Metatron Cleaning Services has been up and running since 2006. We got the Super Service Award in 2010 and 2011 for our top notch cleaning services! .
Metatron stands out from other cleaning companies because of our consistent and detailed cleaning system and the trusting relationship we develop and maintain with our clients. Our goal is to exceed your expectations!
We use traditional cleaning supplies as well as green products depending on the needs of our customers.
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
Deep or Special Cleaning; Regular Cleaning; Move in- Move out Cleaning; Spring Cleaning, Before and After Party Cleaning, Home-Organizing; Unpacking-Organizing
Services we don't offer
Within the Guadalupe County we only attend Cibolo and Universal City.
Of all the clearing services I have used, they are simply the best and the most professionally run. Not only do they do a very thorough job but if on a rare occasion, something had been left undone or wasn't done just right, they have come back and made sure that it was taken care of. They are very trustworthy--I am never home when their crew cleans the house and I have never had an issue. Giselle and Frederick are the owners and at least one of them always accompanies the crew when they clean. Giselle, the co-owner, is not merely a housekeeper, she has an artistic touch--whether it is folding the towels just so or making sure that the dining table looks inviting, she has a knack for making the place look beautiful. I can always tell when she has been in the house with the crew. They are also genuinely nice people--gentle, likable, responsive, professional, and a pleasure to be around. They do a very thorough job relative to all others that I have hired before. They are very much in demand and I can tell why. I highly recommend them.
Description of Work: I have used Metatron Cleaning Service for well over five years now. They clean my house once every three weeks and sometimes more often on an as-needed basis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mia J.
11/2015
5.0
house cleaning
+ -1 more
They were an amazing team and pleasant to have in the home. If I had the money, I'd have the two of them clean for me anytime. Really excellent and I'm very pleased.
Description of Work: Excellent-floors, ceiling fans, and entire kitchen and laundry room hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Ronald S.
10/2015
5.0
house cleaning
+ -1 more
The company worked with us on delaying performance of services past expiration date of coupon. The team of three was a little late in arriving, but it did not cause any inconvenience. We were satisfied with the service. We would hire them again.
Description of Work: They did high and low cleaning of three rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$179
Emmett M.
09/2015
3.0
house cleaning
+ -1 more
All they really did was damp mop. The beds were thrown together. I was very disappointed.
Description of Work: There is usually 3 people that come and clean the house and they are at my house for about an hour and a half. The main lady brought her husband this time and all he did was walk around. The main lady scrubbed down my iron grates that fit on top of my stove so much that it is starting to rust. They didn't really vacuum.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Brad O.
08/2015
5.0
house cleaning
+ -1 more
I had to cancel. I've only heard good stuff and would recommend them.
Description of Work: Nothing! I had to cancel. But I got a full refund.
Rating Category
Rating out of 5
Yes, I recommend this pro
$200
Aaron H.
07/2015
4.0
house cleaning
+ -1 more
It was acceptable work. They ran out of time for the fridge, but the oven looked good. They have a knack for making things shine. It could have been a little more thorough cleaning, but the Angie's Lost Deal was for a specified amount of time which means they were limited by time. I still appreciated the price and the break from cleaning.
Description of Work: Clean the house and oven.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$200
John O.
07/2015
5.0
house cleaning
+ -1 more
It was excellent. It was perfect and it was great. The price was good. Everything was just great.
Description of Work: I purchased a "Big Deal" for Metatron Cleaning Services. They did the house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah P.
07/2015
4.0
house cleaning
+ -1 more
My experience with them was good. They didn't tell me that they weren't going to wax the floors. They just mopped the floors, and the main thing I wanted was the floors waxed. It was okay. I thought they should have done the baseboards. There were four ladies and they did some of the things that I didn't really care about and didn't so some other things. It wasn't horrible.
Description of Work: I purchased a Big Deal to get some housecleaning done. I only paid the price of the Big Deal. There were no extra charges.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$179
Sue T.
07/2015
4.0
house cleaning
+ -1 more
they did a good job. Nothing outstanding but ingot what I was promised and what I paid for.
Description of Work: cleaned my house
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$79
Christine O.
06/2015
5.0
house cleaning
+ -1 more
Great! I was contacted immediately and they did a thorough job. Very happy with the service.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Nataliya L.
06/2015
5.0
house cleaning
+ -1 more
We have been using the services of this company for three years now. We trust them completely to come into our home when we are not around. They are very professional, and we always enjoy returning from work to a clean home. Any small issues that we had over the past few years were fixed promptly.
Description of Work: Twice weekly maintenance cleaning, including mopping the floors cleaning the bathrooms, vacuuming the upholstery and wiping down appliances/counters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ann R.
06/2015
5.0
house cleaning
+ -1 more
I wasn't sure how many people would be coming to do the cleaning, as the deal said it could be one person for 6 hours or 2 people for 3 hours. Either way, it ended up being 3 people for a little less than 2 hours. But they all got it done! I had my whole house cleaned, including blinds, ceiling fans, base boards, etc. Honestly the deal also says inside refrigerator (did not do) and inside oven... but I had to leave right after they left, so I didn't check the oven. I don't think they cleaned that.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$179
Kevin W.
06/2015
5.0
house cleaning
+ -1 more
They showed up on time with 3 cleaners. All cleaners actively worked until the job was done. Very professional and very good work.
Description of Work: Cleaned the entire house from top to bottom. Baseboards, ceiling fans, bathrooms, refrigerator, microwave, oven and more.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Norma H.
05/2015
5.0
house cleaning
+ -1 more
They showed up promptly and worked very efficiently for the 3 hours allotted. I was very pleased with the results.
Description of Work: They accomplished everything I asked them to focus on. Baseboard cleaning, plus all other woodwork were wiped down. Dusted my large wall of bookshelves and wiped down all cabinetry throughout the house. Bathrooms were cleaned very well, and floors vacuumed and mopped. All ceiling fans were cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$174
Robin H.
04/2015
2.0
house cleaning
+ -1 more
The last thing they did was to complained about Angies List. They Were not very quick to responded to my purchase and when they did the English was barely eligible.
Description of Work: The last thing they did was to complained about Angies List. They Were not very quick to responded to my purchase and when they did the English was barely eligible.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Paula C.
03/2015
4.0
house cleaning
+ -1 more
The Metatron Cleaning Services arrived on time, I explained what I was looking for them to do. The owner and her team went to work. They were very professional, there was three of them each one had their own mission they where like clock work. I would use this services again and will also inform my friends about their services.
Description of Work: The provider did a good job cleaning my house. My main concern was my blinds and bathroom. everythiing was clean, smelling fresh and with a shine.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$179
Sheryl T.
03/2015
4.0
house cleaning
+ -1 more
The appointment set up was for 9am. a couple days prior they call and asked if they could come a 11:30 instead. Then they were about 10 min late, with no phone call they were in route. One of the girls was definitely more efficient than the other and in the end you could tell which rooms she did. They did not bring a step ladder and since I do not own one they would not clean anything high, they "did their best" to do the fans with a broom and a towel. I also wanted them to do the oven as advertised but they did not bring cleaner for that. They asked if I wanted the blinds done, and it is one thing I really wanted done well since they are such a pain. After, I saw that the dust was just pushed side to side and you could now see streaks and clumps of dust. I am a perfectionist, and I felt that I had to do too much cleaning behind them. They did clean everything visual in every room and helped me catch up on cleaning.
Description of Work: 2 women cleaned my house for 3 hours.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$190
Emily M.
02/2015
5.0
house cleaning
+ -1 more
They did a great job! I first hired them with the deal and now I am using the semi-regularly. They do a solid cleaning job. I can trust them. They have been great to work with.
Description of Work: I purchased a $190 deal for a whole house deep cleaning, including interior of oven and refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Metatron Cleaning Services
Dear Customer, Thank you for choosing Metatron Cleaning Services. Your feedback is very important to us!. We appreciate the opportunity to serve you. God bless you
Christopher R.
02/2015
3.0
house cleaning
+ -1 more
They came out whenever we asked them to. They didn’t do an excellent job. We went back in the house to see how it was. We had to do some additional cleaning. There were some streaks on the floor with muddy water. It wasn’t worth what we paid. We didn’t have any real interaction with them. We left the house; it was unlocked. We let them come in and do their stuff. I don’t think we even saw them when were there. We had those vinyl wood type flooring. They swept and mopped. It really wasn’t that great of a job. They were pretty responsive. I probably would not use them again in the future. The only reason I did use them was because of the deal.
Description of Work: We were actually moving out of the house that we were renting. So were just using it as a clean out service. It was for sweeping, moping, windows and vacuuming. The residence was empty.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$160
Joe H.
02/2015
4.0
house cleaning
+ -1 more
Everything turned out fine, and it was a good experience.
Description of Work: I purchased a deal for them to do a deep housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Metatron Cleaning Services
Dear Customer, Thank you for choosing Metatron Cleaning Services. Your feedback is very important to us!. We appreciate the opportunity to serve you. God bless you
JOSH L.
02/2015
1.0
house cleaning
+ -1 more
They sent two people over and said they would spend half the time cleaning than originally planned. The floors were not even mopped. I thought this was a sham. They cleaned the bathrooms and vacuumed a little bit. The deal was for cleaning the whole house and they didn't do that. They would clean where I could see them. The disappointing thing about it was I thought what was advertised was for a full home. Two people for three hours and not a deep clean was not worth the money. The cleaners were late because they couldn't find my house. I don't think they cleaned the inside of my fridge like advertised.
Description of Work: Purchased a big deal of $190 for Deep Housecleaning, Including Interior of Oven and Refrigerator.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0
$200
Response from Metatron Cleaning Services
Dear Customer, Thank you for choosing Metatron Cleaning Services. Your feedback is very important to us. It is important to mention we follow up with our clients when we provide a service to make sure they are happy with the job. We followed this procedure with you and you were satisfied with the job. We offer a 48 hrs guarantee. It would have been our please to come back and fix any imperfections. We apologize for the inconvenience. God bless you
Nicholas B.
02/2015
5.0
house cleaning
+ -1 more
Very nice, professional, polite etc.
Description of Work: This was a move out cleaning. They did an excellent job including refrigerator, blinds, floors, bathrooms and baseboards. Very happy
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Metatron Cleaning Services
Dear Customer, Thank you for choosing Metatron Cleaning Services. Your feedback is very important to us!. We appreciate the opportunity to serve you. God bless you
Woody C.
02/2015
3.0
house cleaning
+ -1 more
I wasn't that pleased. There were two other rooms we wanted to clean besides the main house. We asked them the estimate for that and they said that would be an extra $50. They went out to clean the house but they really didn't do a good job with that. I did not pay them the additional $50 because the house wasn't very clean. I even took pictures. There were even cobwebs. The base board wasn't cleaned. The shower wasn't cleaned or mopped. They did not clean the room on the side like we had asked them to. The fans were dirty. The floors weren't swept. The mirrors, lines, cabin shelves and base board were dirty. The vacuuming was inadequate. There was hair in the tub. I wasn't inclined to pay them for the extra $50 they had requested for. They should do a more thorough cleaning.
Description of Work: We had a move-out clean and on the existing home.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$225
Response from Metatron Cleaning Services
Dear Customer, Thank you for choosing Metatron Cleaning Services. Your feedback is very important to us!. We appreciate the opportunity to serve you. We are sorry to hear you were not pleased with the service!. Previous to the cleaning service, we make our customers aware about the coupon restrictions so they decide what areas they need us to focus more or to stay extra time in their house, depending on the conditions. The coupon you purchased was for 1 person 6 hrs or 2 persons 3 hrs. The conditions of your house required more time than the stipulated in the coupon.However, as you mention you didn't want extra time. For the two extra rooms, we used the hose located next to the patio to be able to remove the dirt not only in the floor but in the walls too. Once again, thank you! God bless you
William R.
01/2015
4.0
house cleaning
+ -1 more
We had the deep clean one and they didn't do the refrigerator or the stove. It was a woman and what I'm assuming was her husband who looked elderly and a bit feeble. The cleaning was ok but certainly not a deep cleaning.
Description of Work: dusted, vacuumed ,wiped down fans, kitchen counters, mopped.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$190
Terri S.
01/2015
5.0
house cleaning
+ -1 more
Very thorough, cleaned kitchen tiles, Clorox cleaned. All is so fresh.
Description of Work: Cleaned floors, shower stalls. Amazing, sparking clean. Personable too, Ana was the best ever!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Metatron Cleaning Services
Dear Customer, Thank you for choosing Metatron Cleaning Services. Your feedback is very important to us!. We appreciate the opportunity to serve you. God bless you
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Home and Garage Organization,
Window Cleaning,
Moving Companies
FAQ
Metatron Cleaning Services is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 AM
Metatron Cleaning Services accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Metatron Cleaning Services offers the following services: Deep or Special Cleaning; Regular Cleaning; Move in- Move out Cleaning; Spring Cleaning, Before and After Party Cleaning, Home-Organizing; Unpacking-Organizing
Within the Guadalupe County we only attend Cibolo and Universal City.