Roto-Rooter Plumbing & Water Cleanup

First time hiring someone for this job. It went well.

After waiting 5 hours for a technician and being told Twice in 2 hours our issue was "a low priority" I informed them I no longer needed their service. I found a company on my own and the issue was resolved in less than 10 minutes. This was the first and last time I will contact Roto-Rooter or Angi for any issue.

Service was prompt, technician was professional.

Job was done in a fair & timely manner. Would use again.

Job was done well but feel like it was over priced.

Repair Leak, Next day it Leak, They Repair it & Said If it leaks again It can not be repaired, Next day it Leak Worst, Notice the 2nd repair the rubber Tips were Crimp like it was the wrong size installed ,They Carged me $49.92 for 2 rubber Tips & $310.00 Labor Total Bill $364.09 , I Called the office was refered to Manager no HELP, Why Did they Did not told me from the Start That it could not be fix , Aret they Proffesional ?, Why did they Keep the money for a repair that was never done , Posting this , Warning you Could also lose your money , Stay away !!!!

Tommy knew exactly what to do. At the cleanout pipe, he started the "rootering" process, and before too long all of the major sludge balls were found and flushed into the septic tank. Awesome. Water flowed freely once again.

Very well! Luckily they found the blockage passed my property line into the city sewers, so they contacted SAWS immediately for them to come out the same day and get the blockage removed.

Excellently- ask for Mike, Colton, and Antonio

This company is absolutely worthless, if they practiced medicine with their current policy they would be sued for malpractice. Please do not use them, please find someone else.

I was desperate. If I could have waited, I could have found somebody who didn't charge quite as much. They came out the same day. They responded to my needs quickly. I considered the kitchen sink an emergency. If it was anything else, it could have held off. I consider the kitchen sink is an emergency. I called them out Monday morning, and they were out the same day. I think a little higher on the price, but we were desperate. The guy was knowledgeable, and courteous. Yes he did. He was friendly.

The service went very well. One person came out to complete the service. It took less than an hour. The worker treated me very well. What they did well was that he did what he was supposed to do. He left the area very clean.

The man that came and did it, he was very professional and everything but he didn't tell me a lot of information. I would've like to have gotten some more information, maybe in writing, because I was here by myself so I couldn't remember it to explain it to my husband. They were about average priced. It took them a little while.

I discovered a big water leak in my A/C closet as a result of a plugged condensation drain line. Since Roto-Rooter satisfactorily completed a job for me last year when my water heater sprung a leak and flooded the garage, I decided to call them again this year. That was a regrettable decision. None of the same personnel came out this year (had they all resigned?.) This year things did not go so well. I had to ask the repairman to remove some soaked up drywall in order to dry out water behind it; I also had to ask one of them to move a book case to determine if water had gotten under it (it had). On one or two occasions, a workman told me that he would come out on a certain day/time and he never showed up or called. After the water-soaked areas were dried out using large fans, I was informed that they would either find a contractor to complete the restoration or I could find my own. Last year Roto-Rooter took care of all of the restoration and I didn't have to lift a finger. Something has happened to this company and they do not perform the same quality of service as previously. I would not use them again.

Once he arrived he was able to determine that there was calcium buildup that happened to affect two toilets at the same time (possibly due to lack of use the previous week due to vacation). He suggested replacing one of the toilets but was able to easily unplug the other. The cost, of course, was for repair of two toilets.

They were horrible. They were prompt in coming out. They gave me a price for additional work at $560 and when I said I couldn't pay that much, he said "I can do it for $275." I was in a bind, and he ended up doing it for even less, about $200. It was unbelievable. Their work was average. They didn't give me an estimate that reflected their hourly rate.

I called because my dishwasher was draning water back up through one of the sides of my kitchen sink. Listed on their website is free estimates. I scheduled an online appointment for the same day which was very convenient. Time frame given was 12:00pm-2:00pm which was perfect because it was about 10:30 when I booked it. They actually called at 11 and asked if I was available to have someone come out at 1130. I said yes and was very happy with the service so far. The rep arrived and just started working. About half way through the job he said, "I know I didn't give you a price before I started but it's like $150". I was shocked! All he had done was taken a PVC pipe out from under the sink and rinsed it out. It was just a small clog. I said that's a bit much for the work done. He said lowest he could go was $100. He went on about how this usually runs $350. I gave in and paid $100 for a clog to be cleared. I'm upset he didn't tell me what was wrong in the first place and I could have saved some money. Service was great and he did a good job, I mean the sink drains now but I wish he would have gave me an estimate as advertised on their website.

Mr. Hohensee was the foreman for the project. Those who did the tunneling and plumbing were professional and their work was quality work. Fernando, Abram, Reuben, John, Ricky and D. De la Rosa - can't remember all the names, were helpful and courteous.

The initial price for a routine clearance of the drain was on the high side ($180 for a 6 foot snake) but when that did not fix the problem, Justin put a huge amount of effort into removing the toilet, running a longer electric snake, vacuuming the toilet and drain line, and running a camera down the drain line to diagnose the problem so the price was increased to $370 but was quite reasonable for all the work that was done.

They did a great job! It was an emergency situation and they were able to get to our house quickly. Once they arrived, the work was done quickly and professionally. No complaints!

They came in and did what they had to do and left. They said if they did more work, they would charge me $200 for a part that costs $8.00. I wasn't pleased with their approach. They were here like three to five minutes.

The deal was a scam!!! expensive, even though he did unclog my drain. I bought a deal, it was nor really a deal. I had a clogged sink and it was unclogged, but it cost more than $300 to do it, a rip off.

He was a bit later than expected, but we had set up time on-line the night before, it was a Saturday, and they did call to update us every 30 minutes. I don't mind his being a bit late: I want them to finish the job right, and if it takes extra time, it is worth it. He was friendly, professional,

It worked out pretty well. They actually did not fix everything; we still had problems with it. They did not properly clean out a drain.

Very professional, gave an estimate for all plumbing services needed. A bit pricey, wanted $200 for each sink to unclog. Went with just fixing the leaky shower, will end up doing the rest on our own for cheaper.