Whitley's Lock And Safe

Locksmiths, Doors

About us

Whitley's Lock & Safe is family owned & operated since 1985. We are Licensed and bonded and employ highly trained Locksmith professionals who are available to assist you for all of your Security needs. Whether you need keys duplicated, a rekey on your new home, or Electronic locks for your business our Highly Trained Locksmiths are here to help. There is nothing more important to us than the security of your family home and business. Call us today and let us know how we can help!

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Locksmith, rekeys, hardware replacement, electronic locks, automobiles, lockouts, safes sold & repaired.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9258 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 258 reviews

Gary M.
06/2021
5.0
locksmith, doors
  + 0 more
The service man arrived early. He also called when he was about 15 minutes out. He was extremely courteous and took less than 30 minutes to do the work. The total for the service call, parts, installation and tax was $142.87. I am happy with the work and Whitley's.
Description of Work: Replace interior parts (latch bolt) to two door handles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142.87

Greg D.
12/2020
5.0
locksmith
  + -1 more
Quick service.. came out right after i called. Polite, clean and professional technician.. got right to it, and fixed the problem. Very happy with the service.
Description of Work: Repair a deadbolt lock that suddenly wouldn't allow unlock with a key

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Carolyne W.
12/2020
5.0
locksmith
  + -1 more
No problem at all with the contractor
Description of Work: "Fix dead bolt "
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Scott A.
10/2020
5.0
locksmith, doors
  + 0 more
The locksmith did an outstanding job.
Description of Work: Old locks were picked and serviced along with re-keying.
Rating CategoryRating out of 5
Yes, I recommend this pro

Debbie K.
09/2020
5.0
locksmith, doors
  + 0 more
It went great. On time, friendly, and efficient
Description of Work: Rekeyed 3 locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon S.
10/2019
5.0
locksmith
  + -1 more
They did a phenomenal job and were very professional. I’d recommend them to anyone.
Description of Work: Rekey entire house snd recode doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John C.
07/2019
5.0
locksmith
  + -1 more
I took the deadbolt to them, and they rekeyed it right away for a very reasonable price. They really know their stuff.
Description of Work: Front door lock rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeannette F.
03/2019
5.0
doors
  + -1 more
Whitley's Lock and Safe contacted me right away. JC came the next day. He was punctual, prompt and efficient. I was charged $49 for the service call, $11.50 for each lock, and $2.25 for each key. I had three locks re-keyed and they all work like a charm. It took him less than an hour to complete the job. I highly recommend this business.
Description of Work: I needed to have three locks re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Randall S.
03/2019
5.0
locksmith
  + -1 more
He did not have what I needed, but was very professional in our conversation. He listened to me and outlined several solutions to my need. Then he recommended another locksmith store that he thought would be able to handle my need, Amerikeys. He didn't have to do that, but showed his concern for me. If I ever need any lock service that he can provide, you can bet I'll call him first and will recommend him to others as well. BTW the store he recommended did have my solution. They're not listed here, but should be!!!
Description of Work: Remote and ignition keys for my classic car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Fernando L.
12/2018
5.0
locksmith, doors
  + 0 more
The locksmith arrived as scheduled, did an excellent job and made honest recommendations which saved me money. I also thought what I paid for the three issues addressed was reasonable. I would hire this company again in a heartbeat.
Description of Work: Re-keying, addition of sliding door security bar and deadbolt plate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randall R.
12/2018
5.0
locksmith
  + -1 more
I contacted this company because of all the positive reviews, and Ron lived up to my expectations. I give my highest recommendation.
Description of Work: We had multiple doors re-keyed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$204

Michael P.
12/2018
5.0
doors
  + -1 more
Very well! In the end the locksmith repaired several locks that needed fixing and rekeying!
Description of Work: Door latch repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Juanita N.
07/2018
5.0
locksmith
  + -1 more
Excellent. The locksmith arrived on time, as friendly and professional, and did a great job.
Description of Work: Installed a smart lock for my front door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$93

Susan C.
04/2018
5.0
locksmith, doors
  + 0 more
They replaced the lock, re keyed it to an existing key. They also adjusted the door. The price was not as expensive as I thought. The service was great. I would use them again.
Description of Work: Called in to have a lock replaced or repaired. Door was not closing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Michael F.
02/2018
5.0
locksmith
  + -1 more
The experience was incredibly positive. It felt as though Whitley's dropped everything and immediately dispatched service men to our locations. This is the second time I needed a locksmith recently, and both times the service, price, and whole experience was outstanding.
Description of Work: Keys to multiple business locations and the home were stolen, along with documents containing the addresses to those locations. We needed all locations and many locks and keys changed out as quickly as possible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill R.
02/2018
5.0
locksmith
  + -1 more
Actually went into store, picked the safe I wanted, delivered and installed (bolted down) same day! Answered all questions I had and friendly customer service!
Description of Work: Purchase and installation of new safe!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Denise S.
01/2018
5.0
locksmith
  + -1 more
Amazing. I called Whitley Lock and Key to use the $10.00 off coupon. The key to the file cabinet was lost. I called and the gentleman to ask him to come by and make another key and he said if there is a number on the lock on the cabinet they could make the key and I could come by and pick it up. I couldn't see the number clearly so he said to take a picture of it with my smartphone and send it to him. That worked perfectly. He said I could pick the key up in about 15 minutes. Took me longer to drive over there to pick it up. It is really nice when a company saves you money and doesn't try to take advantage of you. Would use them again. Have referred friends to them. We lose ours keys :-). I had one extra key also made since they reduce the price for any additional keys.
Description of Work: Key for file cabines

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Joyce S.
12/2017
5.0
locksmith, doors
  + 0 more
fine! can't remember what I paid but i think it was about the going rate - don't think I could have gotten it done for any less with reliability
Description of Work: a digital lock put on

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JODY S.
11/2017
5.0
locksmith, doors
  + 0 more
He answered any questions we had and he insisted on cleaning up the wood chips from drilling the holes on his own. He was very nice and professional. Will recommend to others and will hire again.
Description of Work: I had a strikeplate installed and he removed my deadbolt and doorknob and installed the new one I purchased. I'm glad we hired them looks like a tough job but they left my door frame intact with no blemishes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

FRANCES G.
10/2017
5.0
locksmith
  + -1 more
Great. He came on time. Rekeyed the House. Was very helpful.
Description of Work: New locks on doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88.22

Joyce G.
09/2017
5.0
locksmith
  + -1 more
VERY PROFESSIONAL AND QUICK. LOCK SLIGHTLY OFF CENTER BUT NOT ENOUGH TO CALL HIM BACK.
Description of Work: ADDED A LOCK WITH KEY TO A CLOSET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Yolanda U.
08/2017
5.0
locksmith
  + -1 more
Work was done on time and in a very professional manner. Price was right and I would definitely use this company again. Highly recommend this company.
Description of Work: Front door keyset was replaced, two door knobs in laundry room were also replaced and then all keys were rekeyed to one key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth N. H.
07/2017
5.0
locksmith, doors
  + 0 more
Good work. This is second time used Whitley's
Description of Work: Realign 3 strike plates front door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Terry C.
07/2017
2.0
locksmith
  + -1 more
I setup an appointment and was given a 3 hour window from noon-3pm. At 3pm I heard nothing and no one showed up. I called and they said I was supposedly next on the list. I asked an approx window because I had an event at 6pm and I wanted to make sure they had time to do the job. The owner came on and could not have cared less. He said appointments aren't guaranteed and what more did I want since I was next on the list. Someone finally did come out, and the tech that came out was nice, professional and did a good job. However if the owner treats his customers this way I will not be giving them any more of my business. If you value your time I would look someone else for your locksmith needs.
Description of Work: I had my whole house rekeyed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$120

Roxi C.
07/2017
5.0
locksmith
  + -1 more
All went perfect. I felt comfortable with the technician coming into my home.
Description of Work: Change locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

14542 Brook Hollow Blvd, San Antonio, TX 78232

whitleyslockandsafe.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors

FAQ

Whitley's Lock And Safe is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: Closed

Whitley's Lock And Safe accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Whitley's Lock And Safe does not offer free project estimates.
No, Whitley's Lock And Safe does not offer eco-friendly accreditations.
No, Whitley's Lock And Safe does not offer a senior discount.
Yes, Whitley's Lock And Safe offers emergency services.
Yes, Whitley's Lock And Safe offers warranties.
Whitley's Lock And Safe offers the following services: Locksmith, rekeys, hardware replacement, electronic locks, automobiles, lockouts, safes sold & repaired.

Contact information

14542 Brook Hollow Blvd, San Antonio, TX 78232

whitleyslockandsafe.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed