The Dexpert

Description of Work: They were very nice when I contacted them and sent someone out to measure the deck. He came out and we discussed the options I was interested in. After measuring he promised to provide an estimate within three days at the latest. Today is August 17th. He was here a month ago. I have not received a response of any kind. Zero. Zip. Nada. Four phone calls have not been returned. I have heard very good things about their work, but if they won't communicate I can't hire them no matter how good they are. If they ever get back in touch with me, I will update this...but as of now, they get a zero in my book. The least they could do is call.

Description of Work: The weather delayed the job but I was kept informed of the delays and the workers came when they said they would. The work was done quickly and so far the decks look great despite the rain they got within hours of the job completion.

Description of Work: Stained the deck and arbor. They were very professional and did a great job.

Description of Work: I have used this provider a while back and was very satisfied. Recently hired him again to clean my deck. I was not able to get the provider back to finish the stain touch up which was part of the work paid for even though he was paid in full.

Description of Work: I had approx. 400 sq ft of deck sanded and stained. They kept me update the entire time about when they would be out to do the work. They showed up on time and always confirmed when they were coming. They bought samples of the different stains on the type of wood my deck is. The came back and did the minor touch ups that needed done right away. I love my new deck.

Description of Work: Prepared and stained a deck built off a second story. They prepared the surface and then applied the stain. They came to provide the estimate and were very informative and helped me make the best decision for the location of the deck. I was told upfront that the actual application date would be determined by the work load and where my job was in their order of work assignments. They touched base with me every Monday. They were very diligent and thoughtful in ensuring items on the patio were protected. They cleaned up after themselves. Upon completing the job a representative came back to inspect the work after a couple of days. He identified some touch up that frankly was not apparent to me, and had a crew come back and do some touch up. Everyone I dealt with was courteous, professional, respective and informative.

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