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Shafer Services

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

While Shafer Services Plus has been in business since 1988, the Shafer family has been providing world class service to San Antonio for well over a century. We offer expert service, and repair by a skilled team of factory trained and licensed professionals. With our fleet of trucks and warehouse full of parts and equipment, all of your plumbing, heating, and air conditioning solutions are just minutes away. If your home’s heating, air conditioning or plumbing is not working properly, out of commission, or costing you more than it’s worth, Shafer can help. With Shafer Services, you can count on fast, professional and reliable service. We’ve built a reputation that is second to none. We simply promise to out-service the competition, every time, guaranteed! Award winning.

Business highlights

36 years of trusted experience
Se Habla Español
Emergency Services Offered

Services we offer

RESIDENTIAL INSTALLATION, SERVICE AND REPAIR Plumbing, heating and air conditioning, maintenance, repair and replacement, water treatment equipment, tanked and tankless water heaters, disposals, hydro jetting, camera inspection, drain clearing, PRV & expansion tanks, backflow testing and repair, indoor air quality assessments, frozen and burst pipe repair. COMMERCIAL HVAC AND PLUMBING WE ARE INDUSTRY LEADERS AND EXPERTS We offer custom designs, installation, maintenance and repairs. All of our HVAC and plumbing technicians are fully licensed, backed with years of experience, and use industry-leading tools and technology.

Services we don't offer

Lawn irrigation heads, appliances, widow units, mobile homes, fire sprinkler systems and grease trap service.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7661 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 651-661 of 661 reviews

Janine C C.
12/2009
5.0
plumbing
  + -1 more
See above
Description of Work: Toilet leaking and garbage disposal not working Called Shafer Service and was able to choose the next day and a 2 hour window. Chris arrive early in the window The evaluation of the toliet was that I needed a new one. Chris reminded me of the SAWS program which I can get 2 free toilets. He also gave me an all inclusive estimatel if I chose to have Shafer's do the work He looked @ the disposal. BEFORE doing the work he gave me an estimate. I chose to have him fix the disposal (which he did in a jiffy) I was able to take 25.00 off (coupon) for the 49.00 service dispatch fee. He answered many other questions. As a single woman, I feel MOST comfortable with Shafer and will ask for Chris again. What a wonderful and professional experience!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Jennifer C.
06/2009
5.0
plumbing
  + -1 more
They were great.
Description of Work: Faucet installation for an old clawfoot bathtub.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Robert G.
05/2009
5.0
plumbing
  + -1 more
Quick and quality work.
Description of Work: Replaced water heater and brought up to code standards.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

CAROLYN V.
01/2009
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Customer sevice was very rude while I was trying to get an estimate on the phone. I guess they don't need the business, certainly not my business.

Rating CategoryRating out of 5
professionalism
1.0


Terri D.
01/2009
5.0
plumbing
  + -1 more
Close to perfect.
Description of Work: Toilets & outside faucet were evaluated and fixed for performance problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

EMMA & ROBERT B.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Heating system did not flow hot air, Rodney Smith recommend a new thermo couple/flame sensor & installed a low level carbon monoxide monitor (which was done). We also got service plan agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$437

MARY G.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job.
Description of Work: They serviced the furnace and AC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy P.
07/2008
5.0
plumbing
  + -1 more
***Overall it went very well.***
Description of Work: I called for service for a water leak at the side of my garage. I also asked how much they would charge to change out 3 water faucets that I have already purchased. I am going for an updated look in my bathrooms. Told there would be a dispatch charge of $49.00. Online site had a $25.00 off coupon for dispatch. They could be here same day in a few hours. They did not want to give an estimate over the phone without looking at the situation, which seemed fair. They came early. Called first. Very professional. Nice van. Plumber was friendly and professional. Had everything he needed to repair the leak. Took 45 minutes to an hour. Quote to replace faucets and a new water line was $250.00 which seemed too high for my husband and me. Very satisfied with work performed. He was very competent. Price seemed a little high but I'm not that much in tune with plumber pricing.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

GALE B.
08/2007
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called in the morning and explained that I needed to cap off a line to an ice maker which I had removed. I could not use the sink until this was repaired. I was given a window of 12-2. A call came at 11:45 to tell me a technician, Chris, would be there shortly. Before doing any work, Chris evaluated the repairs and informed me what needed to be done. He told me the cost, informed me of the discount for seniors and the $25 discount for new customers if I printed out the coupon (which I did). Chris checked and repaired a couple toilets, replaced a pipe and shut off valve under my sink, and informed me about a couple things I could do by myself to avoid extra costs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

ron H.
12/2006
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned & started furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KIMBERLY W.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
Things went very well.
Description of Work: They checked the heater, installed a co2 monitor, and fixed a gas leak on the stove.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Contact information

3800 San Pedro Ave, San Antonio, TX 78212

https://www.shaferservices.com

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Insured

Licensed*

Trade License Number
TACLA00013656E
Trade License Locale
Texas
Trade License Authority
Texas: General
Trade License Expiration
12/12/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Air Duct Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines

FAQ

Shafer Services is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 8:00 AM - 7:00 PM

Shafer Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Shafer Services does not offer free project estimates.
Yes, Shafer Services offers eco-friendly accreditations.
Yes, Shafer Services offers a 10% senior discount.
Yes, Shafer Services offers emergency services.
Yes, Shafer Services offers warranties.
Shafer Services offers the following services: RESIDENTIAL INSTALLATION, SERVICE AND REPAIR Plumbing, heating and air conditioning, maintenance, repair and replacement, water treatment equipment, tanked and tankless water heaters, disposals, hydro jetting, camera inspection, drain clearing, PRV & expansion tanks, backflow testing and repair, indoor air quality assessments, frozen and burst pipe repair. COMMERCIAL HVAC AND PLUMBING WE ARE INDUSTRY LEADERS AND EXPERTS We offer custom designs, installation, maintenance and repairs. All of our HVAC and plumbing technicians are fully licensed, backed with years of experience, and use industry-leading tools and technology.
Lawn irrigation heads, appliances, widow units, mobile homes, fire sprinkler systems and grease trap service.

Contact information

3800 San Pedro Ave, San Antonio, TX 78212

https://www.shaferservices.com

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
8:00 AM - 7:00 PM