Will's Plumbing & Testing Service

Plumbing, Water Heaters, Drain Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a "Texas Family" owned and operated business. We have been in business over 25 years and we've built this company 1 customer at a time. We are "Dedicated to Quality" and we show it in everything we do. We send only State of Texas licensed Plumbers to your home, to ensure you get a well trained professional to service your home. We are available 24 hours a day, 7 days a week AND you'll never get an "Answering Service", you'll get a member of our staff who cares about your needs. We take great pride in the Company and our fellow employees, who are the best in the Plumbing industry. Whether they work in the field or the office, the people of Will's Plumbing & Testing Service not only make things happen, but make sure you, the customer, are happy. We are the #1 Rinnai Tankless Water Heater installers and warranty service providers. We also service & flush the systems we and others install. We also Repair, Service/Maintenance Rinnai, Navien, A.O. Smith, and many other tankless and storage type water heaters. Our Plumbers are dedicated to providing you the best in Service and Customer Satisfaction. Please call us at (210) 494-0991 in San Antonio and the surrounding areas, or find us on our website @ www.willsplumbing.com. We are an Award Winning Service Company on Angie's List since 2010 and we have been in business for over 17 years!! We have won Angie's List's highest awards in multiple categories for the last 6 years. We service customers in San Antonio and ALL surrounding counties. Additional emails: will@willsplumbing.com & info@willsplumbing.com.

Business highlights

26 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.

Services we don't offer

Medical Gas.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,755 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 1101-1125 of 1755 reviews

James P.
11/2012
5.0
plumbing, water heater repair
  + 0 more
Satisfied with the results.
Description of Work: Hot water heater went out on Saturday. I called other companies and they were unable to procure parts for an AO Smith water heater until local parts suppliers were open (in other words not before Monday). Will's Plumbing had the parts on the service truck and was able to replace the necessary parts that same day. Ian, the plumber who made the repair was professional. I'm glad that I did not have to go three days without hot water.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Elizabeth T.
11/2012
5.0
plumbing, water heater repair
  + 0 more
They did a great work and they were efficient. We were happy with the works. They were very friendly and they helped us save money actually. The plumber who came was good.
Description of Work: We have used Will's Plumbing & Testing Service for our water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melanie K.
11/2012
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Roger the scheduler was very friendly & empathetic to my need for a new water heater immediately. He schedule me same day service. All contractors were friendly & professional.
Description of Work: Removed old/ leaking water heater & replaced with new. Brought up to code.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Will's Plumbing & Testing Service
Thank you to our customers, whether Angie's List members or not, we want, need, and appreciate your feedback. We continually strive for perfection in the field, the office, and in our chosen trade. Will S.

Andy K.
10/2012
5.0
plumbing, drain cleaning
  + 0 more
David & Charlie, were able to come earlier than originally scheduled to accommodate my schedule. They knew exactly what to do, tried the least expensive fix first, but had to pull the toilet due to severe line blockage. Cheaper cost than I had anticipated, which is always a plus!
Description of Work: Snaked toilet, removed toliet, used power auger to clear blockage and installed a new wax seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Monica S.
10/2012
5.0
plumbing
  + -1 more
Very well! We have used Will's Plumbing in the past and were very pleased with their service, attention to detail, and good work!
Description of Work: Changed out all toilet valves and flappers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Will's Plumbing & Testing Service
Thank you so much for your continued support. We do not advertise as heavily as our peers. We want REPEAT customers, not "one time wonders". A large majority of service companies try to blast their name above the rest so they can get a large volume of work, then they are so busy they don't care about the service they give to their customers. We want not just customers, but relationships. We want to educate our customers about the work we do, how we do it, and why. Call us anytime with questions about your plumbing, A/C, and Refrigeration needs. Will S.

Katie H.
10/2012
5.0
plumbing
  + -1 more
I called Will's when I decided I needed the work done. A very friendly person answered the phone and scheduled a quote/call for that day. I think Ronnie showed up about an hour later! He replaced both hose bibs in about 20 minutes and also checked my water pressure. He indicated it was good. The he further explained the little 'housing' on the hose bib to me. I never knew what that was for before (apparently it's a pressure equalizer-type thing). I was extraordinarily happy withe the service I received. So happy, in fact, that I am calling them again this week to look at a shower issue I'm having! I gave them a "B" on price ONLY because I think all plumbing services are overpriced! But Will's was still less expensive than any others I looked at.
Description of Work: I had to leaky hose bibs outside my house and figured they needed to be replaced since they were 15 years old.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Will's Plumbing & Testing Service
For the types of work, the knowledge base of our technicians, and the awesome service provided by the office staff, I feel our customers get much more for their money with Will's Plumbing, A/C & Refrigeration. Thank you for your vote of confidence in us. We will continue to work hard to earn your trust AND your business. Will S.

Julina S.
10/2012
5.0
plumbing, drain cleaning
  + 0 more
Ian arrived early in the given time frame. He came in and introduced himself. Then went right to work. He did a great job of communicating and keeping me informed of what he was doing. He worked very quickly and was very kind with my children who kept asking him questions.
Description of Work: Drained backed up water out of kitchen sink. Took pipes under sink apart, found clog and cleaned out pipe. Put everything back together and ran water to make clog was cleared.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Will's Plumbing & Testing Service
You can trust the plumbers who come to your home when you call Will's Plumbing & Testing Service. Whether it's Plumbing, Heating, A/C, or Refrigeration, the technician sent to your home has been back-ground checked for your safety. I drink coffee with these people most every morning and I can tell you, they are a great group. Will S.

Sara B.
10/2012
5.0
plumbing
  + -1 more
Anthony was on time and performed all tasks well and efficiently.
Description of Work: Install sink in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Shane E.
10/2012
5.0
plumbing
  + -1 more
Very professional, they had an idea on what was wrong and brought the right parts. They made it a point to offer exceptional service and they used very little of my time.
Description of Work: Mixing valves replaced on showers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274

Raul R.
10/2012
5.0
plumbing
  + -1 more
Called/came out same day with the hr. showed & explained each step nice guys & cleaned up.
Description of Work: Did minor leak search & pulled 2 toilets found the leaks - gave me an estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$262

Lori S.
10/2012
5.0
water heater repair
  + -1 more
Anthony was prompt & able to evaluate the situation accurately & quickly, and his services were solid & quick. Nice personality, very concise.
Description of Work: Gave estimate for relocating water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Lisa V.
10/2012
5.0
plumbing
  + -1 more
They arrived on time, calling ahead. They did their work efficiently and quicky. Very polite.
Description of Work: Installed a pressure regulator on water supply and an expansion tank on hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

John N.
10/2012
5.0
plumbing
  + -1 more
I had attempted to turn off the valves because the bathroom faucet was leaking. The valve broke and I attempted to replace the valve, but the compression ring would not come off. I called Will's Plumbing because I had shut off the water to the house and could not return it to service till the valve was replaced. They had a plumber out in about 20 minutes, gave me the option of either telling me how to remove the compression ring or them completing the installation. Since I was short of time, I had them complete the work. They were quick and efficient on the installation. Good value for the money.
Description of Work: They responded to a short notice call to complete a bathroom faucet installation. This included replacing the valves for the faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from Will's Plumbing & Testing Service
This is why we are here, to serve. We are not here to take as much money as we can from our customers. We know what it takes to provide great service and we work hard for our customers to keep their plumbing systems and A/C systems in safe, healthy working condition. Will S.

Michael & Mike R.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Mike showed up promptly at 9:00 AM as scheduled. He was polite, efficient and easy to work with - great guy.
Description of Work: HVAC check & cleaning ( heating pump).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69.95

Response from Will's Plumbing & Testing Service
We excell in service. Whether it is Plumbing, A/C, or Refrigeration, Will's Plumbing, A/C & Refrigeration Service is your source for quality service and New Installation. Call us for your heating check up. Will S.

Herk T.
10/2012
5.0
plumbing
  + -1 more
The service man showed up on time, explained the problem and solution, and performed the work.
Description of Work: Replaced the flange under a toilet and installed cement that was missing around the drain pipe. Stopped the toilet from rocking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Calvin I.
10/2012
5.0
plumbing
  + -1 more
Outstanding from start to finish!!
Description of Work: Discovered that I had what looked like a pipe that had broken in my front yard...called Will's plumbing and got an immediate response and had a someone at the house within and hour or so. Made a quick fix for very reasonable price. Their rep, Sam, had a great attitude and did a super job replacing the faucet. Super job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Emily C.
10/2012
5.0
plumbing, drain cleaning
  + 0 more
Had some trouble shaking, but stayed with it and got the job done. Pipes are clean as a whistle.
Description of Work: Hydrojet with camera service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$478

Adlen S.
10/2012
5.0
excavators, plumbing, drain pipe
  + 1 more
This project began after a random guy stopped by the house (we just purchased and had up for re-sale) and told us that the plumbing was collapsed under the kitchen area. We asked a plumbing company we had done business with before for an estimate ($13,000) and thought it was quite high but knew this wasn't a simple project. That plumbing company had been at this property before and already had a disk from the previous year when they ran a camera through the lines. They told us there was the collapsed line under the house and we would need to bypass the plumbing under the house and add a lift station. I checked Angie's List and contacted Will's Plumbing after seeing such great reviews. We began with a couple of estimates back in August 2012. Ian came out to investigate to be able give us an estimate. Ian, a co-worker, and Cindy (from their office) spent time reviewing our existing disk but never saw a collapsed line that the other plumber claimed there was. To make sure they didn't miss anything they came up with a three step scope for the project that included costs. We also asked them for a worst case scenario, which they also did. Each step of the way, I was very informed and dealt with a very friendly staff. They had to tunnel under the house from two separate places and Pedro, the subcontractor who did the tunneling, was excellent. We completed the job last week for half the "other" guys estimate and it was fixed the right way. We can now put the house back on the market knowing the drain will function properly.
Description of Work: Hydrojet the lines, augered to clean out the lines, and ran a camera (several times) through the line to locate supposed collapsed line under the house. Ran hydrostatic test (several times) to confirm no leaks in the lines. No collapsed line but Identified the area under the house/slab that was leaking, installed a clean out and replaced a section of root-infested drain line. Tunneled under the back of the house to replace bad section of pipe under the kitchen. Tunneled under the front of the house to replace a leaking connection under the front toilet. Cleaned up after themselves every time, hauled off excess dirt and debris. (This was not a one day project!)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Will's Plumbing & Testing Service
We run our company on the basis of honesty, integrity, and fair play. We don't believe in "making up work" just so we can make more money. In the distant past, I have had to relieve people of their duty (fire) for doing just that......charging and performing work that wasn't necessary. Many of the service companies in this industry and others do not care if one or two customers get "took" in the course of business as long as they don't lose money. That is not how we operate. Angie's list helps us keep the guys in the field and the office in all our dealings. Many companies don't do very well on Angie's List and don't want the reports....I want a report on every job, if we can get them. We want to know what our customers think of us. Thank you for the business and we will continue to improve, with your help. Will Shilling

Yvonne M.
10/2012
5.0
plumbing
  + -1 more
On time - professional. David & Charlie.
Description of Work: Estimate on leak damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Mary Robert Z.
10/2012
5.0
water softeners
  + -1 more
Fantastic! We called at 7:00 am a Friday night because we had no water. Plumber arrived within an hour &unclogged pipes. New softener installed on Monday. David was friendly efficient and knew what he was doing!
Description of Work: Installed new water softener and unclogged pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Kevin H.
10/2012
5.0
plumbing
  + -1 more
Was not able to fix softener, fixed disposal.
Description of Work: Checked water softener and repaired food disposal unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mini V.
10/2012
5.0
plumbing
  + -1 more
individuals. This crew work as if they are the owners of the company. Great assets to Wills company. Great Job. I recommend them to my own company and to all my friends. Thanks Mini Varghese (Realtor) Prudential Penfed San Antonio
Description of Work: We have received excellent service from Wills plumbing. I called them on Tuesday, they came on Wednesday and gave us the estimate, Thursday the job was done. I would like to mention some of the names: Cindy, Helen, Roger for handling the service desk. Anthony for conducting an excellent diagnosis and recommendations, David and Charlie for conducting the job. Great team work and as a Realtor I have worked with many companies and

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Ray G.
09/2012
5.0
plumbing
  + -1 more
They tested the plumbing and found leaks.
Description of Work: Tested plumbing for leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Will's Plumbing & Testing Service
when it comes to "testing", that's where our company shines. I have been testing and training other plumbers how to test plumbing for 19yrs. now. It is not an easy process to do it right, it takes being concientious and thorough. These plumbers are in contact with the office and our Service Mgr., Anthony, to make sure if they have questions we are available to answer them. Thank you for allowing us to serve you, our customer, every day. Will S.

Jennifer J.
09/2012
5.0
plumbing
  + -1 more
Very friendly called when they ran a little late, kept us updated on progress.
Description of Work: Used anger to unstop toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Cecilia V.
09/2012
5.0
plumbing
  + -1 more
From my first call, our experience was great. An appointment was easily scheduled by Cindy and confirmed by Roger. The estimate given was significantly lower than those by other companies. Cindy went out of her way to help me locate (at the last minute!) the shower fixtures that I wanted but had been unable to find and arranged for their purchase at the company's discounted rate. She even offered to have the men pick up the toilet we had purchased elsewhere, on their way to our house, so that we would not be inconvenienced by having to haul it home ourselves. David and Charlie arrived punctually and each set to work on a different task. They worked efficiently and left their work areas spotless. Both gentlemen were extremely professional and pleasant to be around. I have rarely encountered a service company so responsive to its clients' needs and one in which EVERY team member is committed to excellence and customer satisfaction. I have used several plumbing companies in the past, but will only use Will's Plumbing in the future.
Description of Work: We had a leaking shower valve that had been repaired by other companies more than once and finally decided to have it completely replaced, as had been previously recommended. We also had a toilet replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$695

Response from Will's Plumbing & Testing Service
These are the reports I LOVE to read, they make it worthwhile to come to work every day! David is new to our company, but his love of the job and enthusiasm are great to be around in the mornings. Charlie is an apprentice who has been with us for about 2yrs. and he has greatly improved under our guidance. Thank you for such a wonderful opportunity to read such glowing reports. We rarely in the past got to actually hear what our customers think of us or say about us before Angie's List. Thank you Angie's List customers for being part of such a wonderful experience in an otherwise not so glamorous profession! :-) Will Shilling

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Insured

Licensed*

Trade License Number
18587
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
08/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Gas Grills,
Fireplaces,
Water Coolers

FAQ

Will's Plumbing & Testing Service is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Will's Plumbing & Testing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Will's Plumbing & Testing Service does not offer free project estimates.
Yes, Will's Plumbing & Testing Service offers eco-friendly accreditations.
Yes, Will's Plumbing & Testing Service offers a 10% senior discount.
Yes, Will's Plumbing & Testing Service offers emergency services.
Yes, Will's Plumbing & Testing Service offers warranties.
Will's Plumbing & Testing Service offers the following services: Residential & Commercial Plumbing. Water Heaters. Hydro-Jetting, Below-Foundation Tunneling. Sewer Pipe & Building Drain Repair & Replacement, Drain Testing, Leak Location. Sewer & Drain Cleaning. Sump Pumps. Gas Line Replacement. Gas Line Testing. Trenching & Excavation, Sewer line Replacement.
Medical Gas.

Contact information

318 E Nakoma Whse 3, San Antonio, TX 78216

http://www.willsplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM