This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: will@willsplumbing.com & info@willsplumbing.com.
Business highlights
25 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
We had a "licensed" plumber/general contractor remodel our guest bathroom, but when the contractor didn't come back, we called Will's plumbing. At first I was a little annoyed because they showed up about 45 minutes late and I specifically met them during my lunch break. And they were late almost every time after that, but Marc did a great job. He came back a total of 3 time times to make sure it was done correctly. We would hire them again (the first time).
Description of Work: Plumbing correction on a new shower installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,200
Response from Will's Plumbing & Testing Service
I'm sorry to hear we had issues with Marc arriving late (3 times!). I will most definitely look into why he had such a difficult time getting to your job on time, especially 3 times, my goodness! Being on time if very important to us, although it sometimes is unavoidable in our industry. I am glad however, to hear Marc was able to take care of your issues and correct any issues from a previous "licensed plumber". Unfortunately we go behind a lot of general contractors, plumbers, handy men, etc that do poor jobs on peoples homes. Here at Will's Plumbing & Testing Service we treat each and every job as though it will be inspected by the city and we pull permits on all work that we do (if required). Thank you so much for taking the time to leave us a review (and letting us know we may have an issues with timeliness!) Reviews help become better, and we always strive to be better. Thank you so much, Sam
Cheryl W.
11/2017
5.0
plumbing
 + -1 more
Josh was on time, was very pleasant, explained things thoroughly and got the job done quickly!
Description of Work: Replaced faucet in shower (master bedroom) " shower head " "
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Will's Plumbing & Testing Service
Being on time is VERY important to us! This is why we give no more than a two hour window for appointments and call prior to our technicians arrival. We know your time is valuable (no body wants to wait all day for plumber to arrive) and we are glad to hear that are plumbers are getting to their jobs on time. Reviews like yours helps us to ensure our policies are taking place on the day to day. Thank you again for the review! Sam
Nicki R.
10/2017
5.0
plumbing
 + -1 more
plumber arrived on time got right to work. He replaced the part, and filled a mouse hole, and was done.
Description of Work: replace water hose to refrigarator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Sue B.
10/2017
5.0
electrician, plumbing
 + 0 more
Great job -but found crack in two other when removed. Electrical problem
Description of Work: New water heater in attic. 3 new toilets.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Will's Plumbing & Testing Service
Thank you for the awesome rating! When you say "crack in two other" I am guessing you mean two of the three toilets we installed? I am hoping this was all resolved? Please contact our office if not or if the toilets were left cracked. Thank you so much again for the review and business, we appreciate it very much! Sam
Lee B.
10/2017
5.0
water heater repair
 + -1 more
Will came after 2 other plumbers could not fix the problem - He was able to get the manufacturer to replace my entire unit & saved me thousands!!! The Best Ever!
Description of Work: Diagnose & repair renzi on-demand hot water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Mark G.
10/2017
5.0
plumbing, water heater repair
 + 0 more
Old water heater leaking(2005) needed replacement. RTO PRV valve, installed new one.
Description of Work: Water heater and PRV valve installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,350
Raquel B.
10/2017
5.0
excavators
 + -1 more
Technicians very responsive and willing to answer all my questions.
Description of Work: Front yard leak on pvc pipe. It was the sprinkler system main line that had been pushed up by a root. Decided to have the ends capped and take care of the root before repairs are made.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39.99
Lynda M.
10/2017
5.0
plumbing, water heater repair
 + 0 more
Josh and Derrick did an awesome job in a short period of time. They had to cut a hole in the my stone wall and re-run the waterlines and gas line to the new unit. They cleaned up everything and now I have more space in my garage.
Description of Work: Josh replaced two tanked hot water heaters with one tankless heater. He and Derrick did an awesome job in a short period of time. They had to cut a hole in the my stone wall and re-run the waterlines and gas line to the new unit. They cleaned up everything and now I have more space in my garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
Andrew W.
10/2017
5.0
drain cleaning
 + -1 more
Smoothly.Josh was done in less than 10 min.
Description of Work: Cleared a clogged toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Will's Plumbing & Testing Service
Thank you for your review. We appreciate your business and hope to hear from you in the future. W.S.
Lydia H.
10/2017
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
Overall, it went really well. Josh and Andy arrived. They asked what was wrong, and what services were needed. They looked at everything, and fixed/replaced all the things we pointed out.
Description of Work: Replaced kitchen faucet, fixed bathroom sink knob, fixed toilet handle, fixed A/C condensation line in bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Kathleen S.
10/2017
5.0
plumbing
 + -1 more
they replaced some seals in the tank that had failed. Service was performed quickly and well.
Description of Work: Repair leaking toilet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Kathleen S.
10/2017
5.0
plumbing, water heater repair
 + 0 more
Matthew did a very good job and explained all costs, etc. before doing work.
Description of Work: Water Heater installation, kitchen faucet replacement, outside faucet replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Valerie L.
10/2017
5.0
plumbing
 + -1 more
Two employees came out and went right to work. They discussed the issues and fixed them. Here maybe an hour.
Description of Work: Fixed 2 toilets that had been "fixed" by at least 3 other people 4 different times replaced fill valve and some other mechanism on one and found out why the seal wouldn't stay in place on the other.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$236
Pat F.
10/2017
5.0
sewer cleaning
 + -1 more
Excellent & on time, efficient, explained every step, cordial, and professional.
Description of Work: Sewer cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jeffrey B.
10/2017
5.0
water heater repair
 + -1 more
On time; came quickly after calling; thoroughly explained all of our options & cost; reasonably priced
Description of Work: replaced water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
PAT B.
10/2017
5.0
appliance repair
 + -1 more
Marc arrived on time and fixed the issue in a timely manner. He was very polite.
Description of Work: The peatrap in my washing machine was clogged
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$178
Brook B.
09/2017
5.0
plumbing, drain cleaning
 + 0 more
Mike & his assistant were great! He told me what needed to happen and what could wait. He fixed the problem. When it comes time to do the suggested items I will be calling. You are a honest & fair company. Hard to come by these days.
Description of Work: Cleared a clog from kitchen sink line. Replaced PRV outside because pressure was too high.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Javier R.
09/2017
5.0
plumbing
 + -1 more
Brandon explained & showed me all needed repairs, did the work quickly & was very neat & clean with the job.
Description of Work: Replace toilet flange (difficult) fix leaking faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Ralph M.
09/2017
5.0
sewer cleaning
 + -1 more
Sewer leaks bad enough that it would not fill. Will need additional testing. Great people. Thanks.
Description of Work: State test of sewer system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Leilani L.
09/2017
5.0
plumbing, drain cleaning
 + 0 more
Diagnosed issue, shared possible options for treatment.
Description of Work: Removed toilet, unclogged main line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Mark B.
09/2017
4.0
plumbing
 + -1 more
Actually, I had cleared the drain with my own snake a couple days prior, but he confirmed the drain was clear with a water ram and video
Description of Work: Clear a clogged drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$39
Nicki R.
09/2017
5.0
plumbing, drain cleaning
 + 0 more
Great - 5 mm early, proce very reasonable & gave several options. Decided on hydro-jet to fully clear out pipes.
Description of Work: Flush out of drain. Leak in toilet tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$680
Tim P.
09/2017
5.0
plumbing
 + -1 more
Got a call from the receptionist to set up service, very professional. Matt (plumber) showed up exactly on time and did an outstanding job. He was polite, professional and explained everything I wanted to know.
Description of Work: Diagnosed and repaired yard leak. Problem was a failed prv.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Victoria L.
09/2017
4.0
plumbing
 + -1 more
Time of repair exceeded expectation. I did believe the price was high, but arrived and completed quickly.
Description of Work: There was a leak in pvc water line that was underneath a 1-2 inch line. Plumber had to repair coupling.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$711
India K.
09/2017
5.0
water heater repair
 + -1 more
I called Will's Plumbing due to my hot water heater was not getting hot water. Came out sooner than I thought. Was fixed fairly in good time.
Description of Work: Replaced heating element in my hot water heater & drained the water heater.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Gas Grills,
Fireplaces,
Water Coolers
FAQ
Will's Plumbing & Testing Service is currently rated 4.8 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Will's Plumbing & Testing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.