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The Guild Collective - San Antonio

Skylights, Solar Panels, Roofing,

About us

We are a guild of master craftsmen who use our heritage, handed down through generations to improve the lives of others by working on their beloved homes. Our process, our method and mission is to keep the tradition of craftsmanship alive and well. We find that we’re actually flourishing in this high-tech age and we use our hands to create things that will live on and make a difference in the lives of our customers. Improve and protect your home or business with state of the art skylights, tubular skylights, solar attic fans, garage fans, gutter systems, and a quality roof. We offer versatile solutions so that we’re the only call you have to make!

Business highlights

19 years of trusted experience

Services we offer

Let us take care of the top of your house! Improve and protect your home or business with state of the art skylights, tubular skylights, solar attic fans, garage fans, gutter systems, and a quality roof. We offer versatile solutions so that we’re the only call you have to make regarding any of the following services: Skylights Ventilation Gutters Roofing

Services we don't offer

Solar Lighting

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.983 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 83 reviews

Dale P.
06/2014
5.0
solar panels
  + -1 more
Lawton was very courteous and professional. He explained exactly how the solar fans work and didn't leave until all questions were answered. Time will tell if the fans make a difference but they are already pulling out a huge amount of hot air.
Description of Work: Installer courtesy superior

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

John D.
05/2014
5.0
roofing, skylights, solar panels
  + 1 more
Back in 2013 we installed two 14 inch Sola Tubes in the living room. Before dark and cave like during the daylight hours even with the blinds open. Dramatic change with the tubes. Now we have a bright living room and just could not be happier with the results. May 2014 had two of the larger attic fans installed. Prior we just had two turtle dome passive vents. I have not been back up in the attic since the install but I am sure things are much better. Very dependable company. Arrived on time. Very professional and cleaned up after themselves. If you are looking for a relatively cheap way to brighten your Cave, then you probably want to look into this Company. I will give them 2 thumbs up!
Description of Work: May 2014, Installed two (2) Solar Fans, October 2013, installed two (2) Sola Tubes 14"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Edward W.
04/2014
5.0
skylights
  + -1 more
The salesman in their office was very informative. We assumed we should install two units. He suggested the installer to determine if we should install one or two. When he arrived, he agreed two would be better light in the room. He installed both of them in August on a very hot day. He spent a great deal of time in our attic with no complaints. Installation went great and have enjoyed natural light in our living room from sun up to sun down. The tubes do through great light even on cloudy days.
Description of Work: Installed (2) Sola-Lites in my living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jimmy A.
04/2014
5.0
skylights
  + -1 more
We have 2 friends who have Solalites in their homes and were impressed with the amount of light they give to a space. My husband and I decided to have a large Solalite (with light kit) installed in our kitchen which we love so munch we had them come out again and install another 2 Solalites. One in our laundry room and the second in a bathroom. The following week we had a new roof put on our home and the owner of the roofing company commentated that the Solalites were "nice". We are very pleased with the company, installer Gary and the Solalites! Thank You! Highly Recommended!!!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Sandi B.
02/2014
5.0
lighting
  + -1 more
They were very good, they were a higher quality than some of my neighbors had gotten from someone else. I decided to go to their showroom, and they had a completely dark room with no windows, and no doors, and they walked in, and they opened solar lights, and I could see it was much better than my neighbors. They came out and gave us estimates, and they had different designs.
Description of Work: We used Sola-Lite Incorporated. We got some solar fans, and solar lights in the roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,776

Roy F.
02/2014
5.0
skylights
  + -1 more
We had talked with office staff over 1 1/2 years ago, but other needs had priority before the installation of the solatubes we had seen at friend's home. We felt the pricing was fair, the work professional, and the product excellent! Will recommend to neighbors and friends!
Description of Work: John B came on time and fully ready for complete estimate for solatube for dark hall bathroom and to replace existing vent fan with fan incorporated with solatube.in ceiling. After estimate and checking our attic and existing ceiling vent fan. Price was reasonable and John was ready to install. Roof venting was done along with installing the solatube. The amount of light now coming into this previously dark bathroom is amazing. No lighting needed on most days! What a great improvement. John was professional, diligent in performance of his work, careful to clean up after the job was completed and answered this customer's questions thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher S.
01/2014
5.0
skylights
  + -1 more
Went good. Made appointment on phone and guy came out next morning. I had a $60 off from mail flyer. Guy installed it fast. He was neat, clean, nice, professional. And this thing puts out quite a bit of light during the day. Installed it in a stairway and provides great light. Then at night it automatically comes on and uses 4 LEDs to provide light at night. I would say the LEDs provide about 100 to 150 watts of incandescent light equivalent.
Description of Work: install Smart LED solatube

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$786.71

Sharyn U W.
12/2013
5.0
skylights
  + -1 more
We live 30 miles north of town in Spring Branch. The day after I called Sola Tube, Gary came by and gave us an estimate. (The estimate cost $60.) In less than a week, all of our Sola Tubes' flashings were replaced. Gary was efficient, friendly, and unobtrusive. I rank Sola Tubes as an A+.
Description of Work: We have 10 year old Sola Tubes. One of the flashings was leaking such that we had to put a bucket under it during the rainy season in October (and had to empty the bucket out several times a night). Sola-Lite replaced the flashings for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,091

DONALD S.
11/2013
5.0
roofing
  + -1 more
The company did an excellent job! My initial contact with the owner was very informative. He provided great information regarding how to best ventilate my complicated attic and suggested both intake (bring in fresh air) and exhaust vents to evacuate air from the attic. He also suggested we use thermo switches so the units would work only when the temperature reached a specified temperature. Installation of the vent fans and accompanying solar panels was flawless and very neat. Gary, the installation technician was very polite and efficient. Once the work was completed, Gary cleaned up the work areas very well. Since we are now moving into winter, I can't tell just how this installation will effect my overall cooling costs but I am extremely pleased with the overall process. On a few warm days the units have run and are so quiet that I had to go to the attic to actually check that they were in fact operating.
Description of Work: Sola-Lite installed two exhaust and three intake solar powered roof ventilation units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,934

Patricia H.
10/2013
5.0
skylights
  + -1 more
Our installer, Gary, was very responsive to my questions and gave me a firm quote after looking in the attic to determine placement, etc. of the Solatube. Our entry hallway is long (19 1/2 feet) and was very dark requiring us to turn on the lights even in the daytime before answering the door or even going outside through the front door. We thought about replacing the solid front door with one with glass but that would have cost us 2 to 4 times as much as installing the Solatube and we still wouldn't have gotten as much light. Also, we like a solid door for privacy and didn't really want one with a glass panel. After Gary installed the 10-inch basic Solatube it literally was a difference between night and day! Daylight now floods our hallway and my husband and I couldn't be more pleased! We hope to have one put in our master bath (no window) and in a large butler's pantry area (no window) between the kitchen and dining areas in the future.
Description of Work: Gary installed a Solatube in our entry hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$583

Patricia A.
09/2013
5.0
skylights
  + -1 more
John was very pleasant and professional. He explained in detail the procedure of installation. Also helpful in making suggestions on placement of Solatubes. Our utility room was extremely dark with only moderate light when the overhead light was turned. We were constantly flipping on the light switch when going in and out of the garage and of course doing daily laundry. The bathroom closet was another dark area. Lighting was also dim. We were amazed at the difference the Solatubes made in our home. We keep laughing whenever we walk out of one of these rooms, telling each other "don't forget to turn off the light!". This was one of the best home improvements we have made. We are already thinking of other areas we want to add the Solatubes. You won't be sorry if you go with SOLA-LITE,
Description of Work: Installed a 10" Solatube in bathroom closet. Another 10" Solatube in the utility room. A 14" tone in the kitchen/dine area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,794

Diane F.
06/2013
5.0
skylights
  + -1 more
As soon as we moved to San Antonio in 2009 we called Sola-Lite to install attic fans and a sola-tube in a dark, upstairs bathroom. In 2009, Gary came out and was courteous, professional and very knowledgeable about the products. That visit went seamlessly and we were very happy with the fans, skylight , and service we received. Plus, our energy bills did decrease! In May of 2013 we noticed one of the attic fans was not functioning. I called Sola-Lite and the receptionist was super welcoming and helpful; she got me scheduled for the very next day. Jon came out spot-on time and was friendly and competent. He replaced the non-working fan from the outside in less than 1/2 hour and confirmed that the new fan was working properly. There was no charge because the fan was still under the 5 year warranty. Easy-Peasy!
Description of Work: Change out non-working attic fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Minette K.
04/2013
5.0
skylights
  + -1 more
I have always wanted a skylight and after speaking with Sola-Lite at recent home show, I made an appointment to have my bathroom light and fan replaced with a small daylight . Installer arrived promptly and was very patient with me and my many questions. After much discussion and reviewing of all options, I actually went with a larger diameter and different placement of Sola-Lite. I am amazed at how much light these units let in. You do not have to have the lights on even after the sun goes down. I couldn't be happier and just wish I hadn't waited so long. I am planning on having more installed.
Description of Work: I had one Sola-Lite installed in master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Darla G.
04/2013
5.0
skylights
  + -1 more
I had heard about solatubes on a home improvement radio show so I looked into them and decided they would be the perfect solution to my dark bathrooms. I've always wanted natural lighting in the baths. I checked out the various brands online and then went to Angie's list to check out Sola-Lite. When I called to set up an appointment the woman I spoke with was very pleasant and knowledgeable. She helped me select the size of the tubes and answered my questions about a dimmer switch and gave me prices. The installer called me on the appointment day to ask if he could come early because the job site for an install before before mine wasn't ready yet. When he arrived he got up onto the roof and then into the attic to make sure there were no obstacles and to check placement options. I agreed to the price and his recommendations so he got to work. He was very professional and courteous. He did a wonderful job, cleaned up any mess and I am thrilled that I now have natural lighting in my baths.
Description of Work: I had 2 10 inch solatubes and one dimmer installed in my bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,538

Gary B.
03/2013
5.0
skylights
  + -1 more
We have been considering getting Solatubes in our home for several years. Talked to the Sola-Lite representative (Gary) at the recent San Antonio Home & Garden Show, and arranged to have a representative provide us recommendations for location(s) and sizes of Solatube(s) for our house. The representative who we talked to at the show, Gary, was also the Sola-Lite representative/installer who provided us expert recommendations on where we would best benefit from Solatubes, given our objective our increasing the lighting in our family room and kitchen areas. Gary installed the family room Solatube on March 4th, and returned the following Monday to install the kitchen area Solatube. In both instances he was very punctual, professional, and completed each installation in a bit less than 2 hours. The Solatubes work fantastically in providing natural light to both areas, so much so that we haven't had to turn on any electric lights during the daytime in either location since the Solatubes were installed. Gary was meticulous in cleaning the work area following the installations, and used large sheets to protect the floor and kitchen sink area from debris during the respective installations.
Description of Work: Installed two 14" Solartubes, one in the family room area and one in the kitchen. House is one-story - family room Solartube required about 8' of tubing, while the kitchen Solatube required about 4' of tubing. Used the 2013 Home and Garden Show discounts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from The Guild Collective - San Antonio
Thank you for taking the time to write this great and thorough review. You hit on several things that we take great pride in, and that we think many contractors overlook nowadays. When dealing with Sola-Lite Incorporated, our expectation is that our Certified Installation Consultants be on-time, courteous, clean and extremely knowledgeable. This last part is nicely illustrated in your review. The reason they are called Certified Installation Consultants (CICs), instead of installers, is that they are the absolute professionals in their field. Just being an amazing installer is not enough to work here, and anyone who meets our team notices that right away. That is why we have them work at events/Home and Garden Shows. Very few companies are willing to allow their "installers" to interact directly with homeowners for fear of undermining a sale or not knowing enough about the products they install. They have to rely on salespeople, who in turn know very little about the installation process...but sure know how to nickel and dime you. Not us! We do not have professional salespeople here. What we do have is a highly skilled and knowledgeable team determined to answer all questions professionally, to make spot-on recommendations, and to treat your home with the utmost respect when you allow us to install our Solatube Daylighting and Solar Star Attic Fans! Also, thank you so much for posting the photos of your Kitchen and Living Room. WOW! What a difference, and to think, that is all natural light! Thank you again.

Radames G.
03/2013
5.0
skylights
  + -1 more
Solalite team did an incredible job, utilities went down because the attic isn't heating up, they were clean, proffessional and I highly recommend them. I have had them come and do my mothers home as well. They take care of everything, so there aren't any don'ts that I can think of. As for DO's...just enjoy...Oh- Don't freak out when the tube is connected and the amount of light comes in is vast, the diffuser spreads the light to all areas...
Description of Work: Solar tube in front foyer, solar tube in secondary and primary bathroom, Solar tube in Kitchen and hallway, solar fans in attic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from The Guild Collective - San Antonio
Thank you for letting us Brighten Up, and Cool Down, your new house. I love it when a previous customer believes in us so much that he calls us prior to closing on his new house in order to schedule his Solatube and Solar Star Attic Fan installations. There is so much that goes into moving, and it warms our hearts to know that we were a priority in your new home! Your enthusiasum towards us and our products is amazing. Thank you!

Timothy W.
12/2012
5.0
skylights
  + -1 more
The whole process went very smoothly, from the initial contact, to the installation. We are very satisfied with the end result. We would recommend this company for anyone needing this type of product.
Description of Work: Installation Consultantm, Gary, showed up at scheduled time and installed a 14 in solatube within 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2

Mary D.
11/2012
5.0
skylights
  + -1 more
The installer was polite and professional. He arrived on time and completed the work in just over three hours, in spite of some small structural challenges. I've had Solatube skylights in the past, and found them to be an excellent ,energy efficient way to illuminate dark spaces. Sola-Lite company was a pleasure to work with. The bid was accurate. The work was explained in detail, and the result is a lovely bright space.
Description of Work: Sola-Lite installed two Solatube skylights, one in a kitchen and one in a dark hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Jason P.
09/2012
5.0
solar panels
  + -1 more
They were VERY friendly on the phone. They were knowledgeable, including details about the tax-rebate information. I was scheduled punctually and the employee came out with some information. No high-pressure sales techniques at all. He looked around in the attic and recommended 2 solar-vents, since I have a pretty big attic. Since I didn't have the $1300 or so to spend, he said that installing one now would help, and I could consider adding another later. Nice that he didn't push the second one. He gave me all the info I needed for the tax rebate, and within about 45 minutes the solar fan was installed. He was neat, cleaned up well, and the thing seems to be functioning well. It's hard to tell if there is definitely a difference, but the fan definitely spins like mad during the daytime, so I guess it probably does help. I was very happy with the service.
Description of Work: My attic was super hot despite recently adding insulation. I noticed I only had one passive vent for a large attic. Since I was told my roofline wasn't long enough in longest linear dimension for a ridge vent, the roofer recommended Sola-Lite to help vent my attic and get the temperature down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from The Guild Collective - San Antonio
Thank you for taking the time to offer this wonderful review. Thank you for noting that our employees are courteous, punctual and not pushy. You brought up a very importatnt point by mentioning that our Certified Installation Consultants make expert recommendations, but we do not push a customer to purchase anything they are not ready to get. Maybe it is just the military side of my management style, but we are up front and do not use hard sales tactics here! Because of the power and efficiency of our Solar Star Attic Fans, even when installing one fan when two are recommended, we know there will be a difference in attic temperature. This will translate into a more comfortable house. Many times when a homeowner sees this, they will then call us back to get the remaining fan(s) that we recommended in order to reap the full electricity-saving benefits of our Solar Star Attic Fans! Not too mention, adding years to the life of your Air Conditioner!

Kurt O.
07/2012
5.0
skylights
  + -1 more
They were responsive by both phone and internet as I inquired on the internet and then just decided to call. Although I cringed at the price I can tell you first hand it is a very fair price after installing a 10" tubular skylight on my own. We had two 14" skylights installed . He was done with both lights and clean up in about than 3 hours (keep in mind my install may be different than yours). Moreover, the installer was the quintessential example of an Angie's List provider as he was very nice, courteous, punctual and a hard worker. Thank you for a great job and a very seamless project!
Description of Work: Sola-Lite installed two 14" skylights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from The Guild Collective - San Antonio
Thank you very much for this report. I will be sure to pass your kind words on to John, your Certified Installation Consultant. As you eluded to, our training helps us make recommendations and install with an unmatched efficiency. As of July 2012, John has installed over 3000 units, so we are confident that he will do a great job from being on time, the installation process and clean up. Yes, I said 3000 installations, and he is our LEAST experienced installer :) Thank you for recognizing his timliness, responsiveness and efficiency in your report.

