Texas Plumbing Diagnostics

Life Saver! Had water leaking on garage floor. I had used TDP before with good success so I called them. The leak was in a pipe in the wall that required minimal removal of a portion of the sheetrock on the garage side to visualize. The leak was fixed without incident. They came out in a few afters after the call on a Saturday night.

Angel was very informative, personable and knowledgeable. Angel has a calming effect even while homeowner is new at serious plumbing issues. He explained the Hydrostatic Test failed because there are at least 2 leaks in sewer lines under foundation. He cannot isolate the 2nd leak / pipe break until we repair the 1st issue. He explained the breakdown of the quote for repairing the break under kitchen, which require digging 15 'under house from back wall and paying for engineer testing plumbing repairs afterward. The charge today includes (1) Service Fee; (2) Hydrostatic Test; (3) Leak Detection Test.

Great. David was professional and detail-oriented. We had a laundry faucet hose burst Friday night and had flood inside. Another plumber came Friday morning to check on water collecting outside by front door. He turned off valve and planned to replace hoses Monday. He said he was booked Saturday, so I called Dixie because I've use Texas Plumbing Diagnostics before. I was going to wait and fix toilet myself, but am glad I had David go ahead. Yes, it was expensive, but he flushed out any blockages and could then check water pressure for more leaks. Sure enough, fixing the laundry hardware and toilet helped us diagnosis an issue remains. That is why we're having an Angie's list Foundation repair come this week for an estimate. I'll compare Texas Diagnostics and the other plumber to see which yard and home water leak location test is most economical.

We woke up Wednesday morning with water around our water heater. We TPD and they said they could have someone here Saturday morning. That's a failure for me. I've used them in the past with better results. I'm not sure if I'll use them again.

Horrible!! I talked to Dixie this morning and she told me about the service fee and estimated the cost for a valve and to tighten parts to be $100-150. I felt that was reasonable so invited company to come. Plumber came on time, took 15 minutes to evaluate the problem and make a phone call on our front porch. Took a total of 20 minutes to fix the problems - total cost $259. This price was discounted from original quoted price of $322. Price too high for 35 minutes !! Owner said this was discounted and so he did not want to honor the 5% Angie's list discount, but then did agree to do so. Unprofessional and price changes. I hope he actually fixed the leaks!!

Excellent. Plumber was knowledgeable and I asked many related plumbing questions. He even showed me how to reset a clogged disposal. He was clean and efficient and made sure I checked his work's accuracy.

Angel at Texas Plumbing Diagnostics knew exactly where to look for the problem. He went up in my attic in the middle of the summer; he came down sweating profusely and had solved the problem. Another plumbing company (listed on here with more than one thousand reviews) had already come out to my house and told me that I needed a new line installed at a price of more than two thousand clams. Some plumbers treat themselves like distinguished Doctors, charge like them, and will not do the unpleasant work. TPD went where no other plumber would go!

Great job, provided options, quick and efficient.

A previous plumber really screwed it up but they came out, figured out how to correct it and had it working right within an hour. Only complaint is they charge to just come out an provide the estimate but getting a professional quality job was worth that extra expense.

Both my husband and I felt incredibly uncomfortable with their technician. First he and gave us an assessment of about $1,100 to run less than 5 feet of water line to our fridge. He stated the company made him charge for lots of ridiculous fees. Then he starts telling us how dangerous our neighborhood is. Then he kept telling us he'd come back and "watch" my husband install the line. Finally he left the first time after formally writing up the cost assessment and charging us $69. He came back about 20 minutes later saying the company didn't have any more work for him so he could install the line then. We just moved in so we have a ton of other things to do and didn't want to proceed with it at much less we're INCREDIBLY uncomfortable with this guy. So he left a second time. We get a knock on the door a little while later & it's him AGAIN. Insisting my husband take some piece he had in the car. My husband very politely tried to get the man to take the piece back saying "I don't want you to get in trouble." "We don't need this." Guy would not take the piece back and he left. Really wish we would have never called them. The woman was very responsive over the phone and informed me the assessment would cost $69 but the technician would be able to do the install after telling us the cost. That was the only positive part of my experience with this company.

This is the third time I've used this company. The first time I used them, they saved me from a company American Home Shield sent me that actually ripped me off for a grand, and promised I needed $3000 more in work on my septic. TPD figured out my problem, and it was weird, within a couple of hours and about $500. It was great fix, and they were curious, and described it all. I've had them back twice (I live in an older home), and have been just as pleased. They are a great company, and I trust them.

First group that was able to make it on short notice as we didn't know how long the leak and been going on or where it was coming from. They located it fairly quickly with minimal holes. Master Plumber came out and directed the crew the best way to fix the problem and minimize the instability as the leak was in a corner wall. Took them the afternoon and next morning to complete work. Cut through my outdoor lighting but they fixed that. They did give a quote of their hourly rate which we thought was high but we needed someone out quick. Very professional.

Be carefull using this company if you are looking for a value added deal. Their prices are substantially higher than the competition. As mentioned, we had this same job done by another pumbling company who charged less than 1/2 the price. This company is located close to our home, we thought a high Angies rating meant we could trust them on price and quality. We paid the $69 service charge and sent them on their way.

Work was done correctly and the staff was courteous, but that can not outweigh the price they charged for one hour of labor. I provided all parts, except one, and the work was done in exactly one hour...........$577. The bill is somewhat itemized, but it is not itemized enough to truly break down the cost. It was also added wrong. I was overcharged another $10 by simple arithmetic error, but that goes in line with how the rest of the visit went.

It got done. Can't remember the cost this was a long time ago so not sure why I'm just getting this review now.

Excellent. They found the leak and fixed it before the city red-tagged us. As usual, they were punctual and did the job right the first time.

They will rip you off and you have no choice but to take it. They quoted $149.00 for a service call. Our normal plumber charges about $100 an hour. Texas Plumbing Diagnostics was after hours, so we understood it would cost a few dollars more ($100 to $149). We agreed to the price. When plumber arrived and told us what we already knew about the leak, he then told us it would be ANOTHER $349.00 to repair the leak (no parts needed)!!! So $498.00 for the plumber to be at my house for less than 30 minutes to repair. If I had said, "no thank you" to the $349.00 then they would have still charged me the $149.00 to come to the house and I would not have had the leak repaired. My normal plumber would have charged just the $100 service call to fix the leak. Luckily, I have a voice. I have a voice in Angie's List, Yelp.com, BBB.org, Homeadvisors.com and finally on a Facebook page that services many buyers and sellers of real estate.

Great experience! Highly recommend. I wanted to thank Master Plumber Angel Gregorio for the amazing work he provided! If you can believe it, it was an amazing experience. The work we needed was based on a failed hydrostatic test and the fix required digging under a house over 40 feet. Although this was an expensive undertaking, I did not feel overcharged or taken advantage of. Angel walked me through the entire process and I knew we were in good hands and that it was a fair price. Even with an expedited schedule, Angel worked with me every step of the way. He was kind and patient. Even on his off hours he ensured my house was top priority. I was blown away by their service. You get what you pay for and I definitely did when I called Texas Plumbing Diagnostics. They were excellent! Dixie was amazing. When I needed paperwork, she provided it all in perfect order quickly and seamlessly. Thank you for taking a nightmare problem into a easy solution!

I called in the morning to make an appointment for 2:30 PM. At 2:27 I received a call to inform me that the Technician was running late and would be here at 4 or 4:30 pm. At 5:15 I called to find out where they were as no one had showed up. The man who answered the phone advised me he could not get to me today, and he had lost my number and thought I lived on the other side of town. I told him that was not my error, as I had provided them with the exact info he requested. I told him I would be reporting a bad review on Angie's List, and he advised me that they would respond tactfully and then hung up.

Went great...Angel & David did an awesome job! Will definitely use TPD for any future plumbing needs.

It went well and everything was completed as promised.

I was originally quoted for a faucet replacement, which was a relatively inexpensive and quick fix. When the plumber arrived late in the day, he saw what was going on and gave me the new quote. The repair wasn't cheap, but the plumber stayed late, until it was done, working in the cold, wet, dark. The repair was done competently. Nobody likes paying for a plumber, but when you need their help, you want it done quickly, and done right. Texas Plumbing Diagnostics did just that.

Great! When the flush was not enough to really fix the problem, they made the extra effort to get anew one in place before the weekend. This involved a difficult attic access. On both visits, Dave and Angel were prompt, courteous and thorough. They also took the time to show and explain what they did so we could better understand the system in the future

Located the leak and repaired with minimal damage to the interior of the house.

They analyzed the problem, gave me an estimate, and gave the go ahead. They performed the repair in a professional and timely manner. I was happy with the results.