Hardwood Flooring Sales and Installation, Flooring Sales and Installation
About us
Welcome to River City Flooring. We are a proud San Antonio and Austin based distributor of premium flooring. We pride ourselves on our reputation for great prices, quality flooring, and fanatical customer service. Our specialty is premium grade Engineered Hardwoods, which we source directly from the manufacturer and buy in bulk containers. By cutting out the middle-men and buying in volume, we are able to pass our savings on to you. As owner/operators we are committed to helping our clients find the perfect flooring solution for their needs; from a simple home office, to a large commercial space, we offer solutions for every flooring need. Check out our profile to learn more about what sets us apart from our competition. We strive for 100% customer satisfaction on each and every job. Others may say it, but we actually mean it. That is why YOU WILL NOT PAY ONE PENNY UNTIL THE JOB IS COMPLETE AND YOU ARE 100% SATISFIED. No deposit. No half up front. Nothing until the job is complete. Try finding that with the "other guys!" We know you have many options and we appreciate your interest in our products and services. Contact us today for a free in-home estimate and consultation, or to schedule an appointment to see our showroom off Wetmore and Thousand Oaks. Additional email: info@rcfhardwoods.com.
Business highlights
15 years of trusted experience
Services we offer
Hardwood & vinyl plank flooring.
Services we don't offer
At this time, we do not offer the following services or products: roofing, fencing, siding, cement/asphalt, windows, or masonry.
We don't repair flooring or refinished existing wood flooring.
We went to another company first to see their selection and were totally overwhelmed by their selection of flooring. When we went to River City Flooring, all the stress was gone and it was so refreshing to see their limited but good selection of hardwood floors. The quality of their product was excellent, there was no pressure to buy, and the prices were reasonable. Damon answered all our questions in a timely manner and kept in contact with us throughout the whole process. Luis and Fernando and team completed the job very quickly and with excellence. They worked hard and didn't waste time. They were courteous and professional. We are very pleased with our new floors and they are gorgeous!
Description of Work: We had 4 bedrooms with closets that needed wood flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
Bob A.
09/2017
5.0
flooring contractor, hardwood floor
+ 0 more
Excellent. All crew did Installation with expertise. Cleaned up each day. Completed in two days for all four bedrooms and closets.
Description of Work: 4 Bedrooms refloored
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,700
Elba P.
08/2017
5.0
hardwood floor
+ -1 more
This is an excellent company. The owner is very professional, responsible, and helpful. He answered questions and gave us a quote on the same day he took measurements. No waiting. His prices are very reasonable in comparison to other companies. He does not require a payment until the job is completed. Be aware that this is a dusty job. Before they came, we moved small pieces of furniture and artwork into a room. We covered pantry & closet shelves, window blinds, and cabinets with plastic. We emptied dressers. They moved heavier pieces, like beds and dressers, around the room as they worked. When they were done, they left a beautiful, clean, shiny floor. I highly recommend this company.
Description of Work: Removed engineered room from kitchen and dining room. Removed carpets from all bedrooms and living room. Put down hard wood flooring in approximately 3,500 sq ft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27,000
Hortencia S.
07/2017
5.0
hardwood floor
+ -1 more
Great, completed in 1 1/2 days. I would hire this company again.
Description of Work: Engineered hardwood floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William B.
06/2017
5.0
flooring contractor, hardwood floor
+ 0 more
The job went well, however the selection of flooring is limited.
Description of Work: Take up old carpet and lay new flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4
Dana C.
06/2017
5.0
hardwood floor
+ -1 more
I couldn't have asked for a better company! Juan Palacios was fantastic! I asked for the job to be done in 3 days since I didn't want my whole week of vacation used up and it was completed by 2 days. I've never worked with a better team.
Description of Work: Removal of laminate flooring replace all flooring with wood flooring throughout entire house. Over 2,000 sq ft!!!
excellent job, Lucus and a helper knocked out job in 12 hours. it was about 770 sq ft of flooring. it looks great! Kyle came and gave us a no pressure fair estimate and scheduled our install within a week. i would recommend RC Flooring to anyone looking to install engineered hardwood flooring.
Description of Work: we had carpet and tile replaced with Birch walnut engineered hardwood, also had new 4 1/2 base boards installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,100
Stephanie C.
05/2017
5.0
hardwood floor
+ -1 more
Very well. Professionally installed. No issues
Description of Work: Hardwood floor installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Elaine W.
05/2017
5.0
hardwood floor
+ -1 more
Perfect! Great quality, easy to work with, no pressure, easy to get ahold of.
Description of Work: New flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roy O.
04/2017
5.0
hardwood floor
+ -1 more
Everything was excellent - from the estimates on cost and arrival/finish times, to the professional workmanship and cleanliness, to the courteous service and attitude. Lucas led the install group and he did an amazing job overall. He was on time and explained the work and approach. He was spot on how long each day would take, getting everything done in 2 days. The removal of all the old material and clean up was great. The floors make my house look new again - and the new baseboards pop. I would recommend RCF to anyone - as well as Lucas and his crew.
Description of Work: Replace carpet and tile with hardwood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Denise M.
04/2017
5.0
hardwood floor
+ -1 more
RCF replaced all the flooring in our home about 2 years ago. Matt arrived promptly and enthusiastically explained the benefits of River City Floor's products and options available to us. We purchased a 40+ year old home, which appeared to have all the original carpet, tile, brick, and linoleum floors. We asked RCF to remove all the existing flooring throughout the 2,400 sq. ft. house and install their Birch Honey flooring throughout the house (except bathrooms). Once we determined the options (demo, stairs, stair riser color, and replace base boards/molding), we scheduled a date for a crew to come out and begin work. The demo and installation crew of 3 showed up on a Monday morning. They removed all the existing floors and installed the new floors. They worked quickly and were finished by Friday morning. They did an excellent job finishing the stair case and transitions to bathroom floors and thresholds. We also had them replace all the base molding with 4.5" molding throughout the entire house. The 3 person crew installed, painted and caulked the floor boards to complete the look. 2 years later, we are still very happy with the quality of the floors and the ease to maintain and clean them.
Description of Work: Replaced flooring in our entire home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,500
Ben G.
04/2017
5.0
hardwood floor
+ -1 more
excellent-estimate price was solid, work completed faster than expected, work done beautifully, no hiccups at all. Very well done.
Description of Work: laminate flooring installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Ray C.
03/2017
5.0
flooring contractor, hardwood floor, remodeling
+ 1 more
From start to finish, project was done timely and with great skill. Lucas and his team (2 others) arrived on schedule and removed the old tile quickly, although it was a large mess (we were forewarned that it would be). The installation process went well and was finished on time. The floor is beautiful and will greatly increase the value of our home. We would use this company again without question
Description of Work: Complete replacement of all tile floors (875 sq. ft.) in residence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,900
Craig M.
03/2017
5.0
hardwood floor
+ -1 more
I didn't think that there was any way that the job could be completed in one day -- but was I surprised. A quality installation in quick time! Highly recommended!
Description of Work: Installation of hardwood floors, including moving heavy furniture and removal of existing carpeting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anne D.
02/2017
5.0
hardwood floor
+ -1 more
Very well- AGAIN, this is at least the 3rd time that I've written this review- Angie's List seems to keep losing their old data- I wouldn't have bothered again, except that RFC provided exceptional service and product.
Description of Work: Remove carpet & tile fr whole house- laid hardwood floors- BTW, this is at least the 3rd time that I've written this review- Angie's List seems to keep losing their old data- I wouldn't have bothered again, except that RFC provided exceptional service and product.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Tim W.
02/2017
5.0
ceramic tile, flooring contractor, hardwood floor
+ 1 more
It went extremely well and fast. It was a large area, and was totally completed in six days. Kyle L. was the sales rep., and he was excellent. He was great in helping us choose the wood flooring and was actually on the job site daily checking on the progress. I would highly recommend requesting Kyle. He is very professional, knowledgeable, and enjoyable to work with.
Description of Work: Removed tile throughout living, dining, kitchen, utility,and bathrooms. Went back with wood flooring every where except baths and utility room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lori F.
11/2016
5.0
hardwood floor
+ -1 more
Damon and his staff were wonderful. We had personal and professional consultation. Attention to detail, great product, excellent value. Home looks like new after flooring installed. We love the look of the 8" hickory that we had installed. The installers cleaned everything up, and were done ahead of schedule. Thank you River City Flooring, we have recommended you to our friends and if we ever need flooring done again, you will be the first person we call.
Description of Work: Installation of hardwood flooring/base boards throughout home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Larry H.
11/2016
5.0
hardwood floor
+ -1 more
Our flooring was installed one week ago and we are very pleased with the result. We felt that we could trust Kyle from the first meeting; he was helpful, knowledgeable, and he & the crew (Louis, Fernando, Elson, & Uriel) were very professional and capable, working steadily to provide the least amount of disruption. We will be confident to (and in fact already have) recommend them to friends and neighbors.
Description of Work: Wood flooring installed through the 1st floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Phil S.
10/2016
5.0
hardwood floor
+ -1 more
Went great, but had a few issues about a year later and called Kyle and he had someone here the next day to fix it.. He did not hesitate to get the problem fixed. When the job was finished they came and did a walk through to make sure we were completely satisfied. In fact Kyle saw a problem with the trim work that he did not like and I had not noticed, so he had them come back and fix it the next week. You don't get that kind of customer service anymore.
Description of Work: Removed carpet and tile in office, hall, living room, kitchen, dining, bathrooms and bedrooms. Put in hardwood throughout house. Kyle brought the samples to the house so we could see them in our light and surroundings. Very informative and professional. I had been to several places looking and they beat every one of them on price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Christine F.
09/2016
5.0
hardwood floor
+ -1 more
Excellent! We had multiple flooring companies come out to give estimates before deciding on River City Flooring to replace our floors due to a water leak. Great decision! Damon went above and beyond to make sure we were completely satisfied. He came out promptly to give us an estimate and explained the process and the quote very clearly. He made extra trips to our home to deliver samples when I couldn't decide on which flooring to use, answered all of my questions, and kept in touch during the installation to make sure we were happy. We were! The crew was professional and hardworking, the process went exactly as expected, and the floors and trim turned out beautifully. All at a price that was well below the competition. An added plus: no payment expected until the job is finished and the customer is completely satisfied. Hire River City Flooring and you will not be disappointed!
Description of Work: Hardwood Floor Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Anand C.
07/2016
5.0
hardwood floor
+ -1 more
Excellent, they have very good customer service! Kyle was our main contact and he really helped us out!
Description of Work: removed tile floor put in hard wood floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Susan H.
07/2016
5.0
ceramic tile, flooring contractor, hardwood floor
+ 1 more
I wanted wood floors for a long time. I had an idea of what I wanted them to look like in our home, always the same color. So, when we hired RCF, they fulfilled that idea in so many unexpected ways. They were friendly, knew what they were doing, even knew design. They also had the best price for what you were getting. When I walked into our home for the first time and saw the floors, my jaw dropped. It was beautiful, exceeding my expectations. The color was not what I imagined. It was better. The wood was beautiful. Everything was professional down to the caulking, and painting of baseboards. Imagine that I thought I would save money doing that part myself, so glad I didn't. They made it look finished, flawless, and perfect. Highly recommend.
Description of Work: Remove carpet, tile, sanded down grout. Installed wood floors, shoe molding, caulked and painted baseboards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Cathy Y.
05/2016
4.0
hardwood floor
+ -1 more
They did a great job. The only thing that I had complaints about was that the piece of wood that he showed me the sample of/that I had selected was not the one that they installed. It was a different color. It was too late to change it because they had already laid it down. There was nothing I could do. As it turns out, we are very happy with the choice. I would like to have caught it in time and if I had, I would have asked them to change it to the one I selected or the one that he showed me. That was the only issue i had with them. They did very good work and I am very pleased with it. They could have a meeting with you in the beginning before they lay the floor, to show the pieces and make sure that that is what you ordered before the job gets started. The customer will be able to make sure that that is the correct product that is being ordered and smoothen the transition of the rest of the work.
Description of Work: They did wood flooring.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Connie W.
04/2016
5.0
hardwood floor
+ -1 more
Completely Satisfied! River City Flooring provided exceptional customer service from the initial contact to the final walk through. Damon was quick to respond with a request to visit the house and give a quote on the project which consisted of removing tile, carpet and installing hardwood floors. We agreed on a start date and the crew showed up on time and was very professional and courteous. The entire project was completed in 3 days, and we could not be happier with the results. The floors are absolutely beautiful!
Description of Work: removed carpet and tile from the house and installed hardwood floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Nadene M.
04/2016
5.0
hardwood floor
+ -1 more
Could not have gone better. All the great reviews you read about this company are true. Daman is awesome to work with. You can tell he is genuine and believes in the products and services he sells. The installation crew was efficient and on time. They finished both rooms and two closets in just two half days. They did not use 4 boxes of product and reimbursed for them on the invoice. We are very very pleased. I got one other bid for the job that could not even come close to the price RCF charged. I am thinking of having more rooms done next year! Thanks, RCF for a job well done.
Description of Work: Hardwood floors to replace carpet in master and living room.
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*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
River City Flooring is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
River City Flooring accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, River City Flooring offers free project estimates.
Yes, River City Flooring offers eco-friendly accreditations.
No, River City Flooring does not offer a senior discount.
No, River City Flooring does not offer emergency services.
No, River City Flooring does not offer warranties.
River City Flooring offers the following services: Hardwood & vinyl plank flooring.
At this time, we do not offer the following services or products: roofing, fencing, siding, cement/asphalt, windows, or masonry.
We don't repair flooring or refinished existing wood flooring.