Will's Plumbing & Testing Service

Plumbing, Water Heaters, Drain Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: will@willsplumbing.com & info@willsplumbing.com.

Business highlights

26 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.

Services we don't offer

Medical Gas.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,755 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 1376-1400 of 1755 reviews

Joseph F.
07/2022
5.0
appliance repair
  + -1 more
Perfect. Thanks alot.
Description of Work: Great guys, great company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Will's Plumbing & Testing Service
You are so welcome! - Sam Gonzales

James Q.
01/2021
5.0
water heater repair
  + -1 more
Very well.
Description of Work: install 2 water heaters
Rating CategoryRating out of 5
Yes, I recommend this pro

Douglas D.
10/2020
5.0
appliance repair, drain cleaning
  + 0 more
It went well
Description of Work: Whole house stoppage

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

steve S.
08/2020
5.0
plumbing
  + -1 more
Excellent work
Description of Work: Moen Shower Valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Will's Plumbing & Testing Service
Thanks for your review! We appreciate your A rating! Sam Gonzales

Faye H.
05/2020
5.0
appliance repair, plumbing
  + 0 more
Went well done same day.
Description of Work: Sink shut offs replaced with faucet replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Syd H.
11/2018
1.0
plumbing
  + -1 more
They never showed up.
Description of Work: On demand water heater repair.
Rating CategoryRating out of 5

. ..
04/2018
5.0
drain cleaning
  + -1 more
Wonderful!!!
Description of Work: Had an emergency clog in my sewer line cleared. Excellent Service!!!!! I would highly recommend these folks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Paula R.
02/2018
5.0
plumbing
  + -1 more
Cleared out in minutes.
Description of Work: Sewer unclogged from roots and dirt. Sewer line is damaged by roots from oak tree.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Gregory G.
10/2017
5.0
plumbing
  + -1 more
Excellent
Description of Work: Clogged Drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Will's Plumbing & Testing Service
Thank you for the great rating! Sam

Sara W.
09/2017
5.0
plumbing, water heater repair
  + 0 more
Good.
Description of Work: Replace water heater in attic. Water pressure adjustment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Karen A.
09/2017
5.0
plumbing
  + -1 more
Very well. We are pleased.
Description of Work: Broken outside bib, leaking extreme & came early b/c we could not move the valve. Marc shut it off & fixed everything super fast. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Sherri H.
08/2010
5.0
water heater repair
  + -1 more
Jacinto was very prompt and informed me along the way - appreciated him texting me.
Description of Work: Water heater replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Robert L.
07/2010
5.0
plumbing
  + -1 more
Although slow to respond to email, once I was contacted a day or two later, the service was quick, efficient and right on time. He made the service convenient to me, not on his schedule. His price was more than fair. He even asked if I was an Angie's List member and offered the coupon discount even though I had left it at my office. I would use Will's and refer him to anyone without hesitation.
Description of Work: Bathroom shower leak repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$127

Eric H.
07/2010
5.0
water heater repair
  + -1 more
We had such a perfect experience with Will's. From the first phone calll, we could tell we were dealing with the right company. Jacinto was very knowledgeable , friendly and experienced. He was very experienced and also wasn't pushy or overbearing. He simply laid out our options and allowed us to choose which way we wanted to go. On the first visit, he came to the house so promptly and worked very efficiently. The price was very, very affordable based on what we needed done and the amount of time they put in the job. They really went above and beyond what they had to do. They came to the house exactly as scheduled and called when they said they'd call! Also, they were very accurate regarding how long the job was going to take and what to expect. Very Reliable Service. Our end result is perfect. Also, there was not surprises as to what to expect when the bill was ready. We paid exactly what we expected from the very beginning. We would absolutely recommend them to anyone else and will certainly use them again in the future.
Description of Work: We hired Wills to come to the house to determine why we didn't have hot water and not enough water pressure. It ended up being that we needed a new hot water heater so they installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

wendy N.
07/2010
4.0
plumbing, water heater repair
  + 0 more
water heater pilot keeps going out. I received a referral to call Will's plumbing from whirlpool co. They are prompt in responding to calls even after hours. They gave me an estimate over the phone. After obtaining appropriate info on the water heater, they call whirlpool to ship appropriate parts. We set up a date for repair. During the repair, water heater was drained completely first. then pilot light replaced. Repairs was done smoothly, and promptly. Service man was professional and knowledgeable. I would use this company again.
Description of Work: replacement of water heater pilot light system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael M.
06/2010
5.0
plumbing, drain cleaning
  + 0 more
We were on our way to the airport. We cleaned out the fridge and ended up stopping up the sink. The plumber was in and out before the taxi arrived!
Description of Work: Service Plumber rushed over - we were waiting for a taxi to take us to the airport. He unclogged our sink for us and routed out the drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197.5

David M.
06/2010
5.0
water heater repair
  + -1 more
The best service ever! Totally professional!
Description of Work: Water heater install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$479

Homero D.
06/2010
5.0
plumbing
  + -1 more
Arrived within 1 hr of call- courteous and professional good price.
Description of Work: Needed pipe strapped- not touching wood and sprinkler head broke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Andrew B.
06/2010
4.0
plumbing
  + -1 more
They did a pretty good job, and I liked that it did not cost anything for the test. The worker was very knowledgeable and basically I really liked him. He could tell me what he did and why he did it.
Description of Work: They tested all of our sewage lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cassie S.
05/2010
5.0
plumbing
  + -1 more
It went absolutely P-E-R-F-E-C-T! Anthony did a wonderful job, and was very quick at doing so.
Description of Work: Will's Plumbing did an amazing job! More specifically, their employee and service manager, Anthony Cartagena, did the job very well. I had a leaking faucet in my backyard, which I tried to patch myself, but had no luck in doing so. So just yesterday I called Will's Plumbing under the suggestion of Angie's List; and to my surprise, I was greeted very kindly by a woman who immediately set up an appointment for the very next day --- and she even told me that if I were to mail in a copy of my Will's Plumbing receipt to the water company, SAWS, that they would refund some of the money via credit towards my next water bill. Anyway, Anthony Cartagena showed right on time, and he had the leak repaired in a matter of minutes! He was very nice, professional, and even told me of other jobs his company could do for my property in the future-- there really should be more professionals like him. I paid after receiving my 10% Angie's List coupon, which dropped the price to $112.50-- the price will be less, of course, once SAWS refunds some of my money via credit. I absolutely recommend Will's Plumbing, located at 318 E. Nakoma WHSE #3 San Antonio, TX 78216; phone number: 210-494-0991. I thank Will's Plumbing for sending such a quick-working, professional, and very knowledgeable staff member as Anthony. I WILL do business with this company again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.5

MARIA T.
05/2010
5.0
plumbing
  + -1 more
I had a break in my outdoor pipes near the house. I was able to expose the leak in the ground. I found Will's on Angie's List. They had other jobs and I agreed to wait until the next day. Anthony called before coming and was very prompt. It turned out it was from my water softener connection. Anthony was able to determuine there was no primer placed on the PVC elbow - just glue. He quickly was able to repair it. Since I had exposed the leak in the ground he gave me a discount for this. He directed me to call the water softener company about this repair in the event of further leaks. He even put the cause of the leak in the contract.
Description of Work: An outdoor leak coming from a PVC pipe connection was repaired by applying the primer with the glue. Anthony immediately noted the cause.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Neena T.
04/2010
5.0
plumbing, water heater repair
  + 0 more
When I phoned to find out about estimate rates and when they could be out, I actually talked to the owner, Will. He gave the the cost for a trip out to take a look, which I thought was reasonable. They took that off the repair bill. Arthur came out and looked at what I had, gave me estimates of replacing each water heater ( one was in the attic). I called them back 30 minutes after he left and told him to come do the job. Arthur and his helper were back that afternoon and installed the water heaters. The natural gas one was in the attic, so they had to remove the old one, quite a feat, and haul the new one up. I purchased the water heaters where Arthur told me, including the brand he recommended, from a nearby plumbing supply company. He said they would be of better quality that buying from the large home store brands. I believe it helped get the job done more quickly, less expensive for me, because while I was purchasing the water heaters, Arthur was able to work on another job. For the electric on that services our rear house, they also fixed an inlet copper pipe leak. All work was completed in around 3.5 hours. They cleaned up after themselves, leaving no debris behind. I will definitely use them again.
Description of Work: Replaced two 15 year old water heaters, one electric and one natural gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,088

Margaret L.
11/2009
5.0
plumbing, water heater repair
  + 0 more
The job went smoothly and efficiently since Anthony is knowledgeable and skillful in his work. He showed up at the time agreed on, had the tools, parts, and understanding of code requirements to complete the job in a timely manner and with the work area left neat and tidy. We are extremely pleased with Will's Plumbing and with Anthony specifically. They are the company we would recommend for outstanding service. Our next door neighbor had a water heater replaced only a few days earlier and his plumber sent three men and they had to stop work and drive to Home Depot for parts on two separate instances before they could finish. Prices for plumbing work seem very high, but all seem to be about the same so it boils down to getting a quality job for our money. We certainly got our dollar's worth with Will's.
Description of Work: Will's Plumbing had installed a new commode for us earlier in the month. At that time we asked for an estimate on installing a new water heater. The service technician, Anthony C., gave us an estimate. We called around and checked prices, then bought a new water heater at Home Depot and called Will's Plumbing to install it. We requested that Anthony do the work since we were so happy with the job he did on the commode installation. Anthony came and did a superb job which included several tasks to bring the water heater up to code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Margaret L.
11/2009
5.0
plumbing
  + -1 more
I called, a plumber returned my call, gave me a telephone estimate. I took some time to consider the price andd value and called the office back andaccepted. The Plumber, Anthony, came precisely on time, came on a Saturday morning, did the job he said he'd do, and the new fixture is totally satisfactory. His attitude was positive, he was friendly, and he answered all my questions about what he was doing and why. I'd certainly use this company again and I'd ask for Anthony when I call. He did that kind of work; he was proud of it and so are we. Happy customers are tthe best recommendation for a company and if all of Will's plumbers are like Anthony, he's a very good company to do business with.
Description of Work: Removed and replaced toilet with new Kohler toilet, sized for improved handicapped access. Gave me an estimate for an additional job I am interested in having done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Donna C.
12/2008
5.0
plumbing
  + -1 more
They were very kind and had great customer service, they would call to make sure everything was ok. They got it done in a really short amount of time considering what they had to do. We had one problem and they came right out and fixed it. I would definitely use them again.
Description of Work: They came out to tunnel under our house and replaced a line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Trade License Number
18587
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
08/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Gas Grills,
Fireplaces,
Water Coolers

FAQ

Will's Plumbing & Testing Service is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Will's Plumbing & Testing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
Medical Gas.

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM