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River City Flooring

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

Welcome to River City Flooring. We are a proud San Antonio and Austin based distributor of premium flooring. We pride ourselves on our reputation for great prices, quality flooring, and fanatical customer service. Our specialty is premium grade Engineered Hardwoods, which we source directly from the manufacturer and buy in bulk containers. By cutting out the middle-men and buying in volume, we are able to pass our savings on to you. As owner/operators we are committed to helping our clients find the perfect flooring solution for their needs; from a simple home office, to a large commercial space, we offer solutions for every flooring need. Check out our profile to learn more about what sets us apart from our competition. We strive for 100% customer satisfaction on each and every job. Others may say it, but we actually mean it. That is why YOU WILL NOT PAY ONE PENNY UNTIL THE JOB IS COMPLETE AND YOU ARE 100% SATISFIED. No deposit. No half up front. Nothing until the job is complete. Try finding that with the "other guys!" We know you have many options and we appreciate your interest in our products and services. Contact us today for a free in-home estimate and consultation, or to schedule an appointment to see our showroom off Wetmore and Thousand Oaks. Additional email: info@rcfhardwoods.com.

Business highlights

15 years of trusted experience

Services we offer

Hardwood & vinyl plank flooring.

Services we don't offer

At this time, we do not offer the following services or products: roofing, fencing, siding, cement/asphalt, windows, or masonry. We don't repair flooring or refinished existing wood flooring.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0138 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-125 of 138 reviews

Nancy W.
10/2017
5.0
hardwood floor
  + -1 more
See above.
Description of Work: We had engineered hard wood floors installed throughout much of our house. They were reasonable, professional, fast, answered questions and did an excellent job. They required no payment until the floor was installed to our satisfaction. Couldn't be more pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kurt T.
04/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Matt responded to an email I sent almost immediately. He was very accommodating with our schedule and came out during our inspection to give us a quote. He measured the entire house and gave us wonderful information/education on types of wood flooring. He provided a very detailed quote the same day. We decided not to use him only because we decided on another color of wood. He was very professional and helpful, especially since I was clueless about this area of remodeling. Thanks Matt!
Description of Work: Matt came out to give me an estimate on wood flooring throughout our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Susan C.
04/2014
5.0
hardwood floor
  + -1 more
They did a great job. They were excellent. They were friendly and on time. They did the job all in one day. The job was beautiful. They cleaned up. They were cheaper than another company. They were a wholesaler so we got high grade product for less money. We got hardwood floors for about the price we would have gotten laminate floors at a big box store. Everything was wonderful about them.
Description of Work: We used River City Flooring to take up all the carpet and they laid hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Milton and Carolyn F.
04/2014
5.0
hardwood floor
  + -1 more
The guys showed up on time - exactly on time. They asked us about how we wanted the flooring installed. They worked without stopping, did an excellent job, and cleaned up after the job. They were professional, informative, and answered all of our questions. We were very happy with the completed job, and we used this company again in March for another room.
Description of Work: Installed approximately 300 sq ft of glue down bamboo flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760

Milton and Carolyn F.
04/2014
5.0
hardwood floor
  + -1 more
They again showed up exactly on time. He spoke with us before beginning to find out what we wanted. He worked very hard, kept the area clean, laid the flooring perfectly and cleaned up after the job was complete. He was very professional, informative, and respectful. He finished the job quickly. We are very pleased with the floor and the work he did. We would recommend this company and would use them again.
Description of Work: This was the second time that we used this company. The first time was in Feb 2014. This time they installed approximately 200 sq ft. of bamboo flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Rick F.
03/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Installation was done by another contractor. Personnel at River City were courteous and very knowledgeable about their products. We received exactly what we ordered. Our experience could not have been better. I recommend them highly.
Description of Work: Purchased engineered wood flooring to be installed in our master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Kevin N.
02/2014
5.0
hardwood floor
  + -1 more
The team was amazing and quickly tore out all of the carpet while moving the furniture around from side to side of each room. They began to install the floors and by the end of the first day they had done about 2 1/2 of the rooms. The next day they came back and started working on the 3rd room and the stairs. They finished installing the floors and then began cleaning them and caulking against the baseboards. The end result was more than we expected and we have had numerous compliments from friends and family.
Description of Work: Matt came out to our house and provided an estimate, shared some photos and educated us on the various types of wood floors. We then visited his showroom before finally committing to having the work done. We agreed on a start date and was told they could do it in probably two days. They ripped out carpet and installed wood floors for all of my upstairs which includes 3 bedrooms, a landing and the stairs themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Danielle and Darlene A.
01/2014
5.0
hardwood floor
  + -1 more
Awesome! They were very good. Very efficient. Prompt. We had a minor issue and they came back and fixed it. Another contractor saw the work and said it was well constructed. Very pleasant to work with.
Description of Work: Laid woodfloors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Mike S.
12/2013
5.0
flooring contractor
  + -1 more
Matts crew was absolutely amazing. The quality of work was superb, and their prices were excellent. Matt and his crew worked with our hectic schedule to get the job done with no complaints. I would not hesitate using them again or recommending them to anyone. We could not have been more pleased.
Description of Work: Removed carpet and tile, replacing it with acacia engineered hardwood. They also did our staircase in acacia as we'll.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Nancy K.
12/2013
5.0
hardwood floor
  + -1 more
It was great! I had 3 contractors come and give me bids, and Kyle's bid was the best as they charged the same per square foot for installation, but they didn't nickel and dime you for everything else PLUS they moved the furniture (I just had to remove all breakables) where the other contractors told me I had to move everything. The morning the work was to begin, I got a call from Kyle telling me the crew was on their way, and were here within 30 minutes and got right down to business. The crew was great with moving furniture, making sure not to damage walls or the furniture. With this type of work, dust and dirt is to be expected, but they made sure they cleaned up the living areas before they left the first night and cleaned up when they finished the job the next day. I am really pleased with how the flooring looks and the baseboards really make everything "pop". If you are redoing your floors and want a company that gives you a great value for your dollar, along with doing great work, the call Kyle. I know I'll keep the name and phone # and call them if I have any flooring needs in the future.
Description of Work: They removed all the carpet, tile and baseboards from my entire first floor, stairs and an upstairs landing then installed new hardwood flooring and new baseboards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Robert H.
12/2013
5.0
hardwood floor
  + -1 more
It went great and we were very pleased with the end product. They removed all the old flooring, leveled areas as needed and installed the new flooring, hardwoods and tile in over 1,500 square feet of the house. This was accomplished in just over two days. They moved our furniture around as needed and also installed all new 4" baseboards, painted and caulked, which really gave the areas a new and custom feel. We were very impressed with the crew. They were very professional and always on time. They cleaned up everything and hauled off all the old materials. It was quite a transformation and we were very pleased with the entire process. The actual cost was lower than the estimate which is always good news. We would highly recommend their services and products and plan to use them again when we finish remodeling a few more areas of our house.
Description of Work: We had a great experience with this company. Kyle came over several months ago and gave us an estimate to install hardwood floors. He brought lots of samples and assisted us in what would be best for our house. When we were ready, he came back over and we reassessed what areas we wanted hardwood flooring and also some areas that we needed new tile. He was able to get us on the schedule that same week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Frank M.
11/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Highly recommend River City Flooring. Extremely professional and highest quality. No payment accepted until job completed and customer 100% satisfied.
Description of Work: We just had almost 2000 sq ft hardwood floors replaced by River City Flooring. They did an absolutely fantastic job at an amazing price. A four man team arrived on time and worked efficiently and fast. Adrian, the team leader, was fabulous and didn't stop working until the job was perfect. Matt, the owner, was honest and they don't take a penny until the job is done and the customer is 100% satisfied. The new floors transformed our house. We are very glad we went with River City Flooring and would strongly recommend you get an estimate and talk to Matt before going with any other company. Frank and Shanon M.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

JP F.
10/2013
5.0
hardwood floor
  + -1 more
Service was provided as described. Team was professional and very competent and the job was completed on time. We are very pleased with the results.
Description of Work: Removed carpet & installed hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

ginger S.
10/2013
5.0
flooring contractor, hardwood floor
  + 0 more
My floors are beautiful. I couldnt have imagined how easy the whole process was going to be. I had shopped everywhere in Austin and San Antonio for the same quality floors and I found nothing that compared to the price and quality. They have a quaint showroom in San Antonio I visited so I could see the samples installed. Kyle was very helpful and knowledgeable about their product. The most impressive thing was the fact that I didn't pay a dime until the job was done.
Description of Work: They sold me beautiful Carmel Acacia engineered hardwood. Then came to the house and installed it within the week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

Kyle G.
10/2013
5.0
ceramic tile, hardwood floor
  + 0 more
I looked around for hardwood for a while. I was not totally happy with the companies that came out and gave quotes and the products offered. I finally ran across River City Flooring. I went to the showroom where I met Matt and Damon. They were both very helpful and Damon came out that day to measure. The quote given was hands down the best I had gotten for the quality of wood that was being placed in my home. I scheduled a time and date with Damon that day. The install guys came on time and completed the job in two days. Hardwood was installed in the foyer, kitchen, living room, bedrooms, and dining room. I purchased porcelain tile and the install guys installed that in my bathrooms and laundry room. I was very pleased with the outcome and everyone that has been to the house loves the floors. I highly recommend River City Flooring to anyone.
Description of Work: Installed hardwood throughout whole house except bathrooms and laundry room. In the bathrooms/laundry room, porcelain tile was installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,300

Jillian G.
10/2013
5.0
hardwood floor
  + -1 more
My husband and I spent countless hours looking for a reliable company to install hardwood floors in our home but we were not satisfied with the customer service and quality of wood. Fortunately, a colleague referred River City Flooring and they were fantastic. We were impressed with Matt's knowledge, patience, and follow through. His team of installers completed the job within 1 day and they did an incredible job installing the flooring. These floors made our house look bigger and added elegance. We highly recommend River City Flooring. Thanks for your professionalism and high quality products!
Description of Work: Removed carpet and ceramic tile from the living room, kitchen, pantry, guest bath, hall, and closet. Upon removal they installed hand scraped hard wood floors in the aforementioned areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Maureen W.
09/2013
5.0
hardwood floor
  + -1 more
Damon Benedict, my sales coordinator, was very responsive and knowledgeable and provided me with a fair estimate. The project took a day and a half. The 3-man crew, led by Oscar, arrived as scheduled and were finished in no time. They did an awesome job and cleaned up when the job was completed. The floor looks fantastic, as if the hardwood was there all along. I will hire them gain.
Description of Work: Removed carpet and installed engineer hardwood in formal living room, formal dining room, living room and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Laura G.
07/2013
5.0
hardwood floor
  + -1 more
After going to Lowe's, Floor and Decor and Lumber Liquidators we searched Angie's list. I am so glad we did. I emailed Matt late Saturday night and he came out Sunday Afternoon. He brought samples and measured the floors. His prices are unbeatable and the wood floors are amazing quality. By Tuesday they were installing the floors and they were finished by Friday morning. WE moved into our brand new house Saturday morning and had the most beautiful floors. Great Work!!
Description of Work: They installed engineered hand-scraped wood floors. We are thrilled with the work and service. Everyone that has come to our house is amazed and compliments the floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,600

Carrie B.
06/2013
5.0
hardwood floor
  + -1 more
Contacted Matt at River City Flooring. Provided professional written quote detailing all work and material provided for job. Appointment was set to accommodate my schedule. Installers came prepared to do floors w/necessary material, tools, and knowledge. Three men who worked as a team to provide wood floors throughout the house.
Description of Work: Wood flooring, leveling, providing material (wood flooring, appropriate glue, leveling compound and provided labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Matt S.
06/2013
5.0
hardwood floor
  + -1 more
After terrible customer service at O'Krents, we researched River City Flooring. Matt was very prompt in responding to correspondence via email and telephone and always maintained a professional and personable manner. He willingly provided multiple estimates for different flooring scenarios, and we can guarantee his pricing cannot be beat. We were also provided with samples free of charge to take home. The showroom was clean, well organized and customer-friendly. As for the actual installation, rest assure that payment is not requested until you are satisfied with the end product. The group of young men were punctual, always early to the job, polite and professional, even going above and beyond in helping with a leaky dishwasher discovered during the demolition phase. They did a wonderful job! We've received many compliments. It was a pleasure doing business with River City Flooring.
Description of Work: Hardwood Flooring Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Diana P.
05/2013
5.0
hardwood floor
  + -1 more
Matt was very professional, knowledgeable, and responsive. The fact that we did not pay anything for the job until we were completely satisfied with the whole process speaks volumes. The installers were prompt and professional. They delivered on-time and on-budget, no surprises.
Description of Work: Install handscrapped hardwood flooring in carpeted areas in the entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Don D.
04/2013
5.0
hardwood floor
  + -1 more
The crew of three did a great job and we are extremely happy with our new flooring. Matt is easy to work with and always responded to my questions quickly. This was a great experience!
Description of Work: We had approx 850 sq ft of natural acacia engineered hardwood installed. RCF removed our old flooring too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Walter L.
04/2013
5.0
hardwood floor
  + -1 more
RCF arrived right on time; a crew of five worked fast and organized, all material and equipment was laid out for quick and easy access, what impressed me the most was that everyone knew what their job was and proceeded without hesitation. The whole job only took about 2.5 hrs. The crew cleaned and picked up materials and equipment as they went along. Upon completion they cleaned the floor from dust, glue, and any paint....they returned the furniture and gave me instructions on what to expect next. The crew was friendly and very professional.
Description of Work: I obtained two quotes for this job and River City Flooring (RCF) was at least half of the other quote. RCF installed approx 160SF of hardwood flooring to my home office. The servise incl removal and replacement of 5 pieces of furniture from the room, removal of my old carpet (and disposal), hardwood floor installation (glued), and installation and paint of quarter round trim on the base board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Clint S.
02/2013
5.0
hardwood floor
  + -1 more
River City Flooring was fast and easy to work with. Our Floors look great and we are impressed with the warmth and quality of the wood. This was the second time we've used River City, I will definitely recommend them to friends and neighbors. Their installation crew was quick and friendly. We wanted to match our last Flooring project with similar wood and River City was upfront about possible differences. With that being said there were no visible differences and we couldn't be happier with the end result. Great overall experience with the best pricing. It's not often you get both
Description of Work: We had hardwood floors installed by 'River City Flooring' in our Kitchen, Living Room, Dinning Room, Entry Way and High Traffic areas. River City Flooring also replaced all baseboards on the first level of our home. We were impressed with their communication and appreciated clear expectations being set up front. There were no bad surprises and we were very happy with the services performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Danielle Y.
07/2012
5.0
flooring contractor
  + -1 more
Tyler was wonderful to work with from start to finish. Response to communication was always immediate. Even after I had to adjust our original plans for the project, which decreased his profit, he was flexible and friendly. Tyler managed his crew well, making sure they did a good job and corrected any mistakes that were made, such as the time when one of them got some red chalk on my carpet. He even picked up the wood from the Lumber Liquidators store for me free of charge, whereas Lumber Liquidators wanted to charge me for curbside delivery and then charge me more to actually bring the wood indoors. I highly recommend River City Flooring and will use them again for any flooring needs that I may have in the future.
Description of Work: Tyler and his River City Flooring crew installed hardwood flooring that I purchased at Lumber Liquidators. Although Lumber Liquidators gave me the names of two other installers, I chose Tyler because his price to install the wood and also to remove the old flooring was much better than the others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Contact information

3859 Stahl Road, San Antonio, TX 78217

http://rcfhardwoods.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation

FAQ

River City Flooring is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

River City Flooring accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, River City Flooring offers free project estimates.
Yes, River City Flooring offers eco-friendly accreditations.
No, River City Flooring does not offer a senior discount.
No, River City Flooring does not offer emergency services.
No, River City Flooring does not offer warranties.
River City Flooring offers the following services: Hardwood & vinyl plank flooring.
At this time, we do not offer the following services or products: roofing, fencing, siding, cement/asphalt, windows, or masonry. We don't repair flooring or refinished existing wood flooring.

Contact information

3859 Stahl Road, San Antonio, TX 78217

http://rcfhardwoods.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM