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Shafer Services

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

While Shafer Services Plus has been in business since 1988, the Shafer family has been providing world class service to San Antonio for well over a century. We offer expert service, and repair by a skilled team of factory trained and licensed professionals. With our fleet of trucks and warehouse full of parts and equipment, all of your plumbing, heating, and air conditioning solutions are just minutes away. If your home’s heating, air conditioning or plumbing is not working properly, out of commission, or costing you more than it’s worth, Shafer can help. With Shafer Services, you can count on fast, professional and reliable service. We’ve built a reputation that is second to none. We simply promise to out-service the competition, every time, guaranteed! Award winning.

Business highlights

36 years of trusted experience
Se Habla Español
Emergency Services Offered

Services we offer

RESIDENTIAL INSTALLATION, SERVICE AND REPAIR Plumbing, heating and air conditioning, maintenance, repair and replacement, water treatment equipment, tanked and tankless water heaters, disposals, hydro jetting, camera inspection, drain clearing, PRV & expansion tanks, backflow testing and repair, indoor air quality assessments, frozen and burst pipe repair. COMMERCIAL HVAC AND PLUMBING WE ARE INDUSTRY LEADERS AND EXPERTS We offer custom designs, installation, maintenance and repairs. All of our HVAC and plumbing technicians are fully licensed, backed with years of experience, and use industry-leading tools and technology.

Services we don't offer

Lawn irrigation heads, appliances, widow units, mobile homes, fire sprinkler systems and grease trap service.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7661 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 576-600 of 661 reviews

John O.
12/2015
5.0
plumbing, water heater repair
  + 0 more
Very professional.
Description of Work: Inspected all sinks and all bathrooms and two water heaters. determined that one water heater should be replaced and gave an estimate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Bonnita W.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert W.
12/2015
5.0
excavators, plumbing, sewer cleaning, drain cleaning
  + 2 more
unknown
Description of Work: Clearance of clogged main drain. Responded quickly, professional, quality service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mary L.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They service our furnace and air conditioner.
Rating CategoryRating out of 5
Yes, I recommend this pro

Monica M.
12/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

David A.
11/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: New A\C unit and compressor. This was the best experience we have ever had with a repair company

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

MARY W.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelsie P.
09/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Beth M.
09/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: Thought they were very expensive for what they did (clearing a slow draining bathroom sink). They are good, but $300 for 10 min seems high.
Rating CategoryRating out of 5
Yes, I recommend this pro

William V.
08/2015
5.0
appliance repair, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: They replaced the blower motor on the exchange unit which went out after 5:00 pm on Friday...naturally! I spoke with the service manager and we decided that a technician would come out on Saturday to check the unit. The technician showed up on time and determined that the motor was finished. He tried to get a replacement from the manufacturers warehouse, but they were closed on Saturday so we scheduled for Monday morning. Early Monday morning the installation technician was at my house and installed the new motor. The unit works fine now, I have used Shaffer Services for years and have always been satisfied with their services and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Martha S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

David R.
07/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Claudia B.
07/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jayne G.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Christopher M.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Everything went great I was very satisfied with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sophia B.
06/2015
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: The water inlet valve to my washing machine was leaking and my washing machine was filling with water even though the water valves were in the off position. I received a call from the office staff stating the plumbers couldn't make it on the scheduled date, but they did arrive the next day at no extra charge. The leak was repaired and both flexible steel water hoses were replaced. The work was done well and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

lewis C.
06/2015
3.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: They replaced a hot water heater. It was EXTREMELY over-priced. I will not use Shafer again

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$1,500

Response from Shafer Services
We are so sorry to hear that you did not see the value in the service and product that you received from us in 2013. We can assure you that the product you received is of the highest quality and has a great manufacturer warranty.

Gloria S.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The service that we wanted was actually the wrong service. The plumber explain that the service that we need was totally different. That he was called out to do. But he was very helpful to get us to the right company for the service we need it. Thanks!
Rating CategoryRating out of 5
Yes, I recommend this pro

Catherine G.
05/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Two water heater flush with full plumbing inspection. The service provider, John, was very professional and informative.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lloyd D.
05/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: This is too old for me to remember!

Rating CategoryRating out of 5
value
4.0


charles B.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sylvester W.
03/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: My shower starting leaking just before we were about to leave on vacation. to avoid a costly emergency call I turned the main water supply off until our return. When I called Shafer I found the office personnel were great, respectful and very helpful. Although my job was not an emergency, I did want the repair done as soon as possible. I got an appointment for the following day. The technician, John, arrived on time. He was very through, very professional and knew exactly what he was doing. I was very pleased with the repair. My only concern is that the company uses a flat rate system for billing. After the repair I checked around for the price of the part replaced and it was $40.00. I think parts plus labor would have been a fairer method to bill for this type of work. I feel like I paid $320 to replace a $40 shower cartridge. Again, I was pleased with the work, just wish the bill would have been more inline with the time and amount of work required to complete the job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$368

Response from Shafer Services
Thank you for your honest review. We can understand your pricing concern and can assure you that we work very hard to provide the highest level of customer service coupled with the best of quality of products available to our customers. Our book pricing allows us to give each customer a complete price in writing up front with no surprises or additional charges after the work is done. We hope that we get the opportunity again to provide you with the quality of service for which we strive. The Customer Service Team @ Shafer Services

Helen M.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced A/C, heater | |It went fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

LeQuinne F.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: The regular AC/Heat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan M.
02/2015
5.0
excavators, plumbing, drain pipe
  + 1 more
unknown
Description of Work: They replace the plumbing lines from the house to the curb. It was a big job and Larry was excellent at keeping me posted on what was happening and approximate time they would finish each part of the job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Contact information

3800 San Pedro Ave, San Antonio, TX 78212

https://www.shaferservices.com

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Insured

Licensed*

Trade License Number
TACLA00013656E
Trade License Locale
Texas
Trade License Authority
Texas: General
Trade License Expiration
12/12/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Air Duct Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines

FAQ

Shafer Services is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 8:00 AM - 7:00 PM

Shafer Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Shafer Services does not offer free project estimates.
Yes, Shafer Services offers eco-friendly accreditations.
Yes, Shafer Services offers a 10% senior discount.
Yes, Shafer Services offers emergency services.
Yes, Shafer Services offers warranties.
Shafer Services offers the following services: RESIDENTIAL INSTALLATION, SERVICE AND REPAIR Plumbing, heating and air conditioning, maintenance, repair and replacement, water treatment equipment, tanked and tankless water heaters, disposals, hydro jetting, camera inspection, drain clearing, PRV & expansion tanks, backflow testing and repair, indoor air quality assessments, frozen and burst pipe repair. COMMERCIAL HVAC AND PLUMBING WE ARE INDUSTRY LEADERS AND EXPERTS We offer custom designs, installation, maintenance and repairs. All of our HVAC and plumbing technicians are fully licensed, backed with years of experience, and use industry-leading tools and technology.
Lawn irrigation heads, appliances, widow units, mobile homes, fire sprinkler systems and grease trap service.

Contact information

3800 San Pedro Ave, San Antonio, TX 78212

https://www.shaferservices.com

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
8:00 AM - 7:00 PM