Description of Work: They installed my well and cistern does routine checks as per a maintence agreement. However when we have had problems with our system, we had problems getting any response.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Response from NEWBORN WATER WELL SERVICE
This customer called during a very busy time. When we tried to get there they never responded and apparently went with someone else. A card was left in the door because no one was home. The husband was contacted. We cannot be everywhere all the time. If someone is out of water they are always top priority. To review our company by one missed service call after years of regular service is not appropriate. We are a family company and treat our customers as such.
Sonia M.
05/2011
5.0
wells
+ -1 more
Outstanding job. Completed on time and on budget.
Description of Work: Installed 3300 gallon concrete storage tank. Installed 1.5 HP F&W booster pump. Installed 2 intank float systems and associated electrical breakers and boxes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,012.62
CHRIS M.
12/2008
5.0
wells
+ -1 more
Truly the finest service we have had done to our home. Mr. Wellborn sent his son out to our place as he said he would, the next morning. His son took extreme care driving his huge equipment rig thru our property to where our well and well house was. He took great care to minimize any spill or mess that might be created when taking out each section of well pipe to find the leaking one. When the leaking section was found and replaced, you couldn't tell anyone was even there to do this work. The price was very reasonable, the courtesy, honestly in estimation of work, timeliness of work was exceptional.
Description of Work: My family noticed a lot noise whenever we turned on a faucet or flushed the toilet. We suspected a leak somewhere in the house but couldn't find one. We spoke to some of our neighbors who said that we likely had something wrong with our well, either the pump, the pipes, the electrical connection or all the above. We came across Wellborn who happened to be nearest our home. We contacted Wellborn and spoke to the owner Mr. Wellborn who said that it sounded like we had a leaking well pipe that needed to be replaced. He said he could someone over to our home the next day to take care of it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
CHRIS M.
01/2007
5.0
wells
+ -1 more
We have had issues with our well as the previous owner used cheap pipes. This latest incident happened during the ice storm. Mr. Newborn came the same day as called, actually within 2 hours. Considering this was the day after the ice storm and ice and water were dripping from the trees, I was impressed. They were knowledgeable, pleasant, and figured out the problem fairly quickly. Even explaining what they were doing as they did it. He even answered all the questions about a well my husband asked. They will be our choice should any well issues crop up again.
Description of Work: We have been getting air in our plumbing system, which creates surging of the water when you turn on the faucet and both air and water coming out of any faucet or commode. They checked the valves, tank, and pipes and found the pipes used in the well were rusting and beginning to get holes allowing air into the system. They pulled up the pipe and replaced the sections as necessary.
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Service Categories
Wells and Pumps
FAQ
NEWBORN WATER WELL SERVICE is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
NEWBORN WATER WELL SERVICE accepts the following forms of payment: Check
Yes, NEWBORN WATER WELL SERVICE offers free project estimates.
No, NEWBORN WATER WELL SERVICE does not offer eco-friendly accreditations.
No, NEWBORN WATER WELL SERVICE does not offer a senior discount.
Yes, NEWBORN WATER WELL SERVICE offers emergency services.
Yes, NEWBORN WATER WELL SERVICE offers warranties.
NEWBORN WATER WELL SERVICE offers the following services: Waterwell pump installation/repair. Storage tanks repair/install