Organizing San Antonio

On time. Communication was good I will use them again

My house was spic & span, ready for move-in!

it went really well she was polite worked quickly and didn't bang my furniture Alexandra was amazing!! She is by far the best cleaner I had (they were all really good) but Alexandra has been by far the best. Very calm and went about her work throughly

No one ever showed up! She even called twice that day and said they were running behind! The last time she called was at 3:50 in the afternoon and said they were on their way!! Never heard another word from her! Not an apology or attempt to see if we could reschedule!! Nothing!! Very disappointing and it really put me in a bind that day!

Cleaned the house but not as we had asked. Used a dirty rag to "wipe" inside of cabinets and drawers. Did not actually clean the windows. Just used a duster on them. Not very impressed with the thoroughness for how much we paid. I had to go back and clean most of the house. The package we selected said it was top to bottom deep cleaning.

I called Earthwise to set up a weekly house cleaning. My wife works out of the home so it is important that the cleaning is done at a scheduled time each week. I was told this wouldn't be a problem. Unfortunately, at the very first cleaning the person never showed up. After 40 minutes I called and got the companies voicemail. When I was called back 5 minutes later, I was told that they had no idea where the person was and why they did not show up. I was offered the cleaning for free (which I appreciated) but, I declined. The issue was needing timely service and they were not able to provide that.

Well done. Two hard workers for 4 hours total.

Mona and Leo were professional, courteous and hard working. They tackled some difficult cleaning because of hard water and made the rooms look great. They answered all of my questions about preventing hard water stains and shared info with me about some of the tools the use. I will ask for them especially in future tasks.

Because Michelle, the owner/manager?, was responsive to my complaints and offered to send someone else to clean at no charge, I put the overall rating to C. As for the actual cleaning at the scheduled time, I was disappointed. Basically it was the kind of job I would have done if I were in a hurry. I asked at the beginning that we do areas thoroughly so everything would be done well in those rooms. Therefore, if we ran out of time, I would know where we left off. This did not happen. Blinds were dusted superficially so when opened a line of dust was visible on the back side; nothing was moved when mopping or vacuuming, and cleaning water was not changed. Cleaning grade D-.

Well. It was performed as expected.

Good - one broken item that was replaced

I was satisfied with the work that was done on all three occasions. The workers were friendly and professional. Potential clients should be aware that the cleaning teams may not be exactly on time either due to traffic or being held at an earlier job. This bothered me at first, but upon reflection, I realize that there may come a time when I would really like to have a little extra time and I like knowing that is possible. The workers will always make up the time on the other end. I have other dates scheduled in the future.

I am a luxury home realtor and have listings in the $1-8 million dollar range. I personally hire Earthwise for every new listing I acquire. They most recently cleaned my $4.2M listing at 42 Vineyard in the Dominion here in San Antonio and they did an amazing job. As always. In my business I only get one chance to make a first impression and finding potential buyers is like finding a needle in a haystack so I have to trust that everything is as perfect as possible and I totally trust Earthwise with the responsibility of presenting my listings in the best possible light. I highly recommend Earthwise for home cleaning.. no matter what the price.

I wasn't very impressed by the overall quality of the cleaning done by 2 people over 3½ hours. Firstly, I don't think they were there for the whole time, as they were a little late in arriving and left short of the full period of time. Secondly, the cleaning was supposed to include baths/tubs/showers etc., but I had cleaned the children's tub/shower unit a week before and I noticed I had left a "wipe" mark but I hadn't had time to get back in and clean it again. It hadn't been used in the meantime, but after looking around after the cleaning, I saw that wipe mark was still there! Therefore, it was obvious they hadn't in fact cleaned the unit at all. I wasn't the only who noticed this by the way, a family member visiting noticed that it was still there. Nothing was moved when the floors were cleaned even though we deliberately vacated the rooms so that they had full access. Many surfaces were also left un-dusted/uncleaned. All in all, I wouldn't use this service again.

I paid for the "top to bottom services" @ $30 per hour. I was told based on the squat footage of my house (2000) I would need 6 hours (2 people for 3 hours). I have had regular house cleaners for the past 10 years every 2 weeks. Our family picks everything up and puts things away the night before so all they have to do is scrub. Came home at 8pm on a Friday night to find blinds, ceiling fans, top of fridge and entertainment center were not even touched. Website states top to bottom cleaning includes top of door ways mine weren't touched. Master closet and bedroom weren't not even vacuumed. Definitely NOT top to bottom. Sent the owner Michelle pictures and told her we needed to talk. She was kind enough to text me back on a Friday night and tell me she would speak to the ladies that cleaned my house. Not sure if she meant to send me the reply text message from one of the cleaning people that sald my house was Filthy but very i professional! I asked her about it and she replied she was out with friends and not discussing it on a Friday night! I agree that there have to be some bounderies when it comes to owning your own business but why reply at all and not just wait for business house.

Mona and Leo were my cleaning team and they were awesome! The house was very cluttered because of long term renovation and also medical recuperation. But Monica and Leo not only decimated the dust from ceiling to floor, but rearrange everything, cleaned UNDER everything, and got ceiling fans to baseboards looking spit shined! I recommend them highly!.

They were scheduled for 8am but did not arrive until 1pm, however they did call to let me know. Once I was informed that they had to leave at 4:30pm so did not provide all services. I had to prioritize what had to be done.

The price is per hour plus tax. They advertise $30 per person per hour and we are contracted with them for one person. It's cheaper than who we used before so it's fairly priced. They are very good. There have been a few occasions where we had to adjust times and they were very quick to accommodate. There have been a few times that they were supposed to be here at 9:30 in the morning and I noticed the lady that was going to clean our home she arrived early and she sat in her car until she rang the bell at 9:30. Every home is different so to begin with we pointed out what we needed to have done specifically and they are very quick to pick up and do that continuously. We have had one lady that has been doing the cleaning we are so satisfied we have asked that she continue to come back so she is the one person scheduled to come back and do the cleaning every other week.

They did a very good job. They were very accurate with their customer service and very quick to respond. I was very happy with the finished product. I would use them again and recommend their service.

I was able to arrange for a total house cleaning very easily. As always they were very cordial and professional. Complete house cleaning was completed and I was very happy with the results.

Cleaners were professional and cordial, but also showed up a little late Cleaning was completed and the house looked great! however, I was not completely satisfied with finished cleaning of baseboards or blinds as there was some dust/dirt left over. Overall, a job well done.

This was my first time using a cleaning service and it was a home run. Stephanie showed up right on time, and it felt like having a friend over. She was personable, professional, thorough, and fast. It was really a great experience. My home looked beautiful. I recommend both the company and Stephanie.

They were amazing! Everything they did was beyond my expectations and they will be my house cleaners from now on.

They did a great job. They came and did what they were supposed to do.

They did a great job. They came and did what they were supposed to do and finished.