Will's Plumbing & Testing Service

Plumbing, Water Heaters, Drain Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: will@willsplumbing.com & info@willsplumbing.com.

Business highlights

26 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.

Services we don't offer

Medical Gas.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,755 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 1276-1300 of 1755 reviews

Dagny W.
10/2011
5.0
plumbing, drain pipe, sewer cleaning, drain cleaning
  + 2 more
Wills Plumbing sent somebody out the day before to check-out the problem. It was a two man job so they were out the next morning on time. They dug out the pipe that was about 3ft out from the house. It was replaced and the lines cleaned out into the bath room. These guys had it done in no time.They were very nice and explained everything as it needed to be done. Having repairs done to plumbing is never fun, but if you have to have it done, I would defiantly recommend Wills.
Description of Work: Dug out the exterior pipe. Replaced broken pipe. Cleaned out the lines into the inside bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,170

Glenn P.
10/2011
5.0
plumbing
  + -1 more
Excellent work and great price. Called to say they were available earlier than appointment. Showed up, took 5 minutes to repair a outside leaking faucet. Done.
Description of Work: Replaced an outside leaking faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert B.
10/2011
5.0
plumbing
  + -1 more
Matt arrived about one hour after I call the office. Repair was simple remove and replace. Matt explained the procedure and handled it promptly. Typically great service provided by Will's Plumbing.
Description of Work: Toiler inlet valve broken. Repair time about 20 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Beck S.
10/2011
5.0
plumbing
  + -1 more
They gave us an Angie’s List discount. Overall, I was happy with their work. The sales lady was very nice as well and was dedicated to helping us and gave us the warranty.
Description of Work: They came out to install the sink in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathleen S.
10/2011
5.0
plumbing
  + -1 more
I really appreciated his honesty and will call this company in the future for plumbing repairs.
Description of Work: We called because we were having problems with fluctuating water pressure. Anthony spoke to us on the phone and asked if we had a water softener. We do have one and so he suggested to save us money and a trip visit, we first bypass the water softener for a day and see if the water pressure problem is resolved. If so, we would need to call a water softener repairman. He said that he has found that many water pressure problems are caused by the water softener and he did not want us to have to pay for two repairmen to come out.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Will's Plumbing & Testing Service
We never want to go to our customer's home just to "make a buck". We take great pride in our Company's policy of honesty and integrity first. We need the work, we like the money, and times are hard for all of us. We love the satisfaction we get from seeing how greatful our customers are and that we can go to bed at night knowing we did right by ALL of our customers. Whether it's doing a job or just advising a customer on what is best for THEM we demand honesty from every person in Will's Plumbing & Testing Service, and with the team we have, from Cindy and Tina in the office to the plumbers in the field (Anthony, Larry, Ian, Matt, & Tony) I as a business owner could not be more proud of the quality of individuals here. Will Shilling M-18587

Jennifer E.
10/2011
5.0
plumbing
  + -1 more
Tina @ Will's plumbing was so helpful on the phone, she seemed two steps ahead of me. We had service scheduled quickly. And Anthony took care of everything when he arrived. He knew exactly what to do, and performed the repair quickly. I'd trust Will's plumbing again anyday.
Description of Work: Repaired a broken coupling between the water main and our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Marlene M.
10/2011
5.0
plumbing
  + -1 more
When we called, he actually left a job he was working on due to potential water damage in our house. Investigated water stains in ceiling of dining room and found an extremely tiny, slow leak from pipe to upstairs master bathroom shower, which had obviously been leaking for a very long time. Immediately replaced faulty section of pipe. He was punctual, professional, courteous, clean, helpful, and extremely reasonable in price.
Description of Work: Found and replaced faulty section of leaking shower-access pipe in wall and ceiling of 2-storey house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

LaDona W.
10/2011
5.0
plumbing
  + -1 more
The service technician showed up very close to 12 noon (I was scheduled 12-2PM). I called them for service only a couple of hours earlier, so they were very quick and prompt. The tech diagnosed the problem right away after he had very carefully pulled everything out from under the kitchen sink and placed it where it was not in anyone's way. He wore knee pads for his comfort and had lots of towels to mop up spills. The only thing I needed to furnish were a couple of buckets which were for his safety as I had used a sink de-clogging liquid before I called the plumber. After he drained the sinks and pipes, he took the liberty of taking the buckets out to the street and pouring them into the street drains. The tech had to replace some PVC elbows and couplings and showed me why and where the clog problem was and what to do to prevent it in the future. He then ran the plumbing "snake" through the tricky pipework. After replacing all the needed parts, the sink now works like a charm! The tech made some suggestions on how to make it easier for plumbers to get into this "Rube Goldberg" (my description, not his) plumbing system if it happens again in the future. The tech cleaned up the mess under the sink and replaced the sliding system I have under there. Then I offered to put the rest away to give me a chance to go through the cleaning items, disinfect the area, and put down a liner. The tech made sure all his mess on the floor and everywhere was cleaned up. He even had his own towels! (Heaven!)
Description of Work: The service technician was prompt and courteous. I had quite a complicated clog in the kitchen sink, but he worked at it very hard. The house was built in 1970 and everything that I have to have fixed here is usually complicated and "wonky" since the previous owner admittedly used cheap labor, and it shows. (Sorry, Sue.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Dennis R.
10/2011
5.0
plumbing
  + -1 more
The plumbers arrived as scheduled. They called ahead to let us know they were coming. The work was performed professionally. We were very pleased with the experience.
Description of Work: Installed drain line for water heater in the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Melinda J.
10/2011
5.0
plumbing
  + -1 more
There was nothing negative at all. We did require them to return and make some adjustments on the installation they made. However, the manner in which they handled that was exceptional and outstanding. The pricing was average. I did not think they attempted to charge us more than what the market price was and for what we purchased. Their responsiveness was excellent. I would use them again in the future.
Description of Work: We used the services of Will's Plumbing & Testing Service. We used them for an installation. The last time we used their services was in July or August.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis R.
09/2011
5.0
plumbing
  + -1 more
The arrival window was 8-10 and he arrived at 9. He had the problem resolved very promptly.
Description of Work: Repaired leaky shower faucet. It turned out that my repair was almost complete. I needed to seat the new valve. He fixed it and only charged me for the diagnostic fee which was unbelievably low at $40.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Carolyn R B.
09/2011
5.0
plumbing, gas leak repair
  + 0 more
Calling a plumber has always been terrifying for me, as it is usually extremely expensive, and the plumbers are generally scary. From start to finish, Matt was nice, clean, efficient, and professional. It was a very pleasant experience for a change, and I now hate my house just a little less, thanks to Matt repairing a couple of things that we had given up on.
Description of Work: I called about having an old radiator valve capped, as it had begun to leak. Matt came out within the hour, and had it fixed within five minutes. He was so efficient and professional, I asked him to look at our cold water pipe to our fridge. We had been unable to connect the fridge pipe to the copper pipe, so our expensive fridge was going to waste, as we couldn't use it for ice or water. We also didn't have cold water from the sink, because we couldn't turn off the copper pipe valve, which made it very difficult to do dishes and clean. Matt connected the pipes, turned on the valves, and we now have ice and water from our fridge, and cold water to our sink! He was incredibly fast, very clean, very professional, and highly efficient. I will definitely use Will's Plumbing and Testing for ALL of my plumbing repairs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Julie H.
09/2011
5.0
plumbing, water heater repair
  + 0 more
Ian arrived on time and although it was so very hot, he worked hard all day and then late into the evening. Then to top it off, he still stayed and cleaned up prior to leaving for the night. Ian returned the next day as scheduled and again worked so very hard all day in the extreme heat and again made sure to clean up prior to leaving each night.. I am very grateful for his concern over our needs. I had told Ian that I needed them to be as quiet as possible because I work at home and my employer requires a zero tolerance noise environment. Ian made sure to honor my request re: my employers rules. My employer never knew he was there working (despite the fact that I work at home - my employer actively monitors my daily work activities.) Ian made sure I didn’t miss a moment of work during the time he worked to complete the job. We are so very pleased with the look of othe utility room. Everything is so perfect, so orderly, so clean and neat.
Description of Work: Why on earth would anyone work with any other plumber when you have Will’s Plumbing. The plumber Will sent out, Ian, certainly delivered quality and skill. We wanted to have our water heater replaced and moved from the kitchen to the utility room outside of the kitchen. We were a little intimidated because we were not sure if the job would grow and cost us more than we had in our budget to pay for the work. We contacted a few other companies and got estimates and were told that our pipes were old and may break. The other companies gave this as a reason for the higher estimates. We went with Will's Plumbing because we felt like Ian (Will’s plumber) really cared about answering all of our questions and he spent a lot of time educating us on the process. Will's Plumbing also had the best estimate price. Ian was such a gentleman, and well educated as well. Ian was on time for the estimate appointment and even came out a second time to answer additional questions. Ian was always courteous, professional, and efficient, and conscientious and took his time and effort to educate us on all aspects involved in completing the work. His level of patience is amazing. Ian finished on schedule and even with the gas leaks he found and repaired in the attic while he was preparing for the city inspection; our final cost was still well under the estimate. We believe that if all of Will’s employees are like Ian there is absolutely no other reason to ever use another plumbing company other than Will’s plumbing. I understand Will only hires plumbers with high moral standards and we saw that in Ian and we were very thankful. We don’t have a lot of knowledge when it comes to this type of work. It was so nice to know we could trust in the man we hired, Ian.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,828

Ricky S.
09/2011
5.0
plumbing
  + -1 more
Prompt, courteous, friendly, clean, and professional service at a very reasonable price. Anthony was our plumber and he was fantastic. We recently bought a foreclosed home and there were several plumbing problems. Anthony was very accomodating and repaired everything to our satisfaction. I will definitely use this company again.
Description of Work: Repaired various leaks and replaced kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Cliffe J.
09/2011
5.0
plumbing
  + -1 more
We needed a new faucet installed and new the drain was a problem as well. Will's plumbing gave us the quote on the phone (at a price more than $200 less than another A-rated plumbing service) and stuck by the quote even though the plumber ending up doing more work and spending more time than reasonably expected. Any qualified plumber could have handled our problem. But from the first call with Will's Plumbing until completion of work - it was a good experience and we will call this company the next time we have a problem.
Description of Work: Faucet installation and drain/trap cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Michael C.
09/2011
5.0
plumbing, water heater repair
  + 0 more
The existing TPR valve discharge line was improperly run by a previous plumber. The drain line was routed upwards instead of downward. A new drain line was needed. I received service a few hours after calling Will's plumbing. Matt arrived on time and clearly explained what he needed to do to correct the problem. Matt was friendly, courteous and articulate.
Description of Work: Ran a new drain line for temperature pressure release valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Carol C.
09/2011
5.0
plumbing
  + -1 more
Prompt, courteous service. Investigated the water flow problem and found the source of the problem within minutes. The bonus of this exercise was they did not charge me a service call fee. Will definitely use them in the future for all our plumbing needs.
Description of Work: Investigated the water flow problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia B.
09/2011
5.0
plumbing, water heater repair
  + 0 more
Receptionist very friendly, able to get Tony here some mornings. Tony was punctual, professional. Job completed quickly, very neat work. Couldn't have found better service.
Description of Work: Remove & replace hot water heater & associated plumbings & ventings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Aniceta D.
09/2011
5.0
plumbing
  + -1 more
The technician looked at the ceiling stain and said he would have to cut into the ceiling to see what the problem might be and that it would cost $125 just to do that. Then he would determine what the cause is and he could tell what the total cost would be at that time. He cut into the ceiling, then he said he thought it might be a diverter or the cartridge. He removed and replaced the cartridge and the leak stopped. So the cartridge job was an additional $100. Total job cost was approximately $200 with the 10% Angie's List coupon. Job well done.
Description of Work: The technician looked at the ceiling stain and said he would have to cut into the ceiling to see what the problem might be and that it would cost $125 just to do that. Then he would determine what the cause is and he could tell what the total cost would be at that time. He cut into the ceiling, then he said he thought it might be a diverter or the cartridge. He removed and replaced the cartridge and the leak stopped. So the cartridge job was an additional $100. Total job cost was approximately $200 with the 10% Angie's List coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michelle B.
08/2011
5.0
plumbing
  + -1 more
The plumber arrived on time and completed the job within an hour. I was charged the minimum rate for a faucet hook up with customer provided part. I would consider using this company again. The plumber was very courteous and they left the place clean.
Description of Work: My old faucet in the kitchen broke. First the on/off lever and then the actual faucet within a day of their scheduled visit. I purchased a replacement set and they installed it for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Donald D.
08/2011
5.0
plumbing
  + -1 more
My washer died on the 21st and when I tried to close the valves they would not turn off all the way. I called Will's and was told to expect a plumber the next morning. Matt arrived as promised and replaced both valves. He was very efficient and neat. I would highly recommend Will's for your plumbing needs.
Description of Work: Replace faucets for washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212.5

dennis M.
08/2011
5.0
plumbing
  + -1 more
The first visit did not solve our problem with commodes. We called back and Matt returned the followng day. He was able to fix our problem by basically rebuilding the inside of the toilet tanks. He didn't charge us extra. Matt was very courteous, even removing his work boots when he entered the house. He apologized for having to return to fix the commodes. He worked very hard, constantly running upstairs, then out to his van, then back in again.
Description of Work: We had two commodes that were leaking water. The first time Matt came he replaced the overflow valves. After he left, both commodes were leaking again.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Will's Plumbing & Testing Service
We strive to provide prompt, courteous, and ACCURATE plumbing repairs. Sometimes we do make mistakes in our diagnosis or there are other problems we may overlook. NO EXCUSES.....we return and make it right. We take great pride in our licensed plumbers here at Will's Plumbing & Testing Service as we know they are highly trained/skilled artisans in their craft. We also take great pride in the outstanding reputation these plumbers have developed here on Angie's List. Angie's customers have been some of the best customers we could ever hope for and we will continue to provide the best quality and value in our serivce to them and ALL our customers. Thank you for your continued business and support, Will Shilling

Catherine B.
08/2011
5.0
water heater repair
  + -1 more
Overall, the experience was great. He told me he was on Angie's List. They provided great service, and I liked the work that they did; they were not sloppy. The technician was very friendly & professional; they do small extras without charging for every single thing. I'm happy with their services.
Description of Work: Installed a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEFF C.
08/2011
5.0
plumbing
  + -1 more
Second time using Will's plumbing and I am happy to say they have done another great job. It took two trips to complete the work but I am more than satisfied with the results. Matt is very professional and did a great job. Cindy and Anthony are also very helpful and committed to customer satisfaction. I will use Will's anytime I have a plumbing need
Description of Work: Shower continued to drip after turning off and I needed to replace the shower cartridge in master bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

TAMARA K.
08/2011
5.0
plumbing
  + -1 more
Wonderful company ones. The best and will use again.
Description of Work: Bolts weed tightly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Trade License Number
18587
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
08/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Gas Grills,
Fireplaces,
Water Coolers

FAQ

Will's Plumbing & Testing Service is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Will's Plumbing & Testing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
Medical Gas.

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM