This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: will@willsplumbing.com & info@willsplumbing.com.
Business highlights
26 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
Description of Work: The technician reinstalled our tankless water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Joel G.
11/2015
2.0
plumbing, water heater repair
+ 0 more
unknown
Description of Work: Original repair on water heater went fine. Had secondary issue with siltation in hot water after they drained tank for repair. They came out again but did nothing to adress problem or explain. When I returned to town I called and was given an explanation that never addressed the obvious connection between the repair and the siltation, which did get progressively better and clear up. Left family not using hot water for 3 days and I was basicly told tough s*@!. You have another problem not related to repair. Not real happy with their original response or later explanation. Don't use these guys, not worth the hassel.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$400
Response from Will's Plumbing & Testing Service
I am so sorry you felt our explanation was not acceptable. Our Master plumber went to your home on 10/26/15 to flush your water heater and install two warranty parts, a gas control valve and a thermocouple. A day later you called the office and informed us that the water was coming out brown however, based on the work we did, brown water would not be a result of the work we did. But to be sure we sent Josh back out and he determined you had hot water and that the discoloration was getting better. Josh informed you that in rare cases this can happen and to keep an eye on it. From there the owner, Will, called you and explained that this issue was most likely the water softener and not the water heater. He recommended you have a water softener company inspect the water softener as brown water is usually a result of the water softener "media" going out. But since we did not install, diagnose or work on the water softener, we have no warranty on it. We did work on your water heater through your manufacturer warranty and installed warranty parts that have a warranty on the connections from us. These connections are holding, the water is hot and supposedly the water is no longer brown. I hope that you would call us if you had any other questions or concerns, or if after having the water softener checked, and there if there is no issue with the water softener, we could investigate further? Again, I am sorry you feel we were a hassle and wish you the best. We thank you for the opportunity.
Rodney L.
10/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Unstopped drain. Identified the problem and suggested long-range solution.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Dorothy P.
10/2015
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$800
Bob W.
10/2015
5.0
water heater repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$3,500
Elizabeth M.
10/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Auger used to unclog toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$303
John & Georgia K.
10/2015
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$257
Kathy B.
10/2015
5.0
plumbing, water heater repair, drain pipe
+ 1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$3,500
John C.
10/2015
5.0
plumbing
+ -1 more
Excellent.
Description of Work: Replaced solenoid based on Delta's recommendation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Kevin S.
10/2015
4.0
drain cleaning
+ -1 more
.
Description of Work: They were so-so. They had to replace a drain pipe that was under the house. They had to excavate under the house and replace the whole section pipe.
Rating Category
Rating out of 5
Yes, I recommend this pro
$5,000
Mary R.
10/2015
5.0
plumbing
+ -1 more
Great! Quick service!
Description of Work: Appliance hook up (Gas range) & fixed drainage pipe leak from dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
LORENE A.
09/2015
4.0
plumbing
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Bruce V.
09/2015
1.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$49
PATRICK V.
09/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Installed vanity - sink and faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$460
Jonathan E.
09/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Replaced outside spigots
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Salvatore S.
09/2015
5.0
plumbing, water heater repair
+ 0 more
unknown
Description of Work: Drained water heater. Checked fittings and made sure water pressure was adequate. Very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Jeffrey R.
09/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tamara T.
08/2015
5.0
excavators
+ -1 more
unknown
Description of Work: Water line repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shannon F.
08/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: From the customer service representatives to the plumbers to management, this company was great to work with. They came out right away and gave us a fair quote and scheduled the work within 2 days! We were putting in a wet bar upstairs and thought the plumbing would be easy - it was not due to vents in the way of the plumbing in the wall. They did an excellent job of figuring out how to add into the existing plumbing. Very pleased with the work and especially the attitudes and friendliness of everyone at the company. Thank you for such a great job done!
Rating Category
Rating out of 5
Yes, I recommend this pro
MEY D.
08/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Mark inspected a house we were getting ready to buy. he was very precise and helpful. I will defiantly use him again
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
CHARLES L.
08/2015
5.0
plumbing
+ -1 more
There advice worked.
Description of Work: Provided advice to correct my problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
james A.
08/2015
4.0
plumbing, water heater repair
+ 0 more
unknown
Description of Work: Replaced a broken nipple above water heater.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Gas Grills,
Fireplaces,
Water Coolers
FAQ
Will's Plumbing & Testing Service is currently rated 4.8 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Will's Plumbing & Testing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.