Red Wagon Properties

Property Management, Real Estate Agents, Real Estate Appraisals,

About us

Red Wagon Properties is a full-service property management company specializing in real estate investment management. Regardless of intent, many homeowners are becoming investors by default – unable to sell their homes, renting becomes the most cost-effective option. We handle portfolios of all sizes – anywhere from 1 to 30 properties. Currently, we only manage properties in San Antonio north of I-90. Every owner has different preferences and comfort levels when dealing with their investments, so we offer you a personal relationship and customized services.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Property Management, Real Estate Agents, Tenant Maintenance & Screening, Home Inspections, Management Fees & Owner Payments, Transparency, & Electronic Accounting.

Services we don't offer

We do not offer to rent out the home without management. Management is included on all of our properties.

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.66 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
17%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.4
responsiveness
4.3
punctuality
4.3
Showing 1-6 of 6 reviews

Jeanette D.
10/2016
5.0
property management
  + -1 more
Kathy Bost and Jessica Hanson provide excellent customer service. They went out of their way and stayed open after closing in order for me to pick up a spare house key when I locked myself out. Kathy waited for me for an hour as I sat in Friday night traffic! I would recommend this office if you are looking for a home and want to do business with people who really care.
Description of Work: I did not need any work completed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
09/2016
5.0
property management
  + -1 more
I've dealt with numerous property management companies over the years, and I've yet to encounter a PM company that matches RWP's organization and responsiveness. Prior to finding RWP, I was quite disenchanted with PM companies and had a very negative view due to consistently poor customer service. SATX PM companies, in particular, have all been very disappointing and frustrating experiences. RWP is a completely different story - I have been thoroughly impressed by their efficient and helpful business operations group and am thrilled with their attention and dedication. Our house had several issues upon move-in - some of which were oversights by their make-ready crew - but RWP responded to every single maintenance request that I made within the same business day and proactively fixed the issues and mistakes. RWP is simply the best SATX-area PM company I've ever interacted with, and quite frankly, it's not even close.
Description of Work: I am a tenant, and RWP manages the property that I rent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Irene R.
06/2016
3.0
real estate agents, property management
  + 0 more
unknown
Description of Work: They are currently my Property Management Co. They were very responsive before I signed the contract, after that I didn't hear from them. They made the decision on pricing my home home without consulting me andthen proceeproceeded to blame me bebecause they hadn't heard from me! No one contacted me, not the Director or their marketing person. They did go back and fix their error and I was able to get more for my |house. But this is supposed to be their job! At this point I won't use them again unless they turn things around.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Sandy M.
10/2015
5.0
property management
  + -1 more
unknown
Description of Work: I worked with Red Wagon Realty when I was listing a home that they were managing the property. They were very cooperative and responsive to my requests. I would hire them again and I always recommend them to anyone who needs a property management company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lorrie S.
02/2014
5.0
property management
  + -1 more
unknown
Description of Work: Manage rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ellen B.
02/2012
5.0
real estate appraisal
  + -1 more
They happened to be the one showing one of the properties that we looked at. We ended up not renting the one that they showed us, but she showed us a bunch of other people renting, and a house within 4 hours. The real estate had done a lot of research and had it all planned out like where we were going to go next. They were very efficient. I would absolutely use them again in the future.
Description of Work: I last used Red Wagon Real Estate on Monday.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    16719 Huebner Rd # 201, San Antonio, TX 78248

    www.redwagonproperties.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Property Management,
    Real Estate Agents,
    Real Estate Appraisals,
    Home inspection

    FAQ

    Red Wagon Properties is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Red Wagon Properties accepts the following forms of payment: Check
    No, Red Wagon Properties does not offer free project estimates.
    Yes, Red Wagon Properties offers eco-friendly accreditations.
    No, Red Wagon Properties does not offer a senior discount.
    Yes, Red Wagon Properties offers emergency services.
    No, Red Wagon Properties does not offer warranties.
    Red Wagon Properties offers the following services: Property Management, Real Estate Agents, Tenant Maintenance & Screening, Home Inspections, Management Fees & Owner Payments, Transparency, & Electronic Accounting.
    We do not offer to rent out the home without management. Management is included on all of our properties.

    Contact information

    16719 Huebner Rd # 201, San Antonio, TX 78248

    www.redwagonproperties.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed