My Repairman

The level of professionalism as a repair subcontractor under American Homeshield Warranty is abhorrent…The repairman DID NOT show at the appointment block of 10a-2p… Apparently, it is the company policy to NOT honor the assigned repair request unless someone answers the phone prior to the technician arriving…However, this policy WAS NOT communicated to the customer by My Repairmen INC or AHS prior to the allotted repair time…if you expect someone to adhere to a company policy shouldn’t you inform them first or have them acknowledge said policy via email or call…an email was sent via AHS stating the appointment time AND no where does that communication specify that you would not show up unless someone answered the phone to verify that someone would be home…would I make an appointment to have my fridge repaired if I didn’t make arrangements for someone to be there…your company is in breach of a contractual obligation and the BBB will be notified for resolution

Good communication, good service and fair pricing.

They are very good, they are recommended by my mother, they call if they are gonna be late, they are very quick about fixing what is wrong. Their price is very reasonable. They take good care of their customer.

They are just really really good. I cannot say enough good things about them. If possible, I will give them an A+

We just recently had our family dog give birth to 9 beautiful puppies, and consequently have had to be using our washer and dryer a minimum of 5 times a day, and our dryer decides to die on us!! We contacted My Repairman and they came out that same day, assessed the situation, ordered parts and had us back up and running within a day and a half. Very prompt, professional, and fair in cost. I am a very satisfied customer and will definitely use them for my appliance repair needs in the future. Thank you

It took 3 trips, for him to repair the washer but everytime he fixed something, I am having a different problem.

This company was hired through my home warranty, took a day longer to respond than the company allows then I had to schedule out a few days. the tech was supposed to call when he was 30 mins out but called 10 mins out then came to my house for less than 10 minutes, gave me no paperwork and let me know the heating element is burnt out and it would be 5 -10 business days to get. my warranty company is still waiting for the report after 5 business days and still no resolution in sight. I DO NOT recommend this company.

Went well- turned out I didn’t need Freon. Steam cleaned the vents/heat exchanger fins

replaced some parts and working now

the appointment was made for 2 days later on a wednesday between a long window of between 1 and 5 Pm. After waiting all afternoon i finally started trying to call them at 4;00 to see if they were still coming over and leaving messages because no one would answer. finally we gave up at 6:00pm. In the morning some little Airhead from the office called and gave some B/S about them going paperless and lost the appointment. They just said they were sorry and wanted to know if they could waste another whole day for me waiting on them to come again between 1 and 5 pm. The only thing we could both agree on is they are Sorry and i would never use them again. I called another repair man and they were able to fit me right in and within 2 hours it was all repaired. I AM WRITING THIS TO MAKE SURE YOU KNOW THAT MY REPAIRMAN SHOULD NOT BE YOUR REPAIRMAN IF YOU VALUE YOUR TIME AND NEED SOMETHING REPAIRED

Alex quickly ascertained what the problem and fixed it.

I bought a dishwasher. They installed it but didn't do something right. There is a power box in the back that he installed behind the dishwasher so the dw wouldn't recess as far as it was supposed to. I didn't even notice until later. Looking at the instructions, that little box is supposed to be installed in the cabinet next to the dishwasher so it will be out of the way. So I had to pull out the unit, drill holes and move the box to the other cabinet to make room for the unit to sit back like it was supposed to do. Nice and helpful installer - just apparently doesn't know what the instructions say or have the eye to notice it was sticking out about 1.5" too far. So in the end I paid for an install that wasn't done right. If I asked, they probably would have come to fix it - but I am handy so it was simpler for me to redo this part than call/re-schedule/wait, etc again. They have done other repairs for me and did a good job, so I would give them another chance.

George diagnosed my washers problem, gave me some options, fixed and reset it and cleaned out filter all for a GREAT price and it is up and running GREAT now!!! He also checked out my refrigerator and cleaned the coils (it is too big for me to move myself to get to back to the coils.) So glad I found My Repairman, its great to know that I know exactly who to call whenever any issues come up and they will take great care of me!

My Repairman was on time, professional and got everything done on my lunch break. Alex was great, and showed up right on time. Was very happy with the results, will definitely be using My Repairman again!

perfectly - he knew what was wrong and got it fixed as soon as he replaced the motor

These repairs took two visits. The first technician freed up the damper between the refrigerator and the freezer and diagnosed the water dispensing problem as a frozen water line. However, he could not remove the housing to install the recommended water line heater. He ordered a new housing in case it was needed and swapped our dryer door to the opposite side of the dryer. The next technician brought the replacement housing, but did not need to use it (we were not charged). He installed the water line heater and re-used the existing housing (BTW, do not use your water/ice dispenser light as a night light - it melts the housing and welds it to the refrigerator.) One of the technicians also recommended a surge protector specific to refrigerators to protect the control board in the refrigerator. We ordered one from Amazon and installed ourselves. The refrigerator and water dispenser are working at they should.

Very poorly. Had to pay the trip charge even though he did nothing

George arrived on time and called 30 mins ahead of time. He is very knowledgable in his troubleshooting method and Identified the problem in 20 mins. He ordered the part needed and compiled the repair 4 days later. I will use their services in the future, very pleased.

Alex thoroughly examined the machine and checked and oiled parts, explained why it might be making more noise, but more likely it was just too stuffed! Very reasonable price for the service call. And I feel much better that it's not going to break down and flood or something. He checked the plumbing connections also.

They came out within 3 hours of me calling, were right on time, and price to me was minimal. Great service!

Had one breaker go out--cost was $175.00 to repair and replace. Decided to have the rest of the breakers replaced since they were all 35 years old. Total cost for everything was $463.00 Excellent and Professionally done.

Showed up on time. Was able to repair with out any problems.

Quick and on point with repair work.

He came on the day we called. He replaced the part and checked our dryer vent. He was punctual and very professional.

Fixed the range burner light but wall oven needed a replacement part that was no longer carried by oven manufacturer (oven is 15 years old but rarely ever used). Repairman service was prompt, efficient and reasonably priced. Would definitely use this company again and highly recommend to others. Very satisfied with the service.