Mother Nature Lawn & Landscape

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I contacted Texas Landscape Solutions for an estimate on doing back yard landscaping. They referred us to Cindy Stauder (see other report) who was wonderful and had a plan back to us within a couple of weeks. When we received the estimate for the work from Texas Landscape Solutions, I contacted them via email to see if we could do the work in phases and get another estimate for part of the work, as we would be doing some of the work ourselves. After getting no response for a week, I called, and was told that Tom would get back with me about meeting to discuss the work. I waited a month before starting the work myself, and did not get another communication from Texas Landscape Solutions until 2 months after my previous contact with them. I hear that they do wonderful work, but their communication with potential customers is horrible.

ABSOLUTELY OUTSTANDING EFFORT BY TOM, CINDY, AND THE TEAM! We began by contacting Tom to explain our project. He immediately contacted Cindy Stauder for us; she visited several times to work out a landscape design that incorporated all of our ideas and her recommendations. The plan took into account sight lines, varying plant heights, our desire for reduced watering and maintenance requirements, and aesthetics. Once the plan was complete, we visited several times with Tom. Between Tom and Cindy, we worked out changes to the overall plan to incorporate our existing irrigation system, as well as changes to a few of the plants to vary colors. Both Tom and Cindy were very receptive to our inputs. Once we committed to the plan, Cindy came out to draw outlines of the planting beds, and left the marking tool behind for us to make any changes. Again, both Tom and Cindy were receptive to our inputs, and the installation process began. Tom's crew was outstanding! They cleaned up the driveway and sidewalk at the end of each day; they were hard-working and well-supervised throughout the entire process. There was certainly no "lounging around" as might be found on another project site. Tom was extremely cost-conscious throughout the project--in our favor. Where the opportunities presented themselves, he reduced the size (and cost) of the installed plants (i.e. from a 50-gallon tree to a "mature" 35-gallon). Also, as he wanted the project to succeed through hot Texas summers, he ensured that our existing sprinkler system was entirely revamped; our water expenditure will drop significantly, while the sprinkler coverage will be much more effective. So what was the result? Two full planting beds (with decorative boulders, trees, plants, mulch) plus river rock in the front yard; perimeter and internal planting beds (with trees, plants, mulch) plus river rock in the back yard; full sprinkler system re-do; flagstone steps leading to a side gate as well as steps from a deck in the back yard. Top-notch effort all around. Especially notable was the personalized service provided by Tom and his crew. All of our questions were answered; our concerns were addressed immediately; our suggestions for changes to the original plan were acted upon. Tom was on-site almost every day ensuring that we received the product we paid for--and beyond.

It went great. There were a couple of delays but the results were great. I will definitely be contacting Tom when I am ready to do the next part of the landscaping.

The estimate was the final cost: the owner, Tom Flaherty works from a "package deal". While this sounds inflexible, Mr Flaherty works it flexibly, accommodating changes or additions by staying within budget and adjusting elsewhere, or adding to the cost...your choice. He makes this arrangement clear, and is open to modification to meet your desires. This is one strength of the company: they sincerely want you to get what you hoped for, as closely as they can within the budget you agree to. Mr. Flaherty was always able to offer alternatives that we could choose to meet the overall vision. Another strength of the company is the quality, that extends from the owner down thru the foreman and mason. Both Lee and Mario, respectively, were committed to making something they could be proud of having made. Responsiveness was a third top criterion. Any time we asked if they could make something slightly wider, or turn at a slightly different point, or substitute an equivalent plant, they jumped right on it. Overall we made few changes, due to the extensive work done in design and planning: Tom was always checking to make sure his vision matched with ours. The initial estimate exceeded our budget, but we worked together to make adjustments prior to contract approval. Work began in April and extended over 3 months. The pond was a striking accomplishment; as naturalists we are enjoying the ecosystem that we can already see evolving with the seasons. In appearance the water feature looks like it's the result of a natural spring. Plantings are all doing well. The landscaper has returned several times to check on things, and tweak a couple of things. Follow-up has been great. I gave the price an excellent grade, but at first we were surprised that things cost so much. Some checking around showed us that our estimate was in line with others. Constructive criticism would be to communicate even more with the customer: there were a couple of days when they said they would come at a certain time and were late, and once when they couldn't make it. I don't downgrade the company for it, because we live a long distance from their location and each time there was a justifiable cause. After one call to Tom, he made sure that we always knew what was going on. We understand that in construction, a lot of elements have to come together; in any case, being late was rare. In general, if they said something would be done, you could count on it. Tom will tell you. If something doesn't look like you thought it would, let him know right away. He said "things are easily changeable early on, not so later on." This turned out to be good advice and we followed it, so had no major issues. One word of advice: if you're planning a substantial project, start working to set it up in late winter. This is the off-season (sort-of), and will place you first in line for the "spring rush". Overall our experience was excellent: this is a great company.

Texas Landscape Solutions is the the best company I have ever dealt with in making home improvements. The first callback was from Cindy Stauder, a certified landscape designer and horticulturist, who for a $250 fee did a professional design that we liked. Tom Flaherty, one of the landscaping company owners, was involved from beginning to end, making sure all work was done well. His crew of craftsman did a meticulous job of building the patio, which we absolutely love. The landscaping crew relocated an irrigation line and did more than it had to building and finishing the new beds. Flaherty was flexible, also, when we decided not to do all of the original design. Everyone was very pleasant to work with and they worked with us to finish the job in time for a large party we hosted. The patio was the hit of the party, with everyone complimenting us on what is now a new "room" in our home. We would use this company again in a New York, San Antonio or any other kind of minute.

It was a pleasure working with Tom and Cindy. Both had great enthusiasm for the project and were very flexible in making any needed changes. Tom made adjustments with no or very little cost and stayed within the budget we planned. The project went very smoothly, his workers were reliable and always cleaned up afterward. We are very pleased with the work that was done in a sound and professional manner. We would recommend Tom's company without any reservation. We would gladly select Tom's company again for any future landscaping project.

Mr. Tom Flaherty recommended Ms. Cynthia Stauder to us, to help design a plan to correct a drainage problem and to install a patio. Ms. Stauder drew up an initial set of plans. Mr. Flaherty and Ms. Stauder then came to the house together. They discussed the plan with us before it was finalized. Mr Flaherty then gave us a cost breakdown of the projects, plant materials and miscellaneous fees. He was very flexible during the project and as problems arose, he made adjustments with no (or minimal) additional cost--staying within the budget. We're very pleased with the overall result and I would definitely recommend his company.

Mr. Tom Flaherty recommended Ms. Cynthia Stauder to us, to help design a plan to correct a drainage problem and to install a patio. Ms. Stauder drew up an initial set of plans. Mr. Flaherty and Ms. Stauder then came to the house together. They discussed the plan with us before it was finalized. Mr Flaherty then gave us a cost breakdown of the projects, plant materials and miscellaneous fees. He was very flexible during the project and as problems arose, he made adjustments with no (or minimal) additional cost--staying within the budget. We're very pleased with the overall result and I would definitely recommend his company.

There were a couple of days they were supposed to come but they didn't show, when I called they were quick with reasons why they didn't come. They were professional and got the work done. They were pleasant to work with and clarified everything for me so I didn't feel like I was being taken advantage of.

He was very easy to talk to and very nice to deal with. I felt very comfortable. He was very obliging. I was impressed.

Mr. Flaherty recommended Cynthia Stauder to us to help design a plan for our yards. Both of them provided concise proposals quickly so that we were able to receive permission from our homeowners' association to proceed in less than a month from when we began the process. The entire project was completed approximately two months later. Considering expected delays for weather, waiting on a few materials and waiting for another company to complete an arbor and deck renovation, we were very pleased with the overall result. We have contacted them several times since the initial installation to help us with lighting adjustments, sprinkler system repairs, replacement of a plant that did not make it through the winter and with general questions. Tom has always called us back and made arrangements to have our concerns addressed. Our relationship with Texas Landscape Solutions is on-going. Mr. Flaherty is hard-working and honest about what services his company can provide.

Mr. Flaherty recommended Cynthia Stauder to us to help design a plan for our yards. Both of them provided concise proposals quickly so that we were able to receive permission from our homeowners' association to proceed in less than a month from when we began the process. The entire project was completed approximately two months later. Considering expected delays for weather, waiting on a few materials and waiting for another company to complete an arbor and deck renovation, we were very pleased with the overall result. We have contacted them several times since the initial installation to help us with lighting adjustments, sprinkler system repairs, replacement of a plant that did not make it through the winter and with general questions. Tom has always called us back and made arrangements to have our concerns addressed. Our relationship with Texas Landscape Solutions is on-going. Mr. Flaherty is hard-working and honest about what services his company can provide.

The sprinkler system has functioned very well. One of the pipes developed a leak and a crew was sent out to repair. It has worked fine since then.

Tom is wonderful to work with. He came up with a plan that incorporated what we wanted using his plant expertise. He is very respectful of budget, time and our ideas. His crew was polite and cleaned up after themselves daily. Tom continues to come by and check on how the plants are doing and has made small revisions where they were needed. I would hire him again in a heartbeat.

Tom is wonderful to work with. He came up with a plan that incorporated what we wanted using his plant expertise. He is very respectful of budget, time and our ideas. His crew was polite and cleaned up after themselves daily. Tom continues to come by and check on how the plants are doing and has made small revisions where they were needed. I would hire him again in a heartbeat.

They never answered their phone! I called and called and no one ever picked up.

Bad follow through and proposal was completely incorrect both times. Their proposals were not correct because I asked for an estimate to landscape the entire backyard, mulch all beds and also what it would cost to put a patio in a certain area. I asked for two landscape quotes one with the patio and one without the patio. The first quote was barely enough to cover 1/3 of the backyard and the quote for the patio was not for the materials we discussed. He actually suggested the materials so for him to get them incorrect was surprising. When I requested a corrected quote I did not change my mind or expand the scope of the project, I asked for what was originally discussed in our first meeting. The second quote was still not correct and barely covered 1/2 of the backyard. We also never had an agreement to issue the quote in draft form. I did have their office number and Tom Flaherty's cell phone number. Tom never answered his cell phone any time I called and the only time someone answered the office phone it was his father and he could not answer any questions. I had to leave multiple messages and very few were returned. I never found anyone to be answering the phone or monitoring the message center because I left many messages at each number and had to leave multiple messages to get just one return phone call. I gave the landscaper that I hired (Landscape Management Company) the exact same request that I gave Tom and I had no problems with them because they were on time to their appointments, gave me a correct quote for what I requested, answered my questions promptly and were courteous as can be seen from my straight A rating I gave them on the Angie's List website.

Tom and his crew, led by his foreman, Mario, started the work on our scheduled date. All of the work proceeded in a timely fashion with the irrigation, rock walls and raised rock plant beds starting the process. Total completion took about three weeks due to rain delays. All plants provided were of good quality and guaranteed and the sod was Bermuda tiff. Cynthia's design plan was followed, allowing Tom and I to have a great working relationship since everything was on paper. Tom did a great job on the irrigation and since he had the whole job, not one of the flower beds was overlooked as he used several different heads to cover the irrigation needs. The total job done by Texas Landscape was outstanding and it was a pleasure working with Tom Flaherty and his company.

Tom and his crew, led by his foreman, Mario, started the work on our scheduled date. All of the work proceeded in a timely fashion with the irrigation, rock walls and raised rock plant beds starting the process. Total completion took about three weeks due to rain delays. All plants provided were of good quality and guaranteed and the sod was Bermuda tiff. Cynthia's design plan was followed, allowing Tom and I to have a great working relationship since everything was on paper. Tom did a great job on the irrigation and since he had the whole job, not one of the flower beds was overlooked as he used several different heads to cover the irrigation needs. The total job done by Texas Landscape was outstanding and it was a pleasure working with Tom Flaherty and his company.

Called Texas Landscape Solutions to get an estimate for installing bricks around flower bed and plants in flower bed. Tom came and discussed what we wanted and we scheduled follow up meeting. Tom canceled followup appointment and did not return calls to reschedule meeting. Company not worried about their business reputation.

The company is very knowledgeable and professional. The work was started and completed on time. All phases of the job were explained in detail before hand. The crew worked non stop in the heat and were polite and friendly. After the job was complete, the job area was cleaned and left neat. I will certainly call this company again. The office staff was also very helpful.

It was a real pleasure to work with Tom, the owner, and Cindy, the landscape architect. Tom's team worked so hard each and every day for two solid weeks (Saturday, too) in 100 degree heat, to completely landscape our yard. We had a few changes to be made, and Tom was very patient and helpful in making the changes. I would recommend this company to anyone. They did an outstanding job for us, and we are very happy with the results! It's a pleasure to find a company that is professional and does quality work without an attitude problem.

The landscaping crew worked through very hot weather, and arrived early in the morning. The entire time they working on our property, they were well mannered and tried to keep the yard clean during the project. The end result was very satisfying and was finished in three days. The yard looks so much better than it had, and the new drainage system helps keep everything green.

The landscaping crew worked through very hot weather, and arrived early in the morning. The entire time they working on our property, they were well mannered and tried to keep the yard clean during the project. The end result was very satisfying and was finished in three days. The yard looks so much better than it had, and the new drainage system helps keep everything green.