025
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Gas Grills,
Fireplaces,
Water Coolers

FAQ

Will's Plumbing & Testing Service is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Will's Plumbing & Testing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
Medical Gas.

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM