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MOLLY MAID OF SAN ANTONIO NW

House Cleaning, Carpet Cleaning

About us

Housekeeping

Business highlights

45 years of trusted experience

Services we offer

CLEANING INCLUDES: Thorough deep clean of the entire home. Sweeping, mopping, dusting, disenfect and sanitize the kitchen and bathrooms, linen changing.

Services we don't offer

We do not do laundry,ironing, cooking or anything on the outside of the home.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.935 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
29%
3
11%
2
11%
1
6%


Rating CategoryRating out of 5
quality
3.9
value
3.9
professionalism
4.3
responsiveness
4.5
punctuality
4.5
Showing 26-35 of 35 reviews

Gift M.
02/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Two Maids for 1 hour. Had them mop the tile floors in the entire house except for the bedrooms & bathroom. Dust the furniture , vacuum the area rugs, wipe down blinds on the windows & wipe down the kitchen counters. They also clean the ceiling fans. We have them come once a month for 1 hour just to do that which includes wet mopping the tile floors as it's too hard for me to do. I got a coupon in the mail=hired them for 6 months. Then decided to sign up again & they gave me the same discount. They always call the evening before to confirm my appointment for the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$66

Kacy N.
05/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: They sent two girls to do our house. They did a great job. Found a few things that weren't done for the price, but overall extremely happy with the job they did as well as their professionalism. Would recommend them and will use them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Linda L.
12/2012
2.0
house cleaning
  + -1 more
Very bad
Description of Work: I originally asked for our 5th wheel to be cleaned, just cabinets (inside and out), and run sweeper on all fabrics (carpet, window valances, shades, frames, and sofa & mattress). They came in too early as we were scheduled for 4;30 to 5;30 npm, they showed up at 3;30pm. They did a fair job and then I had to keep repeating what it was that I wanted done (which 2was the upolstery and the cabinets), they then did a quick once over, and left. I went in and checked it out again, and I called the company to tell them they had missed ALOT! They sent them back, they went over the areas I pointed out, then they left again. As I have been going over the rv, they missed almost EVERY area I had requested and most areas they just did the quick once over, leaving alot of areas with dirt, spots and even food remnants from previous owners. I will NEVER again use this service, and I even tipped an additional 50.00 to the maids. Ioperated a cleaning buisness of my own for 22 years, and NEVER left a place or had a customer EVER have such a review ( and I had them fill out reviews monthly). Molly Maids IS Molly Maids, the same as in EVERY other state! Same reputation everywhere I see. I am STILL doing the cleanup. What a disappointment!

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$135

Nathaniel F.
02/2012
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES B.
08/2009
4.0
house cleaning
  + -1 more
I have been using them for about four years and they have done very good job for me. They are necessarily not very punctual and I have not noticed anything stolen so far. I had a couple of experiences with them where the workers did not speak English and I could not communicate with them well.
Description of Work: I use them for housecleaning services and they come out once a week.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$70.12

Shirley D.
10/2008
5.0
house cleaning
  + -1 more
I have used Molly Maids several times and have always been pleased with the work they have done.
Description of Work: Clean bathrooms, kitchen, dust and vacuum house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sarah J.
10/2008
4.0
house cleaning
  + -1 more
The ladies arrived about 20 minutes late-to be fair it was raining that day. They cleaned the house for 2 hours-2 ladies. They were very nice and I would consider using them again in an emergency, but I felt the price was too high as compared with other companies I have called from Angie's list. They did not clean the oven (oven would have been an extra price) or shower walls and missed dusting three sets of window blinds. Overall, the experience was nice because they were in and out in 2 hours. I would hire them again if I was in a pinch and just keep a better on eye on the work.
Description of Work: Molly Maid came to clean my 2,150 square foot home in Bulverde-the maids were dispatched from the New Braunfels branch.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$145

JAMES B.
09/2008
5.0
house cleaning
  + -1 more
They did a good job. I'm not unhappy with them and there is no problem. They are very polite and easy to work with. They do quality work. They do have different crews that come in and some do better than others but I'm still happy with the work.
Description of Work: They came in and cleaned our house and I have been using them for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KELLYE W.
11/2005
4.0
house cleaning
  + -1 more
MOLLY MAIDS DID AN AVERAGE JOB FOR AN AVERAGE PRICE. THEY ONLY PERFORM CERTAIN FUNCTIONS AND ANYTHING EXTRA HAS AN ADDITIONAL CHARGE. THEY WERE DEPENDABLE AND COURTEOUS.
Description of Work: MOLLY MAIDS SENT TWO MAIDS TO PERFORM STANDARD BI-WEEKLY CLEANING. THEY MOP, SWEEP, DUST, VACUUMN, WIPE DOWN THE KITCHEN AND CLEAN THE BATHROOMS. ADDITIONAL CLEANING IS EXTRA.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

RYAN M.
11/2005
3.0
house cleaning
  + -1 more
MOLLY MAID DID A GOOD JOB AT INITIAL SITE. HOWEVER, WHEN LOOKING AT THE AREAS THAT NEEDED A DEEPER CLEAN, I WOULD SAY THAT WAS NOT DONE TO OUR SATISFACTION. MORE WORK NEEDED TO BE DONE IN THE PANTRY AREA, THE KITCHEN AREA AND THE DUST ON THE FANS.
Description of Work: MOLLY MAID DID A DEEP CLEANING ON OUR HOME AFTER WE MOVED OUT IN ORDER TO PREPARE IT FOR THE NEW OWNERS.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120
    • 1
    • 2(current)

Contact information

282 SPENCER LN, San Antonio, TX 78201

www.mollymaid.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning

FAQ

MOLLY MAID OF SAN ANTONIO NW is currently rated 3.9 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

MOLLY MAID OF SAN ANTONIO NW accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MOLLY MAID OF SAN ANTONIO NW offers free project estimates.
No, MOLLY MAID OF SAN ANTONIO NW does not offer eco-friendly accreditations.
No, MOLLY MAID OF SAN ANTONIO NW does not offer a senior discount.
No, MOLLY MAID OF SAN ANTONIO NW does not offer emergency services.
Yes, MOLLY MAID OF SAN ANTONIO NW offers warranties.
MOLLY MAID OF SAN ANTONIO NW offers the following services: CLEANING INCLUDES: Thorough deep clean of the entire home. Sweeping, mopping, dusting, disenfect and sanitize the kitchen and bathrooms, linen changing.
We do not do laundry,ironing, cooking or anything on the outside of the home.

Contact information

282 SPENCER LN, San Antonio, TX 78201

www.mollymaid.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM