T & S Janitorial Services

I perched a package of (2) two hour cleanings. They came for the first cleaning and did a pretty good job. Very hard working and professional. However, since then we have called many times to set up our second cleaning with no response from them. I Han also bought a 5 hour deep cleaning for 185$ and they have never in almost 1 year returned any messages through Angie's List or phone call messages left several times for this service. Don't spend your money on them. They just take the money and run. They will never do what you payed for and you will just be out the money.

I have a disabled husband and they were very respectful of his special needs. We also have three dogs and a cat which, of course creates extra work and they took it all in stride. All was done very nicely. We definitely will use them again. We highly recommend them.

I hired them, they will be cleaning my house on a regular basis. Their cost is affordable for the work they do. We hope to have them clean our house for years.

The Job was priced at 5 hours for $225.00, but the ?Super Deal? was for $185.00 so that was for $37.00 an hour; then for 2 people it was $18.50 an hour which I feel is a very good wage at today?s standards. The couple were definitely in my home for 5 hours and were finishing up when I arrived 15 minutes from the deadline time. My house was picked up and ready to be cleaned. I had not had my maid service for 2 weeks prior to this date. I was disappointed in what their definition of a ?deep? clean is/was. My husband kept pointing things out that had not been vacuumed or done as was promised on their description page. They promised more on-line than what I think we got.

She responded with, "The price is $185 IF THE FURNITURE IS GONE" and I said It will be gone, as I told the owner. She either didn't understand or I don't know what but I told her at least 5 times NO FURNITURE so NO MOVING of furniture by your service and so why is the price $40 higher? She kept saying the same thing over and over. I said Cancel this then I do not want it. She said "I'll get back to you" and while I was telling her again TO CANCEL she hung up on me, saying she would "get back to me about this" but she never did. Rude and totally out of line by repeating the same insipid story over and over. I expect a complete refund of my $185.00. Plan on using someone recommended by my builder. Definitely not these people.

I was having family arriving on the evening of the 14th and wanted my home cleaned before the visit. I purchased this deal not realizing I had used this husband/wife team before with poor results. The provider called at the last minute to cancel saying she had a doctors appointment. She texted saying she would contact Angie's List and refund my money. I followed up with her several days later after not hearing from her and she stated I would have to contact Angie's List for a refund. I hate to write bad reviews and failed to do so in February when I used them. I will be writing a review on my February experience. I would not use them ever again.

Thomas and Shelly have been cleaning my house now for 3 months. They show up on time and get right to work. They have been coming long enough that they know what I want done. If I ask them to do a little extra, they are more than willing to accommodate my request. Before they leave, Shelly always asks if everything looks okay, and if I ask her to go back and take care of a problem, she does it, no questions asked. They are very professional, and I am so glad to have found them on Angie's List.

They do an excellent job. The team of two are always on time and work hard for the full two hours. Shelly is pleasant to visit with and is responsive to our needs. We have tried several others who didn't come close. I would recommend them,

They are professional, they show up on time and do what is asked of them. I would definitely recommend them to friends and family.

They did a Spring cleaning for us and we were so happy with the job we contracted with them to clean our house on a monthly basis.

I was amazed. I had the cleanest bathrooms in town. Super Duster/Polisher....Deep Cleaners who went above and beyond what other cleaning services offer.... On time....Professional...respected all my requests and preference....Fantastic Customer Service....Exstremely Hard Workers who go the extra mile to please clients......Honest, polite, respectful...Highly recommending them to all my family and friends...Well worth the money

I was getting ready to put my house on the market and needed a move out cleaning done. I saw the deal and called to get details of what the job entailed. Shelly asked me to not purchase from Angie's list as they take a portion of her money, so I did. After we agreed on a price and date she casually mentioned to me that "if they do a good job" if I could pay a little extra. Thought that was weird, but I agreed. Shelly and her husband arrived on time and immediately got to work. I left for a few hours and upon my return they were almost done. I took a look around and while some parts of the house were clean (mainly bathrooms) the rest looked really untouched. The baseboards were still dusty and dirty. Shelly swore she wiped them down and that some scuffs just wouldn't come out. I got a damp napkin and the scuffs/stains came right out. I had to point out multiple areas that weren't clean, and hadn't even been touched from the looks of it. I was very disappointed with the "after" results, and would not use them again.

Everything, went very well. I was very pleased wirh them. They did everything I asked them to do. Yes I will use them again.

Part of the team did good, and the other, well not so much. The female was very attentive to what I wanted done, and did her best to take care of each room. the male did not however follow my instructions. I whittled down the needs to fit within the 2 hours I had purchased. In my bathrooms there is a carpet that needed to be vacuumed as well as the usual bathroom needs. I had asked them to complete each room before they move on. Unfortunately the male was moving forward and just washing mirrors and neglecting the carpet. so in the end I would up with undone rooms.

Before beginning, she cancelled initial scheduled date. Also, wanted to try and get me to change the type of cleaning I needed. Arrived on time. Oven was not cleaned thoroughly. Still has cleaner in oven. Pull out door filthy and hood still greasy. Soap scum dripping down from soap dish not cleaned. Missed cleaning a vent in kitchen. I took photos as well. Not impressed with quality of cleaning, wish I could have been there to ensure proper cleaning.

We used them for a 5 hour deep clean on our new home. The price was a deal I set them up bi weekly and they do a 4200 square foot home for under 150 We are pleased with their service.

They were extremely punctual, thorough, and courteous. The attention to detail was amazing. They made sure I was happy with the progress of the cleaning on each step. The shower was like new when they finished. I'd highly recommend them to anyone.

I hired the Shelley and her partner after reading all the great reviews. They arrived on time. Were prompt in the phone calls. Went over everything that needed to be done and left sticky notes as a reminder for each room. I informed her I would be in and out as my son's wedding was this Saturday. Big mistake on leaving money on counter for them. 2 rooms did not get done with dusting or sweeping. Easy to move chairs were not moved for cleaning under them. Bathrooms not mopped. Not sure where the breakdown of communication was, but she never called me with any questions.

Shelley and her companion cleaned the house as agreed. She worked around my schedule and responsive to my needs. Will consider hiring her again.

The best work of any service that I have used in San Antonio. I would highly recommend them.

They are true professionals. They arrived promptly and got right to work. They did a great job and we recommend them to clean your house.

Each of the two times Thomas and Shelly have cleaned my home, they were careful to listen and detailed in their attention to what they heard. I am very satisfied, and would quickly recommend their services.

Very well. She's very personable. She communicated well, she did everything we discussed they were going do and they did a good job. I was very pleased. As a matter of fact, I'm having them come back once a month.

Two mini blinds were not dusted, two of the ceiling fans looked to be dusted, although still had much dust and streaking on the entirety. The drawer in the bottom of the stove was not cleaned. The oven did not need cleaning, as it had been cleaned, which provided more time spent on other areas. The bathrooms were cleaned well, and the kitchen cabinets were cleaned well. This company needs to purchase a steam cleaner for wood laminate floors. They used a Bova, which is for wood, and left many streaks on the floors and did not clean well at all. I thought the house looked better than it did when I inspected it after they left, although when returning the next day in l=good daylight, I could see the results better. I really expected a better job, and the team of two were there less than 4 hours to clean a 4 bedroom 2 bath house. It is doubtful I will use them again

Shelly and Thomas showed up early and actually were waiting for me. This was my son's apartment and he had been sick and the upkeep was in disarray to say the least. Everything required more than the usual amount of cleaning. The floors required a lot of attention. I left them and went to do laundry. When my wife and I returned we could hardly believe the level of cleaning and attention to detail that had taken place in four hours. The apartment was not only immaculate, but it did not have a solvent or bleachy smell to it. Instead, it was clean, neat and just had a naturally clean smell to it. We were and are very pleased and would highly recommend T&S to our friends.