Hardwood Flooring Sales and Installation, Flooring Sales and Installation
About us
Welcome to River City Flooring. We are a proud San Antonio and Austin based distributor of premium flooring. We pride ourselves on our reputation for great prices, quality flooring, and fanatical customer service. Our specialty is premium grade Engineered Hardwoods, which we source directly from the manufacturer and buy in bulk containers. By cutting out the middle-men and buying in volume, we are able to pass our savings on to you. As owner/operators we are committed to helping our clients find the perfect flooring solution for their needs; from a simple home office, to a large commercial space, we offer solutions for every flooring need. Check out our profile to learn more about what sets us apart from our competition. We strive for 100% customer satisfaction on each and every job. Others may say it, but we actually mean it. That is why YOU WILL NOT PAY ONE PENNY UNTIL THE JOB IS COMPLETE AND YOU ARE 100% SATISFIED. No deposit. No half up front. Nothing until the job is complete. Try finding that with the "other guys!" We know you have many options and we appreciate your interest in our products and services. Contact us today for a free in-home estimate and consultation, or to schedule an appointment to see our showroom off Wetmore and Thousand Oaks. Additional email: info@rcfhardwoods.com.
Business highlights
15 years of trusted experience
Services we offer
Hardwood & vinyl plank flooring.
Services we don't offer
At this time, we do not offer the following services or products: roofing, fencing, siding, cement/asphalt, windows, or masonry.
We don't repair flooring or refinished existing wood flooring.
Description of Work: Replace all carpet in the house with hardwood
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,450.29
Rosa M.
12/2018
5.0
hardwood floor
+ -1 more
The project was well organized by Kyle, Oscar and their crew. Their quality of work and professionalism is outstanding. We are pleased with our beautiful new hardwood floors.
Description of Work: Hardwood floors installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
tom S.
11/2018
5.0
flooring contractor, hardwood floor
+ 0 more
I can't say enough about how good these guys are! Damon is very knowledgeable and honest. The crew was excellent both in guality of work and how helpful they where with moving furniture and even putting pads on all the furniture legs. I did a lot of research and River City offered the best price by far and high quality product.
Description of Work: wood flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jessica M.
10/2018
5.0
flooring contractor, hardwood floor
+ 0 more
Excellent work. Very clean and detailed work. Floors look amazing! Highly reccomend River city flooring!
Description of Work: Wood floors throughout the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amparo G.
10/2018
5.0
flooring contractor, hardwood floor
+ 0 more
Oscar and his team arrived on time vey professional and courteous. Before they left made sure all was cleaned.
Description of Work: Hardwood flooring in master bedroom and two closets plus formal living area
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jon B.
10/2018
5.0
hardwood floor
+ -1 more
To quote my wife "WOW, we should have done this years ago". Starting with Kyle who is excellent in his knowledge, emphasis on the details, communication, planning, execution, and follow through. Everything in the project went as he had explained to us. The crew that Kyle assigned for our project was incredible. Luis, Fernando, and Edward are a great team of amazing craftsmen who demonstrated their flawless workmanship and skill throughout the entire project, Thank you for the tremendous job you did. Jon and Marcia Bolgren
Description of Work: Install New Flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael E.
09/2018
5.0
hardwood floor
+ -1 more
Professionally done. Luis, the crew chief, did a great job on answering my questions and ensuring I understood what was going on. They worked on four rooms and a walk-in closet. He and his crew did quality work and cleaned up the area well. I am very happy with the end result and am glad I made this investment.
Description of Work: Engineered wood floors installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Leah C.
08/2018
5.0
hardwood floor
+ -1 more
I emailed River City Flooring on 7/25/18, Damon Benedict & I met at my home that afternoon. Damon emailed quotes. 7/26/18, my husband and I scheduled an installation for approx. 1700 sq ft. The following Wed, Aug 1st, removal of carpet and old wood flooring demo completed. Approx. 800 sq. ft. of new engineered flooring glued. Fri., Aug 3rd, at 1 pm, final walk through. Working with Oscar and his crew was an experience in excellent workmanship and professionalism. During the walk through, I could not find one area of flooring, or chalking/painting of new shoe molding that was not perfectly done. 100% satisfaction
Description of Work: hardwod flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,800
Jennifer D.
08/2018
5.0
hardwood floor
+ -1 more
Very impressed with the quality and meticulousness of the workers. Company was also very accommodating with change of schedule due to another company working on our kitchen remodeling.
Description of Work: Installation of wood floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
tracy B.
06/2018
5.0
hardwood floor
+ -1 more
Great! Install went as expected. Would definitely Damon them again!
Description of Work: New flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Julie H.
05/2018
5.0
flooring contractor, hardwood floor, remodeling
+ 1 more
I really like how RCF gives customers a very good way to explore its flooring products. I first saw samples for River City Flooring at the HEB Plus on Blanco and 1604. Loved the wider plank engineered hardwoods. So I took a look at the RCF website – it was very well done and helped me narrow my selection, and learn more about the company. At the showroom I was able to see a good-sized layout of the different hardwoods. Both Jordan and Damon were very helpful both for making a choice (I picked the Coastal Gray engineered hardwood) and for understanding the installation process. Oscar and the installation crew did amazing work: very professional and energetic. The floors are gorgeous, exceeding my expectations!
Description of Work: New engineered hardwood flooring in several rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charlie P.
05/2018
5.0
flooring contractor, hardwood floor
+ 0 more
From start to finish, our experience was perfection! Damon came and brought great samples, as well as pictures, so making a decision was very easy. The crew was fast, cleaned up after the work was done and did a great job. HIGHLY recommend this company.
Description of Work: Installed engineered hardwood flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Gerard D.
04/2018
5.0
hardwood floor
+ -1 more
Everything was done with the highest level of professionalism - from coming exactly on time for every component of the process (estimate, installation), to the excellent pricing compared to competitors, to the quality of the work done We had engineered oak hardwood installed in the main rooms of the house that had carpeting (living room, hallways, three bedrooms) and laminate done in the storage areas and refinished garage (now a mini apartment). The work was completed in three days, with no interruptions. Damon (owner) was always within reach to answer questions and provide guidance on short-term and long-term care. I would highly recommend to anyone thinking of doing flooring in their home or business!
Description of Work: Hardwood and Laminate flooring throughout house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Venkatesh R.
04/2018
5.0
hardwood floor
+ -1 more
Damon from River City Flooring is amazing. I used them to put hardwood floor downstairs couple of years go. Again hired them to put hardwood flooring for my second floor. These people are amazing. They are really punctual and did an amazing job. Would highly recommend them.
Description of Work: Second Floor Hardwood Flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carole M.
03/2018
5.0
flooring contractor, hardwood floor, remodeling
+ 1 more
This experience was great from start to finish. Damon responded quickly to my questions before the installation. The crew of 4 were on time and worked quickly. They completed the project in 7 hours - take out carpet/pad/tackstrips, take out tile, install floor (650 sq ft), clean up. The floor looks beautiful! I definitely recommend contacting RC Flooring for your flooring desires. They were tops in price, product and service.
Description of Work: take out carpeting and tile, install engineered hardwood
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Logan W.
02/2018
5.0
flooring contractor, hardwood floor
+ 0 more
Professional. High Integrity. Service Minded. Reasonable Pricing. We first explored hiring Atlas Floors for our wood flooring (rip off report galore) and stumbled across River City Flooring instead. We worked with Damon Benedict and he was a really great partner making the planning and install very easy. They really went the extra mile when our house burned down literally the day after the floors were installed (fire had nothing to do with them BTW) and waited 2 months for payment from our insurance company - even though they weren't obligated to wait at all. I will definitely try to use them again when we rebuild. Highly recommended.
Description of Work: Demolition of 565 sq ft of floated wood laminate flooring, 286 sq ft of tile, leveling the concrete subfloor (there were depressions here and there), and replacing it all with an engineered hickory hardwood and 288 ft of new, freshly painted baseboards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,312.43
Mary T.
01/2018
5.0
hardwood floor
+ -1 more
The installers did a very professional job
Description of Work: We had laminate floors installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric D.
12/2017
5.0
hardwood floor
+ -1 more
One of the best experiences I've had from start to finish. The installation team was polite and respectful. They did a high quality job paying attention to details.
Description of Work: Install laminate flooring replacing old carpet and tile in downstairs living area (approx. 1000 sq. ft.) and carpet on stairs and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Phyllis W.
11/2017
5.0
hardwood floor
+ -1 more
River City Flooring did an excellent job and I am very satisfied. Juan and his crew were very professional and accommodating during the installation and Ryan was a pleasure to work with. I would definitely use them again and recommend RCF to anyone.
Description of Work: Purchase and install engineered wood flooring
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,400
Kelli H.
11/2017
5.0
hardwood floor
+ -1 more
Great experience. Thank you Kyle and thank you Lucas and crew for doing such an awesome job. Totally professional from beginning to end!!! Love my new floors!!
Description of Work: Carpet and tile remove and laminated flooring installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,050
Doug H.
10/2017
5.0
hardwood floor, woodworking
+ 0 more
Very professional, worked completed on time. Follow up after the sale has been great.
Description of Work: New wood floors downs stairs and on stair tread
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Irene A.
10/2017
5.0
hardwood floor
+ -1 more
We couldn't have asked for anything more. Matt guided us through the process with expertise and integrity and always responded quickly even when we had sudden questions in the middle of the install. More positives are River City Flooring does not subcontract out the work, they wanted no money until the job was done and we were satisfied, they were always prompt, and they took great care moving our furniture and in cleaning up the work areas. I couldn't believe they installed all four rooms in only two days. They followed through on every single thing, as promised at the outset. We have had the floors for about six weeks now and LOVE them. The quality of the materials and the workmanship are outstanding and the floors are gorgeous! I would hire them again with no hesitation.
Description of Work: We wanted to replace the carpet with wooden floors in our 4 bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ginny B.
10/2017
5.0
flooring contractor, hardwood floor
+ 0 more
Job well done. Fast and friendly service.
Description of Work: Wooden floors and baseboards
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
elinora Y.
10/2017
5.0
hardwood floor
+ -1 more
My experience with River City Flooring is excellent. I received the initial quote early in the year and had to put the project on hold, but when I contacted Ryan again he was quick to engage and scheduled the project to fit my timetable. He was flexible with changes I made to the project. The crew arrived on time and finished the project in less than 2 days (about 800sqf) including staircase. The work is very professional and was done to my atmost satisfaction. I was impressed how efficient they work together. They left the area clean. I only hope that the rest of the remodeling project at my house will be as smooth as this experience. I highly recommend Ryan and River City Flooring.
Description of Work: Wood floor remodeling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lloyd E.
09/2017
5.0
hardwood floor
+ -1 more
Perfect! We met Ryan with River City Flooring ant the Austin Home & Garden Show. From our first conversation, we never felt like we were being "sold" floors. Instead we felt like Ryan wanted to get to know us, and provide exactly what we wanted. He was patient and professional throughout the estimating and selection process. The installation crews were wonderful as well, did a great job, and were easy to work with. We felt the price was very fair as well. Lastly, Ryan's follow-up was appreciated, and really put a gold star on the entire transaction.
Description of Work: We decided to replace our downstairs carpet with wood floors. We also had wood put on the stairs themselves.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
River City Flooring is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
River City Flooring accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, River City Flooring offers free project estimates.
Yes, River City Flooring offers eco-friendly accreditations.
No, River City Flooring does not offer a senior discount.
No, River City Flooring does not offer emergency services.
No, River City Flooring does not offer warranties.
River City Flooring offers the following services: Hardwood & vinyl plank flooring.
At this time, we do not offer the following services or products: roofing, fencing, siding, cement/asphalt, windows, or masonry.
We don't repair flooring or refinished existing wood flooring.