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Serpro of Northwest San Antonio

Carpet Cleaning, Floor Cleaning and Waxing, Biohazard Remediation,

About us

7 Employees. Uses Subs for Major Restoration. Cost is Determined by the Job. Travel Changes May Apply. No Service Fees. Extra Chanrge for 24 Hour Emergency Service.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Water & Fire Damage Restoration Clean-Up, Soot Clean-Up, Carpet Cleaning, Upholstery Cleaning, & Air Duct Cleaning.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 1-5 of 5 reviews

Gift M.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Performed water extraction, removed wet carpet padding, placed 9 fans & a dehumidifier in master bedroom & bathroom from Monday night 5/13 until the the following Friday morning. Tech. came every morning to monitor moisture reading in carpet & sheetrock & wall insulation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400.23

LINDA S.
03/2012
5.0
carpet cleaners
  + -1 more
They did an absolutely fabulous job. They also done some work in my neighborhood and everyone seem to be really pleased. They do all kinds of stuff including water extraction and what not. It seemed to me that they are professional and did a great job. I like them so much that I already recommended them to someone and she said "Oh I’ve heard that Servpro are awesome". They also offered me an excellent rate, they didn’t charge me more than they had estimated. I had pre written the check and they said that they had not quoted the tax and it was alright, so I got a good deal.
Description of Work: I used Servpro for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VICKIE F.
09/2007
5.0
carpet cleaners, floor cleaning
  + 0 more
This company is mostly a damage control company. My living area suffered from much water damage. They came in right away to help me out. They did a great job with everything. They worked very well and also very fast. The guys were very courteous with me. I thought their price was reasonable.
Description of Work: I called this company to do water extraction in my house and remove the carpet. It is a 20 x 20 square foot area. They took all of my furniture out while doing the job. They also took some broken boarded windows with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Tracy L.
09/2007
3.0
carpet cleaners
  + -1 more
I didn't feel this company was very professional. They were very arbitrary when measuring my house to give me an estimate of what it would cost. The final bill ended up being almost twice what was quoted to me and when I questioned the girl in the office about it, she didn't know anything. They also showed up to do the job without a vacuum and had to use mine.
Description of Work: We used their service to clean 900 square feet of carpet in our home.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$125

05/2006
5.0
carpet cleaners
  + -1 more
Servpro did a great job on our carpets. They were able to get up all of our stains. They were even able to get some water damage repaired in our carpet. They did a wonderful job and I just can't say enough good about them. I would rather not discuss the pricing.
Description of Work: They cleaned four rooms of carpet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    11519 Galm Rd, San Antonio, TX 78254

    www.servpro.com/franchise/8639

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Floor Cleaning and Waxing,
    Biohazard Remediation,
    Property Management,
    Mold Testing & Remediation,
    Air Duct Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning,
    House Cleaning

    FAQ

    Serpro of Northwest San Antonio is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Serpro of Northwest San Antonio accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Serpro of Northwest San Antonio offers free project estimates.
    No, Serpro of Northwest San Antonio does not offer eco-friendly accreditations.
    No, Serpro of Northwest San Antonio does not offer a senior discount.
    Yes, Serpro of Northwest San Antonio offers emergency services.
    No, Serpro of Northwest San Antonio does not offer warranties.
    Serpro of Northwest San Antonio offers the following services: Water & Fire Damage Restoration Clean-Up, Soot Clean-Up, Carpet Cleaning, Upholstery Cleaning, & Air Duct Cleaning.

    Contact information

    11519 Galm Rd, San Antonio, TX 78254

    www.servpro.com/franchise/8639

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM