Since 1974, when David Wilks opened up his family-owned appliance and repair store in south San Antonio, Wilks Air Conditioning & Heating has been providing dependable air conditioning and heating service to Bexar and surrounding counties. David groomed his son, Patrick, into the business, and in 2009, after working for a large San Antonio air conditioning firm, David’s nephew Keith Wilks joined the company, adding to the company’s focus on highly trained air conditioning services, and further strengthening Wilks Air Conditioning & Heating as a family values business.
Jason did a great job ..,my 88 year old mother is able to stay warm,we would like to thank the wilks family and his staff on a job well done… I will continue to use wilks AC and heating and I would recommend them to all my friends and family members.
Description of Work: Heating ,Need a new board..
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
WALTER L.
11/2018
5.0
heating & air conditioning/hvac
+ -1 more
The house is a 1940 era bungalow style home, with all the complications required to work on such an old house. Job was estimated by Gregg Rankin with assistance by Fernando. Both did a thorough job and explained what they would do and how the process would proceed. Demolition happened on the first day with a 4-man crew supervised by Fernando. Ryan, Cody, Joel, and Garrett did the heavy lifting required to remove the old duct work, two attic furnaces and two outside condenser units. Everything went smoothly and they cleaned up inside and outside when done. They next 2 days were spent installing new duct work, vent covers, and attic furnace. The final close-out and install of the outside condenser unit was done last and every.thing went perfectly. A french drain was being installed during the A/C install and Fernando and crew were flexible to allow me to get the drain finished before the outside work was done. I want to commend the entire team for their professionalism displayed during this job. Gregg did a great estimate and explained the equipment and installation process very well. He even came back to the job site from time to time to see that everything was satisfactory. Fernando was the site supervisor and his team, including Ryan, Cody, Joel, and Garrett were all very professional and skilled at their jobs. I am sitting in my old 1940 bungalow with very comfortable heating, balanced temps in every room, and a new quiet furnace in the attic. Thanks, Wilks!
Description of Work: Complete replacement of residential A/C and Heat system, including new ducts, grills, wiring, attic unit and outside condenser.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,700
Raymond D.
09/2018
5.0
heating & air conditioning/hvac
+ -1 more
They measured the home and calculated the correct size of unit to cool our home. The workers were very prompt and conscientious and did an outstanding job. Fernando, the team leader, and Garrett as well as a third employee worked hard to make sure we had cool air before the end of the day. We are thankful for their efforts.
Description of Work: Removed 2 central AC units, redesigned the duct and return system and installed a single A/C unit to cool the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Raymond D.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
Great work and the motor installed was a quieter and smoother running motor than the old one.
Description of Work: Replace A/C Motor
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Raymond D.
06/2018
5.0
heating & air conditioning/hvac
+ -1 more
Great work and performed in a timely manner.
Description of Work: Check 2 ac units.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Raymond D.
02/2018
5.0
heating & air conditioning/hvac
+ -1 more
Great Job, very pleased with outcome.
Description of Work: check 2 ac units
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Wilks Air Conditioning & Heating
Thank you for your business and review!!
Raymond D.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
very professional and knowledgeable
Description of Work: Inspected to central AC units
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Ralph K.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
Wilks A/C has serviced our A/C for over two decades and never disappointed us or those we recommended him to. He was recommended to us by our previous service when he retired. When our original A/C was notrepairable, due to cost, David recommend Rheem and it has been superior to the old one. After 7 years with yearly service it has not given us a single problem and runs cheaper too. In ten years I believe it will pay for itself. There is no doubt in my mind that Wilks is the fairest, honest, trustworthy and real American I have done business with. You can't go wrong with Wilks, is my opinion!!!!!!!!!!!!!!!!!!!
Description of Work: Routine Scheduled Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah S.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
We have 11 AC units on two commercial buildings. They are customer oriented and focused. I've had to call them at least four times since we've had roof work going on due to hail damage. Two of the times, there was no charge for the work. Every technician they have come over are professional and thorough. I cannot say enough about this company and I'm so happy they won the bid. The office staff are great, from the front desk staff to the billing staff. It's so nice to know that I can work with a company and know that it's going to be a pleasant experience. We had a roof leak and called them and was told that they wouldn't be able to make it out until the next day. I received a call 10 minutes later and they said they would have someone out today. Wilks technicians and scheduling staff will show up at times the best fits my tenets' needs.
Description of Work: They do HVAC for our commercial properties in San Antonio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Teresa M.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
Super helpful and understanding to our needs in our new home. Will be doing semi annual services. Thanks Andy!
Description of Work: We did the 19 point service. Great deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Mary Lou W.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
They were excellent. We are not using them right now because they no longer give a discount and their prices are higher than other companies. Wilks is a very fine company and we used them for many years. They did excellent work, and we enjoy working with the, and we wish we would still work with them if they gave us a discount.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Leslie H.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
They are very good, and I really like them. I didn't do it. They had put my air conditioner before and they did a really good job. It went out and I needed it immediately, and they came out right away.
Description of Work: They gave me an estimate because I had mold around the main unit and thought I needed all of my ducts replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Sandy F.
04/2015
5.0
appliance repair
+ -1 more
They have always been honest and I have used them several times to fix things. They were referred to me by my neighbor and it was easy to make an appointment with them.
Description of Work: They came to fix my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
burma H.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
I've been going with Wilks for a couple of years now, and I've been satisfied. They come in a timely fashion. They do what is necessary and seem to be competitively priced and I'd be happy to recommend them to others. They are reliable, when I call them, they come promptly. You don't have this long wait. It's so nice to find someone who comes and does what they are going to do.
Description of Work: I had them come and do the spring service for the air conditioning and provide some freon for the air conditioner. They came in, cleaned the filters, checked everything, checked the freon. Everything you need for maintenance. You need to have both the heater and air conditioning checked. I have a ventral property and they did install a system in that property and everybody has been very happy.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$186
Egon A.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
They were very good. For the first time in so many years that we've had air conditioning, we have been dealing with people who were absolute crooks who had ruined everything. But Wilks is very good. They rebuilt the whole thing. They're tremendous and I highly recommend them. They fixed everything, from A to Z.
Description of Work: They did a complete rehaul of our HVAC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Wilks Air Conditioning & Heating
Thank you for the kind review. It was a pleasure fixing your ducting. I'm glad everything is working for you. Feel free to contact us anytime if you need anything in the future.
Jean P.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
They're a wonderful company. They're really great. They're really thorough. They're great on their pricing. It's a family owned business. They're just really nice. I've used them for years. They also installed the entire unit in my house when I had it remodeled. I would recommend them highly. The years I've used them, they've always been reliable and reasonable. They don't do unnecessary repairs.
Description of Work: It was a system check.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Raymond C.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
The services was fine. They did a good job at a pretty reasonable price. They were right on time.
Description of Work: They serviced us up for the year and we had small problem with the small unit and they repaired it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
SAMUEL C.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
They were very good. They did a good job. I would recommend them. They were very honest. They gave me a very good description of what the status of my A/C unit is. They didn't try to overcharge or anything. I've used them before so I went back to them.
Description of Work: ....
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
burma H.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
Well I've been going with Wilks for a couple of years now and I've been very satisfied. They come in a timely fashion, they do what ever is necessary and they seem to be competitively priced. I'd be happy to recommend them. Well they are reliable, when I call them they come promptly. You don't have this long wait. It's so nice to find someone who comes and does what they are said they are going to do.
Description of Work: I had them come and do the spring service for the air conditioner and provide some freon for the air conditioner. It's a maintenance contract. Well they came in and they cleaned the filters. Checked everything, they checked the freon. Everything you need for maintenance. You need both the heater and the air conditioner checked, spring and fall to be on the safe side. I have a ventral property and they did install a system in that property and everybody is very happy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas H.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
It was great. They have always been good. We've been using them for years. They are reasonable. I trust them. They have never overcharged us or done work that didn't need to be done. They do good work. They are honest and reliable. We've never used anyone else.
Description of Work: They always check our heating and air conditioning. They fix any problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra T.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
Excellent! Another company couldn't get it to work. They were very professional and knowledgeable. They went above and beyond to try to find out what was wrong with it so they could get it working again.
Description of Work: They serviced my air conditioning unit. They did maintenance because it was not working, and they got it to work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Charles F.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
My experience with them was good. We've used them in the past for a variety of things and they've always done really well. I had no problems with scheduling. They only give you a general timeline, like noon to 4:00. I feel comfortable asking them questions. I don't feel like they're rushing me or they're trying to sell me something I might not need.
Description of Work: They winterized my HVAC. They checked to make sure that the air conditioning and heating was ready for the winter. They made sure everything was working okay.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Karen C.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
They were really good and it's cheap.
Description of Work: They came and did a maintenance check up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Wilks Air Conditioning & Heating
Thank you for doing business with our company! We appreciate the opportunity to service your home and look forward to being your service provider in the future!
Michael E.
12/2014
5.0
appliance repair, heating & air conditioning/hvac
+ 0 more
Arrived on time, found the problem quickly, ordered replacement parts, installed parts and fixed the problem.
Description of Work: Diagnosed and repaired airconditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Wilks Air Conditioning & Heating
Thank you for doing business with our company! We appreciate the opportunity to service your home and look forward to being your service provider in the future!
Mark F.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
This group is very good and deliver quality work.
Description of Work: Quarterly review and maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Wilks Air Conditioning & Heating
Thank you for doing business with our company! We appreciate the opportunity to service your home and look forward to being your service provider in the future!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Appliance Repair,
Plumbing,
Air Duct Cleaning,
Appliance Repair - Small
FAQ
Wilks Air Conditioning & Heating is currently rated 5 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 3:00 PM
Wilks Air Conditioning & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Wilks Air Conditioning & Heating offers free project estimates.
Yes, Wilks Air Conditioning & Heating offers eco-friendly accreditations.
No, Wilks Air Conditioning & Heating does not offer a senior discount.
No, Wilks Air Conditioning & Heating does not offer emergency services.
No, Wilks Air Conditioning & Heating does not offer warranties.
Wilks Air Conditioning & Heating offers the following services: Central air conditioner installation & repair.