Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Sterling Silver Security

Home Security Systems, Home Automation, Doors

About us

Sterling Silver Security is an Authorized Monitronics Dealer We are a Family Owned and Operated Company with over 40+ years of service in the security and alarm industry All of my employees are licensed and registered with the Bureau of Private Security License: B-18100 and The Texas State Fire Marshals Office License: ACR-1788924

Business highlights

12 years of trusted experience

Services we offer

San Antonio owned and operated. We Service and Install Security System Fire Alarm Devices and Systems, Home Automation and CCTV (surveillance cameras) for The Protection of Your Home and Business

Services we don't offer

Security Officers armed or unarmed or patrol services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 38 reviews

Joy W.
12/2016
5.0
home security systems
  + -1 more
Mike was the tech that came out. He did a good job and walked me through how to use the service.
Description of Work: Transferred service for security and medical pendant from my old house to my new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tiffany P.
10/2016
5.0
home security systems
  + -1 more
They had to drill into the door to add the sensors, and did not clean up after themselves. They were professional and punctual, though. They just need to be more mindful of cleaning up when they are done.
Description of Work: They put sensors in our door for our alarm system

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip S.
06/2016
4.0
home security systems
  + -1 more
unknown
Description of Work: Replaced two smoke alarms for Monitronics monitoring service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Madhukar C.
11/2015
1.0
home security systems
  + -1 more
Every time the owner picks up the call, he said he is going to send some technician and no one ever turns up. After repeated calls and lame excuses he would say he would call back and i am still waiting for his call. I went with a provider from yelp reviews and i should have done this 2 weeks back to save my time and this review. Just useless
Description of Work: Take my phone call is the only thing they did.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$0.01

Response from Sterling Silver Security
my representative went by to meet anjon the manager on site was told he wasn't there and would be back later rep went back and he was not there again we attempted twice to meet with anjon with no luck and have not returned due to this

John B.
09/2015
1.0
home security systems
  + -1 more
unknown
Description of Work: This company kept only one of four scheduled appointments with me. Two of those appointments were for the installation of complete home security system. Higher priority events "bumped" me off their schedule. Twice. They wasted a great deal of my time. Unaccountable and unprofessional. Big talk with great prices, but no action to back it up. "Unaccountable" includes the owner. I will never waste my time with this company again.

Rating CategoryRating out of 5
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Response from Sterling Silver Security
we attemted to get customer done I am sorry we had to reschedule him however we had life safety service calls for fire alarm customers and where ready to get work done and I am sorry but fire alarm system failures on commercial businesse have to be A PRIRITY BY THE STATE FIRE MARSHALS OFFICE

Douglas B.
06/2015
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawn B.
06/2015
5.0
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Philip S.
05/2015
4.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Victor S.
05/2015
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sean G.
05/2015
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Winnie S.
05/2015
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry D.
05/2015
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julia C.
05/2015
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

David C.
05/2015
5.0
home security systems
  + -1 more
.
Description of Work: Complete home security system install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Lisa G.
04/2015
5.0
home security systems
  + -1 more
Great. Pleasant.
Description of Work: Prompt with phone call to alert me of arrival time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Anita A.
04/2015
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricic R.
03/2015
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samantha W.
02/2015
5.0
home security systems
  + -1 more
Martin did a very good job. Trained how to use system.
Description of Work: Installed a new alarm system in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa I.
02/2015
5.0
home security systems
  + -1 more
Tech did a wonderful job and was very helpful and taught how to use system.
Description of Work: Tested system and fixed some issues I had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Danny D.
02/2015
5.0
home security systems
  + -1 more
Was very courteous and professional and did a great job.
Description of Work: Replaced my cell and tested my system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sara B.
02/2015
5.0
home security systems
  + -1 more
Martin was very professional & courteous and did a wonderful job.
Description of Work: Installed a new security system and showed me how to work system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Meredith C.
09/2014
5.0
home security systems
  + -1 more
There are very few people in this world that will provide you 100% honesty when evaluating you for a potential business transaction. Sterling provided us a solution that meant he would not get a penny and it would save us hundreds of dollars. I can vouch for this man being one of those few people. He was at our location within 15 minutes from our phone call to him. He was courteous and a true professional. While he lost some dollars this time around by being honest, he has earned several thousands from us in future work I'm sure.
Description of Work: He came to provide a recommendation and perform due diligence on what should be done for our security needs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda G.
07/2014
5.0
home security systems
  + -1 more
Great! Martin has always done a super job. Very nice man!!!
Description of Work: Install smoke and heat detector

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer V.
06/2014
5.0
home security systems
  + -1 more
Great ! Lisa & sterling were incredibly responsive and martin is a wonderful technician who clearly waked me through all the steps.
Description of Work: Installed whole house alarm system plus fire, smoke, heat, carbon monoxide.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,839

Carl S.
03/2014
5.0
home security systems
  + -1 more
Excellent install. Work was done quickly and neatly. Martin did a fine job with the system explanation to my wife and me. We are very pleased.
Description of Work: Installed new system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700
    • 1(current)
    • 2

Contact information

900 N.E. Loop 410 suite E121, San Antonio, TX 78209

www.sterlingsilversecurity.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Doors

FAQ

Sterling Silver Security is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sterling Silver Security accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Sterling Silver Security offers free project estimates.
No, Sterling Silver Security does not offer eco-friendly accreditations.
No, Sterling Silver Security does not offer a senior discount.
No, Sterling Silver Security does not offer emergency services.
Yes, Sterling Silver Security offers warranties.
Sterling Silver Security offers the following services: San Antonio owned and operated. We Service and Install Security System Fire Alarm Devices and Systems, Home Automation and CCTV (surveillance cameras) for The Protection of Your Home and Business
Security Officers armed or unarmed or patrol services

Contact information

900 N.E. Loop 410 suite E121, San Antonio, TX 78209

www.sterlingsilversecurity.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed