SA Flooring Perfections

Original order had incorrect carpet for master bedroom, but 6th were able to do the other 2 rooms. Corrected their error, and rescheduled a time that was convenient for me. Even though they made a mistake, I judged them by how they corrected their mistake more than the fact that they made the mistake in the first place.

I got estimate only. I thought I was ready to have the tile installed but I had to have some other things repaired first. I was real pleased with the response I received from the company. As soon as I am ready I will call them to have the tile job done.

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I truly enjoyed my overall experience with this business. The office staff was so helpful and went above and beyond. The installer had to redo the repair in my kitchen due to chipped pieces of wood laminate and he did this without complaint. I would use them again.

We made appt for estimate and Greg came out w/samples of tiles from description of our interests. I also texted pics of two rooms to give him a good idea of what they would be working with. Greg (the owner) was prompt and very helpful. We set up appt.; they placed order for tile and the office or Greg kept us informed w/progress, time frames, etc. His crew was courteous, professional and very neat during the process and got the job done as scheduled! We are VERY pleased w/ SA Flooring and would definitely use this company in the future. THANK YOU, GREG & SA FLOORING!!! Steve & Carole

SA Flooring Perfections did a great job with my new floors. They promptly responded to my request for a quote and came out the following week to start the work. The workmanship was high quality and they finished the whole job in two days, including removing old carpet, ripping up some tile, removing baseboards and installing and painting the new baseboards after the floors were in. Fair price and honored the Angie's List coupon. I would highly recommend.

I called last week and made an appt for them to come out and provide an estimate to install carpet (not purchased from them) in my boss's new house. The girl I spoke with was friendly and professional and I was very impressed with her and expected to be pleased with this company. I asked if they install carpet that is not purchased through them, because I'd been searching for awhile for someone who does this, and she said yes, they do. I also noticed an Angie's List review in mid June where the AL member said the rep told them they don't install materials not ordered from them and the owner responded to the review that yes, they do install things not purchased thru them. They were supposed to arrive at 10:30-11am today and did not show. I called at 10:30, 30 minutes after the vm recording said they open, and left a message stating I wanted to confirm they were on their way. I never received a call back. At 2:45pm, I called and spoke with a girl, I'm not sure if it was the same one, and she said oh, it doesn't look like they put you in the system, I'm sorry, would you like to reschedule. I said I guess so, if I can be sure they're going to show up this time. She asked if we would be buying the carpet from them. I said no and she said oh we don't install carpet that isn't purchased from us. I told her the person I scheduled the appt with said you do and she didn't have an answer for that. Not a good experience. If the owner would like to respond to this, the requested appointment was not for me, so would not have been in my name although I gave them my name as well. I'm sorry I neglected to make note of the girl I made the appointment with, but I spoke with her on 9/30.

Working with Cathy and Greg and their tile crew was a real pleasure! First, we did a complete kitchen/family room makeover which included replacing a tile floor with new tile and installing a backsplash around the kitchen. Choosing the tile was a challenge - we made decisions, then found it would take a long time to get that tile or it was out of stock! Greg and Cathy were so patient and supportive - Greg even brought samples to our home! He listened to our ideas, then suggested a pattern for installation that we LOVE! When we finally decided on a tile, and it was installed - we were thrilled. It was a blessing that none of the others worked out!!! In fact, we liked it so much, we had another 1600 sq. ft installed in other rooms of the house. When making decisions about the backsplash, Greg also made a "house call" to help us make decisions about the pattern. Their tile installation crew is amazing! Their attention to detail and quality of work is excellent - and my husband is VERY picky! Greg and Cathy consistently kept us informed for each step of the process so we knew what to expect. Schedules were clearly set, and sometimes work started even sooner than projected! Remodeling is very stressful - but working with professionals such as these folks helps make the situation more bearable.

My experiences with them have been fantastic. If I could give them a better grade than 'A', I would. They have just been fantastic.

He looked at the space but did not measure it. Informed me that they only use products that they provide. The Rep did not measure the space but did give me a general estimate of what it would cost to install his products. He was professional.

My experience with them went pretty good. They started the job maybe Thursday two weeks ago and they just finished everything last week. They were great and really nice guys. They helped me move some furniture and we even moved some furniture out and upstairs. They could have easily just pushed it to another room but they went ahead and moved it where I needed it after everything was done and that was really helpful. I got a lot of bids from people and theirs was definitely the best, and not the best just like the cheapest but just the most reasonable. I think that I found one that was much much cheaper but it was kind of sketchy for a while. I said, "Gee, this is on the lower end of the cost and the higher end of the quality from what I could tell." Everyone could be cheaper but they really did a great job.

We couldn't be happier with work and flooring done by SA Perfections! Price quoted included installation which involved wood flooring above grade and on grade. We had just had a horrible experience with liquidation flooring co. A colleague highly recommended SA Flooring Perfection. We will definitely use them again!

We had shopped and priced about 4 different flooring and tile companies. They were the first company to have the safety tile and wood flooring we had in mind. The pricing on the tile and flooring was very good compared to other stores and they had a good selection. Greg came to the house on the appointed day and time to get the measurements and give an estimate. The estimate was less than any another company. Each project flooring and tile took one day. The installers were very professional and did awesome work. They were real perfectionists and were efficient, very courteous and clean. We couldn't be more pleased with the quality of work. Matter of fact we are ordering carpeting for our 3 bedrooms now.

I called the company on or about Sep 18 to ask them to come give me an estimate on either fixing or replacing my wood floor. When I called the male who answered the phone was not very helpful. We discussed the problem with my floor and he came to the conclusion, without inspecting the floor, that it could not be repaired. When I asked for someone to come give me an estimate for replacing the floor with either carpet or wood flooring he asked where I lived. After I told him where I live he said it was a really long drive because they were in Boulverde and I was on the other side of town. I asked again for someone to come out to give me an estimate, the guy said he would have to call his guy who does that and they would call me back. I have yet to get a call back and of course the guy who answered did not give me his name. He made me feel as if I was bothering him. I guess this company has plenty of work to do and didn't need any more work.

They did a great job. I had no problems or issues with this company.

They were very good. They were very professional and ready to answer questions. We were very satisfied.

I believe that the magazine I received in the mail (Home Magazine) with the prices of flooring and installation mislead the customer. When the gentleman arrived to give me an estimate, none of the flooring in magazine that I wanted was available at the price represented.

We are a military family so when we started the process we were living in PA. I contacted them while still in PA and made an appointment to meet at the house here in Tx and get a quote. I met with Greg and right away liked him he was very friendly and came prepared. He had samples of flooring to choose from so I didn't have to make a trip to the showroom. Once he emailed us the price we decided that his price was best for our budget. We decided to have the work start on July 9th because we were leaving PA in plenty of time to be here for the start of the process. Well, as it turned out we couldn't leave PA on time. So my sister let the crew into the house and we arrived the next day. The crew was very professional and courteous. The job was done in 3 days, and looked wonderful. Adrien, the head crew guy, told us he had to come back on Monday to replaced one piece on the stairs. When he couldn't make it he called and said he would come back on Tuesday at 7am. We were happy to see his truck pull up at 7am. He fixed the stair and was on his way out at 7:30. We were very happy with SA Flooring Perfections especially because we started this whole process out of state. Anytime we emailed a question to Greg he was very quick to respond. We would most certainly use this company again.

Their pricing was fair. Nice selection of tile and wood flooring. Professional and prompt to the appointment to measure and give me an estimate.

The ownership was quick to give us an estimate, patient as we kept changing our minds, and made a great deal with us! This price was $2400 less than Home Depot! The installation took one day. The crew was awesome...everything looks great. We are so pleased and recommend this company to anyone!

They were very good. They were on time and accommodating. They responded to all our request, such as delivering the flooring early. They also were very tidy. We were very happy with the floor.

We had shopped and priced about 8 different tile companies. They were the first company to have the color we had in mind. The pricing on the tile was comparable to other stores and they had a good selection. Greg came to the house the very same day to get the measurements and give an estimate. The estimate was more than another company who said they could order the tile we wanted. I mentioned this to Greg at and he beat the price, while the other company said they would not go any lower. The installers were very professional and did awesome work. We couldn't be more pleased with the quality of work. Matter of fact, we are going to be ordering hand-scraped flooring for our living room now.

The water heater has been leaking for a while. It stopped working at night, in order to have hot water the next day, I would like to have it replaced asap. So I called Edward to schedule an appointment. He had other on going projects, so I gave him the money for the water heater at noon, the job was done at 6pm. He even called to check if the water heating is working fine later.

My new, beautiful, bamboo floors are warping horribly. Some places are 3-4 inches off the foundation. This is what happened. We needed to replace our 15 year old carpet and tile floors. I saved for 9 years for this project. I did the research and found the product we wanted. I got 3 estimates. The company I chose gave me the best price. They also assured me that I would only have to deal with them, not the manufacturer and an installer if there was a problem. They said the job would take 5 days, so my gracious son offered to let my family of 4 stay with him. 25 days later we were still living with my son because the job was not done. I had to cancel my Aug. 4 trip to CA because I couldn?t get to my clothes to pack. It was traumatic for my husband who suffers from anxiety and seldom leaves the house. For the first two weeks he slept on the trampoline in the back yard because he was worried that someone would steal our stuff. It was bad news from the 1st day. On July 7th the demo crew showed up. They were 2 men without any tools. While one man went to get a hammer, the other stood outside for about an hour smoking and talking on the phone. Throughout the job there were different crews. You never knew who would show up and some days no one came. I worried that they had not allowed the wood to acclimate for the 72 hours like the research said it should. I called the representative about this but he assured me that 48 hours was enough. They were the experts so I trusted them. All the debris, old carpet and tile, stayed out on our front lawn for the entire month. These are the things that were damaged during the job: my new red leather sofa ( they turned it with the back side up and piled other furniture on it leaving a deep indentation on the back); my dryer was scratched in 9 places; deep gouges were scratched into the bathtub when they put the commode in it; my dresser got deep scratches on it when they stacked the nightstand on it; they dropped a door on the new wood floor making 11 dents ( they replaced the damaged planks but did not do a good job); a chunk of a door frame was broken off and never repaired. By Aug. Ist I told them they had 1 day to complete the job or they would not get paid. About 3 weeks after they finished the job, the floor in my granddaughter?s room began to swell. I never wanted that company back in my house so I thought, ? I can live with a little bump.? I bought a cute carpet and covered it. Two months later the whole floor was warping terribly in several rooms and the hallway. I had to call them. I called them in Dec. and they came and inspected the floor. On Feb. 17, 2009 they responded with a letter saying that it was the consumer?s fault that the floor had warped. My claim was denied. I have a deformity on my left leg and must wear a 3 inch build-up on my left shoe which makes me prone to falling. I can?t walk in my own home safely. To be fair, the tile work looks good and we have had no problems with it.

They are awesome. They came out, did their job and didn't mess around. I am most impressed with them over anyone I have had do work on my home in the last six years. They are absolutely professional - they are A+ professional. There was no idol chatter or remarks. They cleaned up after themselves and the job was done beautifully.