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Sunrise Heating & Cooling

Heating and Air Conditioning

Reviews

4.620 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 1-20 of 20 reviews

Lex S.
05/2024
1.0
heating & air conditioning/hvac
  + -1 more
Peter was not able to take 5 minutes to explain to me why I might need more work done on my AC unit after he had previously charged me 3k this most recent summer. I understand not enjoying the process of explaining to someone the details of an AC unit, but the fact that he decided to have zero patience and get rude with me for asking simple questions makes me feel as if the work I paid for the prior summer was either misdiagnosed or at the very least not completely diagnosed.
Description of Work: Motor was replaced, freon was added. Now this year he is telling me freon leak could be the issue.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$3,200

JOSEPH K.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
Thorough, courteous, knowledgable. I would rate an A+. Cabel was service person.
Description of Work: Primaries on A/C overflow were plugged. Blew out with Nitrogen and service checked two Trane A/C units..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Avone F.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have had them for years and years. I have had them about 20 years. It is a small company, a couple of people that work for them, he is good and no going to cheat you. Excellent, they are professional and knowledgeable.
Description of Work: I used Sunrise Heating & Cooling for a check twice a year. He did a little bit of repair work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Avone F.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. They are always expensive.
Description of Work: I used Sunrise Heating & Cooling to install my unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked System, put in refrigerant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David H.
09/2014
1.0
heating & air conditioning/hvac
  + -1 more
The provider arrived, took a quick look at the unit blower in the condo and said he needed to be paid $225.00 in advance before proceeding to the roof to check the unit. He returned to my unit to say it was now working fine and only needed four pounds of freon gas. I asked for an itemized bill as $225.00 was VERY high for a service call and four pounds of freon. He refused to return any money. I checked with the supply company and learned that freon gas was selling for $14.00 per pound. Obviously, I will never use this company again.
Description of Work: Provider responded to my call regarding the extyended running time to cool my condominium. He had serviced the unit in July, charging me $330.00. I called him back again as the unit was running almost constantly.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$225

Susan D.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
I was impressed with how fast Peter responded and how thorough he was to make sure he found the exact problem and associated repair. My unit is old and rusty, and I expected to hear I would have to replace the entire thing. What a relief to get my A/C back on after a simple (and much less expensive) motor repair. He even had the proper part in his truck so the A/C was back on just a couple of hours after my initial call. I will never call anyone else for my heating and cooling needs.
Description of Work: Fixed the central air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Carolyn P.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Called Peter at Sunrise to check the a/c overflow pipe after seeing him recommended on our online neighborhood network. He did a great job, very thorough, checking the attic and outside units and teaching me how to keep the algae from stopping up the pipe. Will be using him to check the heater in the fall. Very happy.
Description of Work: Check dripping a/c overflow pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erin C.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
I had a disaster on my hands - my home warranty company played games and sent unqualified techs out to service my AC unit which was leaking into my living room (they never fixed it). I was fortunate enough to find Sunrise. I felt that Peter was very honest with me and he got the unit repaired - including exchanging a part still under manufacture warranty. I would highly recommend Peter for regular service and repairs.
Description of Work: Repair and replacement of fan coil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

JANINE P.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
My air conditioning unit was failing and I dreaded having to install a new unit however I know I can always call Peter who is very responsive and timely. Regardless of when I call him, he responds and gets to me very quickly. He installed the new unit and it is functioning great!
Description of Work: I needed a new air conditioning unit so I called Peter with Sunrise Heating and Cooling who I have utilized often for maintenance, etc. We have used Peter for years to service our air conditioning and heaters and he is always honest, trustworthy, competent and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Frank E.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
My a/c unit quit working and I wanted to make sure I could call someone who was trustworthy, fair and reliable. I called a company a friend recommended and the a/c tech said the compressor was bad. Just to make sure, I called Sunrise Cooling and Heating to confirm the first company's findings. I had been referred to Peter, the owner of Sunrise by another friend of mine and he came out to check my a/c unit. He was the 2nd person I called to make sure the a/c was needing to be replaced. He was very nice and we clicked immediately. I knew he was the one to do the job because of his demeanor, friendliness and, he was the owner of the company. He did a very professional job replacing my outside unit and the condensor in the attic. He was able to install the unit at my convenience and the job went very smoothly. I would highly recommend Peter (Sunrise Cooling and Heating) to all my friends and aquaintences. Thanks again, Peter!!
Description of Work: The a/c unit outside and the condensor in the attic were replaced with a new 10 year warrantly Trane. The old unit was 11 years old and the compressor malfunctioned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

DANIEL J.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I've used Sunrise a number of times over the past 8-10 years and they have always been very responsive, friendly, and professional. Today the central AC that services our master bedroom failed around 3 PM so I called and got their answering service and left a message about our problem. I got a callback from Peter and he came over this evening after attending a rosary and replaced a failed capacitor. All is well now. I am very pleased with the services provided by Sunrise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy C.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
My air conditioner stopped working and the upstairs was about 82 degrees. I called Pete and informed him of what was going on. He asked some questions and said they had eight calls to get to that day, and it may be late that day or early the next morning before he could get to us. He then overheard my elderly mother in the background and asked if we had visitors. I told him my parents were in from Michigan for a visit. He then exclaimed that elderly people can't put up with the heat and he would call me back in 20 minutes to let me know he could get to our home. Pete did not call us back, he pulled up in the driveway himself to see if he could fix the problem. He came in, reviewed the system and identified the problem. He found that some wires had rubbed the outside coating off and it caused the system to short out. He fixed the wires, replaced the fuse, and then checked both systems since he was there. In the heat of the summer, with multiple calls, Pete was able to come out within an hour and get our system back up and running. Just awesome!We have used Sunrise prior to this past visit and they have always been on time, and have never tried to sell us up on parts or repairs we did not need. I recommend this company to every one of my friends as often as possible.
Description of Work: Fuse needed to be replaced as well as wires repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Avone F.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
He does an excellent job. He doesn't try to sell you something that you don't need. He is efficient.
Description of Work: He serviced 2 air conditioners during a summer check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paul S.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. I will use this company again.
Description of Work: AC Check for coolant. AC Unit has a leak in coils.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

charles K.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
We called them out on a Sunday, they diagnosed the problem and replaced the coil by three o'clock next afternoon. they showed up on time , their work was professional, neat and prompt.
Description of Work: unit was running but was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Avone F.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
I know Peter is very honest and to me that is the most important thing. He never tries to sell me something I don't need. He is just a very nice man and I have been very pleased.
Description of Work: I have used this company for about 15 years to service my air conditioner. He evaluates my system routinely every 6 months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles T.
02/2010
5.0
heating & air conditioning/hvac
  + -1 more
I found the company on Angieslist and had the company come out to access the condition of the air conditioning system of an old home I purchased from an estate. The owner came out and gave me a detailed list of items that need repair and/or service. The work was completed efficiently and with good quality materials. Since that time, my home exterior unit stopped cooling last summer and the owner replaced the part in my unit by 11 AM the next day than $150. This company takes the business of heating and cooling seriously and the owner is sincere in giving quality service at great prices.
Description of Work: Service and repair central air conditioning/heating system and add duct work to older home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

ronald L.
04/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were very competent.
Description of Work: They did a tune up on my a/c unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

DON B.
08/2006
5.0
heating & air conditioning/hvac
  + -1 more
Showed up promptly and did the work. Always fast service.
Description of Work: Repair roof top air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133.14

    Contact information

    11110 Whispering Wind St, San Antonio, TX 78230


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Sunrise Heating & Cooling is currently rated 4.6 overall out of 5.
    No, Sunrise Heating & Cooling does not offer free project estimates.
    No, Sunrise Heating & Cooling does not offer eco-friendly accreditations.
    No, Sunrise Heating & Cooling does not offer a senior discount.
    No, Sunrise Heating & Cooling does not offer emergency services.
    No, Sunrise Heating & Cooling does not offer warranties.

    Contact information

    11110 Whispering Wind St, San Antonio, TX 78230