This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: will@willsplumbing.com & info@willsplumbing.com.
Business highlights
25 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
Great! On time, professional, willing / able to answer some unrelated questions I had on faucets. Really educated me. Will use to install replacement faucets I find. Also price was larger than quoted but they honored initial quote.
Description of Work: Install of garbage disposal. Required some repiping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
trey L.
08/2017
5.0
plumbing
 + -1 more
On time, detailed explanation of services. Service done in timely manner.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Paul B.
08/2017
5.0
plumbing
 + -1 more
Perfectly. Very responsive and quick and did the work in a timely manner.
Description of Work: An old hose bib on our house broke off Sunday afternoon... we have used Will's before... called them up and he was available to come out within an hour or two on Sunday afternoon! He was able to get the parts he needed and complete the repair within a couple of hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Andrew A.
08/2017
5.0
plumbing
 + -1 more
Diagnosed problem quickly and provided quote came back with supplies and repaired/replaced piping. Professional and friendly.
Description of Work: Repair of water supply line to utility room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,225
Jamie N.
08/2017
5.0
plumbing
 + -1 more
They did a great job and had some good suggestions
Description of Work: Auger a clogged drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Dennis E.
08/2017
5.0
water heater repair
 + -1 more
Called company, gave me time and how to replace. Quoted for serve. Always the best, call them for all my plumbing needs.
Description of Work: Replace water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
lisa W.
08/2017
5.0
plumbing
 + -1 more
The plumber was early and very friendly.
Description of Work: Fixed a clogged sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$238
Mike M.
08/2017
5.0
plumbing
 + -1 more
Very well. Jaime did a wonderful job. Explained everything and provided options.
Description of Work: Replaced disposal and fixed clogged pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Phillip R.
08/2017
5.0
plumbing, water softeners
 + 0 more
First, unfortunately, the original plumber who had come out to inspect our house had an accident and was unable to continue the job. They sent out another plumber to take a look at everything to figure out what needed to be done and take his own measurements at no extra charge. We also picked out and bought our own faucet for him to install. He estimated that it would be about a 6 hour job and cost about $3800 due to the hardware, labor, and also because due to how our appliances were arranged, he would need to run a drain line up through the attic. He gave us the option of having the drain line either come down from the ceiling in our utility room or cutting a hole in the wall for it, but we would need to hire somebody else to patch the hole up because he couldn't do drywall work; we decided to just have it come through the ceiling. One minor complaint I do have is that both our original plumber and the new one were consistently late for every appointment; they always gave us a window of their estimated time off arrival and managed to arrive roughly 30 minutes after the window every time. Nonetheless, he eventually arrived on the scheduled morning, worked all day, and finished in roughly the estimated amount of time. He was polite, friendly, clean, and did a great job on all of the work. The new faucet works great, our water pressure is down to a reasonable level, and the water is very noticeably softer; he also briefly went over the regular maintenance we'd need to do on the softener and let us know that an employee of the city would be contacting us to inspect the work done and make sure it's up to code. We also mentioned to him that our water bill last month had been unusually high, so he checked all of our other faucets and toilets and found that one of our toilets was leaking; I replaced the fill valve myself and now it's fine. The final cost was close to, but slightly under the original estimate, and in addition they offered a 10% discount for writing a review on Angie's List. Overall, we're very happy with the work done and will definitely call Will's Plumbing next time we need any plumbing work done.
Description of Work: We first called them out because the handle on our sink faucet had broken; it was difficult to turn on or off, and it would only produce hot water. The plumber they sent out took a look at us and explained that the cartridge probably had broken and needed to be replaced. Were weren't able to quickly identify the manufacturer and model of the faucet, plus it was very old and this wasn't the first time it had needed repairs, so he recommended we replace the faucet. He also checked our house's water pressure and noticed that it was unusually high and recommended we install a water pressure reduction valve. This wasn't the first time something had broken and a plumber recommended we get such a valve installed, and we had put it off in the past due to the cost, but we decided we might as well go ahead and do it now to prevent other things from breaking. We also decided to install a water softener unit, as all of our faucets had considerable amounts of mineral buildup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,372
Ann K.
08/2017
5.0
appliance repair, plumbing
 + 0 more
Fast! Pleasant! Fixed! Knew what they were doing & nice to my cat!
Description of Work: Dishwasher/disposal/toilet/tub.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Brian H.
08/2017
5.0
plumbing
 + -1 more
Marc arrived when scheduled and began troughshooting leak. Once he located the possible source he thoughly explained whar was required to fix the leak.
Description of Work: Located leak in the wall and repaired leaking pex line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99,999,999.99
Shelley C.
08/2017
5.0
water heater repair
 + -1 more
Was on time, friendly, explained everythng to me so.
Description of Work: Top value to fix hot water tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Randy H.
08/2017
5.0
plumbing, water heater repair
 + 0 more
Fine, was very fast. However, it did seem like I was charged an excessive amount for permits, though I did not ask for a breakdown.
Description of Work: Water heater replacement. Turned out that it was under warranty and only needed to pay for labor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$686
Faith K.
08/2017
5.0
plumbing
 + -1 more
We could not be happier with the service provided by Mark at Will's Plumbing. He was professional, very knowledgeable, fast, and friendly. We are new homeowners and have had very bad luck so far with getting good people into our home to help with the issues we cannot resolve. Finally, we found a company that we will use again. Mark even looked at our water heater and taught us about tankless water heaters and water softeners. We will be lifelong customers! We got a 10% for mentioning that we found them on Angie's List!
Description of Work: Updated gas shutoff valve, updated water cutoff valves under kitchen sink, new hose bib on outside faucet that was capped
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$378
Judy S.
08/2017
5.0
plumbing, water heater repair
 + 0 more
Prompt. Repair done in a timely manner. Straight forward and courteous.
Description of Work: Hot water heater repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jerry F.
08/2017
5.0
gas leak repair
 + -1 more
Great! Awesome job! Cleaned up where they dug up.
Description of Work: Fixed leaking gas line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$528.89
Kerstin M.
08/2017
5.0
plumbing, water heater repair
 + 0 more
They returned our call promptly, arrived on time and called ahead to say they were coming, were very polite and professional, and did a great job. We highly recommend them, and they are now our plumbers for this house. Thanks to Danny and the plumbing team!
Description of Work: We just moved into the house, and the home inspector gave us a list of plumbing work that needed to be done. This included replacing the hot water heater (we opted for a tankless water heater), installing a water pressure regulator valve, replacing the washing machine shutoff valve, locating the septic cleanout, and a bunch of other small items.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Jason B.
08/2017
5.0
plumbing
 + -1 more
Service was great, and water pressure is back to amazing level.
Description of Work: Replaced pressure reducing valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Duncan W.
08/2017
5.0
plumbing
 + -1 more
Extremely courteous service. Explained everything in detail prior to beginning work. They are always thorough & professional. I use them for all my plumbing needs.
Description of Work: Had a hairline fracture in County water main. Pipe was replaced along with valves, and covered pipes with insulation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$460
Micah R.
07/2017
5.0
water heater repair
 + -1 more
Marc was able to give me an estimate and start right away. He explained and did what he said and the price.
Description of Work: Removal of gas water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$183
Brenda B.
07/2017
5.0
plumbing
 + -1 more
This is the second time I have used this company. The first was for a tankless water heater flush which they did an excellent job at a fair price. Today, Brandon and Herman did another EXCELLENT job. The water main cutoff valve is located in a landscape bed of rock and after the repair it looked like the area was never touched. I expected to see mud everywhere but it was literally pristine. And they completely replaced the pipe from the water meter to the valve instead of piecing it together. I couldn't be more pleased. I don't know if I paid a fair price (it all seems high) because I didn't shop around. I called on Friday and they were able to send someone Saturday morning. They worked for around 2.5 hours (including travel for parts) on a HOT July day. And did a GREAT job. Will definitely use them again.
Description of Work: The valve at the water main had a slow leak as well as a cracked pvc pipe in my irrigation system
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$579
Diane M.
07/2017
5.0
water heater repair
 + -1 more
A+ customer service with Matt & Andy.
Description of Work: Replace water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
TRISHA R.
07/2017
5.0
water heater repair
 + -1 more
Excellent! They arrived on time, assessed the situation, gave a few options for fixing the problem & replaced the water heater on the spot!
Description of Work: Replaced water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,875
Carole B.
07/2017
5.0
plumbing
 + -1 more
Wills Plumbing was amazing every step. Our elderly mom lives alone & us kids live around the country. When our mom told us she had no running water in the dead of summer, we were devastated. We found Wills Plumbing on Angie's List, called them up and Afton at Wills was amazing with us!! She got her guys to come out asap, assess the problem & within two days (middle of a holiday), everything was fixed. They dug & got under the house and worked for hours in incredible heat - the crew talked & worked everything out with my brother...I can not thank her and the team enough. There's a reason these folks are awarded "Super Service" - we highly recommend them!
Description of Work: Repaired a serious leak in a cracked pipe in crawl space under house & also leading out of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Will's Plumbing & Testing Service
Thank you for the wonderful review. And we agree, Afton, as well as the rest of our team are awesome! We appreciate you taking the time out of your busy day to write this review. Most only write when they have a problem, which we want to know about, too. So again, thank you and call us again should you need prompt, quality service. W.S.
Eleanor C.
07/2017
5.0
plumbing
 + -1 more
Great!! Matt was very knowledgeable and helpful.
Description of Work: Fixed kitchen sink that had become detached from counter top; under sink plumbing & replaced under sink plumbing.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Gas Grills,
Fireplaces,
Water Coolers
FAQ
Will's Plumbing & Testing Service is currently rated 4.8 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Will's Plumbing & Testing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.