NOEL'S APPLIANCES

He explained what was wrong, addressed the issues, put it back together and it works great. Thank you!

SEARCH NO FURTHER! after calling several places and getting no answer, Sears did answer and scheduled appointment for Tue. HOWEVER, NOEL ANSWERED IMMEDIATELY, WAS AT OUR HOME WITHIN THE HOUR, DIAGNOSED, HAD THE REPLACEMENT PART AND INSTALLED IN ABOUT 20 MINUTES! EXTREMELY SATISFIED WITH THIS REPAIR AND SERVICE! WOULD STRONGLY RECOMMEND NOEL!

I am very pleased with the work Mr. Hernandez does. He is reliable and professional. And he is reasonably priced. I will most definitely use him again.

The gentleman did a very good job. I learned that he also services window AC units, as well as installs them. This is something I plan on doing in the very near future. Noe was professional and tended to business, and his prices are very reasonable. I will most definitely be using his services in the future.

Noel was professional, quick and super nice. Will definitely keep his number around!

Great service. Noel gave me possible ideas over the phone as to what might be the problem based on my description and he gave me ball park estimates for different solutions. His guess on the phone and estimate were right on target. He was expedient and professional. He showed me that the last repairman only repaired half of the coupling and did not use the same material as the other side of the coupling so it did not hold up. Before he left, Noel took the time to look at another appliance and was able to give me advice and an estimate for a possible repair it might need if the advice alone did not resolve the issue. I highly recommend Noel for appliance repair.

Noel Hernandez came out within hours of my call for help. He diagnosed the problem with my refrigerator/freezer as a faulty compressor. He gave me the option (and necessary cost and other information) to replace or buy a new refrigerator. I elected to replace the compressor. He found the compressor and was able to make the repair the next morning. His responsiveness, professionalism and expertise is exceptional. I'd highly recommend his service and he is now my "go to" guy for all future appliance servicing.

Unfortunately, the company wouldn't accommodate an after hours request, so I had to have a friend resolve the refrigerator's issue.

Dryer stopped working a couple of days before the start of school. Was in a panic. The dryer would turn on/sensing device would be on but no dryer turning. Later, I found out the computer chip had short out in the computerized panel. Needless to say, thought I would have to buy another dryer since I had this one since 2004, a year after the birth of my child and now this child is 11 years old. Yep. I AM SENTIMENTAL.... Noel took the actual computer board out figured out the problem, and realized possibly he could save me a huge amt of money for possibly having to buy another dryer. He could weld the part back, but was honest about he is no expert when it comes to guaranteeing the dryer would work again. We would have a 50% chance. Well low and behold he did the work on that same day and returned to finish the job the next day. His theory worked and he was amazed that he fixed it. I was very satisfied with the work although initially before leaving on the first visit call he quoted me total cost of $125.00 and then when job was finished it was $175.00. I am glad it is fixed, and on top of that job he got a another job referral from me to fix a friend's dryer within same neighborhood. I would think a referral and getting some more bucks in your pocket from a new work order would be shown to a good paying customer by deducting from the current bill. Ms. Mimi

Noel was great. He came on a Saturday on his day off to take a look at our busted fridge. Luckily it was a simple replacement of the circuit board (which he had on hand). Very courteous and explained everything. From the problem to the solution. Fair and honest. Would recommend him 100%.

Noel Hernandez promptly came to the rescue on a Saturday to let us know our dryer vent was clogged with lint and mold. He doesn't supply that service, but told us how to fix it and the simple $45 service charge and a bit of cleaning up by my husband got us back on track, fast. Thank you, Noel! We will call again when necessary (which I hope is no time soon). Monika Maeckle 78210

Noel showed up on time and examined our washing machine which was not doing the rinse/spin cycle properly. He didn't just glance at it and throw out a number, he opened it up, spent time examining it all over the place. He said he could fix it, priced the part plus labor and it was around $300. He pointed out that he could sell us one of his refurbished washers of a better quality for $300 instead, and said that it also has cheaper replacement parts so that in future it will cost less to maintain. We agreed to this, and since he refurbished washers we asked if he wanted to buy our old one cheap and refurbish it for a future customer. He said that if it were a different brand he would, but that he won't sell this brand to his customers because they're bad washers. Which, in my mind, is a good thing showing that he actually cares about his customers. Now obviously he could have offered to sell us his refurbished washer at a higher price than the quote for replacement, but he didn't. We have a very big washer, so knowing the new ones sell for $650+ he could've probably gotten us to buy a refurb for more than the part but less than new. But he didn't try to take advantage and make a ton of cash off of us. Also being a house of women he didn't try to speak down in the way that others have in the past just because we're female. He was a quiet, polite gentleman who treated us respectfully.

Noel replaced 4 igniters on my stove. He arrived on time as scheduled and was very professional. The quality of his work was exceptional. He went beyond the service required by replacing the screws near the igniter which will make future repairs easier.

I called in the AM and by that afternoon he was fixing my problem. Noel was very professional and explained the problem to me before proceeding with the repair. I would definitely use him again.

Noel was very professional and courteous in answering a few questions that I had about my dryer. I had issues with the dryer taking long to dry and he gave me this honest recommendations and solutions to the problem. I would not hesitate to use hime for a future repair. In this situation, I just decided it would be more cost effective to buy a new dryer, based on his recommendation.

Noel arrived at our residence to inspect our refrigerator on the same day that I first contacted him. He was very reliable and did a great job with getting our refrigerator going. My husband and I highly recommend him.

I came home and found my kitchen refrigerator light on, but no cooling, and food beginning to thaw. I found Mr. Noel on Angie's list, and gave him a call. Oh, and it was 3PM on a Friday afternoon. He very calmly and professionally asked me what the make and model was, and he gave me some suggestions over the phone to try and fix it (turn off the power for 5 minutes so the computer could reset, etc.). When that didn't work he said he would be right out to take a look. Really impressively, he also asked me for the make and model number of the fridge, he looked it up in his database, and said he had a compressor available, if it were needed. By the time he made it out, we had sorted through the problem already (there was a control in the freezer part I didn't know about, and with a lot of extra food in the freezer, some of it had pushed against it and turned it off). I called him to say that in the end we didn't need his services, and as it turned out he was actually in the neighborhood already. He could have raised a fuss about charging for and quot;travel expensesand quot; etc., but he didn't. He was very gracious about the whole thing, when I wouldn't have been surprised if he hadn't been. So bottom line: He tried to help me for free over the phone; before coming out he asked detailed questions about the make of the fridge; and even though he drove all the way into the neighborhood and could have made a fuss about being owed some money for the trip, he didn't. I have his number on the side of my fridge, and based on the above (and his and quot;Aand quot; rating in Angie's list), he will be the first guy I call for appliance repair.

My refrigerator wasn't keeping food cold so I called around to get a repairman. This was on Saturday, June 8. Places that were listed as being open on Angie's List were actually closed. I reached Noel Hernandez and he also wasn't working as he was with his family. He did however offer to come the next day, Sunday, June 9th. He arrived and discovered the controls were not working, He did a temporary fix as the part had to be ordered. He got the part and returned on Friday, June 15th and installed the part. Great work and great professionalism. I'm really grateful that he was willing to come on Sunday and didn't charge and quot;weekend or emergencyand quot; rates for it.

He came out right away and fix everything. A month later the freezer started building up again and the dryer started making a noise again. He came back no extra charge. I was very pleased with the overall service, everything went great.

He charged his basic trip charge which I found to be reasonable. He was honest and told me the pros and cons of having the fridge repaired versus buying a new one. I was totally satisfied and would definitely use him again. He does service the 78121 area. He also recommended a place to take the fridge for recycling.

Overall, Noel responded very quickly to our needs. He checked out our dryer and was very honest and sincere. Great experience, I definitely recommend Noel.

it went so well it made the noise on a friday i called noel on a saturday and spoke with him about the issue and i told him that i wanted it fixed today he said he would call his partners to see if they were available because he does not normally work on weekends and he would call me back about 15 min later he called back and said no one was available but he would do it. then he showed up at my door in the time frame he said he would and within 30 min diagnosed the problem and said he did not have the part but would check his warehouse and come back later that afternoon and sure enough he did and found the part and replaced it i am typeing this now on 10-29-09 and the machine is still working great i take a while to rate to see if any problems arise once they leave as far as work, parts or gaurantees. another tid bit is that he is close to alamo hieghts so it made it a lot easier for him to take the job on short notice and a weekend which was great. other guys i called said they could come on monday or tuesday but not noel he was great.

See above - I was perfectly satisfied.

He arrived exactly when he said he would, worked quickly and efficiently, and was courteous throughout. He left several business cards and invited me to call if we needed appliance repairs in the future.

Although Noe does not do dishwashers, he sent a gentleman named Raul of ABC Appliances out to fix our problem. He was punctual, friendly, professional, and the problem was fixed within 20 minutes. Not only did he fix the problem, he gave me tips on what to do in the future if I should encounter other problems. He also gave advice on dishwasher care and maintenance. He even gave a friend of mine free advice on her dishwasher and showed her how she could try and remedy her problem. Great guy!