Elaine B.
05/2012
1.0
skylights
  + -1 more
I left two messags and after no return calls - elected to go with another Angies List company.
Description of Work: They never returned my calls.

Rating CategoryRating out of 5
responsiveness
1.0


Response from The Guild Collective - San Antonio
First, let me apologize if you left messages and we did not return your call. This is unlike our company, as you can see from our many other positive reviews. I have been looking through call records, our database and our notes trying to see when you called and how we missed it. Currently, I cannot find any record of this, but I will keep digging so that this doesn't happen again. I hope that all potential customers understand that UNINTENTIONAL errors like this may occur. We would never intentionally not call someone back. We are the 5th Largest Solatube Dealership in the country, but we are not so big that we don't need your business! Nor are we a corporation where our customers are just a number/time slot. We care about you and your home, which is evidenced by the fact that we receive Christmas cards from some of our customers. Please also understand that this is our livelihood. Losing your business because of a call that was not returned promptly is bad enough, but to get an F-rating when we are a 1st Class Company is something that I wish you would reconsider. I assure you that if any message is overlooked, it is unintential, and it is never worth the power that an F-rating holds over a company's head! We are an Angie's List Super Service Award Winner for 2011, we are a multiple winner of Angie's List POH (this April in fact), and we have an overall A-rating in every consumer review site you look. I implore you to remove this review. F-ratings should be reserved for unscrupulous companies that steal your money, lie to you, or do shoddy work. A common error should not place us in that same category.

Mary P.
03/2012
5.0
heating & air conditioning/hvac, skylights
  + 0 more
The installers are very quick and efficient. Takes almost no time to install. Gary, who installed our skylights, is really pleasant to work with, and Jeremy, the owner, is very accessible and accommodating. I have wanted a skylight for many years my upstairs hallway bathroom, and it really lightens up the space. One thing you become aware of after you install a skylight is how much the light varies throughout the day. The light is prettiest in bright sun and the amount of bright light you get will depend on where your skylight is in relation to the sun and your roof line, as well as the weather, of course. I had a 10" skylight installed over our bathroom counter. When the sun is bright, the skylight shines beautifully on our counter top, and now i can even grow a plant in what used to be a very dark bathroom. One thing I often do (even a couple of months after installation) is to reach into the bathroom to turn off the lights as I walk by, only to notice they aren't on. Sola Lite had earlier installed 2 skylights in another house we own. They lightened up the dark hallway and interior bath and made the house much more cheerful.
Description of Work: Installed Sola Lite in bathroom. I have used them before and they are great people to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from The Guild Collective - San Antonio
Thank you for your kind words. I will be sure to pass them on to Gary. I remember looking at that bathroom with you a couple of years ago. I am glad you finally won your husband over and had us Brighten that room up for you. Now, if you can just talk him in to letting you do the other remodeling projects that you mentioned :) Thanks again, and I am glad you are enjoying the natural light from your new Solatube Daylighting System.

K B.
02/2012
4.0
skylights
  + -1 more
Overall, it went well. The installer was courteous and did not waste any time unnecessarily,but took the time to figure out exactly the correct placement where the light would enter the rooms for the best benefit. We don't know if, at that time there were other designs other than what we got. If so, we might have preferred something other than round shape. There has been no problem as far as leaking or anything else so far. The only negative thing was that when he sat on sofa to process credit card, he got greasy black spots along bottom edge of sofa coming from the back of his slacks. We didn't see it until later, but weren't too upset because we were going to replace sofa anyway. Otherwise, we would have called and gotten Sola-Lite to clean it. The other thing is that although we had a coupon, later on at end of November there were coupons from this company for much greater discount. If we'd known, we would have waited.
Description of Work: Installation of 3 skylights, one in living room and 2 in loft.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,780

Response from The Guild Collective - San Antonio
I appreciate your report. I am glad your overall experience with us was positive and that Gary's expertise allowed for proper placement of your units. This is a big reason why we do not utilize subcontractors for our installations. Our Certified Installation Consultants are employees, are fully insured, and they have completed over 10,000 installations combined. I want to stress that our regular everyday prices are the lowest prices for Solatube Daylighting Systems in Texas. Although you did receive a very nice discount, I understand the frustration of buying a product only to see a little better deal a month later. Many times, companies do not have complete control over this. Your situation was one of these. Solatube International (the Manufacturer) decided to run a Holiday Greenbate at the end of 2010. This is rare for Solatube Int., as they did not run that special in 2011, so there is no way for us to know in advance. I want others reading this to know the "much greater" discount was only an additional $25 per unit. I hate that we received a C-rating on price due to this considering our everyday low pricing; and that the customer was able to receive a substantial Federal Tax Credit (that unfortunately expired for in 2011) because of the extreme energy efficiency of our products. At the time of your installation, we only offered a couple of lens/diffuser styles. In December of 2011, Solatube International did introduce a new line of Frosted Glass Decorative Fixtures. Because these new fixtures are glass, some do cost a little more than our nice acrylic lenses; but this really expands the options a customer has. Customers can stick with the tried and true lenses that we have used for 20 years, or they now have the option to personalize the interior look with one of the new fixtures. In fact, one new fixture is a square shape with frosted glass and dark trim, called the Quadra Frost. It has proven to be pretty popular. Many of these new fixtures are on display at our Daylighting Showroom on Loop 1604 between IH-10 and the Lockhill-Selma exit.

Andrea T.
02/2012
5.0
solar panels
  + -1 more
I previously used their services two years ago, but recently called them back becuase there was some water in my tubes. They came out the same day within three hours. They looked it over and didn't find any cracks. They cleaned it up and made sure the other one was fine. They did advise that I may have a roof leak. I have been happy with their services.
Description of Work: They installed solar tubing to provide what look like recessed lighting in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Guild Collective - San Antonio
Thank you for this review. I am glad you posted this. Businesses tend to shy away from posts that show our imperfections, but service is something we take VERY seriously at Sola-Lite Inc. Although we take extreme measures to build confidence in our customers and to stop issues from occurring (using only Solatube Int. products, Certified Installation Consultants who are employees, working out of a showroom vs. a garage etc.) we realize that no one is perfect. So, just like in this case, if something is not quite right; or if it needs repair, we will respond in a timely manner. We are happy to have been able to take care of you the same day that you called. We hope you continue to enjoy your beautiful, natural light from you Solatube Daylighting Systems knowing that we are just a phone call away if you ever need anything!

Laura M.
01/2012
5.0
skylights
  + -1 more
The salesman at the Sola-lite showroom did excellent work in helping us make our initial decision and following up with the actual installation. I visited the showroom at noon and by 3 p.m. the same day, two very professional installers had arrived at my home to put in the skylights! The installers carefully moved and covered my furniture, confirmed details regarding positioning, etc., and quickly and efficiently installed the skylights in about 2 1/2 hours. I was very pleased with their work and am extremely happy about the added natural light in my home.
Description of Work: We had two large 14" Solatube skylights installed in our 2-story family room after looking at several possiblities at Sola-lite's showroom and talking to the salesman about various options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from The Guild Collective - San Antonio
Thank you for this glowing review. I passed on your comments to our staff and your Certified Installation Consultants, John & Gary. We are not always able to get our guys out there for multiple installations that quickly, but I am glad we were able to make it happen for you. I had a nice time chatting with you here in our showroom and on the phone. You asked many quality questions, and I trust that I was able to answer them all for you. I know you will get many years of enjoyment from your new, naturally lit living room. Thank you again for taking the time to write this review.

Contact information

2118 Mannix Dr #201, San Antonio, TX 78217

https://www.guildtx.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Skylights,
Solar Panels,
Roofing,
General Remodeling,
Gutters

FAQ

The Guild Collective - San Antonio is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

The Guild Collective - San Antonio accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, The Guild Collective - San Antonio offers free project estimates.
Yes, The Guild Collective - San Antonio offers eco-friendly accreditations.
No, The Guild Collective - San Antonio does not offer a senior discount.
No, The Guild Collective - San Antonio does not offer emergency services.
Yes, The Guild Collective - San Antonio offers warranties.
The Guild Collective - San Antonio offers the following services: Let us take care of the top of your house! Improve and protect your home or business with state of the art skylights, tubular skylights, solar attic fans, garage fans, gutter systems, and a quality roof. We offer versatile solutions so that we’re the only call you have to make regarding any of the following services: Skylights Ventilation Gutters Roofing
Solar Lighting

Contact information

2118 Mannix Dr #201, San Antonio, TX 78217

https://www.guildtx.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed